61 Technical Support And Engineering jobs in Remote - United States.

Hiring now: Sr Software Engr @ Granicus, Customer Engr Iii Infrast @ Google, Smart Contract Engr Svm @ Wynd Labs, Solutions Support Engr @ Wiz, Cloud Support Engr @ Canonical, Technical Support Spec @ Vanta, Customer Support Spec @ Wrike, Prod Support Spec Ii @ Jumio, Dev Relations Spec @ Orderly Ne, Customer Support Spec @ Telgorithm.Explore more at jobswithgpt.com.

🔥 Skills

technical support (16) troubleshooting (14) customer support (11) Python (9) Kubernetes (8) problem-solving (8) Java (7) SaaS (7) customer experience (6) Troubleshooting (6)

đź“Ť Locations

United States (61)
🔍 Go to full job search

Granicus

Senior Software Engineer United States
Skills & Focus: developer, technical tasks, Granicus product suite, features grooming, application knowledge, technical infrastructure, deployment support, mentorship, software engineering, Govtech
About the Company: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments an…

Google

Customer Engineer III, Infrastructure Modernization, ISV, Google Cloud United States
Skills & Focus: cloud computing, infrastructure modernization, customer engineer, cloud solutions, technical support, virtualization, containerization, security concepts, enterprise architecture, business transformation
About the Company: Google is a global technology company dedicated to enabling growth and solving critical business problems through its cloud platform.
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $147,000-$218,000 + bonus + equity + benefits
Type: Full-time
Benefits: Comprehensive benefits package including bonus, equity, health plans.

Wynd Labs

Smart Contract Engineer - SVM United States
Skills & Focus: smart contracts, blockchain technology, Support Vector Machine, software development, continuous integration, continuous deployment, code audits, security best practices, troubleshooting, decentralized applications
About the Company: Wynd Labs is an early-stage startup that is on a mission to make public web data accessible for AI through contributions to Grass, a network sharing applicatio…
Experience: 5+ years experience in software development
Salary: $150k - $230k
Benefits: Competitive salary and equity package

Wiz

Solutions Support Engineer United States
Skills & Focus: technical support, troubleshooting, customer experience, escalation, incident management, automation, cloud technologies, Java, Python, Scripting
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role

Canonical

Cloud Support Engineer United States
Skills & Focus: Linux systems, Cloud computing, Customer support, KVM, OpenStack, Docker, Kubernetes, Troubleshooting, OS configuration, Remote sessions
About the Company: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open so…
Experience: Extensive working experience in supporting Linux systems, customer support experience
Type: Full-time
Benefits: Personal learning and development budget, annual compensation review, distributed work environment, recognition rewards…

Vanta

Technical Support Specialist United States
Skills & Focus: Technical Support, SaaS, Cloud Providers, Troubleshooting, APIs, Networking, Support CRM, Documentation, Customer Experience, Product Feedback
About the Company: Vanta empowers companies to practice better security and prove it with ease, focusing on continuous security monitoring and consumer data protection. Founded i…
Experience: 4+ years of technical customer support experience in a SaaS/Tech space
Salary: Industry-competitive compensation
Type: Full-time
Benefits: 100% covered medical, dental, and vision benefits, 16 weeks fully-paid parental leave, health & wellness stipends, 401(…

Wrike

Customer Support Specialist United States
Skills & Focus: customer support, SaaS, technical issues, product knowledge, cross-team collaboration, problem-solving, communication skills, customer-oriented mentality, SAML SSO, API knowledge
About the Company: Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Experience: 2+ years of experience with hands-on technical or functional product support in SaaS companies.
Type: Full-time
Benefits: 28 calendar days of paid vacation, Sick leave compensation, Life insurance plan, Health insurance plan, Fitness plan (8…

Jumio

Product Support Specialist II United States
Skills & Focus: technical support, troubleshoot, customer issues, problem-solving, communication skills, Web technologies, analytical mindset, multicultural, fast-paced environment, customer relationships
About the Company: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. …
Experience: Minimum 2-4 years experience in a technical support role preferred.
Type: Full-time

