187 Customer Success Management jobs in San Francisco.

San Francisco

• Skills: sales tax compliance, customer onboarding, project management, account management, customer success, process improvement, data insights, C-suite executives, technical roadblocks, self-service enablement
• Experience: 4+ years in implementation, account management, or customer success roles at a top-tier tech start-up
• Type: Full-time

San Francisco

• Skills: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
• Experience: 5+ years of Consulting, Private Equity, Investment Banking, VC or equivalent role
• Type: Full-time
• Salary: $140,000 - $250,000 + equity

Palo Alto

• Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
• Experience: 7-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting.
• Type: Full-time
• Salary: $130,000 - $150,000 USD

San Francisco

• Skills: Customer Success, Onboarding, Audit, Implementation, Project Management, Consulting, Risk Management, Growth, Customer Engagement, Cross-functional Teams
• Experience: Deep industry knowledge and at least 2+ years of experience in audit, assurance, or advisory services; hands-on experience in technology consulting, customer onboarding, implementation, or similar; project management proficiency.
• Type: Full-time
• Salary: Competitive compensation packages with meaningful ownership

Santa Clara

• Skills: Customer Success, Customer Service, Team Management, CRM Systems, Customer Relationship Management, Customer Onboarding, KPI Tracking, Analytical Skills, Human Anatomy, Customer Satisfaction
• Experience: 5+ years of experience in customer service or customer support position strongly preferred
• Type: Full-time
• Salary: $90,000.00 - $130,000.00 Annual

San Francisco

• Skills: Customer Success Manager, SaaS, Contract Lifecycle Management, customer adoption, business opportunities, customer goals, cross-functional collaboration, customer health, organizational dynamics, presentation skills
• Experience: 8+ years in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies.
• Type: Full-time
• Salary: OTE Range: $140,000 - $170,000

San Francisco

• Skills: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
• Experience: 4-6 years in a customer-facing/customer-management role
• Type: Full-time
• Salary: $120,000 - $170,000

San Francisco

• Skills: Customer Success, B2B SaaS, relationship building, project management, organizational skills, training, stakeholder management, fintech, climate tech, renewable energy
• Experience: 5+ years of professional working experience with a minimum of 3 years prior experience in a Customer Success or similar role in a B2B SaaS software company
• Type: Full-time
• Salary: $118,000 - $145,000 Base Salary DOE

San Francisco

• Skills: Customer Success Management, Strategic Accounts, Pharmaceutical Partnerships, Client Satisfaction, Project Management, Data-Driven Approach, Account Expansion, Stakeholder Relationship, Operational Processes, Healthcare Technology
• Experience: 5+ years of customer success or account management experience, with at least 3 years working with pharmaceutical clients
• Type: Full-time
• Salary: Competitive base salary with performance bonuses

San Francisco

• Skills: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
• Experience: 5+ years in a CSM role in Enterprise B2B SaaS
• Type: Full-time

San Mateo

• Skills: Revenue Operations, Sales Operations, Hypergrowth, SaaS, Financial Modeling, Revenue Reporting, Sales Team, Operational Effectiveness, SQL Knowledge, Product-led Businesses
• Experience: 4+ years of experience in Revenue Operations or Sales Operations
• Type: Full-time

Mountain View

• Skills: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
• Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
• Type: Full-time

San Francisco

• Skills: customer engagement, product adoption, business impact, gross dollar retention, upsell, account growth, cross-functional collaboration, customer experience, data analysis, customer advocacy
• Experience: 7+ years of relevant work experience
• Salary: $160,000 OTE (70/30 split) USD

San Francisco

• Skills: Customer Success, Account Management, Onboarding, Adoption, Cross-functional Collaboration, Renewals, Expansion, Customer Retention, Churn Mitigation, Playbooks
• Experience: 5+ years
• Type: Full-time
• Salary: $140,000-$170,000

