73 Customer Operations jobs in San Francisco.

Hiring now: Advanced Management Partn @ Cintas, Deal Desk Program Mgr @ Meta, Staff Sms Deliverability @ Intuit, Ops Proj Mgr @ Commure At, Data Solutions Consultant @ Subscript, Professional Services Ops @ Workato, Clinical Customer Success @ Hippocrati, General Application @ Uptimecom, Customer Engr @ Aisera, Biz Ops Mgr @ Snapmagic.Explore more at jobswithgpt.com.

🔥 Skills

project management (13) customer success (10) SQL (9) Salesforce (9) Customer Success (8) collaboration (7) data analysis (7) cross-functional teams (6) Project Management (6) operational efficiency (5)

đź“Ť Locations

San Francisco (50) Mountain View (5) Palo Alto (4) San Mateo (4) Menlo Park (2) Sunnyvale (2) Fremont (1) Oakland (1) Redwood City (1) San Bruno (1)
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Cintas Corporation

Advanced Management Partner Fremont
Skills & Focus: Customer Service, Affiliate Management, Accounting, Sales, Management Training, Team Development, Performance Feedback, Service Center Management, Compliance, Communication
About the Company: Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range…
Experience: Ability to travel 10%, including overnight stays
Salary: $98,576.00 - $126,102.22/Year
Type: Full Time
Benefits: Comprehensive medical, dental and vision benefits, Competitive Pay, 401(k)/Profit Sharing/Employee Stock Ownership Prog…

Meta

Deal Desk Program Manager Menlo Park
Skills & Focus: deal desk, discount processes, Business Messaging, Quote-to-Cash, cross-functional, project plans, metrics of success, analytical experience, strategic relationships, operational rigor
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years of proven deal desk experience in a Business-to-Business enterprise Software as a Service / Cloud / Artificial Intelligence environment
Salary: $126,000/year to $178,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers a range of benefits, learn more about them at Meta.
Business Integrity Project Manager, WhatsApp Menlo Park
Skills & Focus: business integrity, project management, analytics, cross-functional teams, investigation, root cause analysis, data querying, automation solutions, communication, collaboration
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 4+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems
Salary: $110,000/year to $158,000/year
Type: Full Time
Benefits: base hourly rate, monthly rate, or annual salary only, and does not include bonus, equity or sales incentives

Intuit

Staff SMS Deliverability Engineer (Mailchimp) Mountain View
Skills & Focus: SMS deliverability, compliance, delivery support, data analysis, customer feedback, educational materials, media platforms, relationship management, industry trends, project management
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 10+ years of experience in SMS deliverability, preferably in the CPaaS space.
Salary: New York $191,000 - $258,500, Bay Area California $191,000-258,500
Type: Full-time
Benefits: Intuit provides a competitive compensation package with a strong pay for performance rewards approach.
Senior Performance Partner Mountain View
Skills & Focus: Senior, Performance, Partner, Data, HR, Technology, Customer Success, Hybrid Work, Financial Security, Intuit Academy
About the Company: Intuit is a global technology platform that powers prosperity for consumers, self-employed, and small businesses with products like TurboTax, QuickBooks, and M…
Benefits: Benefits include health insurance, financial security programs, and flexible work options.
Group Manager, VOC Programs Mountain View
Skills & Focus: Customer Success, Software Engineering, Data, AI, Hybrid Work, Financial Technology, Team Collaboration, Innovation, SQL, Analytics
Salary: $198500 - 268500
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Commure + Athelas

Operations Project Manager Mountain View
Skills & Focus: Customer Churn Management, Customer Engagement, Customer Concerns, Service Experience, Value-Driven Service Delivery, Escalation, Collaboration, Competitor Analysis, Product Switch Management, Retool Proficiency
About the Company: Commure builds solutions that simplify healthcare providers' lives and keep them connected to their patients, helping them focus on providing care. They levera…
Experience: Proven experience in operations management, customer success, or strategic operations, with a focus on customer retention and engagement.
Salary: $80K – $120K
Type: Full time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave.

