94 Customer Success Management jobs in Remote - United States.

Hiring now: Customer Success Exec Gov @ Unite Us, Sr Mgr Practice Developme @ Gitlab, Customer Success Enableme @ Hazel Heal, Customer Success Mgr Apac @ Anteriad, Customer Success Mgr Ente @ Amper, Customer Exp Strategy Mem @ Samsara, Sr Customer Success Mgr @ Muck Rack, Customer Success And Onbo @ Salesape, Customer Success Mgr @ Sword Heal, Customer Success Engr Azu @ Netapp.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (54) customer success (20) Account Management (20) SaaS (20) Onboarding (11) B2B SaaS (10) project management (9) Retention (8) Training (8) collaboration (8)

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United States (94)
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Unite Us

Customer Success Executive - Government (NE or IA) United States
Skills & Focus: Customer Success, Strategic Partnerships, Government Accounts, Data-Driven Workflows, Stakeholder Engagement, Relationship Building, User Adoption, Business Objectives, Healthcare, Community Organizations
About the Company: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed …
Experience: 7+ years of professional work experience suggested; 5+ years of customer success, account management, or directly related work experience preferred
Salary: $110,000 - $120,000
Type: Remote
Benefits: Medical, Dental, and Vision, Flex Time Off, Paid Parental Leave, Employee Resource Groups, Spending Accounts, 401(k) + …

Gitlab

Sr. Manager, Practice Development, Customer Success United States
Skills & Focus: Customer Success, Best Practices, Service Delivery, Methodologies, Engagement Models, Operational Excellence, KPIs, Cross-functional Collaboration, Stakeholder Engagement, Training Programs
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: Proven experience in customer success, professional services, or practice development within the software or technology sector.
Type: Full-time
Benefits: Health, finances, and well-being support; flexible PTO; equity compensation; growth and development budget; parental le…

Hazel Health

Customer Success Enablement Manager United States
Skills & Focus: customer success, engagement playbooks, cross-functional collaboration, CRM utilization, customer-centricity, data-driven decision making, continuous improvement, innovation, market changes, best practices
About the Company: Hazel Health is the nation's largest virtual provider of school-based healthcare services, recognized by Fast Company as one of the world’s most innovative pla…
Experience: 3-5 years in a similar role at a fast-paced start-up or high-growth organization; prior sales/customer experience; education sales or tech-ed experience a plus
Salary: $95,000 - $115,000
Type: Full-time
Benefits: annual performance bonus eligibility, stock options, a 401k match, healthcare coverage, paid time off, and a broad rang…
Customer Success Enablement Manager United States
Skills & Focus: customer success, engagement playbooks, cross-functional collaboration, CRM utilization, customer-centricity, data-driven decision making, continuous improvement, innovation, market changes, best practices
About the Company: Hazel Health is the nation's largest virtual provider of school-based healthcare services, recognized by Fast Company as one of the world’s most innovative pla…
Experience: 3-5 years in a similar role at a fast-paced start-up or high-growth organization; prior sales/customer experience; education sales or tech-ed experience a plus
Salary: $95,000 - $115,000
Type: Full-time
Benefits: annual performance bonus eligibility, stock options, a 401k match, healthcare coverage, paid time off, and a broad rang…

Anteriad

Customer Success Manager - APAC/Japan United States
Skills & Focus: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
About the Company: Anteriad is focused on innovating the way B2B marketers make data-driven business decisions.
Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.

Amper

Customer Success Manager - Enterprise United States
Skills & Focus: Customer Success, Retention, Expansion, Onboarding, Stakeholder Management, Analytical Skills, Relationship Building, Success Plans, Customer Satisfaction, Multi-Site Growth
About the Company: Amper is on a mission to empower manufacturers with real-time visibility and control of their operations, enabling them to thrive in an increasingly competitiv…
Experience: 5+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with at least 2-3 years working with enterprise or large strategic customers
Salary: $110,000-120,000 per year, with incentive potential of $35,000 at plan
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and e…
Customer Success Manager - Enterprise United States
Skills & Focus: Customer Success, Retention, Expansion, Onboarding, Stakeholder Management, Analytical Skills, Relationship Building, Success Plans, Customer Satisfaction, Multi-Site Growth
About the Company: Amper is on a mission to empower manufacturers with real-time visibility and control of their operations, enabling them to thrive in an increasingly competitiv…
Experience: 5+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with at least 2-3 years working with enterprise or large strategic customers
Salary: $110,000-120,000 per year, with incentive potential of $35,000 at plan
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and e…

