95 Customer Onboarding And Success jobs in Remote - United States.

Hiring now: Sr Mgr Practice Developme @ Gitlab, Client Solutions Exec @ Setpoint, Client Onboarding Spec @ Salesape, Customer Success Mgr Ente @ Amper, Customer Success Engr @ Jumio, Customer Success Mgr @ Findem, Mgr Customer Supply Chain @ Sysco, Client Strategy Partner @ Deel, Customer Success Engr @ Freshpaint, Customer Success Mgr @ Conduit Te.Explore more at jobswithgpt.com.

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Customer Success (43) Onboarding (21) SaaS (21) project management (19) customer success (17) Account Management (15) Project Management (13) onboarding (11) B2B SaaS (10) Communication Skills (10)

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United States (95)
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Gitlab

Sr. Manager, Practice Development, Customer Success United States
Skills & Focus: Customer Success, Best Practices, Service Delivery, Methodologies, Engagement Models, Operational Excellence, KPIs, Cross-functional Collaboration, Stakeholder Engagement, Training Programs
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: Proven experience in customer success, professional services, or practice development within the software or technology sector.
Type: Full-time
Benefits: Health, finances, and well-being support; flexible PTO; equity compensation; growth and development budget; parental le…

Setpoint

Client Solutions Executive United States
Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Salesape

Client Onboarding Specialist United States
Skills & Focus: Client Onboarding, Domain Management, CRM Configuration, Email Setup, Technical Support, Integration, Webhooks, Data Integration, Technical Challenges, Client Communication
About the Company: SalesApe is one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs. The comp…
Type: Full-time

Amper

Customer Success Manager - Enterprise United States
Skills & Focus: Customer Success, Retention, Expansion, Onboarding, Stakeholder Management, Analytical Skills, Relationship Building, Success Plans, Customer Satisfaction, Multi-Site Growth
About the Company: Amper is on a mission to empower manufacturers with real-time visibility and control of their operations, enabling them to thrive in an increasingly competitiv…
Experience: 5+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with at least 2-3 years working with enterprise or large strategic customers
Salary: $110,000-120,000 per year, with incentive potential of $35,000 at plan
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and e…
Customer Success Manager - Enterprise United States
Skills & Focus: Customer Success, Retention, Expansion, Onboarding, Stakeholder Management, Analytical Skills, Relationship Building, Success Plans, Customer Satisfaction, Multi-Site Growth
About the Company: Amper is on a mission to empower manufacturers with real-time visibility and control of their operations, enabling them to thrive in an increasingly competitiv…
Experience: 5+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with at least 2-3 years working with enterprise or large strategic customers
Salary: $110,000-120,000 per year, with incentive potential of $35,000 at plan
Type: Full-time
Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and e…

Jumio

Customer Success Engineer United States
Skills & Focus: Customer onboarding, Premium support, Technical expertise, Web development, Mobile development, Communication skills, Problem solving, Project management, Integration projects, Technical knowledge
About the Company: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. …
Experience: Previous experience in web development or mobile development is highly desirable.

Salesape

Customer Success and Onboarding Executive United States
Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…

Findem

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Onboarding, Product Expertise, Customer Advocacy, Issue Resolution, Customer Communication, Feedback Gathering, Training, Upselling
About the Company: Findem is HR 2.0. We’re a fast-growth startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses true AI and mach…

Sysco

Manager, Customer Supply Chain Solutions United States
Skills & Focus: supply chain, customer onboarding, project management, logistics, distribution strategies, KPI monitoring, stakeholder communication, customer needs, optimization, technical acumen
About the Company: Sysco is the global leader in foodservice distribution, with over 71,000 colleagues and a fleet of over 13,000 vehicles, operating approximately 333 distributi…
Experience: Minimum 7 years experience withBS degree in Engineering, Supply Chain, Operations Research or equivalent experience.
Type: Full time

Deel

Client Strategy Partner United States
Skills & Focus: client strategy, data analysis, relationship building, payroll experience, fast growth startup, quantitative skills, problem solving, solution implementation, analytics, customer experience
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. Our market-leading technolo…
Experience: Minimum of 2+ years of relevant work experience, including client facing experience
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities dependent on your role, employment status …

Freshpaint

Customer Success Engineer United States
Skills & Focus: Customer Success, HIPAA compliance, Data privacy, Onboarding, Implementation, Customer relationships, SaaS, Analytics, Technical consulting, Cross-functional collaboration
About the Company: Freshpaint helps healthcare marketers promote access to care and safeguard patient privacy by providing a layer of data governance that makes web analytics too…
Experience: At least 3 years of experience in customer-facing roles within enterprise software or SaaS.
Type: Full-time
Benefits: Remote work with occasional team offsite gatherings, focus on employee freedom and ownership in work.