Subscript

Data Solutions Consultant Oakland
Skills & Focus: data analysis, data validation, SQL mastery, spreadsheet skills, B2B SaaS, remote work, autonomous, customer communication, API integration, clean data
About the Company: We're building the premier metrics-first finance and billing platform that empowers B2B SaaS leaders to invoice their customers, tell their ARR story, and trac…
Experience: 5+ years relevant experience
Salary: Market-rate
Type: Full-time
Benefits: Competitive compensation; off-site meetups paid for; remote work culture; autonomy and flexible hours.

Workato

Professional Services Operations Manager Palo Alto
Skills & Focus: Professional Services, Operations Manager, PSA system, process improvement, resource management, data analysis, Salesforce, reporting tools, collaborative environment, automation tools
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: 7-10+ years of experience with professional services resource management, 3+ years of experience as a system administrator (or similar) for a Professional Services Automation (PSA) system
Benefits: Flexible, trust-oriented culture; vibrant work environment; multitude of benefits for work and self-care

Hippocratic Ai

Clinical Customer Success Executive Palo Alto
Skills & Focus: Customer Success, Healthcare, Clinical, Product Implementations, Training, Workflows, AI Tools, Client Relationships, Metrics, Project Management
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: 5 years
Type: Full time

Uptime.Com

General Application Palo Alto
Skills & Focus: website monitoring, software engineering, customer success, digital marketing, business operations, Python, Django, React, AWS, DevOps
About the Company: At Uptime.com, we are on the cutting edge of website monitoring solutions. Our dedicated team is committed to providing critical uptime, performance insights, …
Experience: Self-motivated and proactive individuals; excellent communication skills; growth mindset; creative problem solvers; experience in software development (Python, Django, React, AWS is desirable).
Type: Flexible
Benefits: Fully remote and flexible working environment; inclusive team culture; professional development opportunities; competit…

Aisera

Customer Engineer Palo Alto
Skills & Focus: AI Copilot, Customer Success, Technical Point of Contact, Scripting, REST APIs, Zendesk, Jira, ServiceNow, AI technologies, Workflows
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 5 years of Customer engineering, and/or software development experience.
Salary: $120,000 — $160,000 USD

Snapmagic

Business Operations Manager Redwood City
Skills & Focus: business operations, financial management, recruiting, process automation, operational efficiency, QuickBooks, Stripe, Google Sheets, team performance, problem-solving
About the Company: Built by electrical engineers for electrical engineers, SnapMagic removes monotony so that engineers can do their best work. SnapMagic’s electronic component d…
Experience: At least 5-7+ years in an operational role, preferably in a fast-paced startup environment.
Salary: $120K - $180K
Type: Full-time

Mill

Systems Integration Manager San Bruno
Skills & Focus: scripting, Google applications, SQL, Snowflake, Operations, PLM, CRM, ERP, software development, startup environment
About the Company: Mill is focused on preventing waste, particularly in the food sector, and aims to create better environmental practices.
Experience: 5+ years of experience
Salary: $130k to $175k
Benefits: Potential equity grant, benefits value not specified

Old Navy

Temporary Promo Execution + Experience Planner San Francisco
Skills & Focus: strategic planning, customer experience, cross-functional alignment, business change management, market alignment, data driven insights, documentation, relationship management, organizational skills, time management
About the Company: Old Navy aims to democratize fashion and make shopping fun, creating high-quality, must-have fashion essentials for the whole family.
Salary: $73,400 - $93,600 USD
Type: Full time
Benefits: 50% off regular-priced merchandise at various brands, competitive Paid Time Off, 401(k) matching, employee stock purcha…

Kikoff

Product Ops Associate San Francisco
Skills & Focus: B2C, Tech, Consulting, project management, user feedback, product support, policy changes, metrics monitoring, analytical, process improvements
About the Company: Kikoff is a personal finance platform designed to help millions of underserved Americans achieve financial wellness. Our mission is to provide refreshingly fai…
Experience: 1+ years of experience in B2C Tech, Consulting, or a fast-paced start-up environment
Salary: $100K – $160K
Type: Full time
Benefits: Medical, dental, and vision coverage, stock options, generous flexible vacation policy