Samsara

Customer Experience Strategy Member United States
Skills & Focus: Customer Experience, Voice of Customer, Customer Insights, Survey Design, Data Analysis, Customer Engagement, Change Management, Customer-Centric Culture, Stakeholder Collaboration, Analytical Skills
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 5+ years direct experience in Customer Experience, Customer Insights, Partner Experience, or Market Research in a B2B SaaS or Fortune 500 Company.
Salary: $106,802.50 - $179,500 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Muck Rack

Sr Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, B2B SaaS, customer lifecycle, contract negotiation, revenue goals, public relations, relationship-building, data-driven decision making, customer feedback
About the Company: Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust, tell their stories, and de…
Experience: 5+ years in Customer Success or Account Management within a B2B SaaS environment
Salary: $85,000 with $105,000+ in OTE
Type: Full-time
Benefits: Comprehensive health, dental, vision, disability and life insurance; 401(k) with employer contributions; 4+ weeks of PT…

Salesape

Customer Success and Onboarding Executive United States
Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…

Sword Health

Customer Success Manager United States
Skills & Focus: Customer Success, onboarding, customer satisfaction, retention, revenue growth, strategic relationships, impactful results, account management, healthcare access, collaboration
About the Company: Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
Experience: Customer Success expertise, account management experience
Type: Full-time

Netapp

Customer Success Engineer - Azure United States
Skills & Focus: cloud, customer success, technology advisor, automation, Azure, public cloud, data storage, enterprise IT, solution architect, cloud service providers
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 6+ years of enterprise cloud/software experience; 4+ years in customer-facing roles
Benefits: comprehensive medical, dental, wellness, and vision plans; educational assistance; legal services; financial savings pr…

Saas Academy

Strategic Coach United States
Skills & Focus: coaching, B2B SaaS, business strategy, accountability, client success, consulting practice, tactical coaching, strategic calls, leadership, metrics
About the Company: We help B2B SaaS founders scale with proven playbooks, personalized coaching, and a powerful peer community. We’ve helped 2,000+ founders grow their businesses…
Experience: 5+ years in SaaS
Type: Fractional

Findem

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Onboarding, Product Expertise, Customer Advocacy, Issue Resolution, Customer Communication, Feedback Gathering, Training, Upselling
About the Company: Findem is HR 2.0. We’re a fast-growth startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses true AI and mach…

Moonhub

Founding Customer Success Manager United States
Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time
Founding Customer Success Manager United States
Skills & Focus: AI recruiting, customer success, founding team, product development, workflow management, customer relationship, data orchestration, agentic actions, CS function, startup environment
About the Company: Moonhub is on a mission to build the world’s first AI recruiter, orchestrating actions over a vast amount of workforce data to tackle complex workflows.
Type: Full-time

Newsela

School Engagement Manager United States
Skills & Focus: Customer Success, school stakeholders, data, product adoption, client health metrics, engagement strategies, champions, partnership, education, relationship building
Experience: 3+ years of teaching experience
Salary: $65,000 - $70,000
Benefits: incentive stock options and benefits

Infuse

Account Growth Manager United States
Skills & Focus: Customer Success, Account Management, Revenue Operations, B2B marketing, SaaS, analytics, growth opportunities, CRM tools, collaboration, process improvement
About the Company: At Infuse, we help brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Experience: 3-5 years
Benefits: Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.

Deel

Client Strategy Partner United States
Skills & Focus: client strategy, data analysis, relationship building, payroll experience, fast growth startup, quantitative skills, problem solving, solution implementation, analytics, customer experience
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. Our market-leading technolo…
Experience: Minimum of 2+ years of relevant work experience, including client facing experience
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities dependent on your role, employment status …

Freshpaint

Customer Success Engineer United States
Skills & Focus: Customer Success, HIPAA compliance, Data privacy, Onboarding, Implementation, Customer relationships, SaaS, Analytics, Technical consulting, Cross-functional collaboration
About the Company: Freshpaint helps healthcare marketers promote access to care and safeguard patient privacy by providing a layer of data governance that makes web analytics too…
Experience: At least 3 years of experience in customer-facing roles within enterprise software or SaaS.
Type: Full-time
Benefits: Remote work with occasional team offsite gatherings, focus on employee freedom and ownership in work.

Conduit Tech

Customer Success Manager United States
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Customer Success Manager United States
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time

Degreed

Client Success Director United States
Skills & Focus: Strategic Consulting, Business Acumen, Executive Stakeholder Management, Cross-Functional Collaboration, Data-Driven Decision-Making, Proactive Problem-Solving, Client Relationships, Measurable ROI, Customer Success, Analytical Skills
About the Company: Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance—LMSs,…
Type: Full-time
Benefits: Comprehensive benefits package designed to support well-being, growth, and success.