Conduit Tech

Customer Success Manager United States
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time
Customer Success Manager United States
Skills & Focus: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
About the Company: We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
Type: Full-time

Ghx

Customer Success Manager III United States
Skills & Focus: customer success, customer value, upsell, cross-sell, customer satisfaction, account plans, product utilization, risk identification, best practices, customer relationships

Abridge

Partner Success Manager, Commercial Accounts United States
Skills & Focus: customer success, healthcare, CRM software, product training, stakeholder engagement, expansion opportunities, technical solutions, communication skills, relationship management, project management
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 3+ years of experience working in or with enterprise businesses, preferably health systems.
Salary: $110K – $140K
Type: Full time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Webflow

Customer Success Associate - East United States
Skills & Focus: Customer Success, SaaS, Account Management, consultative approach, project management, technical guidance, onboarding, stakeholder management, business reviews, renewals
About the Company: Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites.
Experience: 2-3 years of relevant experience preferred
Salary: $102,000 - $145,800
Type: Full-time
Benefits: Full-time employees may also be eligible for voluntary insurance options; 12 weeks of paid parental leave; Flexible PTO…

Logicgate

Implementation Services Associate United States
Skills & Focus: Implementation, Customer Success, Risk Management, GRC, Consulting, Project Management, SaaS, Training, Onboarding, Relationship Management
About the Company: LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming bu…
Experience: 2+ years of experience in GRC Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role
Salary: $65,000- $75,000 per year + variable + equity + benefits
Type: Full-time
Benefits: Competitive salary, variable compensation (bonus), equity, health and wellness benefits, generous PTO, 12 Annual Compan…

Deel

PEO Implementation Manager United States
Skills & Focus: Project Management, Client Onboarding, PrismHR Software, Cross-Functional Collaboration, Data Migration, Quality Assurance, Client Relationship Management, Continuous Improvement, Payroll Implementation, HR Service Environment
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over thr…
Experience: 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.
Type: Full-time
Benefits: Provided computer equipment tailored to your role, stock grant opportunities, additional perks and benefits based on em…

Boulevard Labs, Inc.

Onboarding Manager, Enterprise United States
Skills & Focus: Enterprise Onboarding, Team Leadership, Customer Success, Process Development, High-Touch Engagement, Multi-Location Customers, Change Management, Strategic Communication, Problem Solving, SaaS Platforms
About the Company: Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Experience: 5+ years in enterprise onboarding, customer success, or implementation, with at least 2+ years leading a team in this segment.
Salary: $77,280 - $110,400 USD
Type: Full-time
Benefits: 401(k) match plus dental, medical, vision, and life insurance; flexible vacation day policy; fully remote work; family …

Vanta

Partner Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Partner Success, SaaS, Post-sales relationship, Product adoption, Value realization, Retention, Cross-functional collaboration, Customer experience
About the Company: Vanta is a company that provides a Trust Management Platform aimed at enabling organizations to improve and prove their security continuously. It began in 2018…
Experience: 6+ years of experience in Customer Success or Account Management, with at least 2 years focused on Partner Success in a SaaS environment.
Benefits: 100% covered medical, dental, and vision benefits with dependents coverage, 16 weeks fully-paid parental leave for all …

Overstory

Customer Success Manager United States
Skills & Focus: customer success, onboarding, project management, relationship building, stakeholder communication, commercial growth, technical delivery, renew contracts, field visits, utility sector
About the Company: At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is …
Experience: 5+ years in a customer facing role
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Striim, Inc.

Director of Customer Success Management United States
Skills & Focus: Customer Success, Onboarding, Relationship Management, Customer Advocacy, SaaS, Data Integration, Performance Tracking, Problem Resolution, Upsell, Communication
About the Company: Striim is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the…
Experience: 10+ years in a Customer Success or Account Management role
Salary: $180,000 - $200,000 USD
Type: Full-time
Benefits: Competitive salary and pre-IPO stock options; Comprehensive health care plans (medical, dental and vision); Retirement …

Assured

Principal Engagement Manager United States
Skills & Focus: customer experience, implementation, technical issues, enterprise customers, project management, APIs, JSON, white glove service, fast-paced environment, venture-backed startup
About the Company: Assured is on a mission to modernize insurance, focusing on claims processing with software solutions for large insurers.
Experience: Relevant work experience supporting enterprise customers with a complex product.
Salary: Competitive Compensation: Enjoy a competitive salary and equity package!
Type: Full-time
Benefits: Comprehensive Health Care, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Family Leave, Financial W…
Principal Engagement Manager United States
Skills & Focus: customer experience, implementation, technical issues, enterprise customers, project management, APIs, JSON, white glove service, fast-paced environment, venture-backed startup
About the Company: Assured is on a mission to modernize insurance, focusing on claims processing with software solutions for large insurers.
Experience: Relevant work experience supporting enterprise customers with a complex product.
Salary: Competitive Compensation: Enjoy a competitive salary and equity package!
Type: Full-time
Benefits: Comprehensive Health Care, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Family Leave, Financial W…