Highnote

Business Process Director San Francisco
Skills & Focus: business process management, customer support, fraud prevention, risk management, workflow automation, Zendesk, process documentation, cross-functional collaboration, scalable solutions, continuous improvement
About the Company: Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program managemen…
Experience: 10+ years of experience in business process design and documentation, with a focus on customer support and fraud/risk management
Salary: $180,000-$220,000
Type: Full-time
Benefits: Flexible Paid Time Off, 100% healthcare coverage + 75% coverage for dependents, 401k program, Paid Parental Leave, Equi…

Doss

Program Management Office (PMO) Rotational Program San Francisco
Skills & Focus: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
About the Company: Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.
Experience: Recent graduates, especially those with MBAs
Type: Full-time

Stripe

Salesforce.com Engineer San Francisco
Skills & Focus: Salesforce, Apex, Lightning Web Components, JavaScript, Web Services, APIs, Partner Relationship Management, Salesforce Communities, Agile, software development
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 10+ years of Salesforce development experience; 2+ years of leading/mentoring teams; 5+ years of JavaScript experience and/or Salesforce Lightning experience
Type: Full-time

Meter

Deployment Operations Team Member San Francisco
Skills & Focus: Deployment, Operations, Networking, Customer experience, Project management, Efficiency, Partnerships, Communication, Process improvement, Scalability
About the Company: Meter builds better internet infrastructure. We make it exceptionally easy for any business to have great computer networking, internet, and Wi-Fi.
Salary: $85,000 - $120,000
Benefits: Medical, dental & vision insurance coverage for you and your dependents, 401k (traditional and Roth options available),…

3degrees

Salesforce Administrator San Francisco
Skills & Focus: Salesforce, Administrator, DevOps, project management, automation, integration, cloud technologies, business analysis, CI/CD, workflow optimization
About the Company: 3Degrees is a mission-driven B Corp helping organizations reach their decarbonization goals.
Experience: 4+ years of experience on Salesforce platform
Salary: $80,000 to $126,000
Type: Full-time
Benefits: Medical, dental, vision, 401k, flexible paid time off, and more.

Decagon

Deployment Strategist San Francisco
Skills & Focus: customer relationship, implementation, cross-functional teams, customer engagement, feedback integration, customer pain points, customer success, collaboration, communication, AI solutions
About the Company: Decagon is building the most advanced conversational AI agents for the enterprise.
Experience: 4+ years of relevant experience
Salary: $175K – $230K
Type: Full time
Benefits: Medical, dental, and vision benefits; Take what you need vacation policy; Daily lunches, dinners and snacks in the offi…

Salesforce

Customer Success Manager San Francisco
Skills & Focus: Oracle, Salesforce, SaaS, ERP, B2B, B2C, data integration, process management, data modeling, end-to-end APIs
About the Company: Salesforce is a cloud-based software company that provides customer relationship management (CRM) services and applications.
Experience: 2 years
Salary: $168,397 - $199,700 per annum
Type: Full time
Benefits: More details about company benefits can be found at the following link: https://www.salesforcebenefits.com

Axon

Salesforce CPQ Administrator San Francisco
Skills & Focus: Salesforce CPQ, Opportunity-to-Cash, Product Configurations, Advanced Approvals, Downstream Workflows, Troubleshooting, Collaboration, Documentation, Continuous Improvement, Problem-solving
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 4+ years of hands-on Salesforce CPQ administration experience
Salary: USD 92,625 - USD 148,200
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Intercom

Startup Community Manager San Francisco
Skills & Focus: community building, events production, startup ecosystem, relationship management, community engagement, data-driven, cross-functional collaboration, customer adoption, networking, peer-to-peer learning
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 3+ years of experience in community building, events production, and management
Salary: 104,063 - 120,938
Type: Full-time
Benefits: Competitive salary and meaningful equity; Comprehensive medical, dental, and vision coverage; Regular compensation revi…