Orderly Network

Developer Relations Specialist United States
Skills & Focus: Developer Advocacy, Community Building, Content Creation, Technical Support, Feedback Gathering, APIs, SDKs, Software Development, Communication Skills, Open Source
About the Company: Orderly is the ultimate destination for decentralized trading platforms, aiming to make trading easy, fast, and secure for everyone. We focus on concentrating …
Experience: Proven experience in developer relations, developer advocacy, or a related technical role.
Type: Full-time
Technical Support Engineer United States
Skills & Focus: technical support, client service, JIRA, Zendesk, API implementation, C++, Java, Python, RESTful, Websocket
About the Company: Orderly is the ultimate destination for decentralized trading platforms, aiming to make trading easy, fast, and secure for everyone.
Experience: Experience in developing trading systems or financial-related products is a plus.
Type: Full-time

Telgorithm

Customer Support Specialist United States
Skills & Focus: A2P 10DLC, SMS, Technical Support, Customer Experience, REST API, Problem Solving, Troubleshooting, Process Improvement, SaaS start-ups, Customer Relationship Management
About the Company: Telgorithm is a cutting edge messaging API provider specializing in 10DLC text messaging. We enable software providers to send high-volume business text messag…
Experience: At least 2+ years in a customer-facing product support role, with a focus on troubleshooting technical issues.
Salary: $52,000 - $70,000
Type: Full-time
Benefits: Work Where You Work Best - Fully remote or hybrid, Flexible time off, paid vacation, and sick leave, Company-sponsored …

Rentokil Initial

Global Technical Specialist - Linux United States
Skills & Focus: Linux solutions, Ansible Automation, Red Hat Enterprise Linux, Automation development, Performance metrics, Project planning, Scripting, Troubleshooting, Cloud, LVM
About the Company: Rentokil Initial is a global leader in providing essential services that protect people and enhance our environment. Our brands have been trusted for over 90 y…
Experience: 10+ years designing, configuring, and supporting global Red Hat Enterprise Linux (RHEL) environments
Type: Full-time
Benefits: Competitive salary and bonus scheme, Hybrid working, 23 days holiday, plus 8 bank holidays, Employee Assistance Program…

Exinity

Senior IT Application Support Engineer United States
Skills & Focus: support, trading systems, incident management, automation, SQL, monitoring, technical documentation, problem resolution, financial sector, DevOps
About the Company: Exinity’s mission is to empower young people to gain financial independence through innovative trading and investing products.
Experience: 5 years in an application support role L2
Type: Full-time
Benefits: Competitive salary, discretionary performance related bonus, paid sick leave, interest free loans, hybrid working polic…

Demandbase

API Evangelist & Developer Relations Lead United States
Skills & Focus: API, developer relations, technical content, community building, workshops, API adoption, feedback synthesis, program metrics, technical support, program documentation
About the Company: Demandbase helps B2B companies hit their revenue goals using fewer resources by using AI to identify and engage the accounts and buying groups most likely to p…
Experience: 3+ years in developer relations, API evangelism, technical support, consulting, or similar roles
Salary: $93,000-$139,000
Type: Full-time
Benefits: Comprehensive benefits package, including 100% paid Medical and Vision premiums, mental wellness resources, flexible PT…

Royal Caribbean Cruises Ltd

Sr. Analyst, Product Health: Food and Beverage United States
Skills & Focus: Application Support, technical support, troubleshooting, collaboration, application performance, training, SQL databases, network infrastructure, server management, Linux operating systems
Experience: 5 - 7 years

Pega

Associate Engineer, Pega Operations Center United States
Skills & Focus: cloud services, Linux Administration, AWS, monitoring, NOC infrastructure, automation, problem-solving, microservices, Kubernetes, customer support
About the Company: Pega is recognized for its innovative technology initiatives, focused on cloud services and AI-powered solutions across various industries.
Experience: 1-2 years
Type: Full-time
Benefits: Competitive global benefits program including pay + bonus incentive, employee equity in the company, continuous learnin…

Netapp, Inc.

Technical Solutions Specialist United States
Skills & Focus: cloud solutions, AWS, technical workshops, energy customers, industrial IoT, digital twin, analytics workloads, infrastructure modernization, customer engagement, technical content
About the Company: NetApp provides enterprise-grade data management solutions through AWS FSx for NetApp ONTAP.
Experience: 5+ years of experience in technical solutions, preferably with exposure to the energy sector
Salary: 171,530 - 221,980 USD
Benefits: Comprehensive benefits package including Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (…