San Mateo

• Skills: Customer Success, SaaS, Enterprise accounts, KPI, Account management, Training, Churn minimization, Upselling, Insurance, Artificial intelligence
• Experience: 5+ years of experience in customer success in SAAS or similar product
• Type: Hybrid workplace, Full-time

San Francisco

• Skills: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
• Experience: 1+ years of experience in Implementation or Customer Success for B2B SaaS products

San Francisco

• Skills: AI, SaaS platform, customer feedback, customer success, onboarding, training programs, customer empathy, strategic customer conversations, product quality, rapidly growing customer base
• Type: Full-time

San Francisco

• Skills: Digital Adoption, Customer Success, Fortune 1000, Revenue Management, Digital Transformation, Client Engagement, Solutions Recommendation, Product Value Optimization, Advisor Role, Annual Revenue Management

San Francisco

• Skills: Customer Success, strategic advisor, product offering, onboarding, business expansion, growth, scalable processes, communication, transparency, integrity

San Francisco

• Skills: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
• Experience: 3+ years in Customer Success or related role
• Type: Full-time
• Salary: $80,000 - $100,000

San Mateo

• Skills: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
• Experience: 3+ years of enterprise CSM/AM/Onboarding experience
• Type: Full-time
• Salary: Competitive salary and equity compensation

San Francisco

• Skills: Customer Success, Implementation, Customer Relationships, Onboarding, Client Management, Data Analysis, Product Feedback, Growth Mindset, Service Orientation, Technical Aptitude
• Experience: Any (new grads ok)
• Type: Full-time
• Salary: $80 - $150

San Francisco

• Skills: Customer Success, global team management, churn reduction, SaaS, customer adoption, data-driven, performance indicators, customer health metrics, product improvements, employee diversity
• Experience: 10+ years leading go-to-market functions within a fast-growing SaaS environment
• Type: Full-time
• Salary: $300,000 - $355,000 per year

San Francisco

• Skills: Enterprise-level customer renewals, C-level stakeholders, Contract negotiations, Renewal strategies, Customer retention, KPI tracking, Sales collaboration, Customer data analysis, CRM tools, Customer success
• Experience: 6+ years in customer renewals management, customer success, or account management within the tech industry
• Type: Full-time
• Salary: $97,000 - $122,000 USD

San Francisco

• Skills: Customer Success, Payments, Revenue growth, Upselling, Cross-selling, Stakeholder management, B2B relationships, Technical solutions, Financial analysis, Cross-functional collaboration
• Experience: 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
• Type: Full-time
• Salary: $200,000 - $230,000 USD

Palo Alto

• Skills: SaaS, Product Growth, Monetization Strategy, Cross-functional Execution, Business Model Strategy, Financial Modeling, Market Analysis, Success Metrics, Operational Execution, Stakeholder Management
• Experience: 8+ years of experience in pricing, management consulting, investment banking, product management or business operations.
• Type: Full-time
• Salary: $204,400 - $306,500 USD

San Mateo

• Skills: Customer Success, Implementation, Adoption, Communication Skills, Project Management, Customer Relationships, Technical Validation, SLED Industries, Unmanned Aircraft Systems, Agile Development
• Experience: Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement) and proven track record of implementing new technology.
• Type: Full-time
• Salary: $120,000 - $158,025

San Francisco

• Skills: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
• Experience: 7+ years in professional services, customer success, solutions architecture, or technical account management programs; 5+ years of people management experience, leading senior technical ICs.
• Type: Full-time

San Francisco

• Skills: SaaS sales, customer retention, sales processes, team management, recruiting, coaching, performance metrics, collaboration, customer success, analytical skills
• Experience: 10 years in SaaS sales, minimum of 5 years leading a team
• Type: Full-time
• Salary: $280,000 - $320,000 OTE