Google

Customer and Partner Solutions Engineer, third-party Google Identity San Francisco
Skills & Focus: technical solutions, authentication, authorization, Google products, client-side web technologies, coding, programming languages, technical troubleshooting, partners, operational efficiency
About the Company: Google is proud to be an equal opportunity and affirmative action employer, committed to building a workforce that is representative of the users we serve, cre…
Experience: Minimum qualifications: Bachelor's degree in Computer Science or related technical field; equivalent practical experience in technical support or product operations management.
Salary: $97,500-$140,000
Type: Full-time
Benefits: Bonus + equity + benefits.

Klaviyo

GTM Marketing Integrations/Salesforce Developer San Francisco
Skills & Focus: Marketing Automation, Salesforce, Integrations, Data-driven Campaigns, Lead Management, Workflow Configuration, Cross-functional Collaboration, Data Quality Monitoring, Reporting Dashboards, Marketing Techstack
About the Company: Klaviyo is a leading marketing automation platform that empowers businesses to connect with their customers and drive revenue through personalized and data-dri…
Experience: 2 year+ experience as a Marketing Automation developer/admin; 3 years experience as a Salesforce developer/admin
Salary: $116,000 — $174,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Calm

Core Services Product Manager San Francisco
Skills & Focus: Subscription Services, Product Manager, User Experience, Billing Systems, Global Scalability, API-Driven Development, Cross-Functional Collaboration, Data-Driven Decision Making, Project Management, Customer-Centric Solutions
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 8+ years of product management experience
Salary: $155,000 - $260,000
Type: Full-time
Benefits: equity + comprehensive benefits + 401k + flexible time off

Loft

Customer Operations Engineer (COE) San Francisco
Skills & Focus: customer experience, mission deployments, software development, testing, space operations, solutions engineering, issue resolution, collaboration, automation, user needs
About the Company: Loft is focused on exceptional customer experiences throughout its mission deployments, emphasizing technical knowledge and collaboration with Product teams in…
Experience: Software development, testing, and solutions engineering experience preferred
Type: Full-time

Klaviyo

SMS Activations Specialist San Francisco
Skills & Focus: SMS number types, short code activation, customer experience, process improvement, project management, technical product, CPaaS, communication skills, attention to detail, Excel expertise
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Experience: 2-3 years or equivalent experience in a customer facing role in a company with a technical product
Salary: $84,000 - $126,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Braze

Email Deliverability Consultant San Francisco
Skills & Focus: email deliverability, customer management, strategic projects, deliverability support, troubleshooting, audits, email metrics, sending reputation, consulting, customer education
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Hex

Product Expert San Francisco
Skills & Focus: Product Expert, Customer Success, Analytical Technical, SQL, Python, Data Science, BI Tools, User Engagement, Technical Support, Customer Communication
About the Company: Hex is growing fast; we are hiring a Product Expert to nurture and support customers to make them successful with Hex. Our focus is on building a valuable prod…
Experience: 2+ years experience as a working data scientist, analyst, or analytics engineer
Salary: $115,000 - $125,000
Type: Full-time
Benefits: Competitive total rewards package, including market-benched salary & equity, comprehensive health benefits, and flexibl…

Kikoff

CS Operations Manager San Francisco
Skills & Focus: Customer Operations, Escalated Support, Fraud Prevention, Compliance, Quality Assurance, Automation, Customer Satisfaction, Support Metrics, Cross-functional Collaboration, BPO Management
About the Company: Kikoff is the fastest consumer fintech to hit $100MM ARR and is reinventing the credit space, offering credit-building solutions that are affordable, accessibl…
Experience: 5+ years of experience in customer operations, including managing escalations, compliance, and fraud prevention.
Salary: $100K – $200K
Type: Full time
Benefits: Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee! Stock Options.