Toku

Senior Manager of Customer Success United States
Skills & Focus: customer experience, process improvements, client retention, operational excellence, payroll, scalable strategies, client relationships, internal processes, client satisfaction, strategic partner
About the Company: Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Experience: deep expertise in payroll—ideally with global exposure

Setpoint

Capital Solutions Manager United States
Skills & Focus: fintech, debt capital markets, clients, analytical skills, problem-solving, Excel, onboarding, operational processes, legal agreements, customer communication
About the Company: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it …
Experience: 4-7 years of FP&A, asset backed lending or debt capital market experience
Salary: $95,000 - $150,000
Type: Full-time
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Cloudflare

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].

Nutanix

Enablement Program Manager, Sales Methodology United States
Skills & Focus: Sales Methodology, Revenue Enablement, Onboarding, Collaboration, Training Programs, OKRs, Seller Performance, Cross-Functional, Program Management, Communication
About the Company: Nutanix software helps companies leverage a single platform to manage any app at any location, at any scale for their private, hybrid, and multi-cloud environm…
Experience: 8+ years of working experience; preferably in sales or revenue enablement.
Salary: USD $145,280 - $217,920 per year
Type: Remote
Benefits: The total compensation package may include sign-on bonus, restricted stock units, discretionary awards, full range of m…

Clearco

Director of Enablement United States
Skills & Focus: revenue enablement, sales training, B2B, fintech, e-commerce, SaaS, sales methodologies, project management, CRM, enablement metrics
About the Company: Clearco is the non-dilutive working capital solution for e-commerce businesses in the United States. Clearco’s unique Invoice Funding product allows companies …
Experience: 7+ years of experience in revenue enablement, sales training, or related roles, with at least 3+ years in a leadership capacity
Type: Full time
Benefits: Competitive salary and incentives, comprehensive health and dental insurance, RRSP / 401k matching, work-from-home stip…

Wrike

Scaled Customer Success Manager - DACH United States
Skills & Focus: Digital Engagement, Product Adoption, Customer Success, Account Management, Customer Engagement, Growth Opportunities, Customer Health Metrics, Customer-Centric Mindset, Digital-First Culture, SaaS Industry
About the Company: Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Experience: 2+ Years of Experience in a Scale Customer Success, Account Management, or similar customer-facing role, preferably within the SaaS industry
Benefits: 28 calendar days of paid vacation, Sick leave compensation, Life insurance plan, Health insurance plan, Fitness plan (8…

Scispot

Customer Success Manager United States
Skills & Focus: Customer Success, Biotech, Wet Lab Workflows, Bioinformatics, Client Onboarding, Customer Support, Project Management, Life Sciences, Analytical Skills, Problem Solving
About the Company: Scispot.com is at the forefront of automating and digitizing life science operations, offering a platform that revolutionizes how biotech companies conduct the…
Experience: 1+ years in customer success, business operations, consulting, or a related field; preference for experience in life sciences
Salary: $48K - $60K CAD / 0.05% - 0.10%
Type: Full-time
Benefits: Full healthcare, Remote work, Huge upside and growth

Findhelp

Customer Success Representative United States
Skills & Focus: customer relationships, onboarding, customer accounts, social care resources, impact tracking, technology platform, healthcare connections, program enrollment, dignity, ease
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management and account growth
Type: Full-time
Customer Success Representative United States
Skills & Focus: customer relationships, onboarding, customer accounts, social care resources, impact tracking, technology platform, healthcare connections, program enrollment, dignity, ease
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management and account growth
Type: Full-time

Deel

Project Manager - Global Employee Management Platform Implementation United States
Skills & Focus: Project Management, Product Expertise, Communication Skills, Problem Solving, Team Contribution, Customer Obsession, Attention to Detail, Adaptability, Implementation, Global Experience
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
Experience: 2+ years in a customer onboarding or Implementation role supporting a B2B SaaS product
Benefits: Provided computer equipment, stock grant opportunities, additional perks based on employment status and country.

