Last updated: 2025-10-11

188 Customer Success Management jobs in San Francisco.

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Column

Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…

Customer Success Manager

San Francisco

  • Skills: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
  • Level: mid
  • Type: full_time

Aisera

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…

Customer Success Manager

Palo Alto

  • Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
  • Level: senior
  • Type: full_time

Doss

Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.

Program Management Office (PMO) Rotational Program

San Francisco

  • Skills: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
  • Level: mid
  • Type: full_time

Levelpath

Levelpath is a mobile-first platform that’s powered by AI. We believe in software that’s thoughtfully engineered to solve problems and drive progress. Our miss…

Solution Consultant

San Francisco

  • Skills: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
  • Level: mid
  • Type: full_time

Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…

Enterprise Customer Success Manager

San Francisco

  • Skills: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
  • Level: mid
  • Type: full_time

Coefficient

Coefficient is a VC-backed SaaS startup based in the SF Bay Area. We are building a remote-first company with a focus on hiring the best talent regardless of l…

Revenue Operations (Founding Team Member)

San Mateo

  • Skills: Revenue Operations, Sales Operations, Hypergrowth, SaaS, Financial Modeling, Revenue Reporting, Sales Team, Operational Effectiveness, SQL Knowledge, Product-led Businesses
  • Level: mid
  • Type: full_time

Gong

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…

Customer Success Manager (CSM)

San Francisco

  • Skills: customer engagement, product adoption, business impact, gross dollar retention, upsell, account growth, cross-functional collaboration, customer experience, data analysis, customer advocacy
  • Level: senior
  • Type: full_time

Augment

Augment provides tools and services to enhance customer experience and product adoption.

Customer Success Manager

San Francisco

  • Skills: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
  • Level: mid
  • Type: full_time

Tofu

Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…

Customer Onboarding Manager

San Mateo

  • Skills: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
  • Level: mid
  • Type: full_time

Numeral

Numeral is a venture-backed SaaS startup building the modern operating system for accounting teams, providing real-time visibility into financial data and empo…

Product Manager

San Francisco

  • Skills: Product Management, B2B, SaaS, Roadmap, Customer Engagement, Stakeholder Management, Enterprise Customers, Team Building, Product Strategy, Growth
  • Level: mid
  • Type: full_time

Dexterity

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…

Sr. Manager, Customer Success

Redwood City

  • Skills: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
  • Level: senior
  • Type: full_time

Intuit

Customer Success Jobs

Mountain View

  • Skills: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology
  • Level: mid
  • Type: full_time

Axon

At Axon, we’re on a mission to protect life and build a safer, more connected world through innovative technology. Our Enterprise segment is one of our fastest…

Senior Customer Success Manager, Enterprise

San Francisco

  • Skills: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
  • Level: mid
  • Type: full_time

WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Professional Services Consultant

San Francisco

  • Skills: Digital Adoption, implementation, customer success, user experience, solutions, technology, engagement, automation, insights, digital transformation
  • Level: mid
  • Type: full_time

Encord

Encord is an AI infrastructure company focused on improving data quality for AI applications. The company is backed by top investors and comprises a team of ex…

Forward Deployed Engineer

San Francisco

  • Skills: AI infrastructure, data quality, client-facing, deployment, onboarding, process improvement, customer relationships, product configuration, project management, fast-paced environment
  • Level: mid
  • Type: full_time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ With services ranging from cross-channel messaging and journ…

AI Success Manager

San Francisco

  • Skills: customer engagement, AI transformation, data analysis, SQL, cross-channel messaging, execution strategy, renewals, upsells, data-driven presentations, employee development
  • Level: mid
  • Type: full_time

Mercury

Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members …

Account Development Manager

San Francisco

  • Skills: account development, customer journey, product adoption, revenue growth, predictive scoring, pipeline management, Voice of the Customer, FinTech, data-driven prioritization, SaaS
  • Level: mid
  • Type: full_time

Windfall

Customer Success Manager

San Francisco

  • Skills: Customer Success, strategic advisor, onboarding, expansion, data, communication, transparency, scalable processes, growth, lifecycle
  • Level: mid
  • Type: full_time

Postman

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…

Enterprise CSM

San Francisco

  • Skills: API, customer experience, enterprise accounts, success planning, onboarding, consulting, stakeholder engagement, Gainsight, Salesforce, team building
  • Level: senior
  • Type: full_time

Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…

Enterprise Customer Success Manager

Palo Alto

  • Skills: Enterprise Automation, Customer Success, Technical Account Management, Stakeholder Engagement, Business Value Proposition, SaaS, Integration, Customer Retention, Account Growth, Strategic Relationship Management
  • Level: senior
  • Type: full_time