97 Customer Onboarding And Success jobs in San Francisco.

Hiring now: Customer Success Jobs @ Intuit, Customer Success Mgr Midm @ Commure At, Customer Success Mgr @ Idme, Head Of Technical Custome @ Aerospike, Vp Of Customer Success @ Dusty Robo, Vice President Of Custome @ Everlaw, Customer Success Mgr @ Arcade, Mgr Proj Management @ Aisera, Clinical Customer Success @ Hippocrati, Associate Cs Ops @ Workato.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (47) SaaS (21) customer success (19) Onboarding (17) project management (14) onboarding (13) Project Management (13) Collaboration (7) Data Analysis (7) customer engagement (7)

đź“Ť Locations

San Francisco (77) Mountain View (8) Palo Alto (4) Oakland (3) Redwood City (2) Pleasanton (1) San Bruno (1) San Carlos (1)
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Intuit

Customer Success Jobs Mountain View
Skills & Focus: Customer Success, Strategy, Management, Experience, Programs, Execution, Collaboration, Innovation, Financial Technology, Operational Efficiency
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …
Principal, Customer Success Experience Strategy Mountain View
Skills & Focus: Customer Experience, Service Strategy, Product Management, Analytics, Customer Insights, Service Offerings, Cross Functional Team, Customer Journey, Communication Skills, Leadership
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 8-10 years of Customer Experience and Service Strategy, and/or Product Management experience
Salary: $192500 - 260000
Type: Full-time
Benefits: competitive compensation package, cash bonus, equity rewards

Commure + Athelas

Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
About the Company: Commure and Athelas are transforming healthcare with innovations in AI medical scribe products and solutions that simplify providers' lives.
Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $70K – $110K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave, subject to change based on location.

Intuit

Group Manager Customer Experience, QuickBooks Live Service Mountain View
Skills & Focus: Customer Experience, QuickBooks, Service Management, Remote Work, Data Analysis, Team Leadership, Financial Technology, Intuit Academy, Hybrid Work, Career Development
Salary: $176,000 - $238,500
Type: Full-time
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Id.Me

Customer Success Manager Mountain View
Skills & Focus: Customer Success, Account Management, Strategic Partnership, Business Development, Identity Verification, Stakeholder Engagement, Product Optimization, Client Advocacy, Performance Reporting, Training
About the Company: ID.me is a high-growth enterprise software company that simplifies how people prove and share their identities online. Our digital identity network has over 13…
Experience: 5+ years
Salary: $120,000 - $180,000 USD
Type: Full-time
Benefits: ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D i…

Aerospike

Head of Technical Customer Success Mountain View
Skills & Focus: Technical Customer Success, customer satisfaction, retention, revenue growth, customer journey, high-performance, mission-critical, executive-level engagement, scalable processes, global teams
About the Company: Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions, enabling extreme-scale, real-time applications that are trusted b…
Experience: 10+ years of experience in Customer Success, Professional Services, or a related field, with at least 5 years in a senior leadership role.
Salary: $270,000 - $300,000
Type: Full-time
Benefits: Aerospike is an Equal Opportunity Employer committed to providing an environment free from discrimination.

Intuit

Customer Success Jobs Mountain View
Skills & Focus: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Dusty Robotics

VP of Customer Success Mountain View
Skills & Focus: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
About the Company: Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship produ…
Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
Type: Full-time
Benefits: Unlimited vacation policy, 401k with employer match, reasonable work hours, flexible schedules.

Everlaw

Vice President of Customer Success Oakland
Skills & Focus: Customer Success Strategy, Customer Onboarding, Customer Relationship Management, Customer Advocacy, Customer Health Monitoring, Customer Feedback, Team Leadership, Cross Functional Collaboration, Mentorship, Process Improvement
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: At least 7 years of customer success leadership experience
Salary: $240,000 - $300,000
Type: Full-time
Benefits: Equity program, 401(k) retirement plan with company matching, health, dental, and vision, flexible spending accounts, p…

Arcade

Customer Success Manager Oakland
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Everlaw

Senior Customer Success Manager Oakland
Skills & Focus: customer success, user adoption, product expertise, client relationships, retention, revenue growth, account health, onboarding, coaching, consulting
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: 8+ years in customer success
Salary: $157,000 - $199,000
Type: Full-time
Benefits: Equity program, 401(k) with company matching, Health, dental, vision insurance, Flexible Spending Accounts, Paid parent…

Aisera

Manager, Project Management Palo Alto
Skills & Focus: Project Management, Customer Success, Leadership, Process Improvement, Cross-functional, SaaS, Automated workflows, Problem-solving, Technical Project Managers, Start-up experience
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: At least 8 years professional experience in Project Management in Customer facing roles; At least 3 years in managing other Project Managers
Salary: $150,000 — $180,000 USD
Type: Full-time
Benefits: Equitable and explainable compensation programs, opportunity for unbounded growth, employee recognition, commitment to …

Hippocratic Ai

Clinical Customer Success Executive Palo Alto
Skills & Focus: Clinical, Customer Success, Nursing, AI tools, Healthcare, Workflow improvement, Training, Client relationships, Project management, Cross-functional teams
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: A minimum of 5 years of clinical experience.
Type: Full time

Workato

Associate, CS Operations Palo Alto
Skills & Focus: RevOps, salesforce, project management, customer success, data-driven decisions, account mapping, CSM, AE, strategic projects, process improvement
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: Prior experience in RevOps strategy and operations for a high growth company, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles.
Type: Temporary
Benefits: Flexible, trust-oriented culture, vibrant work environment with multitude of benefits.

