90 It Support And Service Desk jobs in Remote - United States.

Hiring now: カスタマーサポートシステム企画 @ Paypay, It Support Tech @ Underdog, Sr It Application Support @ Exinity, Customer Technical Suppor @ Avantpage, Spec It Service Desk @ Parexel, Support Mgr Symitar Hoste @ Jack Henry, Sr It Engr Lmr Land Mobil @ Xcel Energ, It Ops Mgr @ Included H, Triage Spec @ Blackcloak, Support Spec I @ Modernizin.Explore more at jobswithgpt.com.

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troubleshooting (29) customer service (17) Troubleshooting (17) technical support (15) customer support (12) problem-solving (11) communication (10) Technical Support (10) incident management (9) communication skills (9)

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United States (90)
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Paypay

カスタマーサポートシステム企画 United States
Skills & Focus: テレフォニーシステム, カスタマーサポート, コンタクトセンター, IVR設計, CRMインテグレーション, 運用保守, トラブル対応, 運用改善, 要件定義書, 効率化の企画
About the Company: PayPayは約50か国の国と地域から集まった多様なメンバーで構成され、6700万人のユーザーを誇るフィンテック企業です。キャッシュレス決済や金融ライフプラットフォームの普及を目指しています。
Experience: コンタクトセンター業務におけるテレフォニーシステムの導入、保守・運用経験
Salary: 年俸制、経験・スキルに応じて決定
Type: 正社員
Benefits: 社会保険、企業型確定拠出年金制度、語学学習のサポート

Underdog

IT Support Technician United States
Skills & Focus: technical support, hardware troubleshooting, software installations, Zoom Rooms, Google Workspace, network concepts, Mobile Device Management, customer service, IT projects, problem-solving
About the Company: We’re the fastest-growing sports gaming company ever. We build innovative games and products for American sports fans. Founded in 2020, our team built four of …
Experience: Intermediate-level experience in IT support
Salary: $63,000 - $70,000
Type: Full-time
Benefits: Unlimited PTO, 16 weeks paid parental leave, $500 home office allowance, 401k match, company paid health, dental, visio…

Exinity

Senior IT Application Support Engineer United States
Skills & Focus: support, trading systems, incident management, automation, SQL, monitoring, technical documentation, problem resolution, financial sector, DevOps
About the Company: Exinity’s mission is to empower young people to gain financial independence through innovative trading and investing products.
Experience: 5 years in an application support role L2
Type: Full-time
Benefits: Competitive salary, discretionary performance related bonus, paid sick leave, interest free loans, hybrid working polic…

Avantpage

Customer Technical Support Specialist United States
Skills & Focus: technical support, client support, troubleshooting, SLA goals, cross-functional teams, process improvement, communication skills, IT support systems, multicultural team, system performance
About the Company: Avantpage is a translation provider committed to empowering immigrant and LEP communities through language access primarily in the health and government servic…
Experience: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience)
Type: Full-Time
Benefits: Joining a vibrant multicultural team spread across the Americas and Europe. Professional development and growth opportu…

Parexel

Specialist, IT Service Desk United States
Skills & Focus: IT Support, Incident Management, Service Requests, Customer Service, Troubleshooting, Windows OS, Networking, MS Office, ITIL, Communication Skills
Experience: 3+ years of total work experience, 6 months of relevant work experience
Type: Full-time

Jack Henry & Associates, Inc

Support Manager - Symitar Hosted Systems Administration United States
Skills & Focus: infrastructure support, system monitoring, system enhancements, corporate security policies, system procedures, backup and restore, performance appraisals, communication skills, customer interaction skills, technology solutions
About the Company: At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streaml…
Experience: Minimum of 8 years of experience in infrastructure support, infrastructure implementation, or a combination of the two.
Type: Remote
Benefits: Outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Xcel Energy

Sr IT Engineer (LMR - Land Mobile Radio Support) United States
Skills & Focus: land mobile radio systems, network design, RF design, technical solution, vendor management, communication systems, incident management, cost estimation, system documentation, solution performance
About the Company: As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.…
Experience: Ten years of related functional experience
Salary: $109,500.00 to $155,500.00 per year
Benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, …

Included Health

IT Operations Manager United States
Skills & Focus: IT Operations, IT Support, ITSM processes, service delivery, vendor management, performance, stability, security, support model, team leadership
IT Operations Manager United States
Skills & Focus: IT Operations, IT Support, ITSM processes, service delivery, vendor management, performance, stability, security, support model, team leadership

Blackcloak

Triage Specialist United States
Skills & Focus: Triage Specialist, IT help desk, cybersecurity, client success, technical questions, client inquiries, consumer technology products, macOS, iOS, Windows
About the Company: BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, re…
Experience: Entry level, IT help desk experience preferred
Type: Full-time

Modernizing Medicine, Inc.

