Last updated: 2025-07-27
132 Customer Success Management jobs in San Francisco.
Column
Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…
San Francisco
- Skills: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
- Level: mid
- Type: full_time
Aisera
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Palo Alto
- Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
- Level: senior
- Type: full_time
Doss
Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.
San Francisco
- Skills: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
- Level: mid
- Type: full_time
Fieldguide
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit pra…
San Francisco
- Skills: Customer Success, Onboarding, Audit, Implementation, Project Management, Consulting, Risk Management, Growth, Customer Engagement, Cross-functional Teams
- Level: mid
- Type: full_time
Anatomage
Anatomage is committed to transcending the limitations of existing medical education with innovative products that elevate the teaching and learning process. O…
Santa Clara
- Skills: Customer Success, Customer Service, Team Management, CRM Systems, Customer Relationship Management, Customer Onboarding, KPI Tracking, Analytical Skills, Human Anatomy, Customer Satisfaction
- Level: mid
- Type: full_time
Levelpath
Levelpath is a mobile-first platform that’s powered by AI. We believe in software that’s thoughtfully engineered to solve problems and drive progress. Our miss…
San Francisco
- Skills: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
- Level: mid
- Type: full_time
Banyan Infrastructure
Banyan Infrastructure is a fast-growing fintech company on a mission to revolutionize how the world invests in renewable energy. Our platform empowers banks an…
San Francisco
- Skills: Customer Success, B2B SaaS, relationship building, project management, organizational skills, training, stakeholder management, fintech, climate tech, renewable energy
- Level: mid
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
San Francisco
- Skills: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
- Level: mid
- Type: full_time
Coefficient
Coefficient is a VC-backed SaaS startup based in the SF Bay Area. We are building a remote-first company with a focus on hiring the best talent regardless of l…
San Mateo
- Skills: Revenue Operations, Sales Operations, Hypergrowth, SaaS, Financial Modeling, Revenue Reporting, Sales Team, Operational Effectiveness, SQL Knowledge, Product-led Businesses
- Level: mid
- Type: full_time
Gong
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
San Francisco
- Skills: customer engagement, product adoption, business impact, gross dollar retention, upsell, account growth, cross-functional collaboration, customer experience, data analysis, customer advocacy
- Level: senior
- Type: full_time
Notion
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
San Francisco
- Skills: Customer Success, Account Management, Onboarding, Adoption, Cross-functional Collaboration, Renewals, Expansion, Customer Retention, Churn Mitigation, Playbooks
- Level: mid
- Type: full_time
Peregrine Technologies
Peregrine supports public safety agencies across the country, empowering public servants to improve operations and make better decisions. Their technology is u…
San Francisco
- Skills: training manager, technical software solutions, user engagement, product adoption, customer onboarding, public sector experience, relationship-building, presentation skills, enterprise software, strong organizational skills
- Level: mid
- Type: full_time
Uncountable
San Francisco
- Skills: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
- Level: entry
- Type: full_time
unitQ
unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve produ…
San Francisco
- Skills: AI, SaaS platform, customer feedback, customer success, onboarding, training programs, customer empathy, strategic customer conversations, product quality, rapidly growing customer base
- Level: mid
- Type: full_time
Augment
Augment provides tools and services to enhance customer experience and product adoption.
San Francisco
- Skills: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
- Level: mid
- Type: full_time
Tofu
Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…
San Mateo
- Skills: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
- Level: mid
- Type: full_time
Notion
Notion is on a mission to make it possible for everyone to tailor their software to solve any problem and take on any challenge. They are passionate about buil…
San Francisco
- Skills: Customer Success, global team management, churn reduction, SaaS, customer adoption, data-driven, performance indicators, customer health metrics, product improvements, employee diversity
- Level: senior
- Type: full_time
CircleCI
CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, processing more than 3 million jobs a day, helping software compan…
San Francisco
- Skills: Enterprise-level customer renewals, C-level stakeholders, Contract negotiations, Renewal strategies, Customer retention, KPI tracking, Sales collaboration, Customer data analysis, CRM tools, Customer success
- Level: senior
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
San Francisco
- Skills: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
- Level: senior
- Type: full_time
Aisera
Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making business…
Palo Alto
- Skills: Project Management, Customer Success, Conversational AI, Cross-functional collaboration, Change management, Risk management, Onboarding projects, Customer initiatives, Problem-solving, Technical environment
- Level: mid
- Type: full_time