Aisera

Technical Project Manager Palo Alto
Skills & Focus: Project Management, Customer Success, Conversational AI, Cross-functional collaboration, Change management, Risk management, Onboarding projects, Customer initiatives, Problem-solving, Technical environment
About the Company: Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making business…
Experience: At least 5 years’ professional experience in Project Management in Customer facing roles.
Salary: $125,000 - $150,000 USD
Type: Full-time
Benefits: Equal opportunity employer, diverse viewpoints, skills and experiences of employees.

Veeva Systems

Certification Program Owner Pleasanton
Skills & Focus: SaaS, certification, assessment, credentialing, program development, exam lifecycle, curriculum development, customer base, innovation, go-to-market
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Dexterity

Sr. Manager, Customer Success Redwood City
Skills & Focus: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
About the Company: At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
Salary: $180,000 - $220,000
Type: Full-time
Benefits: equity, comprehensive benefits

Box

Customer Success Enablement Manager Redwood City
Skills & Focus: Customer Success, Enablement, Training, Onboarding, Curriculums, Knowledge Development, Skill Building, Cross-Functional Collaboration, Data-Driven Approach, Project Management
About the Company: Box is the world’s leading Content Cloud, trusted by more than 115K organizations, including nearly 70% of the Fortune 500, to protect their data, fuel collabo…
Experience: 5+ years of experience
Benefits: Equity and benefits available, further details on healthcare benefits available on the company site.

Mill

Customer Success Manager San Bruno
Skills & Focus: customer relationship, partner implementation, commercial office, success metrics, account management, hardware solutions, B2B, project management, sustainability, climate tech
About the Company: Mill is devoted to addressing the challenge of food waste and creating a better environment. They focus on climate solutions and kitchen innovation to reduce w…
Experience: 5+ years in customer success, account management, partner operations, or related role.
Salary: $120k - $210k

Bynder

Enterprise Customer Success Manager San Carlos
Skills & Focus: Customer Success, Account Management, Business Outcomes, Cloud-based Technology, Stakeholder Management, Data Analysis, Relationship Building, Cross-functional Collaboration, Renewal Cycle, Problem Solving
About the Company: Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints,…
Experience: 7+ years
Type: Full-time
Benefits: Fun, casual work environment, Unlimited vacation policy, 100% Company-paid medical, dental, vision, and life coverage f…

Notion

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Account Management, Onboarding, Customer Adoption, Stakeholder Engagement, Product Ambassador, Strategic Planning, Campaign Management, Software Usability, Growth Mindset
About the Company: Notion is on a mission to make it possible for every person, team, and company to tailor their software to solve problems. With a diverse customer base includi…
Experience: 3+ years experience at a fast growing software company
Salary: $106,000 - $132,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits, including a variable target for additional compensation.

Citizens

Private Wealth Management, Transition Operations Specialist San Francisco
Skills & Focus: Private Wealth Management, Transitions Operations, onboarding, client service, financial industry, team collaboration, account opening, data management, problem solving, communication
About the Company: Citizens Private Bank continues to accelerate its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth mark…
Experience: Minimum 3+ years of Financial Industry experience, preferably in Wealth Management/Brokerage Ops
Salary: $33.65 - $46.15 per hour, potential total compensation up to 100k
Type: Full Time
Benefits: Comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrang…

Ironclad

Senior Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, SaaS, Contract Lifecycle Management, customer adoption, business opportunities, customer goals, cross-functional collaboration, customer health, organizational dynamics, presentation skills
About the Company: Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but m…
Experience: 8+ years in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies.
Salary: OTE Range: $140,000 - $170,000
Type: Full-time
Benefits: Health, dental, and vision insurance, 401k, wellness reimbursement, take what you need vacation policy, generous parent…

Benchling

Customer Success Leader San Francisco
Skills & Focus: Customer Success Management, Team Management, Customer Advocacy, Life Sciences, SaaS, Adoption Strategies, Operational Excellence, Metrics Tracking, Collaboration, Process Optimization
About the Company: Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development o…
Experience: 5+ years in Customer Success, Professional Services, or a related field within SaaS.
Salary: $146,400 - $219,600
Type: Full-time
Benefits: Competitive total rewards package including medical, dental, vision plans, parental leave, 401(k) match, wellness stipe…