Support Specialist I United States
Skills & Focus: client experience, problem solving, software support, communication, inbound calls, medical practice, EMR, troubleshooting, documentation, collaboration
About the Company: We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, speci…
Experience: 1-2 years of related experience
Type: Full-time
Benefits: Comprehensive health, accidental, and life insurance; wellness allowance; paid parental leave; and 401(k) matching.

Mashgin

Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time
Deployment and Installation Specialist United States
Skills & Focus: deployment, installation, technology, hardware, customer support, troubleshooting, problem solving, project completion, customer experience, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Royal Caribbean Group

End User Experience Technician United States
Skills & Focus: IT support, customer service, software installation, hardware configuration, ServiceNow, incident management, networking concepts, end user technologies, documentation, team collaboration
About the Company: Royal Caribbean Group is the world’s largest cruise line, known for significant achievements including the launch of new ships. The company operates multiple b…
Experience: Minimum of 2-4 years in IT Help Desk / Field Service end user support Technician role.
Type: Full-time
Benefits: Competitive pension, private healthcare, life assurance cover, cruise request program, friends & family cruise discount…

Celestica International Inc.

Senior Staff Engineer, Systems/Applications Design United States
Skills & Focus: customer relationships, network security, troubleshooting, application support, field issues, customer experience, network architecture, data center, pre-sales, KPI tracking
About the Company: Celestica enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Commun…
Experience: 10 plus years of industry experience

Novartis

Service Delivery Expert - Extended Support United States
Skills & Focus: IT support, troubleshooting, system maintenance, customer inquiries, incident management, security consultancy, technical support, meeting coordination, business partnerships, 24/365 support
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare profess…

Instructure

Technical Support United States
Skills & Focus: technical assistance, troubleshooting, support, LMS, Canvas, end-users, administrators, problem escalation, liaison, customer support
About the Company: At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products …

Tenet Healthcare

Application Analyst United States
Skills & Focus: Application Support, Incident Management, Troubleshooting, Customer Service, Stakeholder Engagement, Process Improvement, Documentation, Incident Reporting, Analysis, Continuous Improvement
About the Company: Tenet Healthcare is committed to making a difference in people's lives, from patients to the entire community.
Experience: Bachelor’s degree in computer science, Information Technology, or a related field or other equivalent knowledge and experience.
Salary: $66,768 - $106,704 annually
Type: Full-time
Benefits: Medical, dental, vision, disability, life, AD&D and business travel insurance; Paid time off; 401k with up to 6% employ…

Arcadia

Production Support Analyst United States
Skills & Focus: AWS, Postman, New Relic, JIRA, troubleshooting, diagnose problems, data analysis, healthcare, customer service, process improvements
About the Company: Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights …
Experience: Experience in product support and/or data analysis
Type: Full-time

Soundhound Ai

Vice President of IT Operations United States
Skills & Focus: IT operations, infrastructure management, corporate applications, service desk, telephony systems, knowledge base, user support, cost control, contract management, regulatory compliance
About the Company: SoundHound AI delivers powerful AI solutions that reimagine how people interact with products and services, uniting voice AI, generative AI, and conversational…
Experience: Proven ability to lead and inspire large IT teams, strong analytical and problem-solving abilities, and expertise in IT operations.
Salary: $238,000 to $270,000 plus equity
Type: Full-time
Benefits: Comprehensive healthcare, paid time off, and other benefits.

Azenta Life Sciences

Field Service Engineer United States
Skills & Focus: Field Service, Installation, Repair, Preventive maintenance, Customer Support, Troubleshooting, Service Level Agreements (SLA), Sample management, Bio sample management, Communication skills
About the Company: Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We provide unpara…
Experience: A minimum of 5 years related work experience or military technical training is required.
Salary: $38-$48/hour

Kanadevia Inova

IT Application Specialist (IFS Setup) United States
Skills & Focus: IT Application Specialist, IFS Setup, system support, user support, application issues, integration of applications, user roles, compliance, continuous improvement, communication skills
About the Company: Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology …
Type: Full-time
Benefits: Employment contract for an indefinite period + 13th Salary Annual Bonus Flexible working time (core time 9-3:00) Home O…

Marriott International

Senior Application Support Analyst - Reservations Systems United States
Skills & Focus: customer support, ServiceNow, MARSHA Reservations System, ticketing solutions, problem management, continuous improvement, communication skills, technical initiatives, CRM integration, collaborative relationships
Experience: 3+ years in business application support
Type: Full-time

Jack Henry & Associates, Inc.