Wrike

Customer Support Specialist United States
Skills & Focus: customer support, SaaS, technical issues, product knowledge, communication skills, troubleshooting, collaboration, problem-solving, ticket management, customer experience
About the Company: Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Experience: 2+ years of experience with hands-on technical or functional product support in SaaS companies.
Benefits: 28 calendar days of paid vacation, Sick leave compensation, Life insurance plan, Health insurance plan, Fitness plan (8…

Aflac

Platform Engineer II (SQL/Mulesoft Anypoint) United States
Skills & Focus: Platform Engineer, SQL, Mulesoft Anypoint, workflow automation, integration, performance tuning, platform security, coding standards, customization, technical solutions
About the Company: Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known bra…
Experience: Two or more years of experience in release practices and environments or other related experience
Salary: $81,000 - $115,000
Type: Full-time
Benefits: medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexibl…

Conduit

Solutions Engineer United States
Skills & Focus: solutions engineering, technical support, web3, rollup, Kubernetes, B2B SaaS, infrastructure, cloud, APIs, customer experience
About the Company: At Conduit, we're building the rollup-native cloud platform that will scale Ethereum, focusing on making onchain computing efficient and accessible for develop…
Type: Full-time

Updater

Support Analyst United States
Skills & Focus: Support Analyst, customer support, troubleshooting, Salesforce, JIRA, product support, cross-functional collaboration, escalations, knowledge content, internal processes
About the Company: Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, …
Experience: 3+ years in Product Support for external customers
Salary: $56,438-$70,000 annually
Type: Full-time
Benefits: Medical, Dental, and Vision Insurance, Unlimited PTO, 13 paid company holidays annually, Updater Stock Options, 401(k),…

Aera Technology

Technical Support Engineer United States
Skills & Focus: Decision Intelligence, AI, machine learning, cloud-based analytics, troubleshooting, problem-solving, customer-facing, technical support, communication skills, QA or development background
About the Company: Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes wit…
Technical Support Engineer United States
Skills & Focus: Decision Intelligence, AI, machine learning, cloud-based analytics, troubleshooting, problem-solving, customer-facing, technical support, communication skills, QA or development background
About the Company: Aera Technology is a pioneer in the growing category of Decision Intelligence – the technology to digitize, augment, and automate decision-making processes wit…

Tailscale

Customer Support Engineer United States
Skills & Focus: customer support, SaaS, network troubleshooting, interpersonal communication, written communication, problem-solving, Access Control, Authentication, Routing, technical support
About the Company: Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. F…
Experience: 4+ years experience in a support role within a SaaS company, 1+ years experience with network troubleshooting
Salary: $97,000 - $121,000 USD
Type: Full-time
Benefits: Competitive total compensation package, comprehensive group benefits with no waiting period, all-remote work opportunit…

Netapp, Inc.

Account Technology Specialist United States
Skills & Focus: cloud, IT, network, applications, backup, storage, engineering, security, DevOps, consulting
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer.
Benefits: Volunteer time off, Employee Assistance Program, fitness, and mental health resources, paid time off for vacation.

Harbor

Implementation Engineer United States
Skills & Focus: implementation, legal technology, client satisfaction, SQL, integration, cloud solutions, project management, data migration, technical support, customer facing
About the Company: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ stra…
Experience: 2-5 years in a customer-facing software implementation role in a legal services/law firm environment.

Rescale

HPC Engineer United States
Skills & Focus: HPC Systems, HPC Applications, Linux/Unix, Scripting Languages, Cloud Computing, Scientific Computing, Automation, Customer Support, Technical Aptitude, Project Success
About the Company: Rescale is the leader in enterprise big compute in the cloud. Rescale empowers the world's transformative executives, IT leaders, engineers, and scientists to …
Experience: 5+ years experience with HPC Systems and/or HPC Applications

Solo

Senior Customer Success Engineer United States
Skills & Focus: Customer Success, Kubernetes, API gateways, Cloud-native applications, Debugging, Networking, Go, Java, Node.js, Communication skills
About the Company: Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Man…
Experience: 2+ years debugging, networking, cloud tooling and system administration experience; 3+ years of hands-on experience with Kubernetes, API gateways, Istio, and cloud-native applications
Type: Full-time

Mashgin

Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time
Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Celestica International Inc.