San Francisco

• Skills: customer success, SaaS, leadership, Fortune 500, business value, collaboration, team development, high-performance, consultative, generative AI
• Experience: 10+ years in SaaS; 5+ years in Success Leadership or similar leadership role
• Type: Full-time

San Francisco

• Skills: Customer Success, Customer Experience, analytical skills, resource modeling, forecasting, data-driven decisions, operational procedures, cross-functional partnerships, ownership mentality, Notion power user
• Experience: 4-7 years working in Customer Strategy, Revenue Strategy, Business Operations, or similar strategic function in SaaS
• Type: Full-time
• Salary: $175,000 - $210,000 per year

Mountain View

• Skills: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
• Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
• Type: Full-time
• Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)

San Francisco

• Skills: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
• Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
• Type: Full-time
• Salary: 123930-198288

San Francisco

• Skills: Customer Success Management, Account Management, Strategic Relationships, Analytics Expertise, Net Dollar Retention, Upselling, Cross-selling, Customer Advocacy, Training Sessions, Business Intelligence
• Experience: 4+ years in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
• Type: Full-time
• Salary: $110k - $135k

San Francisco

• Skills: Customer Success Manager, SaaS, legal, cybersecurity, customer relationships, customer trials, customer communication, fast-paced environment, hustle, in-person social events
• Experience: 3+ years of CSM or AM SaaS experience, with a strong preference for legal or cybersecurity.

San Francisco

• Skills: customer success, account management, brand coaching, sales goals, data analysis, relationship building, customer adoption, growth opportunities, cross-functional collaboration, creative problem solving
• Experience: 3-5 years in sales, account management, or business development
• Type: Full-time
• Salary: $99,000 to $136,500 per year

San Francisco

• Skills: customer experience, relationship management, sales, SaaS, business growth, account retention, forecasts, customer feedback, team development, leadership
• Experience: 2+ years managing a large book of business; 150 accounts (retention, renewals, & account growth), 1+ years selling SaaS products
• Type: Full-time
• Salary: $151,700 - $176,300

San Francisco

• Skills: customer success, data analysis, relationship building, problem-solving, community engagement, activation, retention, utilization, performance metrics, collaboration
• Experience: 4+ years of professional experience
• Type: Full-time
• Salary: $65,000 - $80,000

San Francisco

• Skills: Customer Success, NPS growth, Enterprise clients, Success planning, Metrics usage, Product alignment, Customer advocacy, Interdepartmental communication, KPI analysis, Strategic leadership
• Experience: 8-10 years leading Customer Success teams.
• Type: Hybrid
• Salary: $200,000-$235,000

San Francisco

• Skills: Product Management, B2B, SaaS, Roadmap, Customer Engagement, Stakeholder Management, Enterprise Customers, Team Building, Product Strategy, Growth
• Experience: 5+ years in product management
• Type: Full-time
• Salary: $120K-$180K

San Francisco

• Skills: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
• Experience: 2-3 years
• Type: Full-time
• Salary: $95,000-$115,000

San Francisco

• Skills: Customer Success Manager, stakeholders, communication, relationship management, retention, growth, adoption metrics, business objectives, SaaS, technical consulting
• Experience: 2-3+ years in a client-facing role within a CSM, professional services, or technical consulting role
• Type: Full-time
• Salary: $69,375 — $104,062.50 USD

San Francisco

• Skills: Customer Success, B2B SaaS, leadership, process development, customer lifecycle, KPI, team management, data-driven, renewable energy, fintech
• Experience: 10+ years experience leading B2B SaaS Customer Success organizations and working with C-level executives
• Salary: $240,000 - $275,000 base salary plus incentives and equity

San Francisco

• Skills: customer success, renewals, retention, client relationships, feature adoption, strategic guidance, account advocacy, product feedback, customer onboarding, SaaS
• Experience: 2-5 years
• Type: Full-time
• Salary: $83,700 - $100,000/year

Redwood City

• Skills: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
• Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
• Type: Full-time
• Salary: $180,000 - $220,000

