Anrok
Anrok connects with billing and payment systems to automate sales tax compliance end-to-end.
Customer Success Manager
San Francisco
- Skills: sales tax compliance, customer onboarding, project management, account management, customer success, process improvement, data insights, C-suite executives, technical roadblocks, self-service enablement
- Experience: 4+ years in implementation, account management, or customer success roles at a top-tier tech start-up
- Type: Full-time
Column
Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…
Customer Success Manager
San Francisco
- Skills: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
- Experience: 5+ years of Consulting, Private Equity, Investment Banking, VC or equivalent role
- Type: Full-time
Aisera
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Customer Success Manager
Palo Alto
- Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
- Experience: 7-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting.
- Type: Full-time
Fieldguide
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit pra…
Customer Onboarding Consultant
San Francisco
- Skills: Customer Success, Onboarding, Audit, Implementation, Project Management, Consulting, Risk Management, Growth, Customer Engagement, Cross-functional Teams
- Experience: Deep industry knowledge and at least 2+ years of experience in audit, assurance, or advisory services; hands-on experience in technology consulting, customer onboarding, implementation, or similar; project management proficiency.
- Type: Full-time
Anatomage
Anatomage is committed to transcending the limitations of existing medical education with innovative products that elevate the teaching and learning process. O…
Customer Success Manager
Santa Clara
- Skills: Customer Success, Customer Service, Team Management, CRM Systems, Customer Relationship Management, Customer Onboarding, KPI Tracking, Analytical Skills, Human Anatomy, Customer Satisfaction
- Experience: 5+ years of experience in customer service or customer support position strongly preferred
- Type: Full-time
Banyan Infrastructure
Banyan Infrastructure is a fast-growing fintech company on a mission to revolutionize how the world invests in renewable energy. Our platform empowers banks an…
Customer Success Manager
San Francisco
- Skills: Customer Success, B2B SaaS, relationship building, project management, organizational skills, training, stakeholder management, fintech, climate tech, renewable energy
- Experience: 5+ years of professional working experience with a minimum of 3 years prior experience in a Customer Success or similar role in a B2B SaaS software company
- Type: Full-time
Manta Cares
Manta Cares is a digital health company founded & run by cancer patients, survivors, caregivers, and oncologists. Our team has over 50+ years of healthcare exp…
Customer Success Manager for Strategic Pharma Accounts
San Francisco
- Skills: Customer Success Management, Strategic Accounts, Pharmaceutical Partnerships, Client Satisfaction, Project Management, Data-Driven Approach, Account Expansion, Stakeholder Relationship, Operational Processes, Healthcare Technology
- Experience: 5+ years of customer success or account management experience, with at least 3 years working with pharmaceutical clients
- Type: Full-time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Enterprise Customer Success Manager
San Francisco
- Skills: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
- Experience: 5+ years in a CSM role in Enterprise B2B SaaS
- Type: Full-time
Gong
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Customer Success Manager (CSM)
San Francisco
- Skills: customer engagement, product adoption, business impact, gross dollar retention, upsell, account growth, cross-functional collaboration, customer experience, data analysis, customer advocacy
- Experience: 7+ years of relevant work experience
Notion
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Customer Success Manager
San Francisco
- Skills: Customer Success, Account Management, Onboarding, Adoption, Cross-functional Collaboration, Renewals, Expansion, Customer Retention, Churn Mitigation, Playbooks
- Experience: 5+ years
- Type: Full-time
Overjet
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’r…
Customer Success Manager
San Mateo
- Skills: Customer Success, SaaS, Enterprise accounts, KPI, Account management, Training, Churn minimization, Upselling, Insurance, Artificial intelligence
- Experience: 5+ years of experience in customer success in SAAS or similar product
- Type: Hybrid workplace, Full-time
Uncountable
Customer Success Manager
San Francisco
- Skills: Customer Success, B2B SaaS, Implementation, Communication, Problem Solving, Training, Data Management, Excel, User Experience, Technical Concepts
- Experience: 1+ years of experience in Implementation or Customer Success for B2B SaaS products
Augment
Augment provides tools and services to enhance customer experience and product adoption.