Pagerduty

Strategic Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, B2B SaaS, Stakeholder relationships, Business value, DevOps principles, ROI models, Risk mitigation, Customer adoption, Hybrid workplace, Collaboration
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and p…
Experience: 12-15 years of relevant industry expertise in dynamic, customer-facing role within a B2B SaaS organization
Salary: 127,000 - 195,000 USD
Type: Full-time
Benefits: Comprehensive benefits package including flexible work arrangements, generous paid vacation time, company equity, ESPP,…

Alembic

Customer Success Manager San Francisco
Skills & Focus: customer onboarding, implementation projects, technical deployment, data integrations, documentation, cross-functional leadership, process optimization, project management, B2B SaaS, customer training
About the Company: Alembic applies cutting-edge algorithms and composite AI solutions to provide a new approach for marketing data analytics. Unlike tools that only provide corre…
Experience: 7+ years of experience in technical implementation, solutions engineering, or similar customer-facing technical role
Salary: $111K – $126K
Type: Full time
Benefits: Offers Equity • $25K – $40K Commission

Enable

Customer Success Manager, Mid-Market San Francisco
Skills & Focus: Customer Success, Mid-Market, Onboarding, Stakeholder Management, Implementation, Account Retention, Expansion Opportunities, Renewal Strategies, Positive Business Outcomes, High-Volume Customer Management
About the Company: Enable is transforming the supply chain with cutting-edge rebate management software, strengthening partnerships, driving smarter decisions, and unlocking sign…

Walkme

Strategic Leader - Scaled Customer Success San Francisco
Skills & Focus: Digital Adoption Platform, Customer Success, Adoption, Retention, Risk Mitigation, Customer-centric, Playbooks, Engagement Models, Automation, Sustainable Growth
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Banyan Infrastructure

Head of Customer Success San Francisco
Skills & Focus: Customer Success, B2B SaaS, leadership, process development, customer lifecycle, KPI, team management, data-driven, renewable energy, fintech
About the Company: Banyan Infrastructure is on a mission to unlock the trillions of dollars needed to finance the renewable infrastructure revolution. We are a dynamic fintech co…
Experience: 10+ years experience leading B2B SaaS Customer Success organizations and working with C-level executives
Salary: $240,000 - $275,000 base salary plus incentives and equity
Benefits: 100% paid health benefits for employees through a Health Reimbursement Account (HRA), 401K with 6% match, at work meal …

Anchorage Digital

Member of Custody, Growth and Strategy San Francisco
Skills & Focus: crypto, strategic, client pilot programs, onboarding readiness, RFP strategy, campaign execution, collaboration, Product, Sales, Compliance
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Postman

Post Sales Program Manager San Francisco
Skills & Focus: Process Improvement, Operationalization, Data Analytics, Cross-Functional Collaboration, Program Management, Customer Success, Customer Experience, Onboarding Improvements, Customer Lifecycle Management, Training & Enablement
About the Company: Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500.
Experience: 5+ years in Customer Success, Operations, or Program Management roles
Salary: $110,500 - $130,000
Type: Full-time
Benefits: Comprehensive set of benefits including full medical coverage, flexible PTO, wellness reimbursement, monthly lunch stip…

Bobyard

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Onboarding, Implementation, Feedback, Product Demos, Customer Case Studies, Tech-savvy, Communication, Passion, Startups
About the Company: Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes. We are a lean startup b…
Experience: Tech-savvy with great communication skills and a passion for startups.
Salary: $70k - $90k base plus commission and equity options
Type: Full-time
Benefits: Competitive salary, commission, equity options, opportunity to collaborate with a dynamic team.

11x.Com

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, AI, Onboardings, Retention, Account Management, Growth Strategies, Project Management, Communication, Client-facing Role
About the Company: At 11x, we're building autonomous digital workers that handle routine work end-to-end, freeing humans to focus on what they do best—creating, innovating, and b…
Experience: 2+ years in Customer Success, Deployment, Account Management, or a similar client-facing role, preferably in SaaS or AI
Salary: $90K – $180K
Type: Full time
Benefits: Offers Equity • Offers Bonus

Arcade

Customer Success Manager San Francisco
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Axon

Director, Customer Success San Francisco
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…

Doss

Program Management Office (PMO) Rotational Program San Francisco
Skills & Focus: Program Management Office, customer onboarding, solutions engineering, change management, product design, data analysis, Excel, pivot tables, customer empathy, sales support
About the Company: Doss specializes in providing solutions for customer needs and product design, maintaining a strong customer-service focus throughout the sales process.
Experience: Recent graduates, especially those with MBAs
Type: Full-time

Axon

Director of Customer Success San Francisco
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Salesforce

Slack Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, account management, business value, customer engagement, customer satisfaction, cross-functional partnership, adoption techniques, workshops, executive reviews
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every ind…
Experience: Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred.
Salary: $133,400 - $199,700
Type: Full time
Benefits: World-class enablement, on-demand training, mentorship program, volunteer opportunities, health benefits, financial ben…

