Last updated: 2025-11-03
189 Customer Success Management jobs in San Francisco.
Column
Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…
San Francisco
- Skills: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
- Level: mid
- Type: full_time
Aisera
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Palo Alto
- Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
- Level: senior
- Type: full_time
Doss
Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.
San Francisco
- Skills: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
- Level: mid
- Type: full_time
Levelpath
Levelpath is a mobile-first platform that’s powered by AI. We believe in software that’s thoughtfully engineered to solve problems and drive progress. Our miss…
San Francisco
- Skills: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
- Level: mid
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
San Francisco
- Skills: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
- Level: mid
- Type: full_time
Coefficient
Coefficient is a VC-backed SaaS startup based in the SF Bay Area. We are building a remote-first company with a focus on hiring the best talent regardless of l…
San Mateo
- Skills: Revenue Operations, Sales Operations, Hypergrowth, SaaS, Financial Modeling, Revenue Reporting, Sales Team, Operational Effectiveness, SQL Knowledge, Product-led Businesses
- Level: mid
- Type: full_time
Augment
Augment provides tools and services to enhance customer experience and product adoption.
San Francisco
- Skills: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
- Level: mid
- Type: full_time
Tofu
Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…
San Mateo
- Skills: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
- Level: mid
- Type: full_time
Numeral
Numeral is a venture-backed SaaS startup building the modern operating system for accounting teams, providing real-time visibility into financial data and empo…
San Francisco
- Skills: Product Management, B2B, SaaS, Roadmap, Customer Engagement, Stakeholder Management, Enterprise Customers, Team Building, Product Strategy, Growth
- Level: mid
- Type: full_time
Dexterity
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Redwood City
- Skills: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
- Level: senior
- Type: full_time
Intuit
Mountain View
- Skills: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology
- Level: mid
- Type: full_time
Encord
Encord is an AI infrastructure company focused on improving data quality for AI applications. The company is backed by top investors and comprises a team of ex…
San Francisco
- Skills: AI infrastructure, data quality, client-facing, deployment, onboarding, process improvement, customer relationships, product configuration, project management, fast-paced environment
- Level: mid
- Type: full_time
Mercury
Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members …
San Francisco
- Skills: account development, customer journey, product adoption, revenue growth, predictive scoring, pipeline management, Voice of the Customer, FinTech, data-driven prioritization, SaaS
- Level: mid
- Type: full_time
Windfall
San Francisco
- Skills: Customer Success, strategic advisor, onboarding, expansion, data, communication, transparency, scalable processes, growth, lifecycle
- Level: mid
- Type: full_time
Postman
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…
San Francisco
- Skills: API, integrations, customer success, technical advisor, onboarding, customer engagement, customer satisfaction, churn reduction, data-driven, product experience
- Level: mid
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
San Francisco
- Skills: customer success, SaaS, implementation, strategy, leadership, business operations, customer engagement, financial analysis, performance metrics, risk management
- Level: senior
- Type: full_time
Sony Interactive Entertainment
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The Pla…
San Mateo
- Skills: customer lifecycle, data-driven decision-making, personalization, customer loyalty, commercial growth, digital transformation, analytics, ecommerce, marketing technology, cross-functional collaboration
- Level: mid
- Type: full_time
Via
Via is using technology to transform transportation around the world. We build technology that changes the way the world moves, driven by a mission to create m…
San Francisco
- Skills: transportation systems, customer relationships, strategic guidance, data analysis, contract negotiation, revenue growth, AI-powered software, public transportation, consultative customer success, complex data sets
- Level: mid
- Type: full_time
Vooma
Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of …
San Francisco
- Skills: customer success, onboarding, account management, AI, logistics, automation, relationship building, data analysis, customer satisfaction, team collaboration
- Level: mid
- Type: full_time
Assembled
Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
San Francisco
- Skills: customer success, SaaS, implementation, AI, change management, product insights, problem-solving, technical aptitude, stakeholder management, collaboration
- Level: mid
- Type: full_time