Customer Success Manager
San Francisco
- Skills: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
- Experience: 3+ years in Customer Success or related role
- Type: Full-time
Tofu
Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…
Customer Onboarding Manager
San Mateo
- Skills: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
- Experience: 3+ years of enterprise CSM/AM/Onboarding experience
- Type: Full-time
Notion
Notion is on a mission to make it possible for everyone to tailor their software to solve any problem and take on any challenge. They are passionate about buil…
Global Head of Customer Success
San Francisco
- Skills: Customer Success, global team management, churn reduction, SaaS, customer adoption, data-driven, performance indicators, customer health metrics, product improvements, employee diversity
- Experience: 10+ years leading go-to-market functions within a fast-growing SaaS environment
- Type: Full-time
CircleCI
CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, processing more than 3 million jobs a day, helping software compan…
Enterprise Renewals Manager
San Francisco
- Skills: Enterprise-level customer renewals, C-level stakeholders, Contract negotiations, Renewal strategies, Customer retention, KPI tracking, Sales collaboration, Customer data analysis, CRM tools, Customer success
- Experience: 6+ years in customer renewals management, customer success, or account management within the tech industry
- Type: Full-time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Technical Account Management Manager
San Francisco
- Skills: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
- Experience: 7+ years in professional services, customer success, solutions architecture, or technical account management programs; 5+ years of people management experience, leading senior technical ICs.
- Type: Full-time
Ironclad
Ironclad is the #1 contract lifecycle management platform for innovative companies. Leading companies use Ironclad to collaborate and negotiate on contracts, a…
Senior Manager of Commercial Sales
San Francisco
- Skills: SaaS sales, customer retention, sales processes, team management, recruiting, coaching, performance metrics, collaboration, customer success, analytical skills
- Experience: 10 years in SaaS sales, minimum of 5 years leading a team
- Type: Full-time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Director, Strategic Customer Success
San Francisco
- Skills: customer success, SaaS, leadership, Fortune 500, business value, collaboration, team development, high-performance, consultative, generative AI
- Experience: 10+ years in SaaS; 5+ years in Success Leadership or similar leadership role
- Type: Full-time
Intercom
Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Commercial Relationship Manager
San Francisco
- Skills: customer experience, relationship management, sales, SaaS, business growth, account retention, forecasts, customer feedback, team development, leadership
- Experience: 2+ years managing a large book of business; 150 accounts (retention, renewals, & account growth), 1+ years selling SaaS products
- Type: Full-time
Foursquare
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Customer Success Manager
San Francisco
- Skills: Customer Success, Campaign Management, Technical Support, Ad Tech, Client Engagement, Onboarding, Campaign Execution, Cross-sell, Upsell, Customer Satisfaction
- Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Banyan Infrastructure
Banyan Infrastructure is on a mission to unlock the trillions of dollars needed to finance the renewable infrastructure revolution. We are a dynamic fintech co…
Head of Customer Success
San Francisco
- Skills: Customer Success, B2B SaaS, leadership, process development, customer lifecycle, KPI, team management, data-driven, renewable energy, fintech
- Experience: 10+ years experience leading B2B SaaS Customer Success organizations and working with C-level executives
Dexterity
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Sr. Manager, Customer Success
Redwood City
- Skills: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
- Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
- Type: Full-time
Intuit
Customer Success Jobs
Mountain View
- Skills: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology
Writer
Writer specializes in generative AI to improve writing across organizations.
Scaled Customer Success Manager
San Francisco
- Skills: customer onboarding, adoption, retention, project managing, CSM role, AI, cross-sell, upsell, playbooks, relationship-building
- Experience: 3+ years in a CSM role in B2B SaaS
- Type: Full-time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Senior Vice President of Customer Success
San Francisco
- Skills: Customer Success, Retention, Satisfaction, Growth, Leadership, Collaboration, Revenue Optimization, Data-Driven Insights, Customer Advocacy, Strategic Vision
- Experience: 15+ years of experience in customer success, account management, ideally in a B2B SaaS environment, with at least 7 years in a senior leadership role.
- Type: Full-time
Nimble
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved…
Manager of Client Partners (Customer Success)
Redwood City
- Skills: Client Partners, Customer Success, team management, enterprise relationships, high-growth environment, performance, adoption, long-term growth, customer-facing, coaching
Royal Ambulance
Founded by Steve Grau, Royal Ambulance is one of California’s premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal’s in…
Customer Success Manager
San Leandro
- Skills: Customer Success, Relationship Management, Account Management, Healthcare, Project Management, Training, Process Improvement, Data Analytics, Collaboration, Empathy
- Experience: 2-3 years of customer success, account management, relationship management experience required; 3-5 years working with or partnering with hospital & health systems; 3-5 years project management experience preferred.