Renaissance

Customer Success Manager United States
Skills & Focus: Customer Success, adoption, retention, expansion, stakeholder relationships, account health, student learning outcomes, onboarding, strategic plans, success stories

Tekmetric

Senior Manager, Customer Onboarding United States
Skills & Focus: Customer Onboarding, Customer Success, Team Management, Process Improvement, Training, Project Management, Customer Metrics, Communication, SaaS, Data-driven
About the Company: Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transpar…
Experience: 3-5 years of people management experience; 5+ years in customer success or account management in the SaaS industry.
Type: Full-time
Benefits: Healthcare Insurance, Flexible remote work, Generous PTO, Exceptional leave programs, Medical/Dental/Vision coverage, 4…

Controlup

Enterprise Customer Success Manager United States
Skills & Focus: Customer Success, Project Management, Communication, Customer Lifecycle Methodology, Fortune 50 Companies, Relationship Management, Technical Implementation, Organizational Skills, Service Orientation, Product Knowledge
About the Company: ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our …
Experience: Strong communication and leadership skills with a background in project management.
Type: Full-time
Benefits: Fun company culture, team-building events, transparency, and a focus on lifelong learning.

Msci Llc

Sustainability & Climate Onboarding Associate United States
Skills & Focus: Sustainability, Climate, Project Management, Client Engagement, Data Delivery, Financial Services, Process Improvement, Communication, Automation, Organization
About the Company: MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Experience: Minimum 2 years of experience in Project Management and Client engagement management
Benefits: Competitive benefits programs tailored to your location, including health and wellbeing support

Fundraise Up

Senior Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Technical Support, Product Adoption, Stakeholder Relationships, Growth Opportunities, Customer Retention, Performance Metrics, Problem Solving, Collaboration
About the Company: At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation …
Experience: 5-8 years
Salary: $130,000 - $150,000 OTE; Base Salary: $100,000 - $120,000
Type: Full-time
Benefits: 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days; 401(k) plan with compan…

Skydio

Customer Success Manager - Commercial United States
Skills & Focus: Customer Success, Implementation, Adoption, Project Management, Technical Validation, Customer Relationships, Support, Proactive Engagement, Renewals, Expansion
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, combining expertise in artificial intelligence, hardware and software product…
Salary: $103,500 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including health insura…

Interface Ai

Vice President of Customer Success United States
Skills & Focus: Customer Success, SaaS, FinTech, AI, Account Management, Retention, Value Delivery, Customer Adoption, Leadership, Metrics
About the Company: Interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated A…
Experience: 10+ years in Customer Success, including 5+ years in a senior leadership role.
Salary: $215,000 - $240,000
Type: Remote
Benefits: Medical/Dental/Vision Insurance, PTO & Holidays, Life Insurance.

Guideline

Customer Onboarding Coordinator United States
Skills & Focus: Customer Onboarding, Client Experience, Implementation Process, Client Support, Employee Benefits, Education, Salesforce, Talkdesk, Jira, Communication Skills
About the Company: At Guideline, we believe compensation should be fair and equitable. We take a data-driven approach to set our compensation bands; we are always evaluating our …
Experience: 1+ years of client-facing support experience
Salary: $70,000 annually
Type: Full-time
Benefits: Medical, dental, and vision insurance, Health Savings Account, Flexible Spending Account, Paid parental leave, Flexible…

Poshtech

Client Success Team Manager United States
Skills & Focus: client health, renewals, AI adoption, strategic expansion, KPI tracking, CRM hygiene, client onboarding, Client Success Managers, AI roadmaps, growth opportunities

Insightsoftware

Partner Enablement Manager United States
Skills & Focus: Partner Enablement, Technical Expertise, Coaching, Application Design, Performance Monitoring, Collaboration, Product Development, Resource Sharing, Continuous Learning, Customer Success
About the Company: insightsoftware provides software solutions for finance professionals, focusing on improving the efficiency and effectiveness of financial reporting.
Experience: Experience in finance and a deep understanding of financial roles.

Commure + Athelas

Operations Manager, Launch United States
Skills & Focus: Revenue Cycle Management, project management, data analysis, cross-functional collaboration, client onboarding, operational metrics, autonomous environment, customer experience, SaaS, process improvement
About the Company: Healthcare technology company simplifying provider's lives with an innovative suite of software and hardware solutions.
Experience: Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
Salary: $80K – $120K
Type: Full time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave.

Magicschool Ai

Professional Development Manager United States
Skills & Focus: professional development, customer success, LMS, training programs, engagement, coordinating training logistics, managing contractors, hiring and onboarding, EdTech, data-driven strategy
About the Company: MagicSchool is the premier generative AI platform for teachers. We're just over a year and a half old, and more than 5 million teachers from all over the world…
Salary: $80K – $120K
Type: Full time
Benefits: Unlimited time off, employer-paid health insurance, dental and vision plans, stock options, 401k match, monthly wellnes…