Intuit

VP, Customer Experience, Customer Management & Assisted Customer United States
Skills & Focus: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)
Type: Full-time
Benefits: Competitive compensation package with cash bonus, equity rewards and benefits.

Saas Academy

Strategic Coach United States
Skills & Focus: coaching, B2B SaaS, business strategy, 1:1 coaching, consulting, metrics, GTM, autonomy, strategic calls, client success
About the Company: We help B2B SaaS founders scale with proven playbooks, personalized coaching, and a powerful peer community. We’ve helped 2,000+ founders grow their businesses…
Experience: 5+ years in SaaS—deep understanding of metrics, GTM, org design, etc.
Type: Fractional
Benefits: Work with world-class SaaS founders, leverage your expertise in a meaningful way, maintain autonomy, access premium con…

Paylocity

Manager Client Services - Enterprise United States
Skills & Focus: Client satisfaction, Retention, Leadership, Customer service, Coaching, Team management, Problem-solving, HR technology, Client interactions, Process management
About the Company: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The comp…
Experience: 2+ years of previous leadership experience in a customer service/customer relationship role
Salary: $74k-115k/yr
Type: Full-time
Benefits: Paylocity offers medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your…

Infuse

Account Growth Manager United States
Skills & Focus: Account Growth, Customer Success, Revenue Operations, B2B marketing, SaaS, Analytics, CRM tools, Process Optimization, Collaboration, Data-Driven
About the Company: INFUSE is committed to helping brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Benefits: Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.
Account Growth Manager United States
Skills & Focus: Account Growth, Customer Success, Revenue Optimization, Data-Driven Strategies, Process Improvement, Collaboration, Automation, Analysis, Training, B2B
About the Company: At Infuse, we help brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations
Benefits: Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.

Ghx

Customer Success Manager III United States
Skills & Focus: customer success, customer value, upsell, cross-sell, customer satisfaction, account plans, product utilization, risk identification, best practices, customer relationships

Netapp

Client Executive United States
Skills & Focus: Cloud, Infrastructure, Diversity, Collaboration, Openness, Data Management, Customer Success, Problem-Solving, Business Possibilities, Higher Performance
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Abridge

Partner Success Manager, Commercial Accounts United States
Skills & Focus: customer success, healthcare, CRM software, product training, stakeholder engagement, expansion opportunities, technical solutions, communication skills, relationship management, project management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 3+ years of experience working in or with enterprise businesses, preferably health systems.
Salary: $110K – $140K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Altera Digital Health Inc.

Client Success Executive - Healthcare IT United States
Skills & Focus: client success, healthcare IT, analytical skills, strategic roadmap planning, cross-functional teams, client relationships, regulatory preparedness, Voice of Customer, CRM tools, project management
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 4-7 years’ experience in a client success type role within the healthcare IT industry.
Salary: $75,000 - $90,000 USD
Type: Remote

Reversinglabs

Senior Customer Success Manager United States
Skills & Focus: customer success, cybersecurity, software supply chain security, account management, relationship building, risk mitigation, collaboration, executive business reviews, growth opportunities, analytical skills
About the Company: At ReversingLabs, we are providing the world’s largest threat intelligence repository to protect software development and power advanced security solutions. Ou…
Experience: A minimum of 5 years of experience in customer success management and a minimum of 2 years experience working with Engineering teams and SOC Analysts.
Salary: $125,000 - $135,000
Type: Full-time
Benefits: Competitive compensation packages, employer paid dental, vision, disability & life insurance, flexible PTO, 401k option…

Infuse

Account Growth Manager United States
Skills & Focus: Customer Success, Account Management, Revenue Operations, B2B marketing, SaaS, analytics, CRM tools, process optimization, collaboration, data-driven strategies
About the Company: At Infuse, we help brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Experience: 3-5 years
Type: Hybrid
Benefits: Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.
Account Growth Manager United States
Skills & Focus: Customer Success, Account Management, Revenue Operations, B2B marketing, SaaS, analytical skills, CRM tools, process improvement, collaboration, growth strategies
About the Company: At Infuse, we help brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
Experience: 3-5 years
Type: Hybrid
Benefits: Competitive salary, benefits, and a culture that values growth, collaboration, and creativity.

Amplitude

Senior Customer Success Architect United States
Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Webflow

Customer Success Associate - East United States
Skills & Focus: Customer Success, SaaS, Account Management, consultative approach, project management, technical guidance, onboarding, stakeholder management, business reviews, renewals
About the Company: Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites.
Experience: 2-3 years of relevant experience preferred
Salary: $102,000 - $145,800
Type: Full-time
Benefits: Full-time employees may also be eligible for voluntary insurance options; 12 weeks of paid parental leave; Flexible PTO…

Brightwheel

Strategic Account Specialist United States
Skills & Focus: strategic growth, client retention, SaaS solutions, business relationships, data analysis, stakeholder management, cross-functional collaboration, contract management, customer needs, enterprise clients
About the Company: Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Experience: 3+ years of work experience in Sales or Account Management
Type: Full-time

Boulevard Labs, Inc.