Salesforce

Consumption Lead, Data Cloud & Agentforce San Francisco
Skills & Focus: Data Cloud, Agentforce, customer success, AI, CRM, Data Architecture, Analytics, technical relationships, integration patterns, customer outcomes
About the Company: Salesforce is focused on delivering customer success with Data + AI + CRM + Trust as part of the Customer 360 Platform.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Greenlite

Deployment Strategist San Francisco
Skills & Focus: AI deployment, B2B, financial services, enterprise SaaS, customer-facing, compliance, technical concepts, banking, product management, workflows
About the Company: Greenlite creates AI financial crime investigators. Our LLM agents help fintechs and banks investigate money laundering and terrorism financing more efficientl…
Experience: 3+ years
Salary: $120K - $160K
Type: Full-time
Benefits: Opportunity for rapid career growth and development

Rocket Money

CRM Manager San Francisco
Skills & Focus: CRM, email marketing, campaigns, Braze, A/B tests, analytics, project management, cross-functional teams, customer journeys, engagement
About the Company: Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their f…
Experience: 3+ years in email marketing, CRM or related field
Salary: $90,000 - $130,000
Benefits: Health, Dental & Vision Plans, Life Insurance, Long/Short Term Disability, Competitive Pay, 401k Matching, Team Member …

Bridge

Business Operations: Customers San Francisco
Skills & Focus: SQL, APIs, customer support, troubleshooting, problem-solving, stakeholder management, project management, process optimization, workflow optimization, metrics
About the Company: Bridge is a rapidly growing startup focused on providing Slack-based support to developers integrating their APIs.
Experience: 4+ years of experience in a customer-facing product support role
Type: Full time

Peregrine Technologies

Deployment Operations Team Member San Francisco
Skills & Focus: operations, automation, resource planning, project management, cross-functional, dashboards, data synchronization, onboarding programs, consulting, high-growth
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 1-3+ years in management consulting or operations; experience in a high-growth or startup context strongly preferred
Salary: $120,000 - $160,000 Annually
Type: Full-time
Benefits: Benefits + Equity (if applicable) + Bonus (if applicable)

Kobai Inc.

Implementation Consultant San Francisco
Skills & Focus: Client Relationship Management, Solution Design, Configuration, Project Management, Training, Support, Documentation, Collaboration, Issue Resolution, JSON
About the Company: Kobai Inc. is a fast-growing data analytics and AI startup that supports remote work while maintaining a strong presence in both San Francisco and Toronto. Our…
Experience: 3+ years of experience engaging directly with customers, supporting the implementation and configuration of enterprise software solutions.
Type: Full-time
Benefits: competitive salary and benefits package, along with the chance to make a real impact in a dynamic startup environment.

Benchling

Solutions Delivery Manager San Francisco
Skills & Focus: scientific use cases, solutions delivery, customer experience, cross-functional collaboration, solution assets, best practices, product insights, training and education, customer engagement, problem solving
About the Company: Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development o…
Experience: 4+ years experience in a relevant scientific domain, 2+ years experience in implementing and solution development with Benchling
Salary: $149,623 - $202,431
Type: Full-time
Benefits: Competitive total rewards package, medical, dental, and vision plans, fertility healthcare benefits, four months of ful…

Assembled

Implementation Manager San Francisco
Skills & Focus: Implementation management, SaaS, SQL, APIs, Customer relationships, Technical implementation, Product expertise, Efficiency, Cross-functional, Grit
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 4+ years of experience in a customer-facing role supporting a technical product or service.
Salary: $140K – $180K
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Openai

Revenue Operations, Technical Success San Francisco
Skills & Focus: Revenue Operations, Technical Success, Customer experience, Workflow optimization, Data-driven insights, KPI development, Salesforce.com, Data analysis, Project management, AI landscape
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
Experience: Experience in revenue operations or strategy at a high-growth, technology company
Salary: $265K
Type: Full time
Benefits: Medical, dental, and vision insurance for you and your family; Mental health and wellness support; 401(k) plan with 50%…