Unitq

Engagement Manager San Francisco
Skills & Focus: AI, SaaS platform, customer feedback, customer success, onboarding, training programs, customer empathy, strategic customer conversations, product quality, rapidly growing customer base
About the Company: unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve produ…
Type: Full-time

Sigma Computing

Onboarding Engineer San Francisco
Skills & Focus: Onboarding, BI development, Data analytics, Business Intelligence, Customer success, SQL proficiency, Data modeling, Performance optimization, Cloud data warehouse, Customer relationship skills
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 7+ years in data warehousing / data analytics / business intelligence, with at least 3 years in a hands-on BI development role.
Salary: $125,000 - $150,000 annually
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for new parents, Traditional and Roth 401…

Klaviyo

Lead, Gainsight, Customer Success Operations San Francisco
Skills & Focus: Gainsight, Customer Success, digital-first engagement strategies, data-driven decision-making, automation strategies, process improvements, customer journey management, cross-functional initiatives, performance measurement frameworks, CS Operations
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Experience: 3+ years of experience with Gainsight Platform, 5+ years working as a CSM or in CSM Operations
Salary: $96,000 - $144,000 USD
Benefits: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Walkme

Senior Scaled Customer Success Manager (CSM) San Francisco
Skills & Focus: Digital Adoption Platform, customer experience, scaled CSM, proactive interactions, 1:1 interactions, data-driven programs, effective playbooks, digital outreach, customer journey, customer support
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Pawlicy Advisor

Customer Success Manager San Francisco
Skills & Focus: Customer Success, B2B, B2B2C, Veterinary Industry, Client Management, Onboarding Process, Client Advocacy, Stakeholder Engagement, Project Management, Data Analysis
About the Company: Pawlicy Advisor is a fast-growing, venture-backed startup focused on helping pet owners around the country find the right health products for their pets, start…
Experience: Experience in customer success in a B2B or B2B2C environment; knowledge of the veterinary industry is a plus.
Salary: $75,000 - $88,000
Type: Remote to hybrid
Benefits: Competitive salary, startup equity grants, bonus eligible up to 15%, flexible vacation, top-tier health, dental, vision…

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Anchorage Digital

Member of Client Experience, CXM (Crypto Native) San Francisco
Skills & Focus: client experience, onboarding, account management, crypto, protocols, VCs, customer service, risk management, cross-team collaboration, operational needs
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Watershed

Enterprise Customer Success Manager San Francisco
Skills & Focus: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
About the Company: Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Experience: Relevant CSM experience, in a SaaS organization.
Salary: $130,500 - $172,000 USD
Benefits: Total rewards benefits package including equity, health/dental/vision insurance, 401(k), unlimited paid time off, paid …

Lilt

Enterprise Solution Manager San Francisco
Skills & Focus: technical implementation, customer onboarding, solution design, project management, customer success, technical aptitude, customer adoption, localization, enterprise software, communication skills
About the Company: LILT is the leading AI solution for enterprise translation, providing innovative solutions that enable global organizations to adopt a true AI translation stra…
Experience: 5+ years of experience in technical solution design and implementation for enterprise software
Salary: At market salary
Type: Full-time
Benefits: Compensation includes market salary, meaningful equity, 401(k) matching, flexible time off, medical benefits (including…

Relyance Ai

Senior Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, Cybersecurity, Data Security, Privacy, Customer Feedback, Project Management, Enterprise Accounts, Technical Capabilities, Customer Lifecycle Management
About the Company: At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer, and each other’s, expectations in every interac…
Experience: 8+ years of experience managing and driving adoption with enterprise accounts, preferably with SaaS companies/products.
Salary: $140,000 to $170,000
Type: Hybrid
Benefits: Equal-opportunity employer, commitment to inclusive environment and fair compensation practices.

Eliseai

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Writer

Enterprise Customer Success Manager San Francisco
Skills & Focus: customer success, B2B SaaS, project management, customer relationships, adoption, retention, net dollar retention, cross-sell, stakeholder management, change management
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 5+ years in a CSM role in Enterprise B2B SaaS
Type: Full-time
Benefits: Generous PTO, plus company holidays; Medical, dental, and vision coverage for you and your family; Paid parental leave …

Calm

Sales Enablement Specialist San Francisco
Skills & Focus: sales enablement, training, sales productivity, communication, collaboration, curriculum design, project management, mental health, analytics, onboarding
About the Company: Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growin…
Experience: 5+ years of experience in communications, learning and development, training, sales training, curriculum design or project management
Salary: $95,000-$145,000
Type: Remote
Benefits: equity + comprehensive benefits + 401k + flexible time off

Clevertap

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, Customer Engagement, Product Adoption, Consultative Relationships, Upselling, Retention, Marketing Campaigns, Technical Project Management, Data Insights
About the Company: CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 …
Experience: Overall 4-6 years experience, with 2-3 years as a Customer Success Manager or Account Manager
Salary: Base $93,500 - $102,000/year, with OTE between $100,000 and $120,000/year
Type: Full-time
Benefits: Be a part of a global growth stage startup, work in a fast-paced, dynamic environment.