Onboarding Manager, Enterprise United States
Skills & Focus: Enterprise Onboarding, Team Leadership, Customer Success, Process Development, High-Touch Engagement, Multi-Location Customers, Change Management, Strategic Communication, Problem Solving, SaaS Platforms
About the Company: Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Experience: 5+ years in enterprise onboarding, customer success, or implementation, with at least 2+ years leading a team in this segment.
Salary: $77,280 - $110,400 USD
Type: Full-time
Benefits: 401(k) match plus dental, medical, vision, and life insurance; flexible vacation day policy; fully remote work; family …

Anyroad

Customer Enablement Specialist United States
Skills & Focus: Customer Success, Technical Support, Customer Relationships, Troubleshooting, Training, Technical Configurations, Adoption, Retention, Expansion, Experiential Marketing
About the Company: AnyRoad is the leader in experiential marketing software. We were founded on the belief that real-life, in-person experiences offer brands invaluable opportuni…

Vanta

Partner Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Partner Success, SaaS, Post-sales relationship, Product adoption, Value realization, Retention, Cross-functional collaboration, Customer experience
About the Company: Vanta is a company that provides a Trust Management Platform aimed at enabling organizations to improve and prove their security continuously. It began in 2018…
Experience: 6+ years of experience in Customer Success or Account Management, with at least 2 years focused on Partner Success in a SaaS environment.
Benefits: 100% covered medical, dental, and vision benefits with dependents coverage, 16 weeks fully-paid parental leave for all …

Iolo / Realdefense

Lifecycle Marketing Manager United States
Skills & Focus: Customer Retention, churn, customer lifetime value, retention metrics, CRM, B2C software, subscriptions, consumer security, data-centric, cross-functional teams
About the Company: iolo / RealDefense develops patented technology and award-winning software that repairs, optimizes, and protects computers, to maximize system speed and perfor…
Experience: 5yrs+ of professional experience
Type: Full-time
Benefits: Great Base Salary, Medical, Dental, Vision, Life insurance, FSA, HSA, Unlimited PTO, 401(k) plan with employer matching

Overstory

Customer Success Manager United States
Skills & Focus: customer success, onboarding, project management, relationship building, stakeholder communication, commercial growth, technical delivery, renew contracts, field visits, utility sector
About the Company: At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is …
Experience: 5+ years in a customer facing role
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Striim, Inc.

Director of Customer Success Management United States
Skills & Focus: Customer Success, Onboarding, Relationship Management, Customer Advocacy, SaaS, Data Integration, Performance Tracking, Problem Resolution, Upsell, Communication
About the Company: Striim is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the…
Experience: 10+ years in a Customer Success or Account Management role
Salary: $180,000 - $200,000 USD
Type: Full-time
Benefits: Competitive salary and pre-IPO stock options; Comprehensive health care plans (medical, dental and vision); Retirement …

Rentable

Customer Success Manager United States
Skills & Focus: Customer Success, relationships, account health, upselling, product feedback, customer renewal, retention targets, business reviews, CRM system, collaboration
About the Company: We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for buildin…
Experience: A minimum of 2 years of Customer Success Management
Benefits: Competitive Compensation, Stock Options, Open Vacation Policy, Medical, Dental, and Vision Insurance, 100% paid Short-T…

Salesforce Inc.

Customer Success Manager United States
Skills & Focus: Customer Success, Technical Leadership, Governance, API, Integration, MuleSoft, Architecture, Best Practices, Code Repositories, Design Patterns
Experience: 2 years with a Master’s degree or 5 years with a Bachelor’s degree
Type: Full time

Restaurant365

Vice President of Professional Services United States
Skills & Focus: professional services, customer-focused, onboarding, service delivery, high-performance culture, forecasting, revenue, cross-functional collaboration, customer success, partnerships
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Toku

Senior Manager of Customer Success United States
Skills & Focus: customer experience, process improvements, client retention, operational excellence, payroll, scalable strategies, client relationships, internal processes, client satisfaction, strategic partner
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: deep expertise in payroll—ideally with global exposure

Revalize

Customer Success Associate United States
Skills & Focus: customer success, renewals, post-sales, product adoption, advocacy, account management, collaborate, cross-sell, up-sell, customer engagement