San Francisco

• Skills: Technical Account Manager, SaaS, customer success, product expertise, workflow design, support, customer engagement, APIs, data visualization, consultative partnership
• Experience: 3+ years of experience in a support, technical account management or consulting role in a SaaS environment
• Salary: $153,000 - $199,300 USD (for all remote locations)

San Francisco

• Skills: Customer Success, Engagement Delivery, Implementation, Project Management, Cross-functional Teams, Customer Outcomes, Executive Relationships, Data-driven, Enterprise Software, Agile Methodology
• Experience: Senior level or above in Program/Project Management
• Type: Full-time
• Salary: $132,000 – $223,750 USD

San Francisco

• Skills: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
• Experience: Relevant CSM experience, in a SaaS organization.
• Salary: $130,500 - $172,000 USD

San Francisco

• Skills: Enablement, Customer Success, Training Programs, Onboarding, Stakeholder Engagement, Content Management, Performance Tracking, Cross-Functional Partnership, KPI Measurement, Sales Processes
• Experience: 5+ years
• Type: Full-time
• Salary: $128,700 - $151,200/year

San Francisco

• Skills: Principal Customer Success Manager, customer engagement, strategic advisor, executive relationships, revenue retention, customer solutions, business reviews, B2B Enterprise SaaS, stakeholder management, value-based outcomes
• Experience: 6+ years in a client-facing role within a CSM role for strategic customers
• Type: Full-time
• Salary: $112,500 - $168,750 USD

San Francisco

• Skills: Mulesoft, account growth, customer success, technical expertise, stakeholder management, business planning, data-driven strategies, customer outcomes, commerce capabilities, enterprise accounts
• Experience: 7+ years experience of applicable sales/customer success experience
• Type: Full-time
• Salary: $143,850 - $261,170

San Francisco

• Skills: project management, SaaS, deployment, risk management, communication, cross-functional, customer onboarding, progress tracking, training, stakeholder engagement
• Experience: 3+ years of project management experience
• Type: Hybrid
• Salary: $111,000 to $130,000

Mountain View

• Skills: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology

San Francisco

• Skills: Partner Success, Customer Satisfaction, Clinician Relationships, Healthcare, Product Training, Customer Expansion, Sales Collaboration, Stakeholder Management, Technical Aptitude, Customer Success Tools
• Experience: 5+ years
• Type: Full time
• Salary: $140K – $170K

San Francisco

• Skills: Technical Success Engineer, data analytics, customer lifecycle, technical demonstrations, ROI, relationship building, technical documentation, customer retention, SaaS, data visualization
• Experience: 7+ years experience in technical analytics, data science, sales engineering, or similar technical roles
• Type: Full time
• Salary: $110K - $170K

San Francisco

• Skills: customer success, account management, strategic initiatives, relationship building, cross-functional projects, data-driven decision making, customer retention, operational processes, business outcomes, GTM strategy
• Experience: 5+ years with at least 3 years in customer-facing, highly strategic, operational, and analytical environments.
• Type: Full time
• Salary: $130K – $170K

San Francisco

• Skills: sales, customer success, B2B SaaS, go-to-market, leadership, revenue growth, operational efficiency, team building, data-driven, market insights
• Experience: 8+ years
• Type: Full time

San Francisco

• Skills: Customer Success, Project Management, Relationship Building, Strategic Consulting, Account Health, Value Delivery, Cross-functional Collaboration, Problem Solving, Public Sector, Stakeholder Management
• Type: Full-time
• Salary: $107,000.00 – $161,000.00

San Francisco

• Skills: Customer Strategy, Operations, Leadership, Cross-functional, Revenue retention, Team development, Customer relationships, Healthcare technology, B2B SaaS, Talent mentoring
• Experience: 7-10+ years total experience, including at least 2-3 years in a leadership role
• Type: Full-time
• Salary: $165,000 - $200,000 USD