Senior Staff Engineer, Systems/Applications Design United States
Skills & Focus: customer relationships, network security, troubleshooting, application support, field issues, customer experience, network architecture, data center, pre-sales, KPI tracking
About the Company: Celestica enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Commun…
Experience: 10 plus years of industry experience

Acme Corp

Software Engineer United States
Skills & Focus: Software Development, SaaS, JavaScript, Python, Agile, Team Collaboration, Cloud Computing, API Development, Data Structures, Problem Solving
About the Company: Acme Corp is a leading technology solutions provider specializing in SaaS products.
Experience: 3+ years in software development
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Health insurance, 401(k) matching, unlimited PTO
Software Engineer United States
Skills & Focus: Software Development, SaaS, JavaScript, Python, Agile, Team Collaboration, Cloud Computing, API Development, Data Structures, Problem Solving
About the Company: Acme Corp is a leading technology solutions provider specializing in SaaS products.
Experience: 3+ years in software development
Salary: $120,000 - $140,000
Type: Full-time
Benefits: Health insurance, 401(k) matching, unlimited PTO

Boeing

Job Opportunities United States
Skills & Focus: Engineering, Cybersecurity, Data Science, Manufacturing, Information Technology, Aerospace, Analytics, Innovation, Business Support, Technical Skills
About the Company: Aerospace company focused on creating innovative products and services.

Tech Innovations Inc.

Senior Software Engineer United States
Skills & Focus: software development, AI solutions, backend development, Java, Python, API integration, cloud technologies, Agile methodology, database management, team collaboration
About the Company: A leading software development company specializing in AI-driven solutions.
Experience: 5+ years in software development
Salary: $120,000 - $150,000
Type: Full-time
Benefits: Health insurance, 401k matching, remote work options

Clickhouse

Technical Support Engineer United States
Skills & Focus: Technical Support, ClickHouse, SQL databases, OLAP, cloud-native SaaS, distributed systems, customer support, technical engineer, remote work, open-source technologies
About the Company: We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000…
Experience: Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Salary: Typical starting salary ranges available
Type: Full-time
Benefits: Flexible work environment, employer contributions towards healthcare, stock options, flexible time off, $500 home offic…

Google

Customer Engineer, Applied AI (Italian, German) United States
Skills & Focus: cloud native architecture, conversational applications, contact center applications, Python, Node.js, Go, Java, contact center technologies, cloud architectures, training and enablement
About the Company: Google is a global company that delivers enterprise-grade solutions, leveraging cutting-edge technology to help developers build more sustainably.
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role

Percona

PostgreSQL Database Support Engineer United States
Skills & Focus: PostgreSQL, Database Support Engineer, Remote, Global Services, Application Support, HA, Backups, Engineering, Database Administration, Support
Type: Full time

Wynd Labs

Technical Chief of Staff United States
Skills & Focus: Technical Chief of Staff, engineering, communication, technical guidance, troubleshooting, developer documentation, product roadmap, cloud platforms, team collaboration, problem-solving
About the Company: Wynd Labs is an early-stage startup that is on a mission to democratize the future of AI. Through our first product, Grass, we provide universal access to publ…
Experience: Background as an engineer, or in a cross-functional technical role
Salary: $150k - $220k
Type: Full-time
Benefits: competitive salary, equity package and generous benefits

Datadog

Enterprise Sales Engineer United States
Skills & Focus: Sales Engineering, DevOps Engineering, technical expertise, product demonstrations, CRM, customer engagement, software development, observability, Java, Python
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 3+ years in a Sales Engineering or DevOps Engineering role
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Render

Support Engineer United States
Skills & Focus: technical support, customer support, developer experience, debug, open source, programming language, communication, community, problem solving, empathy
About the Company: At Render, we are on a mission to accelerate software innovation by empowering every developer to ship software quickly, confidently, and at scale.
Experience: 5+ years of previous experience in a technical support role
Salary: $140,000 - $180,000 USD
Benefits: 4 weeks of paid time off, 14 weeks of paid parental leave, long-term disability, life insurance, 401K, 100% employer-pa…

Compscience

Lead Customer Support Engineer United States
Skills & Focus: Customer Support, AI-enabled, Video Management, Camera Infrastructure, Problem Resolution, Technical Issues, Product Improvement, Team Leadership, Internal Systems Support, Cloud Computing
About the Company: At CompScience, we're not just building software—we're saving lives. We're a high-growth startup on a mission to prevent 10 million workplace injuries through …
Experience: 7+ years of experience deploying and supporting IT and/or video surveillance systems in commercial settings, including familiarity with IPV4/IPV6, network topology troubleshooting, and knowledge of IP and analog camera technologies. 2+ years of experience leading IT or Support Engineering teams.
Salary: $120K – $140K
Type: Full time
Benefits: Comprehensive health benefits (Medical, Dental, Vision, HSA), 401(k) plan and life insurance, Flexible time off and 12 …

Flock Safety

Technical Support Engineer United States
Skills & Focus: Technical Support, SQL, user account issues, organization permissions, queries, joins, customer success, remote work, full-time, application processing
Salary: $100K – $110K
Type: Full time

Veza Technologies, Inc.