Cohere Health

Clinical Success Manager United States
Skills & Focus: value-based care, inpatient care, client engagement, performance monitoring, cross-functional execution, strong communication, clinical roadmaps, business ownership mindset, account expansion, healthcare trends
About the Company: Cohere Health is illuminating healthcare for patients, their doctors, and everyone involved in a patient’s healthcare experience. Founded in August 2019, we ar…
Experience: 8–12 years of experience in client service or business operations roles within health tech, healthcare consulting, health plans, or other risk-bearing entities
Salary: $105,000 to $120,000 annually
Benefits: health insurance, 401k and bonus

Rad Ai

VP of Customer Success United States
Skills & Focus: customer success, leadership, scaling, healthcare, SaaS, strategy, engagement, relationships, collaboration, metrics
About the Company: At Rad AI, we’re on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radio…
Experience: 10+ years of experience
Salary: $160K – $220K
Type: Full time
Benefits: Comprehensive Medical, Dental, Vision & Life insurance, HSA, FSA, 401(k), Paid Company Holidays, Flexible PTO, Annual c…

Cloudflare

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Commure + Athelas

Vice President of Customer Success United States
Skills & Focus: Customer Success, Account Management, Healthcare, Healthtech, Enterprise Accounts, Stakeholder Relationships, Churn Mitigation, Growth Strategies, Data-driven, Leadership
About the Company: Commure primarily builds solutions that simplify healthcare providers' lives, allowing them to focus on patient care rather than administrative tasks, through …
Experience: 10+ years in account management, customer success, or related fields, with at least 5 years managing large enterprise accounts exceeding $40 million in revenue.
Salary: $250K – $300K
Type: Full time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave.

Skydio

Customer Success Manager United States
Skills & Focus: Customer Success, implementation, adoption, retention, customer relationships, support, Public Safety, UAS, project management, Technical validation
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
Experience: Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Paid vacation time, sick leave, holiday pay, 401K savings plan, group health insurance.

12twenty

Customer Success Manager United States
Skills & Focus: customer success, account management, client retention, churn, portfolio management, cross-functional skills, Google Suite, Salesforce, SaaS, recruiting
About the Company: 12twenty is the leading platform for employers to connect with elite early career professionals, including millions of students, recent graduates, and alumni f…
Experience: 4-6 years in customer success, account management, sales, and/or project management
Salary: $80,000 - $85,000 base salary, $100k - 105k OTE
Type: Full-time
Benefits: Medical, dental, and vision benefits, 401(k), paid time off, competitive salary, generous PTO policy, regular team happ…

Wrike

Scaled Customer Success Manager - DACH United States
Skills & Focus: Digital Engagement, Product Adoption, Customer Success, Account Management, Customer Engagement, Growth Opportunities, Customer Health Metrics, Customer-Centric Mindset, Digital-First Culture, SaaS Industry
About the Company: Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Experience: 2+ Years of Experience in a Scale Customer Success, Account Management, or similar customer-facing role, preferably within the SaaS industry
Benefits: 28 calendar days of paid vacation, Sick leave compensation, Life insurance plan, Health insurance plan, Fitness plan (8…

Scispot

Customer Success Manager United States
Skills & Focus: Customer Success, Biotech, Wet Lab Workflows, Bioinformatics, Client Onboarding, Customer Support, Project Management, Life Sciences, Analytical Skills, Problem Solving
About the Company: Scispot.com is at the forefront of automating and digitizing life science operations, offering a platform that revolutionizes how biotech companies conduct the…
Experience: 1+ years in customer success, business operations, consulting, or a related field; preference for experience in life sciences
Salary: $48K - $60K CAD / 0.05% - 0.10%
Type: Full-time
Benefits: Full healthcare, Remote work, Huge upside and growth

Ifs

Regional Renewal Lead United States
Skills & Focus: renewal, upsell, customer retention, revenue growth, sales, negotiation, collaborative, high-performance, cross-functional, automation
About the Company: IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embed…
Experience: 8+ years’ experience in sales, account management or equivalent customer facing role
Type: Full-time

Saama Technologies Inc

Sr. Manager, Customer Success (Clinical Trials) United States
Skills & Focus: Customer Success, Clinical Trials, Business Development, Customer Relationship, Revenue Target, Account Management Plans, Business Reviews, Data & Analytics, User Adoption, Consulting Skills
About the Company: Saama (A Carlyle Portfolio Company) focuses on the specific needs of pharmaceutical & biotech companies, delivering transformative business outcomes. The combi…
Experience: 7+ years of relevant experience in software development, preferably in distributed computing environments.