Technical Support Representative III United States
Skills & Focus: Technical Support, SQL, Windows OS, Troubleshooting, Customer Support, Helpdesk, Research, Communication, Training, Banking Operations
About the Company: At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streaml…
Experience: 4 years
Type: Full-time
Benefits: Outstanding benefit programs to ensure the physical, mental & financial well-being of our people.

Sikich

Service Desk Associate (NOC 1) United States
Skills & Focus: technical support, customer service, problem-solving, network infrastructure, Microsoft Windows, troubleshooting, remote work, on-call duty, collaboration, training
About the Company: Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of t…
Experience: 2 years of experience required (Managed Services preferred)
Salary: $60,000
Type: Full-time
Benefits: Flexible Time Off (FTO), Health, dental, vision, life, and accident insurance options, 401(k) with employer contributio…

Royal Caribbean Cruises Ltd

Analyst Business Systems United States
Skills & Focus: technical support, supply chain systems, troubleshooting, system enhancements, monitor system performance, system documentation, user guides, data integrity, system integrations, analytical skills
Experience: 2+ years of experience in system support or a similar role, preferably in supply chain or logistics

Distantjob

Level 1/2 Support Technician United States
Skills & Focus: customer service, incident management, Active Directory, troubleshooting, networking, hardware configuration, Windows Server, VMWare, O365 administration, firewall configuration
About the Company: DistantJob is a leading Managed Services Provider known for exceptional customer service and a community-centered approach.
Experience: 3+ years of experience as an IT Technician, preferably for an MSP.

Wiz

Solutions Support Engineer United States
Skills & Focus: technical support, troubleshooting, customer experience, cloud technologies, automation, incident management, system administration, coding, scripting, escalation
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role

Teamwork Management

Service Delivery Manager United States
Skills & Focus: Service Delivery Manager, Helpdesk, infrastructure support, system administration, cloud computing, networking, customer engagement, SLAs, KPIs, technical referent
About the Company: We are a local fast-growing company with a global reach, powered by the Swiss group TeamWork Corporate and 20 years of uninterrupted growth. TeamWork is an ind…
Experience: Minimum of 5 years of experience in IT support
Type: Full-time
Benefits: robust benefits package, remote work flexibility, continuous learning opportunities

Pricespider

Customer Support Specialist United States
Skills & Focus: Customer support, Technical queries, Issue resolution, SLA, Communication, Cross-functional, Support tickets, Product knowledge, Troubleshooting, Best practices
About the Company: We are a company on a mission to breathe life back into the buyer’s journey and help people fall back in love with the brands that make them thrive. At PriceSp…
Experience: 0-2 years of experience
Salary: $23-25/hour
Benefits: Flexible work-from-home arrangements, 401K Match, Flexible vacation, Medical/Dental/Vision, 16 weeks of paid parental l…

Modern Health

Provider Experience Team Member United States
Skills & Focus: provider queries, ZenDesk, product errors, technical issues, provider network, process improvement, support touch points, communication, problem-solving, multi-system troubleshooting
About the Company: Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group…
Experience: 1-2 years experience as a support agent or similar support role at a technology or healthcare company (startups are a plus)
Benefits: Medical / Dental / Vision / Disability / Life Insurance, High Deductible Health Plan with Health Savings Account (HSA) …

Chartbeat

Service Desk Analyst (Contractor) United States
Skills & Focus: Service Desk Analyst, Application Support, ITIL, Customer Service, JIRA, Confluence, Fault Analysis, Incident Management, Bespoke Product, Multilingual Support
About the Company: Chartbeat’s mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular and Lineup …
Experience: Proven experience as a Service Desk Analyst.
Type: Contract

E2open

Senior Support Engineer United States
Skills & Focus: customer support, troubleshooting, incident management, SQL, customer satisfaction, client relationships, complex problem-solving, Logistics and Supply Chain, cross functional teams, support procedures
About the Company: E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Experience: 3-6 years

Yuno

Customer Support Analyst United States
Skills & Focus: customer support, monitoring tools, Jira, problem-solving, incident prevention, operational excellence, real-time monitoring, data-driven insights, client support, technical account management
About the Company: At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in th…
Experience: 1 year of experience
Type: Full Time
Benefits: Competitive Compensation, Home Office Bonus, Work equipment, Stock options, Health Plan, Flexible Days off, Language an…

Revvity

Field Support Engineer United States
Skills & Focus: Field Support Engineer, technical support, customer service, maintenance, diagnostic instrumentation, troubleshooting, medical laboratory, software solutions, training, communication skills
About the Company: Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challeng…
Experience: Two or more years experience as a field service representative or laboratory medical technologist/scientist.
Type: Full-time
Benefits: Medical, Dental, and Vision Insurance Options, Life and Disability Insurance, Paid Time-Off, Parental Benefits, 401k wi…