Technical Support Engineer United States
Skills & Focus: technical support, customer support, enterprise cloud, RBAC, least privilege access, RESTful APIs, identity management, cloud services, Python scripting, SSO technologies
About the Company: Veza is the authorization platform for data security. Identity and security professionals use Veza to modernize access governance in the new IT landscape.
Experience: 5+ years
Salary: $125,000 - $200,000
Type: Full-time
Benefits: Competitive salary and equity packages, 401(k) retirement plan, Pre-tax healthcare, dependent care, and commuter benefi…

Arcadia

Production Support Analyst United States
Skills & Focus: AWS, Postman, New Relic, JIRA, troubleshooting, diagnose problems, data analysis, healthcare, customer service, process improvements
About the Company: Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights …
Experience: Experience in product support and/or data analysis
Type: Full-time

Hightouch

Software Engineer, Destinations United States
Skills & Focus: back-end, API, destination integrations, coding, customer data, SaaS, maintenance, debugging, cross-functional, scalable
About the Company: Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies trust Hightouch to power their growth. We pioneered the Composab…
Salary: $120,000 - $170,000 USD per year
Type: Full-time
Benefits: Meaningful equity compensation in the form of ISO options, early exercise, and a 10 year post-termination exercise wind…

Nomic Foundation

Senior Developer Relations Advocate United States
Skills & Focus: Developer Relations, Ethereum, Open-source, Technical documentation, Community engagement, Workshops, Programming, Developer tools, Technical guidance, Hackathons
About the Company: The Nomic Foundation is a non-profit advancing the Ethereum ecosystem. We build open-source runtimes, compilers, build systems, and deployment solutions that a…
Experience: 5+ years in Software Engineering; 1-2 years in a Developer Relations role
Salary: Vesting ETH grant as part of total compensation
Type: Full-time
Benefits: Unlimited PTO, Budget for IT equipment, Annual Learning & Development Budget, Statutory benefits specific to your locat…
Senior Developer Relations Advocate United States
Skills & Focus: Developer Relations, Ethereum, Open-source, Technical documentation, Community engagement, Workshops, Programming, Developer tools, Technical guidance, Hackathons
About the Company: The Nomic Foundation is a non-profit advancing the Ethereum ecosystem. We build open-source runtimes, compilers, build systems, and deployment solutions that a…
Experience: 5+ years in Software Engineering; 1-2 years in a Developer Relations role
Salary: Vesting ETH grant as part of total compensation
Type: Full-time
Benefits: Unlimited PTO, Budget for IT equipment, Annual Learning & Development Budget, Statutory benefits specific to your locat…

Aptos

Partnerships Support Engineer United States
Skills & Focus: blockchain, partnerships, support, gaming, Web3, development, technical collaborations, integration, developer tools, community feedback
About the Company: Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way…
Experience: 7 years of experience in software development, with a significant portion in partnerships and support roles within the gaming industry.
Salary: â‚©175,000,000 - 198,000,000
Type: Full-time
Benefits: 100% insurance premium coverage for medical, dental, and vision for you and your dependents, Equipment of your choice, …

Rad Ai

Customer Support Engineer United States
Skills & Focus: Customer Support, Technical Guidance, SaaS Applications, Windows Environment, Troubleshooting, QA Collaboration, Communication Skills, Technical Support, Problem Solving, Rapid Growth
About the Company: At Rad AI, we’re on a mission to transform healthcare with artificial intelligence. Our AI-driven solutions are revolutionizing radiology—saving time, reducing…
Experience: 3+ years of experience in customer-facing technical roles
Salary: $75K - $100K
Type: Full time
Benefits: Comprehensive Medical, Dental, Vision & Life insurance, HSA (with employer match), FSA, 401(k), Paid Company Holidays, …

Gitlab

Support Engineer United States
Skills & Focus: Linux administration, scripting languages, Ruby, Bash, Git, CI/CD, DevOps methodologies, Kubernetes, customer support, documentation
About the Company: GitLab is an open core software company that develops an AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable eve…
Experience: Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being; All remote, asynchronous work environment; Flexible Paid Tim…

Google

Customer Engineer III, Media Specialist, InfraMod United States
Skills & Focus: cloud native architecture, customer-facing, cloud infrastructure engineering, virtualization, media/streaming, migration, networking concepts, security concepts, technical relationship, enterprise architectures
About the Company: Google is a global technology company that specializes in Internet-related services and products, which include online advertising technologies, search engines…
Experience: 10 years
Salary: $147,000-$218,000
Type: Full-time
Benefits: Bonus + equity + benefits.