Conduit

Customer Success Lead United States
Skills & Focus: Customer Success, Post-sales experience, B2B SaaS, Infrastructure, Account Management, Enterprise accounts, Onboarding, Revenue expansion, Customer experience, Blockchain
About the Company: Conduit provides a rollup-native cloud platform that enables builders in the crypto ecosystem to easily launch and maintain their own chains, scaling onchain c…
Experience: 5+ years in Customer Success, Account Management, or similar roles, preferably in B2B SaaS or infrastructure
Type: Full-time
Customer Success Lead United States
Skills & Focus: Customer Success, Post-sales experience, B2B SaaS, Infrastructure, Account Management, Enterprise accounts, Onboarding, Revenue expansion, Customer experience, Blockchain
About the Company: Conduit provides a rollup-native cloud platform that enables builders in the crypto ecosystem to easily launch and maintain their own chains, scaling onchain c…
Experience: 5+ years in Customer Success, Account Management, or similar roles, preferably in B2B SaaS or infrastructure
Type: Full-time

Omada Health

Customer Success Associate United States
Skills & Focus: customer success, client relationships, business implementation, upselling, marketing strategy, revenue expansion, customer satisfaction, cross-functional collaboration, data-driven decisions, project management
About the Company: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s …
Experience: 2+ years of relevant professional experience
Salary: $95,900 - $114,900
Type: Full-time
Benefits: Competitive salary with quarterly incentive compensation goals, Flexible Time Off, generous parental leave, health, den…

Eulerity

Team Lead, Local Marketing Support United States
Skills & Focus: Customer Success, Support, Team Management, Onboarding, Adoption, Franchise Businesses, Metrics, Data-driven, Customer Engagement, Cross-Functional Collaboration
About the Company: Eulerity is an innovative marketing automation AI platform built to help multi-location enterprises streamline and optimize their digital advertising efforts. …
Experience: 5+ years
Salary: $80,000 - $105,000
Type: Full-time
Benefits: Comprehensive benefits including Medical, Dental, Vision Insurance, Summer Fridays, Unlimited PTO, Commuter benefits, 4…

First Resonance

Manufacturing Success Manager United States
Skills & Focus: Customer Onboarding, Relationship Management, Product Adoption, Customer Advocacy, Renewals, Expansion, Issue Resolution, Training, Education, SaaS
About the Company: First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products. This includ…
Experience: Proven experience in a customer-facing role, such as customer success, account management, or sales.
Salary: $105K – $135K
Type: Full time
Benefits: Health Insurance; medical, vision, dental, & life insurance. Paid Parental Leave. Employee Stock Option Plan. Team outi…

Restaurant365

Senior Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…
Senior Customer Success Manager United States
Skills & Focus: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
About the Company: Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…

Oyster

Customer Success Manager United States
Skills & Focus: Customer Success, Account Manager, SaaS, Customer Engagement, Communication Skills, Cross-Functional Collaboration, Analytical Skills, Stakeholder Management, Problem Solving, Data-Driven Insights
About the Company: Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere, fostering a fully-distributed work culture since 2020.
Experience: Minimum of 2 years in Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
Benefits: 40 days of paid time off per year, mental health support, wellbeing allowance.

Brightwheel

Customer Onboarding Specialist United States
Skills & Focus: customer onboarding, customer success, sales, communication skills, customer service, technical training, motivating customers, objection handling, prioritization skills, fast-paced environment
About the Company: Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Their miss…
Experience: Proven track record in customer onboarding, customer success, or sales in a fast-paced environment
Type: Full-time

Deel

Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, Revenue Growth, Operational Efficiency, Team Management, Data Analysis, Client Relationship, Remote Work, Diverse Workforce, Fintech/HRtech
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
Experience: Proven experience leading a CSM team within a rapidly-growing B2B SaaS company in a Team Lead or Manager role
Type: Full-time
Benefits: Provided computer equipment tailored to your role, Stock grant opportunities, Flexibility of remote work, Additional pe…

Suki

Enterprise Customer Success Manager United States
Skills & Focus: AI voice solutions, healthcare, customer success, client relationships, project management, medical documentation, healthcare SaaS, clinical workflows, user experience, C-level communications
About the Company: Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it in…
Experience: 8+ years of enterprise customer-facing experience within healthcare SaaS
Salary: $135,000 - $165,000
Type: Full-time
Enterprise Customer Success Manager United States
Skills & Focus: AI voice solutions, healthcare, customer success, client relationships, project management, medical documentation, healthcare SaaS, clinical workflows, user experience, C-level communications
About the Company: Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it in…
Experience: 8+ years of enterprise customer-facing experience within healthcare SaaS
Salary: $135,000 - $165,000
Type: Full-time

Customer.Io

Associate Customer Success Manager United States
Skills & Focus: Customer Success, Onboarding, Support, Problem-solving, SaaS, Technical expertise, Collaboration, Planning, Communication, Customer experience
About the Company: Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, sen…
Experience: 1+ years
Salary: $70,000 USD
Type: Full-time
Benefits: Unlimited PTO, 16 weeks paid parental leave, 100% paid insurance premiums, 401k matching, health budget, remote work st…

Horizon3 Ai

Senior Technical Customer Success Manager United States
Skills & Focus: Customer Success, Cybersecurity, SaaS, Account Management, Client Services, Technical Expertise, CRM Software, Customer Advocate, Onboarding Process, Analytical Skills
About the Company: Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitab…
Experience: 5+ years of experience in a customer-facing role such as Customer Success, Account Management, or Client Services within a SaaS or cybersecurity environment.
Salary: $164,000 - $180,000 annually
Type: Full time
Benefits: Health, vision & dental care for you and your family, flexible vacation policy, and generous parental leave.