Unybrands

Tech Support Specialist United States
Skills & Focus: Tech Support, O365 Support, Hardware Support, Security, ITIL, Vendor Management, Troubleshooting, Device Management, Network Issues, SaaS
About the Company: unybrands was founded in 2020 by a group of partners who shared a common vision to create the leading next-generation e-commerce platform for micro-brands. The…
Type: Full-time

Capco

Assistente de Suporte - TI United States
Skills & Focus: suporte técnico, chamados, hardware, software, rede, instalação, configuração, atualização, documentação, conformidade
About the Company: A Capco é uma consultoria global de tecnologia e gestão especializada na transformação digital, oferecendo soluções inovadoras e orientadas por dados para um p…
Experience: Experiência mínima de 5 anos em Service Desk ou suporte técnico.

Ceragon

Hardware Repair (RMA) Coordinator United States
Skills & Focus: Customer Interaction, Analytical Experience, Time Management, Communication Skills, Reports, Process Improvement, Excel, Oracle, Logistics, RMA Coordination
About the Company: Ceragon is a global provider of wireless backhaul solutions, focusing on mobile operators, energy utilities, public safety, and other markets. Their products a…
Experience: Min 5 years of experience in Transactions Management/Logistics/System Knowledge
Type: Full-time

Exinity

Senior IT Application Support Engineer United States
Skills & Focus: application support, troubleshooting, SQL, financial sector, Python, PowerShell, DevOps, incident management, monitoring, agile
About the Company: Exinity is an energetic and diverse company with a mission to empower younger people in gaining financial independence through innovative trading and investing…
Experience: Minimum of 5 years’ experience in an application support role L2.
Type: Full-time
Benefits: Competitive salary, discretionary performance-related bonus, paid sick leave days for self and dependents, interest-fre…

Kanadevia Inova

IT Application Specialist (IFS Support) United States
Skills & Focus: IT Application Specialist, application support, user support, system support, troubleshoot, debug, collaborate, compliance, communication skills, problem-solving
About the Company: Kanadevia Inova is a global innovation leader in the waste infrastructure space, focusing on creating a sustainable future through technology and innovation.
Experience: Experience in application support; IT project experience is a plus.
Type: Full-time
Benefits: Employment contract for an indefinite period + 13th Salary Annual Bonus Flexible working time (core time 9-3:00) Home O…

Azenta Life Sciences

Field Service Engineer United States
Skills & Focus: Field Service Engineer, installation, repair, preventive maintenance, customer support, equipment, SLA, troubleshooting, on-call, international travel
About the Company: Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market l…
Experience: A minimum of 5 years related work experience or military technical training is required.
Salary: $38-$48/hour

Modernizing Medicine, Inc.

IT Support Specialist United States
Skills & Focus: IT support, customer service, SaaS platforms, networking, technical support, training, problem resolution, cloud systems, VoIP, multitasking
About the Company: We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, speci…
Experience: 3+ years
Type: Full-time
Benefits: Competitive benefits package, including health insurance, paid time off, 401(k) with matching, wellness allowances, and…

Gxo Logistics

Director, Technology Client Support United States
Skills & Focus: IT management, customer support, project management, business development, supply chain management, troubleshooting, technical documentation, client relationship management, financial management, web-based applications
About the Company: GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most e…
Experience: 7 years of experience in IT management and customer support
Type: Full-time
Benefits: competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision),…
Tech II, Deskside Support - 2nd Shift United States
Skills & Focus: Deskside Support, troubleshoot, technical issues, ITSM ticketing, Active Directory, Microsoft Office, end-user support, device lifecycle management, hardware troubleshooting, software troubleshooting
About the Company: GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most e…
Experience: 1 year of experience supporting end-user equipment and telephony equipment
Salary: $24.76 - $27.52
Type: Full-time
Benefits: paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees
Tech II, Deskside Support - 1st Shift United States
Skills & Focus: Deskside Support, technical issues, hardware troubleshooting, software troubleshooting, networking, SCCM, Active Directory, Microsoft Office, end-user training, device lifecycle management
About the Company: GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most e…
Experience: 1 year of experience supporting end-user equipment and telephony equipment
Salary: $24.76 - $27.52
Type: Full-time
Benefits: Comprehensive package including paid time off, medical/dental/vision insurance, 401(k), and other benefits.

Actionet, Inc.