- Type: Full-time
Airtable
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Director of Technical Account Management
San Francisco
- Skills: Technical Account Management, customer success, solution architecture, platform configuration, integration, SaaS, customer enablement, relationship management, data-informed decisions, program development
- Experience: 7+ years in technical support, customer success, or solution architecture roles, including at least 3+ years leading enterprise-facing TAM or Premium Support teams.
Contentsquare
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. We are a global leader …
Senior Solutions Consultant
San Francisco
- Skills: customer experience, data-driven decision-making, strategic storytelling, digital experience analytics, prospective customers, sales cycle, technical possibility, business value, customer challenges, measurable outcomes
Axon
At Axon, we’re on a mission to protect life and build a safer, more connected world through innovative technology. Our Enterprise segment is one of our fastest…
Senior Customer Success Manager, Enterprise
San Francisco
- Skills: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
- Experience: 5+ years in a customer-facing role, with at least 3 years managing enterprise-level customers in a Customer Success or Account Management capacity.
Meter
Meter builds better internet infrastructure. We make it exceptionally easy for any business to have great computer networking, internet, and Wi-Fi. Our ambitio…
Customer Success
San Francisco
- Skills: Customer Success, Technical Support, Account Management, Onboarding, Customer Experience, Network Infrastructure, Salesforce, Zendesk, Customer Feedback, Retention
- Experience: At least two years of experience in customer success, account management, technical support, or a related customer-facing position.
- Type: Full-time
Notion
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Scale Customer Success Leader
San Francisco
- Skills: Customer Success, Team Leadership, Data-Driven, KPI, Cross-Functional, Customer Onboarding, Collaboration, Retention Strategies, Operational Excellence, Issue Resolution
- Experience: 3+ years as a direct CS leader or manager
- Type: Full-time
Figma
Customer Enablement Manager
San Francisco
- Skills: Customer Success, Product Adoption, Customer Relationships, Account Management, SaaS, Training, Engagement Strategies, Stakeholder Management, Cross-functional Collaboration, Customer Experience
- Experience: 4+ years in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
- Type: Full-time
Overjet
Overjet is the global leader in dental AI, providing platforms used by dental providers and insurers to improve oral health. Recognized for innovation and work…
Customer Success Manager - Mid Market
San Mateo
- Skills: Customer Success, B2B SaaS, Account Management, Expansion, Upsell, Client Satisfaction, Dental Industry, Data-driven Strategy, Client Relationships, High-growth Startup
- Experience: 3+ years in customer success in B2B SaaS
- Type: Full-time
Intuit
Intuit is a global technology company that specializes in financial software and tools, empowering consumers, small businesses, and accounting professionals.
Director, Customer Experience Management - Midmarket
Mountain View
- Skills: Customer Experience, Customer Success, Midmarket, Data, Management, Leadership, Strategy, Revenue, Retention, Engagement
- Type: Full-time
Braze
Braze is the leading customer engagement platform that empowers brands to create engaging, personalized customer experiences across multiple channels using dat…
Director of Support Engagement Lead
San Francisco
- Skills: Customer Experience, Support Engagement, Leadership, Strategic Planning, Team Building, Operational Excellence, Customer Satisfaction, SaaS Ecosystem, Business Strategy, Technical Acumen
- Experience: 8+ years in technical support, customer success, or related field; at least 3 years in leadership roles
- Type: Full-time
Intuit
Intuit is a financial software company that provides financial management solutions for small businesses, accountants, and individuals.
Director, Customer Experience Management - Midmarket
Mountain View
- Skills: Customer Experience, Management, Midmarket, Leadership, Strategy, Customer Success, Process Improvement, Team Building, Communication, Problem Solving
- Type: Mid Market
CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space, providing solutions to help truck drivers operate more efficiently, incre…
Head of Customer Success
San Francisco
- Skills: Customer Success, Leadership, Product Alignment, Data Analysis, Process Optimization, Cross-functional Collaboration, Mentoring, High-Growth Teams, Freight Industry, Strategy
- Experience: 5+ years of experience leading and scaling Customer Success teams
Intuit
A global technology company specializing in financial and business management software.