Pulley

Product Operations Associate San Francisco
Skills & Focus: Product Operations, customer feedback, no-code tools, project management, cross-functional teams, operational risks, process improvements, feature releases, customer-facing workflows, SQL
About the Company: We are a passionate team building software for the built environment around us. Founded by Charlie Jacobson and Andreas Rotenberg in 2021, our team combines de…
Experience: 2-3 years in Product Operations or 4-5 years as a CSM or Implementation Specialist

Snapmagic

Business Operations Manager San Francisco
Skills & Focus: business operations, financial management, recruiting, process automation, operational efficiency, QuickBooks, Stripe, Google Sheets, team performance, problem-solving
About the Company: Built by electrical engineers for electrical engineers, SnapMagic removes monotony so that engineers can do their best work. SnapMagic’s electronic component d…
Experience: At least 5-7+ years in an operational role, preferably in a fast-paced startup environment.
Salary: $120K - $180K
Type: Full-time

Notion

CX Automation Engineer San Francisco
Skills & Focus: CX Automation, API-based integrations, event-driven automations, REST APIs, Python, Node.js, workflows, chatbot integrations, middleware tools, NLP
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 4+ years of experience in Business Systems, Integration Engineering, or related field.
Salary: $170,000-$205,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits.

Klaviyo

Deliverability Consultant San Francisco
Skills & Focus: email deliverability, technical support, customer service, best practices, data-driven, problem-solving, communication skills, email authentication, DNS records, Klaviyo platform
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the techn…
Experience: 1-2 years
Salary: $84,000 - $126,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Gong

Engagement Manager San Francisco
Skills & Focus: Project Management, Consulting, SaaS, Enterprise Software, CRM, User Adoption, Change Management, Customer Engagement, Business Process Mapping, Risk Management
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6-8 years of Project Management experience; 5+ years of professional consulting experience, preferably in Enterprise software.
Salary: $133,000 - $157,000 USD
Type: Full-time
Benefits: Medical, dental, and vision plans; Wellbeing Fund; Mental Health benefits; 401(k) program; Education & learning stipend…

Peregrine Technologies

Deployment Strategist San Francisco
Skills & Focus: Deployment Strategist, Product Deployment, Customer Impact Delivery, Data Modeling, Data Analysis, SQL, Python, Enterprise Software, Customer Relationships, Communication Skills
About the Company: Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — emp…
Experience: 2-5 years of experience working directly with customers and clients to deploy enterprise software products or conduct data analysis
Salary: $120,000 - $190,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Type: Full-time
Benefits: Information on the benefits offered is here.

Klaviyo

Partner Success Manager San Francisco
Skills & Focus: partner management, customer success, strategic recommendations, martech, project management, salesforce, email marketing, customer retention, customer growth, creative problem solving
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Experience: 3+ years of partner management or enterprise account management experience
Salary: $76,000 - $114,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Patreon

Sales Operations Associate San Francisco
Skills & Focus: Salesforce, data management, reporting, data hygiene, cross-team collaboration, sales operations, process automation, data-driven insights, creator management, customer support
About the Company: Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating f…
Experience: 3+ years of experience in sales/marketing operations roles
Benefits: Patreon offers a competitive benefits package including salary, equity plans, healthcare, unlimited paid time off, comp…

Mintlify

Technical Onboarding Specialist San Francisco
Skills & Focus: onboarding, customer implementation, enterprise customers, technical solutions, HTML, CSS, JavaScript, project management, communication skills, process optimization
About the Company: Mintlify empowers builders worldwide, focusing on accelerating customer implementation and maximizing adoption of its documentation platform. The company is ba…
Experience: Experience in customer-facing technical roles with a track record of managing enterprise implementations
Salary: $135K – $170K
Type: Full time
Benefits: Competitive compensation and equity | Flexible work culture | 20 days paid time off every year | Health, dental, vision…