Backup/Recovery Engineer Jr. United States
Skills & Focus: Backup, Recovery, Engineer, IT, Cyber Security, Agile, Helpdesk, Client-server, Trouble tickets, System optimization
About the Company: ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications a…
Experience: 1 year of technical experience in IT
Type: Full-Time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…

Rp Professional Services

Help Desk Associate United States
Skills & Focus: Help Desk, technical support, troubleshooting, ServiceNow, Jira, customer service, Public Trust clearance, IT environments, CompTIA A+, ITIL Foundation
About the Company: RP Professional Services is a rapidly growing Technology consulting firm headquartered in Virginia. We’re an 8a and Service-Disabled Veteran-Owned Small Busine…
Experience: Minimum of 1 year of experience in a customer service or IT support role.
Benefits: Health Benefits: Medical, Vision, Dental. Up to 4% retirement match with 100% vesting. Company paid STD and LTD. Compan…

Skydio

Integration Specialist United States
Skills & Focus: Integration, public safety, Computer Aided Dispatch (CAD), Record Management Systems (RMS), customer service, technical integrations, cross-functional teams, compatibility, advancement in technology, documentation
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
Salary: $110,000 - $153,000
Type: Full-time
Benefits: Comprehensive benefits packages including paid vacation time, sick leave, holiday pay, and 401K savings plan.

Weee! Inc

Senior IT Specialist United States
Skills & Focus: IT support, networking, security systems, warehouse management, desktop support, server management, network troubleshooting, project coordination, IT infrastructure, SOP user manual
About the Company: Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable…
Experience: 8+ years of relevant work experience in IT and networking
Salary: $76,000 - $90,000
Type: Full-time
Benefits: Comprehensive health insurance package, including medical, dental, and vision; 401k, 4% company match; equity and bonus…

Premier One

Technician II United States
Skills & Focus: technical support, IT systems, troubleshooting, managed services, Microsoft 365, network, customer satisfaction, hardware, software, communication
Experience: Minimum 3 years of IT support required
Salary: DOE
Type: Full-Time

Assurant

Technical Service Engineer United States
Skills & Focus: IT support, project delivery, root-cause analysis, automation, system enhancement, testing strategies, configuration, cloud services, network security, customer service
About the Company: Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in…
Experience: Minimum of 3 years in a software development or Engineering organization; Minimum 5 years’ experience in IT areas.
Type: Full Time

Datadog

Technical Escalations Engineer 2 (Service Management) United States
Skills & Focus: Technical Solutions, Customer Engagement, Problem Solving, Incident Management, Collaboration, Documentation, Mentoring, Technical Excellence, Cloud Monitoring, Customer Advocacy
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: High-stakes technical support or solutions engineering experience
Salary: $85,000 — $113,000
Type: Full-time
Benefits: Comprehensive benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match…

Iqvia

Site Support Engineer United States
Skills & Focus: Information Technology, remote support, user problems, system modifications, IT policies, end user satisfaction, problem resolution, communication, networking technologies, Microsoft server
About the Company: IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industrie…
Experience: Experience of PC software (Microsoft operating systems and applications suites, email systems, etc.) within a network environment or equivalent combination of education, training and experience.
Type: Full time
Benefits: Benefits programs are designed to meet your total well-being needs so you can thrive at work and at home.

Imagen Technologies

Operations Support Associate (Weekday Evenings) United States
Skills & Focus: customer service, radiology, imaging, support, troubleshooting, electronic medical records, communication, technical support, PACS, CRM
About the Company: Imagen Technologies is a high-growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment through an AI…
Experience: 1+ years of experience in a radiology support role or 3+ years in healthcare or radiology support with a High School Diploma.
Salary: $22 - $27 per hour plus overtime and benefits
Type: Full-time
Benefits: Overtime pay, flexible scheduling, training provided.

Remote

Junior Service Desk Specialist United States
Skills & Focus: ticket triage, Salesforce, revenue technologies, troubleshooting skills, technical background, documentation, AI-driven automation, SLAs, stakeholder communication, streamlined ticketing systems
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in ticket triage and prioritization; Strong expertise in Salesforce; Experience with common revenue technologies; Strong troubleshooting skills; Technical background; Proficient in documenting resolutions; Adherence to SLAs; Effective communication; Experience consolidating multiple ticketing systems; Customer-focused and detail-oriented; Writes and speaks fluent English
Salary: $24,700 to $55,600 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Jack Henry & Associates, Inc

Business Consultant: Symitar Hosted Automation (Opcon) United States
Skills & Focus: Business Process Lifecycle, Technical Support, Automation, Customer Service, Symitar Core System, OpCon, Implementation, Troubleshooting, Configuration, Software
About the Company: At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streaml…
Experience: Minimum of 18 months experience doing IT, Application Support or Technical Analysis.
Type: Remote
Benefits: Outstanding benefit programs to ensure the physical, mental & financial well-being of our people.