Central

Customer Success Operations San Francisco
Skills & Focus: customer support, project management, organizational abilities, data analysis, government communication, systems and processes, high agency, attention to detail, effective communication, bias for action
About the Company: Central is an automated back-office (ABO) designed for founders that handles all the bullshit required to run a compliant business like payroll, benefits, acco…
Experience: 1-2 years experience at a technology company in a support, biz ops or strategy role, consulting firm, or finance firm
Salary: $75K – $90K
Type: Full time
Benefits: Competitive salary and equity, Comprehensive benefits: Medical, dental, vision, 401(k), Unlimited PTO and sick leave, 2…

Column

Customer Success Manager San Francisco
Skills & Focus: Customer Management, Financial Technology, Banking Solutions, Strategic Relationships, Analytical Skills, Project Management, Process Improvement, Customer Onboarding, Collaboration, Growth Strategy
About the Company: Column is a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundre…
Experience: 5+ years of Consulting, Private Equity, Investment Banking, VC or equivalent role
Salary: $140,000 - $250,000 + equity
Type: Full-time
Benefits: Comprehensive health, dental, and vision plans, family planning and fertility benefits, FSA and HSA account options, 40…

Variance

Customer Success San Francisco
Skills & Focus: customer success, account management, consulting, executive-level stakeholders, Mutual Action Plans, data-driven insights, customer adoption, retention, expansion, Trust & Safety
About the Company: At Variance we are using disruptive technologies to solve some of our digital age's oldest and most complex problems, using safe and effective AI.
Experience: 5+ years of experience in customer success, account management, or consulting
Type: Full time
Benefits: Health care: platinum-level medical, dental, and vision insurance; Unlimited PTO, sick leave, and parental leave; Up to…

Relyance Ai

Senior Customer Success Manager San Francisco
Skills & Focus: customer success, enterprise accounts, SaaS, Cybersecurity, Data Security, Privacy, negotiation, project management, customer feedback, technical capabilities
About the Company: At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer, and each other’s, expectations in every interac…
Experience: 8+ years managing enterprise accounts, preferably in SaaS
Salary: $140,000 to $170,000
Type: Hybrid
Benefits: Equal-opportunity employer, diversity commitment, competitive compensation practices

Servicenow

Manager of Success Center San Francisco
Skills & Focus: Customer Success, Digital, Commercial, Mid-Market, Coaching, Product Adoption, Renewals, Expansion, Artificial Intelligence, Business Planning

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Campaign Management, Technical Support, Ad Tech, Client Engagement, Onboarding, Campaign Execution, Cross-sell, Upsell, Customer Satisfaction
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Benefits: Flexible PTO, comprehensive health insurance, 401(k) with company match, necessary hardware for work, family planning a…

Notion

Strategy & Operations Partner San Francisco
Skills & Focus: Customer Success, Customer Experience, analytical skills, resource modeling, forecasting, data-driven decisions, operational procedures, cross-functional partnerships, ownership mentality, Notion power user
About the Company: Notion is on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challen…
Experience: 4-7 years working in Customer Strategy, Revenue Strategy, Business Operations, or similar strategic function in SaaS
Salary: $175,000 - $210,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits

Abridge

Partner Success Director, Commercial/Enterprise Accounts San Francisco
Skills & Focus: Partner Success, Customer Success, Healthcare, AI, Clinical Documentation, Stakeholders, Product Training, Customer Expansion, Technical Aptitude, Project Management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 5+ years
Salary: $140K – $170K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Writer

Scaled Customer Success Manager San Francisco
Skills & Focus: customer onboarding, adoption, retention, project managing, CSM role, AI, cross-sell, upsell, playbooks, relationship-building
About the Company: Writer specializes in generative AI to improve writing across organizations.
Experience: 3+ years in a CSM role in B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, and various stipends.

Benchling

Customer Success Manager San Francisco
Skills & Focus: Customer Success, SaaS, Life Sciences, Data Analysis, Project Management, Stakeholder Management, Biotechnology, User Adoption, Renewal Rates, Customer Engagement
About the Company: Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development o…
Experience: 4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment
Salary: $110,000 - 160,000
Type: Full-time
Benefits: Competitive salary and equity, medical, dental, and vision plans, fertility healthcare benefits, parental leave, 401(k)…

Eliseai

Strategic Customer Success Manager San Francisco
Skills & Focus: customer success, SaaS, B2B, product expert, customer satisfaction, user workflows, integration, client onboarding, technical environment, data analysis
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 4-5 years of technical B2B client-facing experience with a SaaS product
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefit…

Levelpath

Solution Consultant San Francisco
Skills & Focus: customer relationship, implementation, procurement process, B2B SaaS, problem-solving, organizational skills, communication, collaboration, stakeholder management, customer success
About the Company: Levelpath is a mobile-first platform that’s powered by AI. We believe in software that’s thoughtfully engineered to solve problems and drive progress. Our miss…
Experience: 4-6 years in a customer-facing/customer-management role
Salary: $120,000 - $170,000
Type: Full-time
Benefits: 100% Medical, dental, and vision insurance, Flexible PTO, Parental Leave, Sick Leave, Competitive compensation and equi…