Findhelp

Customer Success Representative United States
Skills & Focus: customer relationships, onboarding, customer accounts, social care resources, impact tracking, technology platform, healthcare connections, program enrollment, dignity, ease
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management and account growth
Type: Full-time
Customer Success Representative United States
Skills & Focus: customer relationships, onboarding, customer accounts, social care resources, impact tracking, technology platform, healthcare connections, program enrollment, dignity, ease
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management and account growth
Type: Full-time

Onetrust

Principal Customer Success Architect United States
Skills & Focus: Privacy Management, Customer Success, Data Governance, Risk Management, Stakeholder Engagement, Technical Architecture, Consulting, Advisory, Solution Development, Integration
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 8+ years in a role within software consulting or related experience, 3-5 years of experience in a Privacy role
Salary: $108,750 - $163,125 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Renaissance

Customer Success Manager United States
Skills & Focus: Customer Success, adoption, retention, expansion, stakeholder relationships, account health, student learning outcomes, onboarding, strategic plans, success stories

Egnyte

Director, Customer Success - Strategic Accounts United States
Skills & Focus: Customer Success, Strategic Accounts, Customer Satisfaction, Retention, Growth, Leadership, Team Management, Data Analysis, SaaS, Collaboration
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Salary: $150k - $175k annually
Type: Full-time
Benefits: Competitive salaries and comprehensive benefits, company equity depending on role and level, flexible hours and generou…

Tekmetric

Senior Manager, Customer Onboarding United States
Skills & Focus: Customer Onboarding, Customer Success, Team Management, Process Improvement, Training, Project Management, Customer Metrics, Communication, SaaS, Data-driven
About the Company: Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transpar…
Experience: 3-5 years of people management experience; 5+ years in customer success or account management in the SaaS industry.
Type: Full-time
Benefits: Healthcare Insurance, Flexible remote work, Generous PTO, Exceptional leave programs, Medical/Dental/Vision coverage, 4…

Controlup

Enterprise Customer Success Manager United States
Skills & Focus: Customer Success, Project Management, Communication, Customer Lifecycle Methodology, Fortune 50 Companies, Relationship Management, Technical Implementation, Organizational Skills, Service Orientation, Product Knowledge
About the Company: ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our …
Experience: Strong communication and leadership skills with a background in project management.
Type: Full-time
Benefits: Fun company culture, team-building events, transparency, and a focus on lifelong learning.

Instructure

Customer Success Manager United States
Skills & Focus: Customer Success, K-12, Customer Service, Account Management, Team Player, Growth, Market Presence, Parchment, Retention, Relationship Management
About the Company: Instructure believes in the power of people to grow and succeed throughout their lives by creating intuitive products that simplify learning and personal devel…

Fundraise Up

Senior Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Technical Support, Product Adoption, Stakeholder Relationships, Growth Opportunities, Customer Retention, Performance Metrics, Problem Solving, Collaboration
About the Company: At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation …
Experience: 5-8 years
Salary: $130,000 - $150,000 OTE; Base Salary: $100,000 - $120,000
Type: Full-time
Benefits: 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days; 401(k) plan with compan…

Skydio

Customer Success Manager - Commercial United States
Skills & Focus: Customer Success, Implementation, Adoption, Project Management, Technical Validation, Customer Relationships, Support, Proactive Engagement, Renewals, Expansion
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, combining expertise in artificial intelligence, hardware and software product…
Salary: $103,500 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including health insura…

Interface Ai

Vice President of Customer Success United States
Skills & Focus: Customer Success, SaaS, FinTech, AI, Account Management, Retention, Value Delivery, Customer Adoption, Leadership, Metrics
About the Company: Interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated A…
Experience: 10+ years in Customer Success, including 5+ years in a senior leadership role.
Salary: $215,000 - $240,000
Type: Remote
Benefits: Medical/Dental/Vision Insurance, PTO & Holidays, Life Insurance.

Marqeta

Senior Director, Solutions United States
Skills & Focus: solution engineering, customer-centric solutions, leadership, compliance, operational efficiency, process improvement, team management, strategy, innovation, customer success
About the Company: Marqeta is on a mission to change the way employees and contractors get paid. We’re one of the earliest enablers of embedded finance, providing unprecedented f…
Experience: 10+ years in solution engineering or technical account management
Salary: $244,800 - $306,000 (National Tier); $265,000 - $331,200 (Premium Tier); $288,000 - $360,000 (Premium Plus Tier)
Type: Full-time
Benefits: Multiple health insurance options, Flexible time off, Retirement savings program, Equity in a publicly traded company, …

