6 Technical And Product Support jobs in San Antonio.

Hiring now: Sr Dir Of Technical Suppo @ 8X8, Sr Critical Technical Sup @ Splunk, Sr Leader Customer Care @ Angi, Sr Technical Support Engr @ Palo Alto , Technical Support Spec @ Sinch, Sales Support Coordinator @ Hubbell In.Explore more at jobswithgpt.com.

🔥 Skills

Customer Experience (2) technical support (2) customer inquiries (2) Technical Support (1) SaaS environment (1) Leadership (1) Enterprise software solutions (1) Global support team (1) Strategic direction (1) Service delivery (1)

đź“Ť Locations

San Antonio (6)
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8x8, Inc.

Senior Director of Technical Support San Antonio
Skills & Focus: Customer Experience, Technical Support, SaaS environment, Leadership, Enterprise software solutions, Global support team, Strategic direction, Service delivery, Stakeholder relationships, Value-add service
About the Company: 8x8, Inc. believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integra…
Experience: Experience with enterprise software solutions; ideally CRM, Analytics, integration points, in a SaaS environment.
Salary: $176,625.00 - $344,375.00
Type: Full-time
Benefits: Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain…

Splunk

Senior Critical Technical Support Manager (Cloud) San Antonio
Skills & Focus: Critical Technical Support, P1 Operations, Customer Satisfaction, Escalation Management, Leadership Skills, Incident Resolution, Support Engineers, Cloud/SaaS, Communication, Data Analysis
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Experience: 4-12 years depending on education.
Salary: $129,600.00 - $220,000.00
Type: Hybrid Remote
Benefits: Medical, dental, vision, 401(k) plan and match, paid time off and more.

Angi

Senior Leader, Customer Care San Antonio
Skills & Focus: Customer Experience, Operational Excellence, Data-Driven, Customer Journey, Cross-Functional Teams, Problem-Solving Skills, First Contact Resolution, Marketplace Experience, Analytical Skills, Feedback Loop
About the Company: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more job…
Experience: 6+ years of experience in Customer Experience, with at least 4 years in a senior leadership role
Salary: $160,000 - $215,000 commensurate with experience and performance
Type: Full-time
Benefits: Full medical, dental, vision package; flexible vacation policy; pet discount plans; retirement plan with company match …

Palo Alto Networks

Sr. Technical Support Engineer San Antonio
About the Company: Leading the way in cybersecurity innovation.
Type: Full-time

Sinch

Technical Support Specialist San Antonio
Skills & Focus: technical support, customer service, troubleshooting, Zendesk, API, incident management, Level 3 support, remote work, knowledge base, customer inquiries
About the Company: Sinch provides comprehensive messaging solutions and support for customers throughout the entire customer lifecycle.
Salary: $60,000.00 - $70,000.00
Type: Full-time
Benefits: Comprehensive medical, dental, and vision plans; free virtual counseling resources; 401(k) options with employer match;…

Hubbell Incorporated

Sales Support Coordinator San Antonio
Skills & Focus: customer inquiries, orders, quotations, technical support, product complaints, sales support, inventory management, SAP, communication skills, analytical skills
About the Company: Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. The company is strategically aligned around ena…
Experience: 3+ years of relevant experience or a four-year degree in Business Administration or related field