Encord

Customer Success Manager San Francisco
Skills & Focus: Customer Success, AI applications, Enterprise customers, Technical acumen, Collaboration, Retention targets, Consultative selling, Relationships, Discovery questioning, Product knowledge
About the Company: At Encord, we're building the AI infrastructure of the future. We are a talented and ambitious team of 60, working at the cutting edge of computer vision and d…
Experience: Extensive customer facing experience, especially with Enterprise customers
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: Annual learning and development budget, Flexible PTO, 18 Paid Vacation Days in the US + federal holidays, Health, denta…

Checkr

Customer Success Manager San Francisco
Skills & Focus: Customer Success, account management, software applications, salesforce, communication skills, data analysis, client-facing, SaaS, implementation, project management
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 1-3 years
Salary: $106,000 to $125,000
Type: Full-time
Benefits: 100% medical, dental, and vision coverage; Up to $25K reimbursement for fertility, adoption, and parental planning serv…

Candid Health

Customer Strategy & Operations Lead San Francisco
Skills & Focus: Customer Strategy, Operations, Leadership, Cross-functional, Revenue retention, Team development, Customer relationships, Healthcare technology, B2B SaaS, Talent mentoring
Experience: 7-10+ years total experience, including at least 2-3 years in a leadership role
Salary: $165,000 - $200,000 USD
Type: Full-time
Benefits: Total compensation may include equity, sales incentives, and employee benefits.

Intercom

Customer Success Manager San Francisco
Skills & Focus: customer success, customer engagement, SaaS, strategic consulting, AI products, C-suite, adoption strategies, value realization, risk identification, relationship management
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 5+ years of relevant work experience
Salary: $146,150 - $169,850
Type: Full-time
Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation revi…

Klaviyo

Senior Director, Customer Success, Support & Professional Services Operations San Francisco
Skills & Focus: customer success, operations, strategy, transformation, KPI, stakeholder management, efficiency, customer retention, data-driven decisions, leadership
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Experience: 15+ years in customer success, strategy, operations, or consulting role; at least 5 years in a leadership position
Salary: $236,000 - $354,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Box

Customer Success Enablement Manager San Francisco
Skills & Focus: Customer Success, Enablement, Training, Onboarding, Curriculums, Knowledge Development, Skill Building, Cross-Functional Collaboration, Data-Driven Approach, Project Management
About the Company: Box is the world’s leading Content Cloud, trusted by more than 115K organizations, including nearly 70% of the Fortune 500, to protect their data, fuel collabo…
Experience: 5+ years of experience
Benefits: Equity and benefits available, further details on healthcare benefits available on the company site.

Comulate

Enterprise Customer Success Manager San Francisco
Skills & Focus: Customer Success, B2B, Implementation, Onboarding, Training, Relationship Management, Product Expert, Advocacy, Collaboration, Value Communication
About the Company: Comulate is transforming the insurance back office with AI. Our platform reinvents expensive and time-consuming accounting processes and reveals strong product…
Experience: 4+ years of experience
Salary: $150K – $175K
Type: Full time
Benefits: Competitive base salary and generous equity, generous medical, dental, and vision benefits, 401K plan enrollment, flexi…
Customer Success Manager San Francisco
Skills & Focus: Customer Success, Customer Operations, Onboarding, Implementation, B2B, Relationship Building, Advocacy, Product Expertise, Trust Building, Process Optimization
About the Company: We’re transforming the insurance back office with AI, reinventing expensive and time-consuming accounting processes.
Experience: 2+ years of experience in a B2B support, success, and implementations roles
Salary: $140K – $160K
Type: Full time
Benefits: Competitive base salary and generous equity, medical, dental, and vision benefits, 401K plan enrollment, flexible time-…

Ripple

Customer Success Senior Manager San Francisco
Skills & Focus: Customer Success, Payments, Revenue growth, Upselling, Cross-selling, Stakeholder management, B2B relationships, Technical solutions, Financial analysis, Cross-functional collaboration
About the Company: We’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financi…
Experience: 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
Salary: $200,000 - $230,000 USD
Type: Full-time
Benefits: Competitive salary, bonuses, equity, physical and mental healthcare, retirement, family forming support, wellness reimb…

Forage

Merchant Operations Manager San Francisco
Skills & Focus: government benefits, EBT, SNAP, merchant onboarding, strategic account management, process optimization, stakeholder management, project management, data-driven, customer success
About the Company: Forage, a mission-driven payments company, assists merchants in accepting government benefits via a unified API. Over 42 million Americans utilize government a…
Experience: 5+ years in operations, strategy, or program management
Salary: $65k-95k USD base + equity + benefits
Type: Full-time
Benefits: 100% of Medical, Dental and Vision premium coverage for yourself and dependents; remote-first work environment; opportu…