Axuall

Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Healthcare, Account Management, Client Engagement, Revenue Growth, Retention Strategies, Digital Transformation, Product Adoption, Cross-Functional Collaboration
About the Company: Axuall is a workforce intelligence company revolutionizing the healthcare industry. Our national real-time practitioner data network streamlines the onboarding…
Experience: 5+ years of Account Management in a SaaS based product environment
Type: Full-time
Benefits: Comprehensive Health Insurance, 401(k) with Employer Match, Wellness Stipend, Professional Development Reimbursement, W…

Alphasense

Director of Account Management United States
Skills & Focus: Account Management, Customer Success, Team Leadership, Renewal Targets, Client Relationships, Data-driven, Coaching, Revenue Growth, Churn Reduction, Product Adoption
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: Significant experience building direct client relationships at the senior level
Salary: $166,000 - $180,000 USD
Type: Full-time
Benefits: Performance-based bonus, equity, and a generous benefits program

Elastic

Sr. Director, Sales Excellence United States
Skills & Focus: Sales Excellence, Customer Success, Sales Methodologies, Professional Services, Engagement, Collaboration, Mentoring, Strategic Guidance, Quality Control, Sales Programs
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 10+ years of sales experience selling Professional Services and/or IT Consulting.
Benefits: Competitive pay, health coverage, flexible locations and schedules, generous vacation days, financial donations matchin…

Poshtech

Client Success Team Manager United States
Skills & Focus: client health, renewals, AI adoption, strategic expansion, KPI tracking, CRM hygiene, client onboarding, Client Success Managers, AI roadmaps, growth opportunities

Nutanix

Senior Manager, Customer Advisory United States
Skills & Focus: customer engagement, advisory board, strategic planning, stakeholder management, cross-functional collaboration, customer relationships, business goals, project management, feedback loop, mentorship
Experience: Minimum of 7+ years
Salary: USD $139,440 - USD $277,680
Type: Hybrid
Benefits: medical, financial, and other benefits, 401(k) eligibility, various paid time off benefits including vacation, sick tim…

Conduit

Customer Success Lead United States
Skills & Focus: Customer Success, Post-sales experience, B2B SaaS, Infrastructure, Account Management, Enterprise accounts, Onboarding, Revenue expansion, Customer experience, Blockchain
About the Company: Conduit provides a rollup-native cloud platform that enables builders in the crypto ecosystem to easily launch and maintain their own chains, scaling onchain c…
Experience: 5+ years in Customer Success, Account Management, or similar roles, preferably in B2B SaaS or infrastructure
Type: Full-time
Customer Success Lead United States
Skills & Focus: Customer Success, Post-sales experience, B2B SaaS, Infrastructure, Account Management, Enterprise accounts, Onboarding, Revenue expansion, Customer experience, Blockchain
About the Company: Conduit provides a rollup-native cloud platform that enables builders in the crypto ecosystem to easily launch and maintain their own chains, scaling onchain c…
Experience: 5+ years in Customer Success, Account Management, or similar roles, preferably in B2B SaaS or infrastructure
Type: Full-time

Halter

Territory Manager United States
Skills & Focus: sales strategies, customer relationships, business growth, customer success, cross-functional teams, field insights, technology, support, sustainable, productive
Salary: 125K to 160K OTE

Tetrascience

Engagement Director United States
Skills & Focus: Engagement Director, customer success, delivery teams, Life Sciences, data solutions, program leadership, high customer satisfaction, implementation delivery, cross-functional teams, expansion opportunities
About the Company: TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific …
Experience: 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early-Stage Development, Late-Stage Development/CMC, Manufacturing/QC; 3+ years in management consulting; worked in startup environments; led teams to successfully deploy solutions in the top 250 bio/pharma cohort.
Benefits: 100% employer-paid benefits for all eligible employees and immediate family members; unlimited paid time off (PTO); 401…

Omada Health

Customer Success Associate United States
Skills & Focus: customer success, client relationships, business implementation, upselling, marketing strategy, revenue expansion, customer satisfaction, cross-functional collaboration, data-driven decisions, project management
About the Company: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s …
Experience: 2+ years of relevant professional experience
Salary: $95,900 - $114,900
Type: Full-time
Benefits: Competitive salary with quarterly incentive compensation goals, Flexible Time Off, generous parental leave, health, den…

Eulerity

Team Lead, Local Marketing Support United States
Skills & Focus: Customer Success, Support, Team Management, Onboarding, Adoption, Franchise Businesses, Metrics, Data-driven, Customer Engagement, Cross-Functional Collaboration
About the Company: Eulerity is an innovative marketing automation AI platform built to help multi-location enterprises streamline and optimize their digital advertising efforts. …
Experience: 5+ years
Salary: $80,000 - $105,000
Type: Full-time
Benefits: Comprehensive benefits including Medical, Dental, Vision Insurance, Summer Fridays, Unlimited PTO, Commuter benefits, 4…