Canonical

Regional Support Manager United States
Skills & Focus: Support team management, Customer satisfaction, Troubleshooting, Linux CLI, Operational control, Performance management, Shift scheduling, Continuous improvement, Technical excellence, Multi-language communication
About the Company: Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Ou…
Experience: Extensive CLI experience with Linux, Leadership experience, team management experience
Salary: Competitive salary
Type: Full-time
Benefits: 100% work-from-home, Learning and development, Competitive salary, Recognition rewards, Annual leave, Priority Pass for…

Usg Corporation

Deskside Support Intern United States
Skills & Focus: support, mobile devices, PCs, troubleshooting, documentation, Service Desk, Microsoft Office, network connectivity, ticketing system, time management
About the Company: Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developme…
Salary: $3,450 - $4,360
Type: Internship
Benefits: Medical insurance options, vision and dental coverage, 401(k) Investment Plan with company match, pension plan, paid ti…

Synack

Customer Support Specialist United States
Skills & Focus: customer support, troubleshooting, problem-solving, communications, collaboration, multitasking, Vulnerability management, issue management, Zendesk, SQL
About the Company: Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and ga…
Experience: 1-2 years in a customer support function
Salary: $25 - $27/hr
Type: Full-time
Benefits: The compensation package for this position may also include equity, and benefits.

Jack Henry & Associates, Inc

Technical Support Representative III United States
Skills & Focus: Technical Support, SQL, Windows OS, Troubleshooting, Customer Support, Application Issues, Service Level Standards, Training, Banking Operations, Item Processing
About the Company: At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streaml…
Experience: Minimum of 4 years’ experience in technical support within a helpdesk environment.
Type: Full-time
Benefits: Outstanding benefit programs to ensure the physical, mental & financial well-being of our people.

Cybersheath Services International Llc

Service Dispatch Coordinator United States
Skills & Focus: customer service, dispatch, technical resources, scheduling, communication, service requests, SLA, IT support, ticket escalation, problem-solving
About the Company: CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to …
Experience: 2-4 years prior customer service experience
Salary: $45,000 - $60,000 USD
Type: Full-time

T-Mobile

Sr Manager, TIER 4 Advanced Enterprise Support Engineering United States
Skills & Focus: ITIL Incident Management, telecommunications, wireless technology, network support, cross-functional collaboration, problem solving, technical leadership, customer satisfaction, strategic thinking, analytics
About the Company: T-Mobile is a leading telecommunications company known for its investment in employee welfare, offering competitive salary packages, stock options, and various…
Experience: 7-10 years in telecommunications, engineering or product support roles
Salary: $131,700 - $237,500
Type: Full-time
Benefits: Medical, Dental, Vision insurance, 401(k), employee stock grants, paid time off, tuition assistance, childcare subsidy,…

Remote

Junior Service Desk Specialist United States
Skills & Focus: ticket triage, Salesforce, revenue technologies, troubleshooting skills, documentation of resolutions, AI-driven automation, stakeholder communication, SLA adherence, ticketing systems, customer-focused
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in ticket triage and prioritization, strong expertise in Salesforce; Salesforce admin certification required or equivalent experience, experience with common revenue technologies, strong troubleshooting skills, technical background (e.g. python scripting, SQL query)
Salary: $24,700 to $55,600 USD
Type: Full-time
Benefits: Work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Teck Resources Limited

Desktop Support Technician (Contract) United States
Skills & Focus: Desktop Support, Tier 2, ServiceNow, Windows 10/11, O365, Troubleshooting, Asset Management, Customer Service, Technical Support, Documentation
About the Company: Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring…
Experience: Minimum A technical certificate, diploma, or 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BA or BSC degree or equivalent experience is an asset.
Type: Contract
Benefits: Opportunities for personal and professional enrichment, coaching, training, and a commitment to safety.

Brightwheel

Systems Administrator United States
Skills & Focus: Systems Administrator, customer support, ticketing systems, Intercom, Zendesk, Salesforce Service Cloud, automation, workflows, AI-driven solutions, customer interactions
About the Company: Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. We support…
Experience: Experience with administering customer support platforms, implementing automation, and optimizing AI-powered tools for customer interactions.
Type: Full-time

Symbotic

Technical Support Engineer (Night + Weekend Shifts) United States
Skills & Focus: Technical Support, Robotics, Customer Service, Troubleshooting, Industrial Automation, Software Support, Network Protocols, Linux, Windows OS, SQL
About the Company: Symbotic is a leader in warehouse automation, providing flexible, scalable, end-to-end advanced systems to transform supply chains.
Experience: Bachelor’s degree in engineering discipline or other technical fields. In lieu of a degree, direct experience in industrial automation or robotics may suffice.
Type: Full-time