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Client Director
Santa Clara
- Skills: Enterprise Sales, Client Management, Executive Relationships, AI Integration, Revenue Opportunities, IT Service Management, Virtual Teams, Strategic Clients, Sales Targets, Customer Experience
- Type: full_time
WalkMe
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…
Customer Success Engineer
San Francisco
- Skills: Digital Adoption Platform, customer success, technical expertise, customer engagements, solutions, drive customer value, guidance, engagement, automation, digital transformation
Everlaw
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Customer Success Associate II
Oakland
- Skills: Customer Success, eDiscovery, nonprofit, account management, technology, relationship building, problem-solving, communication skills, cross-functional collaboration, client growth
- Type: full_time
Simpplr
Simpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experi…
Sr. Director, Customer Success
Redwood City
- Skills: Customer Success Management, SaaS, Retention, Product Adoption, Account Management, Team Leadership, Stakeholder Management, Customer Experience, Data-Driven, Operational Excellence
- Type: full_time
Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Account Manager
San Francisco
- Skills: Content Management, Enterprise AI, Customer Retention, Relationship Building, Post-Sales Activity, Adoption, Churn Mitigation, C-level Engagement, SaaS, Change Management
- Type: full_time
PagerDuty
PagerDuty is a digital operations management platform that helps organizations prevent and address incidents in real-time to enhance operational efficiency.
Customer Success Manager
San Francisco
- Skills: digital operations, customer success, incident management, SaaS, cloud solutions, operational efficiency, customer engagement, negotiation skills, technical support, software management
- Type: full_time
Freshworks
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful…
Manager, Solution Engineering Organization
San Mateo
- Skills: Customer Experience, SaaS, Solution Engineering, GTM strategy, cross-sell, up-sell, coaching, business outcomes, product requirements, high-performing teams
- Type: full_time
EcoTrove
EcoTrove is an AI Energy Agent that is becoming the default way any business pays for power, focusing on transforming the U.S. power grid.
Customer Success Manager
San Francisco
- Skills: Customer Onboarding, Account Management, Product Feedback, Energy Relationships, Reporting, CRM tools, Data integrations, Utility management, Cleantech, Customer Renewals
- Type: full_time
Check
At Check, we make paying people simple. We’re redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive.
Partner Success Manager
San Francisco
- Skills: partner management, relationship building, SaaS, payroll solutions, post-sales, account lifecycle, KPI, cross-functional, strategy execution, risk management
- Type: full_time
Envoy
Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Enterprise Customer Success Manager
San Francisco
- Skills: customer success, account management, product adoption, enterprise organizations, project management, stakeholder engagement, data-driven, relationship building, upsell, business reviews
- Type: full_time
Foursquare
Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision an…
Customer Success Manager
San Francisco
- Skills: Customer Journey, Onboarding, Campaigns, Customer Health, Technical solutions, Account Management, DSPs, Ad tech, Client service, Troubleshooting
- Type: full_time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Customer Success Manager
San Francisco
- Skills: Customer Success, Renewals, Retention, SaaS, APIs, Marketing Automation, Customer Advocacy, Feature Adoption, Stakeholder Management, Account Health
- Type: full_time
Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Customer Success Implementation Specialist
San Francisco
- Skills: customer success, implementation, project management, cross-functional coordination, customer engagement, activation rates, risk mitigation, reporting tools, quality assurance, training
- Type: full_time
Notion
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Enterprise Customer Success Manager, AMER
San Francisco
- Skills: Customer Success, Account Management, Onboarding, Adoption, Growth, Enterprise accounts, Customer engagement, Retention, Training, Product expert
- Type: full_time
Salesforce
VP, Customer Lifecycle Strategy & Operations
San Francisco
- Skills: customer retention, growth strategy, cross-functional leadership, analytics, program management, stakeholder collaboration, attrition reduction, performance tracking, executive communication, SaaS
- Type: full_time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ With services ranging from cross-channel messaging and journ…
AI Success Manager
San Francisco
- Skills: customer engagement, AI transformation, data analysis, SQL, cross-channel messaging, execution strategy, renewals, upsells, data-driven presentations, employee development
- Type: full_time
Klaviyo
We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Sr. Specialist, Customer Experience Strategy
San Francisco
- Skills: customer experience, digital strategies, customer journeys, analytics, retention, milestone achievement, cross-functional collaboration, gap analysis, customer data, business outcomes
- Type: full_time
Udemy
At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped n…
Senior Director of Customer Success
San Francisco