First Resonance

Manufacturing Success Manager United States
Skills & Focus: Customer Onboarding, Relationship Management, Product Adoption, Customer Advocacy, Renewals, Expansion, Issue Resolution, Training, Education, SaaS
About the Company: First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includ…
Experience: Proven experience in a customer-facing role, such as customer success, account management, or sales.
Salary: $105K – $135K
Type: Full time
Benefits: Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outi…

Tellius

Customer Success Manager United States
Skills & Focus: customer success, analytics consulting, enterprise accounts, retention, expansion, adoption, advocacy, project management, data-driven, big data technologies
About the Company: Tellius enables organizations to get faster insights and act upon cloud-scale enterprise data using AI-powered automation. Any user can ask any question across…
Experience: 5-8 years

Docker

Account Management Professional United States
Skills & Focus: Account Management, Customer Success, Sales, Renewals, Upselling, Customer Retention, Data-driven Decisions, Process Management, Interpersonal Skills, Strategic Mindset
About the Company: Docker is a remote first company with employees across Europe, APAC and the Americas that simplifies the lives of developers who are making world-changing apps.
Experience: 2+ years of demonstrated success in Sales, Customer Success Management, or Account Management capacity
Type: Full-time
Benefits: Freedom & flexibility; home office setup; 16 weeks of paid parental leave; technology stipend; PTO; quarterly hackathon…

Restaurant365

Senior Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…
Senior Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Vercel

Customer Success Manager (CSM) United States
Skills & Focus: Customer Success Manager, Enterprise customers, post-sales experience, Developer Tools, Infrastructure, SaaS, CI/CD, remote work, customer engagement, Enterprise accounts
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 5+ years of professional experience in B2B / SaaS
Salary: $136,000.00 - $204,000.00 OTE
Type: Remote
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow mentorship; Flexible T…

Oyster

Customer Success Manager United States
Skills & Focus: Customer Success, Account Manager, SaaS, Customer Engagement, Communication Skills, Cross-Functional Collaboration, Analytical Skills, Stakeholder Management, Problem Solving, Data-Driven Insights
About the Company: Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere, fostering a fully-distributed work culture since 2020.
Experience: Minimum of 2 years in Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
Benefits: 40 days of paid time off per year, mental health support, wellbeing allowance.

Prodigal

Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, relationship management, product adoption, cross-selling, up-selling, customer feedback, collaboration, data-driven insights, customer retention
About the Company: At Prodigal, we’re reshaping the future of consumer finance. Founded in 2018 by IITB alumni, we are pioneering the concept of consumer finance intelligence. Po…
Experience: Minimum of 4 years in a customer-facing role, preferably in Customer Success within a B2B SaaS environment.
Type: Hybrid
Benefits: GenAI experience, world-class team, continuous education, food at the office, health insurance, flexible schedule, gene…

Akko

Partner Success Manager United States
Skills & Focus: partner success, partner management, strategic partnerships, technical products, revenue growth, cross-selling, key performance indicators, market trends, CRM software, collaborative relationships
About the Company: A venture funded & fast-growing insurtech company with a passionate, solution-forward, and collaborative fully remote team focused on disrupting the device ins…
Experience: Minimum 4 years experience working in partner success, partner management, or a similar role (preferably for a startup).
Salary: $80,000 to $120,000
Type: Full-time
Benefits: Unlimited vacation; Paid sick time; Competitive health benefits, including medical, dental and vision insurance; Robust…

Deel

Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, Revenue Growth, Operational Efficiency, Team Management, Data Analysis, Client Relationship, Remote Work, Diverse Workforce, Fintech/HRtech
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
Experience: Proven experience leading a CSM team within a rapidly-growing B2B SaaS company in a Team Lead or Manager role
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities, Flexibility of remote work, Additional pe…

R1 Rcm Inc.

Customer Success Manager United States
Skills & Focus: revenue cycle management, client relationships, operational excellence, advanced Excel, Power BI, C-Suite clients, customer experience, collaborative, healthcare, business reviews
About the Company: R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals…
Experience: 3+ years of client services, sales or consulting; 3+ years of Revenue Cycle Management (RCM) experience
Salary: $75,504.00 - $134,521.77 per year
Type: Full-time
Benefits: Competitive benefits package including participation in annual bonus plan at a target of 10.00%

Suki

Enterprise Customer Success Manager United States
Skills & Focus: AI voice solutions, healthcare, customer success, client relationships, project management, medical documentation, healthcare SaaS, clinical workflows, user experience, C-level communications
About the Company: Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it in…
Experience: 8+ years of enterprise customer-facing experience within healthcare SaaS
Salary: $135,000 - $165,000
Type: Full-time