Saic

Help Desk Agent I United States
Skills & Focus: Customer Service, Technical Support, Troubleshooting, Problem Solving, PC Proficiency, Documentation, Ticketing System, MS Office, Customer Awareness, Communication
About the Company: SAIC is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust por…
Experience: Up to two (2) years of related experience
Salary: Up to $40,000
Type: Full-time

Rp Professional Services

Customer Service Manager United States
Skills & Focus: customer service operations, support staff, process improvement, escalation resolution, service excellence, customer satisfaction metrics, ticketing systems, IT support, leadership, communication
About the Company: RP Professional Services is a rapidly growing Technology consulting firm headquartered in Virginia. We’re an 8a and Service-Disabled Veteran-Owned Small Busine…
Experience: Minimum of 5 years of experience in a customer service management role or similar leadership position.
Benefits: Health Benefits: Medical, Vision, Dental; Up to 4% retirement match with 100% vesting; Company paid STD and LTD; Compan…

Huntress

Helpdesk Administrator United States
Skills & Focus: remote support tools, helpdesk tickets, technical issues, hardware malfunctions, software issues, IT documentation, security policies, troubleshooting, communication skills, IT security principles
About the Company: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating p…
Salary: $55,000 to $65,000 base plus bonus and equity - this role is eligible for overtime pay
Type: Full-time
Benefits: Generous paid time off policy, including vacation, sick time, and paid holidays, 12 weeks of paid parental leave, highl…

Convergint Federal

Service Technician III United States
Skills & Focus: installation, maintenance, security systems, troubleshooting, client support, system upgrades, documentation, collaboration, quality checks, customer service
About the Company: Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government. Convergint Federal (…
Experience: Minimum of 8+ years of experience in the installation and maintenance of security systems.
Salary: $51K-$65K
Type: Full-time
Benefits: Company Holidays and Paid Time Off, Fun & Laughter Day Off, Medical, Dental & Vision Plan, Life insurance & Disability …

Techflow

Service Support Representative United States
Skills & Focus: Service support, Ticketing systems, Customer documents, Troubleshooting, Stakeholder inquiries, Record keeping, Stakeholder satisfaction, Public Trust Clearance, Flexible schedule, High productivity team
About the Company: Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their b…
Experience: 2+ years of experience in service support role
Type: Hourly
Benefits: Employee stock ownership plan (ESOP), 401k plan with Roth option, paid time off, holidays, comprehensive medical, denta…

Kanadevia Inova

IT ServiceDesk Agent United States
Skills & Focus: ServiceDesk, technical support, hardware issues, software issues, network issues, remote troubleshooting, Windows OS, customer satisfaction, help desk software, problem-solving
About the Company: Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology …
Experience: Experience in IT ServiceDesk or similar support role.
Type: Full-time
Benefits: Employment contract for an indefinite period + 13th Salary Annual Bonus Flexible working time (core time 9-3:00) Home O…

Fleetworthy

Service Desk Analyst United States
Skills & Focus: troubleshooting, technical support, hardware, software systems, incident management, service desk, diagnosing, calibrations, customer experience, communication skills
About the Company: Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Supporting millions of drivers an…
Experience: Previous engineering support experience
Salary: $60,000 USD annually
Type: Full-time

Devsavant Inc.

IT Support Engineer United States
Skills & Focus: IT Support, remote technical support, Apple hardware, macOS, iOS, troubleshooting, customer service, documentation, network troubleshooting, mobile device management
About the Company: At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Test…
Experience: 3+ years of experience supporting Apple hardware and software (macOS and iOS)
Type: Full time

Panopto

Support Analyst I United States
Skills & Focus: tech support, customer experiences, support tickets, troubleshooting, Knowledge Base, technical troubleshooting, problem solving, team collaboration, fast-paced environment, customer support

Parexel

Analyst, ITSM United States
Skills & Focus: Major Incident Management, Change Management, Problem Management, IT operations, service management, process development, interpersonal skills, customer service, operational efficiency, dashboard management
Experience: At least ITIL 4 Foundation certified; Experience leading a multicultural, worldwide team; Experience successfully evolving IT processes.

Gxo Logistics

Tech II, Deskside Support - 2nd Shift United States
Skills & Focus: troubleshoot, technical support, ITSM, Active Directory, Microsoft Office, telephony equipment, desktop computers, device life cycle management, end-user support, networking issues
About the Company: GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world.
Experience: 1 year
Salary: $24.76 - $27.52
Type: Full-time
Benefits: comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits …

Ceragon

IT Helpdesk Representative United States
Skills & Focus: technical support, customer service, troubleshoot, network protocols, Windows installations, hardware installations, software installations, Active Directory, SCCM, problem-solving
About the Company: Ceragon is a global provider of high-capacity wireless solutions for mission-critical applications.
Experience: 2-4 years of experience as Technical Support in a global company.