Salesforce

Manager, Impact Technology (Salesforce Administrator) San Francisco
Skills & Focus: Salesforce, Administrator, Impact Technology, Project Management, Sales Cloud, Nonprofit Cloud, AI technology, Data Loader, Integration, Customer service
About the Company: Salesforce is a cloud-based software company that provides customer relationship management (CRM) services and applications focused on sales and customer reten…
Experience: 5 years
Salary: $138,800 - $190,900 (San Francisco), $127,200 - $174,900 (Seattle)
Type: Full-time

Orb

Software Engineer San Francisco
Skills & Focus: billing, data ingestion, subscription management, revenue recognition, API, product data model, technical challenges, customer engagement, UX design, collaboration
About the Company: Orb is on a mission to revolutionize billing infrastructure for the modern era of AI and software, empowering businesses to align their monetization with produ…
Experience: 4+ years of experience in software engineering
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance, unlimited PTO, 401k plan, 16-week paid parental leave, commuter stipen…

Checkr

Salesforce Developer San Francisco
Skills & Focus: Salesforce, Service Cloud, Apex, Lightning Components, Visualforce, data integrity, system improvements, integrations, technical specifications, Salesforce Administrator Certification
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 5+ years of experience in customer support systems, preferably with Salesforce Service Cloud
Salary: $128,000 to $150,000
Type: Full-time
Benefits: A fast-paced and collaborative environment, Learning and development allowance, Competitive cash and equity compensatio…

Textnow

Product Operations Lead, Core Experience San Francisco
Skills & Focus: Product Operations, Core Experience, Calling Services, Messaging Services, Phone Numbers, Operational Excellence, Cross-functional Impact, Proactive, Democratize Communication, Collaboration
About the Company: We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're ma…
Type: Full-time

Braze

Email Deliverability Principal II San Francisco
Skills & Focus: Email Deliverability, Customer Management, Deliverability Support, Reporting, Best Practices, Email Metrics, Strategic Planning, Customer Success, Technical Support, Growth Teams
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 8-10 years
Salary: $129,000 - $143,300/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Google

Incubation Lead San Francisco
Skills & Focus: incubation, operational efficiency, technical project management, stakeholders, software development, cloud-based technologies, collaboration, documentation, process design, data-driven insights
About the Company: Google creates products and services that make the world a better place.
Experience: 8 years of experience in a technical project management or a customer-facing role.
Salary: $137,000-$200,000
Type: Full-time
Benefits: Bonus + equity + benefits

Memfault

Enterprise Customer Success Manager San Francisco
Skills & Focus: customer success, enterprise, hardware, IoT, monitor, debug, update, cross department, business outcomes, value
About the Company: Memfault is the first observability platform purpose-built for hardware and IoT devices. Our platform empowers embedded engineering teams to monitor, debug, an…

Classdojo

Technical Implementation Strategist San Francisco
Skills & Focus: Technical Implementation, SIS integrations, Data Quality, Documentation, Project Management, K-12, EdTech, APIs, Data Cleaning, Cross-functional
About the Company: ClassDojo’s flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Actively used in over 95% of US schools, reachi…
Experience: At least 2 years of experience in K-12 SIS integrations
Salary: $80,800 - $125,000 (USD depending on location)
Type: Full-time
Benefits: Equal employment opportunity, accommodation for disabilities or special needs.

Rho

Customer Architect San Francisco
Skills & Focus: project management, implementation, B2B clients, expense management, corporate card programs, cloud-based ERPs, technical implementation, customer success, cross-functional teams, client advisement
About the Company: Rho is the banking platform with everything businesses need to manage cash, control spend, and automate finance busywork. Rho offers corporate cards, banking, …
Experience: 4+ years in project management or implementation
Salary: $140,000 - $150,000
Type: Full time
Benefits: Rho offers equity, healthcare benefits and paid time off.