- Skills: Customer Success, Retention, SaaS, Account Management, Team Leadership, Executive Engagement, Cross-Functional Collaboration, Operational Excellence, Analytics, Growth Strategy
- Type: full_time
Relyance AI
At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer, and each other’s, expectations in every interac…
Sr. Director, Customer Success
San Francisco
- Skills: Customer Success, SaaS, Technical Account Managers, Gross Revenue Retention, Net Revenue Retention, Deployments, Implementations, Global Teams, Data-Driven Decisions, Customer Satisfaction
- Type: full_time
Doppel
Doppel is the first platform built to dismantle digital deception at scale. We scan over 150 million entities daily and deploy continuously adaptive AI SOC age…
Customer Success Manager
San Francisco
- Skills: Customer Success, Cyber Security, SaaS, Stakeholder Management, Onboarding, Customer Advocacy, Proactive Engagement, Value Realization, Renewal, Product Feedback
- Type: full_time
Carta
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and privat…
Customer Success Manager
San Francisco
- Skills: customer success, renewal management, cross-functional collaboration, customer engagement, Net Dollar Retention, customer satisfaction, operational discipline, data-driven decision making, analytical skills, customer loyalty
- Type: full_time
DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Customer Success Manager
Palo Alto
- Skills: Customer Success, SaaS, Conversational AI, CRM, Technical Support, Product Adoption, Data Analysis, APIs, Webhooks, Customer Engagement
- Type: full_time
Salesforce
Salesforce is on a mission to make your working life simpler, more pleasant and more productive. They have a positive, diverse, and encouraging culture.
Slack Customer Success Manager
San Francisco
- Skills: Customer Success, SaaS, Project Management, Consulting, Executive Business Reviews, Customer Engagement, Stakeholder Management, Workshop Facilitation, Business Value, Account Management
- Type: full_time
Mercury
Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members …
Account Development Manager
San Francisco
- Skills: account development, customer journey, product adoption, revenue growth, predictive scoring, pipeline management, Voice of the Customer, FinTech, data-driven prioritization, SaaS
- Type: full_time
Windfall
Customer Success Manager
San Francisco
- Skills: Customer Success, strategic advisor, onboarding, expansion, data, communication, transparency, scalable processes, growth, lifecycle
Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Senior Customer Success Manager
Palo Alto
- Skills: customer success, integration, business automation, SaaS, technical expertise, stakeholder management, revenue targets, customer retention, digital transformation, problem solving
- Type: full_time
Gong.io
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…
Sr. Manager, Enterprise Customer Success
San Francisco
- Skills: customer success, B2B SaaS, high performing teams, customer growth, business transformation, renewal success, business value delivery, cross-functional collaboration, strategic planning, metrics-driven
- Type: full_time
AiDASH
AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in…
Customer Success Manager
Palo Alto
- Skills: customer success, SaaS, climate tech, infrastructure, management, stakeholder engagement, customer satisfaction, energy transition, regulatory standards, team collaboration
Udemy
Udemy is an AI-powered reskilling platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Customer Success Specialist
San Francisco
- Skills: Customer Success, B2B SaaS, Account Management, Sales Acumen, Renewal, Customer Satisfaction, Communication, Growth Mindset, Organizational Skills, Technology Solutions
- Type: full_time
Palo Alto Networks
At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is…
Customer Success Professional
Santa Clara
- Skills: Customer Success, Cybersecurity, SaaS, Project Management, Customer Engagement, Consulting, Data-driven, Onboarding, Upsell, Trust Advisor
- Type: full_time
Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Senior Customer Success Manager
Redwood City
- Skills: customer retention, account management, SaaS, relationship-building, C-level engagement, customer engagement, product knowledge, churn mitigation, change management, product improvement
- Type: full_time
Palo Alto Networks
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. …
Customer Success Manager
Santa Clara
- Skills: Customer Success, Cybersecurity, SaaS, SOC, Incident Response, Project Management, Data-Driven, Customer Satisfaction, Cloud Security, Engagement Process
- Type: full_time
Pure Storage
Pure Storage is fundamentally reshaping the data storage industry with innovative technology and customer-centric solutions.
Sr. Customer Success Manager (CSM)
Santa Clara
- Skills: customer success, relationship management, Kubernetes, data storage, cloud native, technical architecture, project management, cross-functional teams, enterprise environment, customer advocacy
- Type: full_time
Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Head of Customer Success & Pre-Sales
San Francisco
- Skills: Customer Success, Pre-Sales, Technical support, SOP development, High customer satisfaction, B2B software, Analytics, HR tech, Team management, Product adoption
- Type: full_time
Moody's
Moody's is a leading provider of credit ratings, research, and risk analysis, helping organizations make informed financial decisions.