Betterleap

Customer Success Manager (CSM) United States
Skills & Focus: Customer Success Manager, strong relationships, enterprise healthcare customers, seamless onboarding, customer experience, trusted advisor, executives, key stakeholders, sourcing tools, mobile app
About the Company: Betterleap helps healthcare organizations accelerate hiring by equipping recruiters with powerful sourcing and outreach tools. Our unique data helps identify t…
Customer Success Manager (CSM) United States
Skills & Focus: Customer Success Manager, strong relationships, enterprise healthcare customers, seamless onboarding, customer experience, trusted advisor, executives, key stakeholders, sourcing tools, mobile app
About the Company: Betterleap helps healthcare organizations accelerate hiring by equipping recruiters with powerful sourcing and outreach tools. Our unique data helps identify t…

Samsara

Project Manager United States
Skills & Focus: Project Management, Cross-Functional, Change Management, Customer Success, Customer Operations, Stakeholder Engagement, Process Improvement, Agile/Scrum, B2B Hardware, SaaS Products
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 2-5 years experience as a Project Manager within operations and/or program management teams
Salary: $83,002.50 — $111,600 USD
Type: Full-time
Benefits: Competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good cha…

Eleos Health

Team Lead, Customer Success United States
Skills & Focus: Customer Success, Team Lead, Leadership, Key Accounts, Client Management, Customer Satisfaction, Process Improvement, Training Programs, Performance Metrics, SaaS Products
About the Company: Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization.
Experience: 5+ years in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position
Salary: $135,000-145,000 per year
Type: Full-time
Benefits: Wide and generous health benefits, significant equity, mesh card, 401(k) plans matched to 4%, fully remote work environ…

Pointclickcare

Post-Sales Customer Care Liaison United States
Skills & Focus: post-sales, customer care, healthcare solutions, software commercialization, professional services, project management, SaaS, new product introduction, launch process, customer success

Insightsoftware

Customer Success Manager United States
Skills & Focus: Customer Success, Customer Relationships, Revenue Retention, Product Adoption, Cross-functional Collaboration, Account Management, Customer Support, Client Engagement, Business Reviews, Project Management
About the Company: insightsoftware develops software solutions that help businesses manage financial operations and improve decision-making.

Lincoln Financial

Supervisor, Installations United States
Skills & Focus: Customer Service, Project Management, Team Leadership, Quality Audits, On-boarding, Stakeholder Collaboration, Performance Metrics, Training, Case Installation, Process Improvements
Experience: 3+ years of experience in Customer Service, product and/or service implementation and/or project management
Salary: $53,500 - $96,300
Type: Hybrid/Flexible
Benefits: Additional rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

Apollo.Io

High Touch Customer Success Manager United States
Skills & Focus: Customer Success, relationship management, data-driven, customer education, risk management, product adoption, upsell, cross-sell, proactive communication, inter-departmental collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…

Grafana Labs

Practice Manager United States
Skills & Focus: Professional Services, Customer Success, Technical Implementations, Sales Collaboration, Service Offerings, Delivery Frameworks, Customer Satisfaction, Financial Performance, Communication Skills, Observability
About the Company: Grafana Labs is a leader in observability and monitoring solutions, providing innovative open source visualization tools for over 20 million users worldwide. T…
Experience: Previous work experience as a Practice Manager, or in a Customer Success role; familiarity with Observability; experience in Professional Services offerings.
Salary: $143,000 - $171,000 OTE
Type: Full-time
Benefits: Equity, bonus (if applicable), and other benefits listed on our careers page.

Kustomer

Technical Implementation Manager United States
Skills & Focus: implementation, B2B SaaS, project management, technical consulting, client onboarding, configurations, integrations, stakeholder management, best practices, cross-team communication
About the Company: Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, Kust…
Experience: 5+ years experience implementing B2B SaaS software for enterprise clients
Benefits: Kustomer offers competitive salaries, stock options, 100% healthcare coverage in the U.S., 401K, WiFi and Mobile reimbu…