San Francisco

• Skills: customer onboarding, adoption, retention, project managing, CSM role, AI, cross-sell, upsell, playbooks, relationship-building
• Experience: 3+ years in a CSM role in B2B SaaS
• Type: Full-time

Mountain View

• Skills: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
• Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
• Type: Full-time
• Salary: $70K – $110K

San Francisco

• Skills: Customer Success, Account Management, relationship building, customer engagement, onboarding, employee retention, compensation practices, metrics-driven, problem-solving, scalable processes
• Experience: 3+ years in the tech industry, preferably at a startup
• Type: Full time

San Francisco

• Skills: Customer Success, Customer Operations, Onboarding, Implementation, B2B, Relationship Building, Advocacy, Product Expertise, Trust Building, Process Optimization
• Experience: 2+ years of experience in a B2B support, success, and implementations roles
• Type: Full time
• Salary: $140K – $160K

San Francisco

• Skills: Customer Success, Adoption, Renewal, Enterprise Clients, Success Planning, Metrics, NPS Growth, Customer Feedback, Product Development, Executive Stakeholders
• Experience: 8-10 years of experience leading Customer Success teams.
• Type: Full time
• Salary: Salary range is between $200,000-$235,000.

San Francisco

• Skills: customer relationship, implementation, cross-functional teams, customer engagement, feedback integration, customer pain points, customer success, collaboration, communication, AI solutions
• Experience: 4+ years of relevant experience
• Type: Full time
• Salary: $175K – $230K

San Francisco

• Skills: Customer Success, Account Management, SaaS, Technical Stakeholders, Post-sales Journey, Customer Satisfaction, Onboarding, Renewal, Customer Experience, Autonomy
• Experience: 2+ years in Customer Success or Account Management with highly technical software products
• Type: Full-time
• Salary: $105,000-$115,000 OTE

San Francisco

• Skills: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
• Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
• Type: Full-time
• Salary: $90,000 - $120,000

Palo Alto

• Skills: Customer Success, Clinical workflows, Healthcare accessibility, AI tools, Project management, Training, Implementation, Nursing operations, Patient care outcomes, Stakeholder engagement
• Experience: A minimum of 5 years of clinical experience or health system exposure.
• Type: Full time

San Francisco

• Skills: Customer Success, SaaS, Engagement, Data-driven, Automation, Account Management, Customer Relationship, Onboarding, Analytics, Problem-solving
• Experience: 2+ years in a SaaS Customer Success role
• Type: Full-time
• Salary: $85,000 - $110,000

San Francisco

• Skills: customer success, account management, consulting, executive-level stakeholders, Mutual Action Plans, data-driven insights, customer adoption, retention, expansion, Trust & Safety
• Experience: 5+ years of experience in customer success, account management, or consulting
• Type: Full time

Palo Alto

• Skills: customer-facing, business value, strategic role, SaaS, cybersecurity, workshops, customer success, cross-functional collaboration, value realization, solution delivery
• Experience: Minimum of 5 years in a customer-facing, business value, or strategic role, preferably within SaaS, cybersecurity, or similar industries.
• Type: Full-time
• Salary: $131,000 - $157,000 USD

San Francisco

• Skills: Customer Success, Strategic Accounts, Healthcare IT, C-suite, Executive Relationships, Commercial Success, Stakeholder Engagement, Technical Expertise, Cross-functional Teams, Implementation
• Experience: 7+ years
• Type: Full time
• Salary: $115K – $140K

San Francisco

• Skills: Customer Success, Account Management, B2B SaaS, Strategic Relationships, Upsell Opportunities, Onboarding, Adoption, Renewal, Product Feedback, Agile Environment
• Experience: 5+ years of experience in Customer Success, CS Ops, Account Management, or Strategic Partnerships in B2B SaaS
• Type: Full time
• Salary: $150K – $175K

San Francisco

• Skills: Customer Success, Account Management, insurance, post-implementation, renewals, expansion, technical onboarding, AI solutions, communication, relationship-building
• Experience: 3+ years of experience in Customer Success, Account Management, or a related role at a B2B SaaS company (enterprise experience preferred).