Cloudflare

Customer Success Manager San Francisco
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Flexport

Head of Order Management and Booking Management San Francisco
Skills & Focus: Product Strategy, Operational Process Design, Client Onboarding, Pricing Strategy, Performance Management, Geographical Expansion, Growth Initiatives, Supply Chain SaaS, Project Management, Analytical Skills
About the Company: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’…
Experience: At least 6 years of working experience, with at least 4 years in consulting, business operations or project management, preferably in the logistics or software development industry or in a fast growing tech startup.
Salary: $153,000 — $192,000 USD
Type: Full-time

Comulate

Product Support Specialist San Francisco
Skills & Focus: customer support, B2B SaaS, troubleshooting, customer success, product feedback, onboarding, training, documentation, implementation, communication
About the Company: Comulate is transforming the insurance back office with AI, aiming to reinvent expensive and time-consuming accounting processes in the insurance industry.
Experience: 2+ years of support experience at a B2B SaaS company
Salary: $80K – $120K
Type: Full-time
Benefits: Competitive base salary and generous equity, generous medical/dental/vision benefits, 401K plan enrollment, flexible ti…

Dealops

Founding Customer Success Lead San Francisco
Skills & Focus: Customer Success, Sales, GTM strategy, Onboarding, Implementation, A/B testing, Analytics, B2B Sales Tech, Stakeholder management, Product roadmap
About the Company: Founded by former Stripe leaders with deep expertise in pricing and GTM strategy, and backed by top investors including Pear VC, General Catalyst, and industry…
Experience: 3+ years in a Customer Success / Solutions Engineering / Sales or BizOps role, ideally at an early-stage startup
Type: Full-time

Augment

Customer Success Manager San Francisco
Skills & Focus: customer adoption, customer happiness, customer advocates, metrics, customer loyalty, return on investment, customer references, onboarding, account customization, contract renewal
About the Company: Augment provides tools and services to enhance customer experience and product adoption.
Experience: 3+ years in Customer Success or related role
Salary: $80,000 - $100,000
Type: Full-time
Benefits: Health, dental, and vision insurance; 401(k) plan; flexible work hours

Complete

Customer Success Lead San Francisco
Skills & Focus: Customer Success, Account Management, relationship building, customer engagement, onboarding, employee retention, compensation practices, metrics-driven, problem-solving, scalable processes
About the Company: Complete helps candidates, employees and teams navigate the opaqueness of compensation. We've done this by reimagining the offer letter experience, internal re…
Experience: 3+ years in the tech industry, preferably at a startup
Type: Full time

Notion

Global Head of Customer Success San Francisco
Skills & Focus: Customer Success, global team management, churn reduction, SaaS, customer adoption, data-driven, performance indicators, customer health metrics, product improvements, employee diversity
About the Company: Notion is on a mission to make it possible for everyone to tailor their software to solve any problem and take on any challenge. They are passionate about buil…
Experience: 10+ years leading go-to-market functions within a fast-growing SaaS environment
Salary: $300,000 - $355,000 per year
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits. Specific benefits not detailed, but includes reasonable acc…

Orb

Customer Success Manager San Francisco
Skills & Focus: billing infrastructure, customer success, SaaS, B2B, data-driven, onboarding, customer relationship management, health checks, SQL, usage-based billing
About the Company: Orb is on a mission to revolutionize billing infrastructure for the modern era of AI and software. They empower businesses to align their monetization with pro…
Experience: 5+ years of customer-facing experience in high growth SaaS and/or B2B startups
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance (100% coverage for you and dependents), Unlimited PTO (with 15 days min…

Aden

Customer Success Lead San Francisco
Skills & Focus: customer implementation, project management, customer success, cross-functional collaboration, negotiation, conflict resolution, software implementations, process-driven, problem-solving, communication skills
About the Company: Aden is an AI-native, multi-agent ERP platform built for operations leaders to unify their business systems, streamline processes, and efficiently manage objec…
Experience: 5+ years in customer-facing roles, 3+ in similar CSM or implementation roles leading customer projects
Salary: $80K - $120K / 0.25% - 1.00%
Type: Full-time
Benefits: Competitive compensation, including company-performance-based bonuses, Shared company vehicle, Daily lunches covered, M…

Aurora

Director of Customer Success San Francisco
Skills & Focus: Customer Success, Leadership, Customer Engagement, Revenue Growth, Operational Excellence, CRM applications, Salesforce, Customer retention, Data-driven insights, Key stakeholders
About the Company: Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly to make transportation safer, increasingly accessible, and …
Experience: 8+ years of experience in similar roles, preferably in Freight or SaaS; 5+ years of Management experience
Salary: $204K-$327K per year
Type: Full-time
Benefits: Annual bonus, equity compensation, and benefits.