Raptor Maps

Customer Success Manager United States
Skills & Focus: Customer Success, Implementation, Adoption, Renewals, Solar Industry, Onboarding, Relationships, Renewable Energy, Data Automation, Customer Growth
About the Company: Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech startup building software for the solar energy industry. We have the leading platform for …
Type: Full-time
Customer Success Manager United States
Skills & Focus: Customer Success, Implementation, Adoption, Renewals, Solar Industry, Onboarding, Relationships, Renewable Energy, Data Automation, Customer Growth
About the Company: Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech startup building software for the solar energy industry. We have the leading platform for …
Type: Full-time

Hawk

Customer Success Manager United States
Skills & Focus: Customer Success, B2B SaaS, financial security, AML, compliance, fintech, Customer Success Manager, Sales, Business Development, Remote
Experience: 2+ years
Salary: $120K – $130K
Type: Full time

Olo

Implementation Lead United States
Skills & Focus: Implementation, Customer Experience, Restaurant Software Integrations, Customer Data Platform, Marketing Solutions, Subject Matter Expertise, Deployment Cycle, Communication Skills, Organizational Skills, Guest Automation Tools
About the Company: Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable gu…

Aflac

Enrollment Platform Technology Consultant United States
Skills & Focus: technology, enrollment, consultant, implementation, compliance, project management, insurance, partnership, communication, problem solving
About the Company: Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known bra…
Experience: 4 - 6 years of related professional work experience
Salary: $85,000 - $100,000
Type: Hybrid/Remote

Pomelo Care

Customer Success Project Manager United States
Skills & Focus: customer success, project management, health tech, stakeholder engagement, data analysis, relationship management, implementation, cross-functional collaboration, healthcare experience, customer retention
About the Company: Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are trans…
Experience: 3-5 years in consulting, customer success, or project management, ideally with at least 1 year in health tech or healthcare
Salary: $100,000-125,000
Benefits: Competitive healthcare benefits, generous equity compensation, unlimited vacation, membership in the First Round Network

Eulerity

Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, Digital Marketing, Client Education, Campaign Optimization, Performance Review, Onboarding, Technical Support, Analytical Skills, Communication Skills
About the Company: Eulerity is a rapidly growing technology company providing marketing automation technology to small businesses and franchises. Our industry-recognized propriet…
Experience: 1-2 years of relevant Account Management experience
Salary: $60,000 - $70,000
Type: Full-time
Benefits: Comprehensive benefits - medical, dental, vision; Unlimited PTO; 401(k) with company match; Remote

Passthrough

Client Success Manager United States
Skills & Focus: Client Success, Onboarding, Customer Engagement, Investor Passport, Fund Formation, Regulatory Compliance, Detail-oriented, Proactive, Communication Skills, Startup Environment
About the Company: Passthrough is focused on making investing in private markets as easy as Robinhood does for public stocks. They have developed a TurboTax-style workflow for in…
Experience: 1-3 years as a Client Success Manager
Salary: $70,000 - $80,000 per year
Type: Full-time
Benefits: Competitive salary, Passthrough stock options, Health, dental, and vision insurance, Annual health & wellness stipend, …
Client Success Manager United States
Skills & Focus: Client Success, Onboarding, Customer Engagement, Investor Passport, Fund Formation, Regulatory Compliance, Detail-oriented, Proactive, Communication Skills, Startup Environment
About the Company: Passthrough is focused on making investing in private markets as easy as Robinhood does for public stocks. They have developed a TurboTax-style workflow for in…
Experience: 1-3 years as a Client Success Manager
Salary: $70,000 - $80,000 per year
Type: Full-time
Benefits: Competitive salary, Passthrough stock options, Health, dental, and vision insurance, Annual health & wellness stipend, …

Brightwheel

Program Manager, Customer Success Operations United States
Skills & Focus: Program Manager, Customer Success Operations, team management, process improvement, Salesforce automations, operational efficiency, stakeholder communication, collaboration, cross-functional efforts, mentorship
About the Company: Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Experience: Seasoned Program Manager with experience in cross-functional leadership
Type: Full-time

Gitlab

Growth Designer United States
Skills & Focus: B2B SaaS, onboarding, user acquisition, feature adoption, product experimentation, DevSecOps, SDLC, usability testing, user experience, cross-functional collaboration
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Experience working on a B2B SaaS product as a Growth designer, or in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, feature adoption.
Salary: $100,000 - $155,000 USD
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, flexible paid time off, equity compensation, parental leave,…

Restaurant365

Sr. Customer Success and Support (CS&S) Data Programs Analyst United States
Skills & Focus: SaaS, data analytics, customer success, data-driven recommendations, cross-functional collaboration, process development, data modeling, technical solutions, governance, program management
About the Company: A SaaS company disrupting the restaurant industry with a cloud-based platform providing a unique, centralized solution for accounting and back-office operation…
Type: Full-time
Sr. Customer Success and Support (CS&S) Data Programs Analyst United States
Skills & Focus: SaaS, data analytics, customer success, data-driven recommendations, cross-functional collaboration, process development, data modeling, technical solutions, governance, program management
About the Company: A SaaS company disrupting the restaurant industry with a cloud-based platform providing a unique, centralized solution for accounting and back-office operation…
Type: Full-time

Blackpoint Cyber

Client Success Architect United States
Skills & Focus: Client Success, Cybersecurity, Technical Engagement, Product Training, Onboarding, Documentation, KPI Tracking, Customer Facing, Technical Proficiency, Strategic Partnerships
About the Company: Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security…
Experience: 3+ years of work experience in a highly technical and customer-facing role, working directly in cybersecurity or MSP space.
Salary: $90K – $110K + $22K Commission
Type: Full time
Benefits: Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.