Splunk

Senior ITSM Practice Lead United States
Skills & Focus: ITSM, ServiceNow, Incident Management, Problem Management, Continuous Service Improvement, Performance Analytics, Metrics Reporting, Knowledge Management, Communication Plans, Automation
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Pax8

ServiceNow Developer II - CSM United States
Skills & Focus: ServiceNow, CSM, development, configuration, maintenance, automation, workflows, ITIL, JavaScript, collaboration
About the Company: Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and pro…
Experience: 2 to 4 years in ServiceNow development, configuration, and maintenance
Salary: $115,000/yr to $140,000/yr or more depending on experience
Benefits: Non-Commissioned Bonus Plans, 401(k) plan with employer match, Medical, Dental & Vision Insurance, Employee Assistance …

Remote

Junior Service Desk Specialist United States
Skills & Focus: ticket triage, Salesforce, issue resolution, technical troubleshooting, customer-focused, documentation, service level agreements, stakeholder communication, AI-driven automation, revenue technologies
About the Company: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Experience: Experience in ticket triage and prioritization, strong expertise in Salesforce; Salesforce admin certification required, technical background (e.g. python scripting, SQL query) and prior experience working with SaaS tools.
Salary: $24,700 to $55,600 USD
Type: Full-time
Benefits: work from anywhere, flexible paid time off, flexible working hours, 16 weeks paid parental leave, mental health support…

Paylocity

Support Analyst I - General Ledger United States
Skills & Focus: Support Analyst, General Ledger, problem-solving, cloud-based software, customer service, analytical skills, data validation, system maintenance, project management, communication
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The comp…
Experience: College degree or minimum of 2 years related experience
Salary: $36,500 - $67,900/yr
Type: Full-time
Benefits: medical, dental, vision, life, disability, 401(k) match, career development

Instructure

Technical Support United States
Skills & Focus: technical assistance, troubleshooting, Canvas, support, end-users, learning management system, client advising, escalation, issue resolution, communication
About the Company: Instructure focuses on creating intuitive products that simplify learning and personal development.

Symbotic

Technical Support Administrator United States
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Remote Support, JIRA, Active Directory, SQL, VMWare, TCP/IP, Interpersonal Skills
About the Company: Symbotic provides advanced warehouse automation solutions that transform supply chain operations using AI-powered software and robotics.
Experience: Minimum of 2 years in troubleshooting & customer service environment
Type: Full-time

Arine

Technical Support Analyst United States
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Help Desk, User Administration, Documentation, Ticketing Systems, Collaboration, Efficiency, Problem Solving
About the Company: Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treat…

Visa

Staff SW Engineer- ServiceNow/ITOM United States
Skills & Focus: ServiceNow, ITOM-Health, event management, integration, security, technical design, collaboration, problem-solving, documentation, ITIL
About the Company: Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Experience: 5+ years of relevant work experience or equivalent education
Salary: 124,700 to 180,650 per year
Type: Full-time
Benefits: Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, Wellness Program.

National Information Solutions Cooperative (Nisc)

Support Specialist - Customer Care & Billing United States
Skills & Focus: customer support, troubleshooting, software, training, communication, research, presentation, on-call support, project management, utility industry
About the Company: NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadband across North America.
Experience: Previous customer support experience

Royal Caribbean Cruises Ltd

Analyst, Product Health United States
Skills & Focus: Product Health, Application Support, Food & Beverage, Technical Support, Troubleshooting, Monitoring, SQL Databases, Training, Cruise Line, Network Infrastructure
Experience: 2-4 years

Ibase-T

Technical Services Consultant United States
Skills & Focus: Technical Consulting, Implementation, Customer Engagement, Troubleshooting, Technical Support, Software Development, Integration, Documentation, Project Management, Problem Solving
About the Company: We are committed to offering the best to our employees.
Experience: 2-5 years in software development, technical consulting, system integration, or IT services role.
Salary: Salary based on experience and location.
Benefits: We offer a comprehensive benefits package that includes competitive salary, yearly performance bonuses, referral bonuse…

Kanadevia Inova

IT Application Specialist (IFS Setup) United States
Skills & Focus: application support, system support, user support, troubleshoot, application integration, roles management, permissions management, compliance, continuous improvement, communication skills
About the Company: Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology …
Experience: Experience in application support; familiarity with IT projects is a plus.
Type: Full-time
Benefits: Employment contract for an indefinite period + 13th Salary Annual Bonus Flexible working time (core time 9-3:00) Home O…