Benchling

Customer Success Leader San Francisco
Skills & Focus: Customer Success, SaaS, Life Sciences, Team Management, Strategic Leadership, Customer Advocacy, Process Development, Key Metrics, Adoption Strategies, High Growth
About the Company: Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development o…
Experience: 5+ years in Customer Success, Professional Services, or a related field within SaaS.
Salary: $146,400 - $219,600
Type: Full-time
Benefits: Competitive total rewards package, medical/dental/vision insurance, fertility healthcare, parental leave, 401(k) match,…

Vooma

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Implementation, Customer Relationships, Onboarding, Client Management, Data Analysis, Product Feedback, Growth Mindset, Service Orientation, Technical Aptitude
About the Company: Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of …
Experience: Any (new grads ok)
Salary: $80 - $150
Type: Full-time
Benefits: Competitive compensation, Equity upside, Medical / dental / vision / 401k

Mintlify

Technical Onboarding Specialist San Francisco
Skills & Focus: onboarding, customer implementation, enterprise customers, technical solutions, HTML, CSS, JavaScript, project management, communication skills, process optimization
About the Company: Mintlify empowers builders worldwide, focusing on accelerating customer implementation and maximizing adoption of its documentation platform. The company is ba…
Experience: Experience in customer-facing technical roles with a track record of managing enterprise implementations
Salary: $135K – $170K
Type: Full time
Benefits: Competitive compensation and equity | Flexible work culture | 20 days paid time off every year | Health, dental, vision…

Anrok

Customer Success Manager San Francisco
Skills & Focus: sales tax compliance, customer onboarding, project management, account management, customer success, process improvement, data insights, C-suite executives, technical roadblocks, self-service enablement
About the Company: Anrok connects with billing and payment systems to automate sales tax compliance end-to-end.
Experience: 4+ years in implementation, account management, or customer success roles at a top-tier tech start-up
Type: Full-time
Benefits: Equity upside, daily lunch and snacks, 100% covered medical, dental, and vision insurance, One Medical membership, flex…

Fieldguide

Customer Onboarding Consultant San Francisco
Skills & Focus: Customer Success, Onboarding, Audit, Implementation, Project Management, Consulting, Risk Management, Growth, Customer Engagement, Cross-functional Teams
About the Company: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit pra…
Experience: Deep industry knowledge and at least 2+ years of experience in audit, assurance, or advisory services; hands-on experience in technology consulting, customer onboarding, implementation, or similar; project management proficiency.
Salary: Competitive compensation packages with meaningful ownership
Type: Full-time
Benefits: Unlimited PTO, 401k, Wellness benefits, Technology & Work from Home reimbursement, Flexible work schedules

Foursquare

Customer Success Manager San Francisco
Skills & Focus: Customer Success, Client Services, Onboarding, Campaign Planning, Technical Support, Ad Tech, Advertising, Campaign Management, Client Training, Data Analysis
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Hybrid
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Onetrust

Customer Success Manager San Francisco
Skills & Focus: Customer Success Manager, stakeholders, communication, relationship management, retention, growth, adoption metrics, business objectives, SaaS, technical consulting
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 2-3+ years in a client-facing role within a CSM, professional services, or technical consulting role
Salary: $69,375 — $104,062.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Crusoe

Director of Customer Success San Francisco
Skills & Focus: Customer Success, Adoption, Renewal, Enterprise Clients, Success Planning, Metrics, NPS Growth, Customer Feedback, Product Development, Executive Stakeholders
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 8-10 years of experience leading Customer Success teams.
Salary: Salary range is between $200,000-$235,000.
Type: Full time
Benefits: Industry competitive pay, Restricted Stock Units, Health insurance package options, Employer contributions to HSA accou…

Flexport

Convoy Platform Account Executive San Francisco
Skills & Focus: Account Executive, Convoy Platform, client acquisitions, sales, freight, brokerages, technology, logistics, growth mindset, customer onboarding
About the Company: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’…
Experience: At least 5 years’ of experience in transportation and logistics.
Salary: $90,000 - $115,000 USD

Anchorage Digital

Client Experience Team Lead San Francisco
Skills & Focus: client experience, onboarding, account management, white glove service, risk management, wealth management, asset management, client support, interdepartmental collaboration, service model development
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…

Onetrust

Principal Customer Success Manager San Francisco
Skills & Focus: Principal Customer Success Manager, customer engagement, strategic advisor, executive relationships, revenue retention, customer solutions, business reviews, B2B Enterprise SaaS, stakeholder management, value-based outcomes
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 6+ years in a client-facing role within a CSM role for strategic customers
Salary: $112,500 - $168,750 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Launchdarkly

Product-Led Sales Specialist San Francisco
Skills & Focus: Product-Led Growth, Onboarding, Technical Support, Customer Engagement, Software Development Practices, Developer-Friendly, Problem-Solving, Trial Users, Sales Pipeline, Cross-Functional Collaboration
About the Company: LaunchDarkly helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. The platform …
Experience: 2+ years of experience in a customer-facing, growth, onboarding, or technical support role
Salary: $72,000 - $97,000
Type: Full-time
Benefits: Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.