Material Security

Scaled Customer Success Manager United States
Skills & Focus: Customer Success, Account Management, SaaS, scaled customer engagement, customer journey, technical acumen, project management, data-driven mindset, cross-functional collaboration, customer empathy
Experience: 3+ years of experience in Customer Success, Account Management, or a similar customer-facing role within a SaaS company
Salary: $140,000 - $180,000
Type: Full time

Smarterdx

Customer Success Manager United States
Skills & Focus: customer success, account management, hospital, health system, implementation, project management, relationship-building, communication skills, data analytics, customer feedback
Experience: 3-5+ years experience working in customer success or account management with hospital and/or health system clients
Salary: $120K to $155K
Type: Remote
Benefits: Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and …

Insightsoftware

Customer Success Manager United States
Skills & Focus: Customer Success, Relationships, Trusted Advisor, Product Adoption, Revenue Growth, Customer Feedback, Stakeholders, Churn Reduction, Project Management, Cross-functional Teams

Redox

Technical Onboarding Manager United States
Skills & Focus: healthcare, integration, data, EHR, patient care, technical onboarding, clinical workflow, customers, strategies, standards
About the Company: Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products wit…

Fiscalnote

Client Success Manager United States
Skills & Focus: Client Success, SaaS, product adoption, training, onboarding, technical support, client management, strategic best practices, presentation skills, problem solving
About the Company: FiscalNote is a company that provides technology solutions for policy-focused clients, emphasizing client success, product training, and strategic support.

Luma Health

Customer Success Manager United States
Skills & Focus: Customer Success Management, Healthcare, Account Growth, Onboarding, Product Adoption, Stakeholder Engagement, Data Analysis, Client Advocacy, Strategic Planning, Collaboration
About the Company: Luma Health is a healthcare technology company that simplifies patient care through improved messaging, scheduling, and modernized care delivery.
Experience: 3+ years of relevant work experience in customer success or account management. SaaS experience preferred.
Salary: $100,000—$110,000 USD
Type: Full-time
Benefits: Competitive Health Benefits, Work Life Balance, Flexible Time Off, Wellness Programs, Discounted Perks, 401(k) and Comp…

Revolutionparts

Customer Experience Advocate (CXA) United States
Skills & Focus: customer experience, customer success, eCommerce, consultative skills, onboarding, adoption, advocacy, renewal, relationship building, SaaS
About the Company: A pioneering force in the automotive eCommerce realm providing streamlined, user-friendly solutions for automotive brands to maximize online sales.
Experience: At least 2 years in SaaS eCommerce, preferably in a customer success or similar position

Record360, Llc

Jr. Customer Success Manager United States
Skills & Focus: customer success, B2B SaaS, customer support, account management, customer lifecycle, relationship management, technical requests, cross-functional, adoption, on-boarding
About the Company: We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e.,…
Experience: 1-2 years of B2B SaaS customer support, customer success, account management or consulting experience
Salary: $60,000 to $70,000 per year
Type: Full-time
Benefits: 401k matching, Medical, dental and vision healthcare coverage, Flexible PTO, Paid parental leave

Extrahop

Customer Onboarding Manager United States
Skills & Focus: customer onboarding, network detection, response, customer success, onboarding strategy, data analysis, relationship building, automation, project management, communication skills
About the Company: ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revea…
Salary: $95,000 - $110,000
Benefits: Health, Dental, and Vision Benefits, Flexible PTO, Sick Time, All Federal Holidays, Annual Discretionary Bonus Plan, FS…

Moxie

Client Onboarding Manager United States
Skills & Focus: onboarding, customer success, MedSpa, software, implementation, relationships, processes, risk management, coaching, detail-oriented
About the Company: At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In less than 2 years, …
Experience: 3+ years of experience in implementation, onboarding or customer success roles
Salary: Competitive salary and stock
Type: Full-time
Benefits: Generous health/dental/vision coverage

Anchorage Digital

Member of Client Experience, CXM (Crypto Native) United States
Skills & Focus: client experience, onboarding, account management, crypto, protocols, VCs, customer service, risk management, cross-team collaboration, operational needs
About the Company: Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, an…