Palo Alto Networks
Palo Alto Networks is committed to being the cybersecurity partner of choice, dedicated to protecting the digital way of life through innovative security solut…
Customer Success Manager (Unit 42)
Santa Clara
- Skills: cybersecurity, customer success, SaaS, stakeholder engagement, up-sell, customer advocacy, on-boarding, business value, consulting, project management
- Type: full_time
SAP
We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the wo…
Vice President of Customer Success HCM (West)
San Ramon
- Skills: Customer Success, HCM solutions, Sales, Revenue growth, Contract renewal, Forecasting, Market unit leadership, Client management, Executive sponsorship, Strategic direction
- Type: full_time
Overjet
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care.
Customer Success Manager
San Mateo
- Skills: customer success, B2B SaaS, account management, artificial intelligence, dentistry, strategic insights, product usage, customer value, automation, SMB accounts
- Type: full_time
SAP
SAP is a global leader in enterprise resource planning (ERP) software, helping businesses of all sizes run better. The company culture is focused on collaborat…
Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Senior Customer Success Manager
San Francisco
- Skills: customer success, account management, strategic partnerships, product adoption, SaaS, communication skills, relationship building, problem-solving, strategic planning, cross-functional collaboration
- Type: full_time
Salesforce, Inc.
Customer Success Manager Senior Manager
San Francisco
- Skills: Customer Success, Stakeholder Management, Business Value, Proactive Recommendations, Process Improvement, Project Management, Telecommuting, Problem Solving, Employee Trust, Equity Compensation
- Type: full_time
Matic
Matic is a consumer robotics product company solving real customer problems through automation and innovative home robots.
Customer Success Specialist
Mountain View
- Skills: customer support, automation, customer experience, problem-solving, technical issues, data analysis, support metrics, fast-paced environment, cross-functional collaboration, scalable systems
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Customer Success Guide
San Francisco
- Skills: Customer Success, cross-functional collaboration, customer engagement, outcome-driven, adoption models, governance, executive engagement, best practices, customer advocacy, retention
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Principal Customer Success Business Partner
San Francisco
- Skills: customer success, strategic partner, business transformation, account strategy, customer engagement, value realization, data-driven planning, platform optimization, health monitoring, trusted advisor
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Customer Success Guide
San Francisco
- Skills: customer success, cross-functional collaboration, business outcomes, adoption models, executive engagement, outcome-driven, customer advocacy, governance, customer excellence, stakeholder management
- Type: full_time
Salesforce
Salesforce is a customer relationship management solution that brings companies and customers together.
Director, Customer Success Management
San Francisco
- Skills: customer success, strategy, renewals, high-tech enterprise, market intelligence, team management, customer health, customer feedback, NPI, NSI
- Type: full_time
Anaplan
Anaplan is a team of innovators focused on optimizing business decision-making through a leading scenario planning and analysis platform, helping customers out…
Principal Customer Success Business Partner (CSBP)
San Francisco
- Skills: customer success, business transformation, revenue growth, strategic partner, data-driven planning, user adoption, cross-selling, customer engagement, problem-solving, stakeholder management
- Type: full_time
Postman
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…
Enterprise CSM
San Francisco
- Skills: API, customer experience, enterprise accounts, success planning, onboarding, consulting, stakeholder engagement, Gainsight, Salesforce, team building
- Type: full_time
Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industr…
Director of Customer Success Implementation
Burlingame
- Skills: customer success, implementation, strategic leadership, operational expertise, scalable processes, team development, high-growth environment, business impact, implementation managers, continuous improvement
- Type: full_time
Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Partner Success Manager
Palo Alto
- Skills: partner success, customer success, SaaS, program management, relationship management, integration practices, delivery assurance, technical solutions, service delivery, performance metrics
Palo Alto Networks
At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision i…
Customer Success Manager
Santa Clara
- Skills: cybersecurity, customer success, cloud security, technical account management, SOC, security operations, project management, customer satisfaction, business value, customer engagement
- Type: full_time
Mapistry
Customer Success Manager
Berkeley
- Skills: environmental software, customer success management, SaaS, project management, EHS compliance, data automation, technical support, environmental consulting, communication skills, stakeholder engagement
- Type: full_time