Assembled

AI Engagement Manager San Francisco
Skills & Focus: AI, Customer Success, Consulting, SaaS, Workflow Management, Quality Management, Customer Retention, Feedback, Change Management, Innovation
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 5+ years in consulting, customer success or implementation at a fast-growing SaaS company
Salary: $120K – $180K
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Vooma

Operations Associate San Francisco
Skills & Focus: customer success, operations, AI, logistics, onboarding, customer relationship management, technical aptitude, project planning, data analysis, customer feedback
About the Company: Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of …
Experience: Any (new grads ok)
Salary: $80 - $150
Type: Full-time
Benefits: Competitive compensation, Equity upside, Medical / dental / vision / 401k

Sofar

Customer Support Manager San Francisco
Skills & Focus: customer support, customer success, leadership, support systems, team management, pre-sales support, hardware products, customer insights, collaboration, Hubspot
About the Company: Sofar is on a mission to connect the world’s oceans. We design, build, and deploy the largest privately owned network of marine weather sensors to power the wo…
Experience: 5+ years of professional experience in customer support, customer success or related fields.
Salary: $92,000 - $109,000
Type: Full-time

Kikoff

CX Manager San Francisco
Skills & Focus: customer experience, BPO operations, process automation, support processes, data analysis, leadership, customer journey, metric-based decision-making, support tools, performance metrics
About the Company: Kikoff is the fastest consumer fintech to hit $100MM ARR and is reinventing the credit space, offering credit-building solutions that are affordable, accessibl…
Experience: 5+ years of experience in customer experience management, with a proven track record of managing large-scale BPO operations. 2+ years of experience as a people manager.
Salary: $120K – $200K
Type: Full-time
Benefits: Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee. Stock Options.…

Skydio

Salesforce Service Cloud Engineer San Mateo
Skills & Focus: Salesforce, Service Cloud, Integration Architecture, Apex, LWC, Flows, REST API, Agile development, Omnichannel, Data security
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 5+ years of experience as a Salesforce developer
Salary: $150,500 - $215,000
Type: Full-time
Benefits: competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends
Senior Product Operations Manager San Mateo
Skills & Focus: product development, operational programs, customer success, feature releases, data visualization, dashboard creation, SQL, JIRA, Zendesk, hardware products
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 3+ years
Salary: $131,000 - $160,000 annually
Type: Full-time
Benefits: Competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. …

Xero

Business Analyst San Mateo
Skills & Focus: business automation, data analysis, insights generation, task management, small business support, community building, efficient operations, technology integration, financial software, stakeholder engagement
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…
Experience: 3+ years in a similar role
Salary: Competitive salary
Type: Full-time
Benefits: Health insurance, retirement plan, flexible work hours

Freshworks

Engagement Manager San Mateo
Skills & Focus: project management, SaaS, customer engagement, implementation, deployment, cross-functional teams, communication management, risk management, stakeholder management, solution delivery

Palo Alto Networks

Renewal Sales Support Santa Clara
Skills & Focus: renewal quotations, subscription, quotes, SalesForce, SAP, channel partners, customer issues, internal credits, organization, administration
About the Company: At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We believe th…
Experience: Related experience in quoting/order operations/sales environment
Salary: $57,000 - $91,500/YR
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Arcade

Operations & Executive Coordinator South San Francisco
Skills & Focus: operations, executive coordinator, customer success, sales, marketing, office management, executive assistance, B2B SaaS, AI/ML, event coordination
About the Company: We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future.
Experience: 1-3 years
Type: Full time
Benefits: Full medical/dental coverage, Flexible PTO, Competitive salary and meaningful equity

Google

Incubation Lead Sunnyvale
Skills & Focus: incubation, operational efficiency, technical project management, stakeholders, software development, cloud-based technologies, collaboration, documentation, process design, data-driven insights
About the Company: Google creates products and services that make the world a better place.
Experience: 8 years of experience in a technical project management or a customer-facing role.
Salary: $137,000-$200,000
Type: Full-time
Benefits: Bonus + equity + benefits

Meta

Premier Partner Operations Specialist Sunnyvale
Skills & Focus: customer service, operations, data quality, automation, policy, process optimization, analytical, SQL, support queues, cross functional
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 1+ years professional experience within an operations environment
Salary: $35.10/hour to $114,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including bonus, equity, and flexible work options.