Confluent Inc

Manager, Technical Support Engineering United States
Skills & Focus: technical support, team management, customer facing support, process development, data-driven decision making, escalation handling, customer success, remote team, Apache Kafka, support operations
About the Company: With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that d…
Experience: 3+ years of experience hiring and managing technical teams
Salary: $145,800 - $171,360
Benefits: competitive pay and benefits that are in line with industry standards

Commvault

Senior Data Protection Engineer United States
Skills & Focus: Data Protection, Troubleshooting, Backup Administration, Cloud Platforms, Cyber Resilience, Customer Support, Data Migration, Implementation, Networking, Linux Operating System
About the Company: Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattack…
Experience: 9+ years of relevant experience in Technical Support / Professional Services / Managed Services / Backup Administration
Type: Full Time

Netapp, Inc.

Technical Solutions Specialist United States
Skills & Focus: Technical knowledge, Open Source technologies, Cassandra, Kafka, PostgreSQL, Spark, OpenSearch, customer obsession, communication, business knowledge
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer.
Experience: 8 to 12 years of experience desired
Salary: 202,385 - 261,910 USD
Type: Remote
Benefits: Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee sto…

Tint

Software Engineer United States
Skills & Focus: Software Engineering, Data Pipeline Management, Data Integrity, Monitoring Tools, Authentication Services, Cross-Functional Collaboration, Development, Maintenance, Incident Management, Node.js
About the Company: Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled in…
Experience: 2-4 years
Salary: $109,000 - $150,000
Type: Full-time
Benefits: Flexible working, flexible time off, competitive compensation, comprehensive healthcare, company retreats.

Dataiku

Senior Technical Support Engineer United States
Skills & Focus: technical support, cloud platforms, AWS, Azure, GCP, Docker, Kubernetes, Unix-based systems, relational databases, Python
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: 4-6 years of experience in a client-facing engineering or technical role, ideally involving a complex and rapidly evolving software/product
Salary: $120,000 - $150,000 USD
Benefits: Dataiku offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending ac…

Confluent Inc

Staff Sales/Solutions Engineer United States
Skills & Focus: Solutions Engineering, Data Streaming, Technical Proofs of Concept, Cloud Architecture, Automation, GitOps, Kubernetes, Java, Python, SQL
About the Company: With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that d…
Experience: 12+ years of Solutions Engineering or similar work experience
Salary: $132,400 - $187,110
Benefits: competitive pay and benefits that are in line with industry standards, competitive equity package, additional commissio…

Endor Labs

Customer Success Engineer United States
Skills & Focus: Customer Success, Software Engineering, Application Security, DevOps, Technical Integration, Code Scanning, Dependency Scanning, Project Management, Client Relations, Problem Solving
About the Company: Endor Labs is building the Application Security platform for the software development revolution. They solve challenges of identifying critical risks in softwa…
Experience: 4 - 10 years
Benefits: Competitive salary and comprehensive benefits package including Health, Dental, Vision, and Mental Health plans. 401(k)…

Anchorage Digital

Member of Technical Staff United States
Skills & Focus: digital asset platform, crypto, financial services, infrastructure solutions, IT help desk, troubleshooting, scripting, automation, onboarding logistics, corporate engineering
About the Company: Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first fed…
Type: Full-time
Benefits: Remote friendly work environment, quarterly in-person collaboration days

Gitlab

Support Engineer United States
Skills & Focus: DevSecOps, Linux administration, CI/CD, GitLab, troubleshooting, technical support, documentation, customer advocacy, Kubernetes, scripting languages
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: Experience in managing customer-facing cases throughout the entire support lifecycle; excellent Linux systems administration knowledge; experience with GitLab and CI/CD.
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being; flexible paid time off; equity compensation & employee stock…