San Francisco

• Skills: product growth, analytics, customer success, B2B SaaS, consulting, finance, data analysis, SQL, CRM, high-growth
• Experience: 3+ years of experience in high-intensity, high-growth companies
• Type: Full-time
• Salary: $150,000 - $170,000

San Francisco

• Skills: customer marketing, advocacy, B2B SaaS, customer stories, ROI case studies, cross-functional collaboration, customer referral program, customer journey, brand impact, high-growth environment
• Experience: 5–8+ years of experience in customer marketing, advocacy, or related B2B SaaS marketing roles
• Type: Full-time
• Salary: $135,000 - $165,000

San Francisco

• Skills: customer experience, inclusive culture, cloud contact center, engineering, sales, customer success, marketing, operations, HR, finance

San Francisco

• Skills: customer experience, support operations, satisfaction metrics, NPS, CSAT, data analysis, process improvement, customer journey, collaboration, design research
• Experience: 3–5+ years of experience in a customer-facing role, ideally in e-commerce, consumer goods, or design-driven products.
• Type: Full-time
• Salary: $85,000 - $105,000 a year

San Francisco

• Skills: Customer Success, AI platform, Deployment, Adoption, High-growth, Account operations, Product adoption, Customer insights, Collaboration, Communication
• Experience: 0-2 years of experience in customer success, account management, or a related customer-facing role
• Type: Full-time
• Salary: $65,000 - $75,000

San Francisco

• Skills: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
• Type: Full-time
• Salary: $94,000.00 – $162,000.00

San Francisco

• Skills: Client Success, business development, government contracting, CRM, candidate sourcing, pipeline management, client relationships, technical writing, market research, contract acquisition
• Type: Full Time Hybrid
• Salary: $67,500 - $97,500 a year

Palo Alto

• Skills: Customer Success, AI Solutions, Enterprise Software, Strategic Vision, Implementation, Stakeholder Engagement, ROI Measurement, Consulting, Legal Technology, Project Management
• Experience: 2-3 years of experience in consulting, enterprise software implementation, or equivalent strategic roles
• Type: Full-time
• Salary: $125,000 - $160,000

San Francisco

• Skills: Customer Success, Retention, Satisfaction, Growth, Leadership, Collaboration, Revenue Optimization, Data-Driven Insights, Customer Advocacy, Strategic Vision
• Experience: 15+ years of experience in customer success, account management, ideally in a B2B SaaS environment, with at least 7 years in a senior leadership role.
• Type: Full-time
• Salary: $234,000 - $281,400/year with an expected On Target Earnings (OTE) between $350,000 - $420,000/year

San Francisco

• Skills: Customer Success, Account Retention, Product Adoption, Customer Health, Onboarding, Change Management, Business Reviews, Executive Communication, High Stake Initiatives, Analytics
• Experience: 3+ years in Customer Success at an enterprise SaaS company
• Type: Full-time
• Salary: $90-130k USD

San Francisco

• Skills: customer marketing, customer retention, customer engagement, B2B technology, content creation, analytics, customer satisfaction, community management, customer advocacy, case studies
• Experience: 6+ years

Redwood City

• Skills: Customer Success, pharmacies, team leadership, performance management, client partners, growth, retention, strategy, customer lifecycle, healthcare

San Leandro

• Skills: Customer Success, Relationship Management, Account Management, Healthcare, Project Management, Training, Process Improvement, Data Analytics, Collaboration, Empathy
• Experience: 2-3 years of customer success, account management, relationship management experience required; 3-5 years working with or partnering with hospital & health systems; 3-5 years project management experience preferred.
• Type: Full-time
• Salary: $90K–$105K