Assured
Assured is on a mission to modernize insurance, focusing on claims processing with software solutions for large insurers.
Principal Engagement Manager
United States
- Skills: customer experience, implementation, technical issues, enterprise customers, project management, APIs, JSON, white glove service, fast-paced environment, venture-backed startup
- Experience: Relevant work experience supporting enterprise customers with a complex product.
- Type: Full-time
- Salary: Competitive Compensation: Enjoy a competitive salary and equity package!
Deel
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over thr…
Director of Customer Onboarding
United States
- Skills: global payroll, implementation, project management, client engagement, team leadership, process optimization, tax laws, compliance standards, payroll technology, communication skills
- Experience: 7+ years of experience in global payroll, with at least 5 years in a leadership or managerial role overseeing payroll system implementations.
Empora
A team of technologists and real estate experts passionately delivering transparency, ease, and equity to the real estate industry, striving to simplify the cl…
Not specified
United States
- Skills: real estate, closing process, consumer advocacy, customer-first experience, automation, transparency, equity, empowerment, technical solutions, meaningful impact
- Salary: Competitive compensation
FacilityONE
FacilityONE is a software company dedicated to providing a high-value solution to make it easy for our customers to manage safe, productive, and well-maintaine…
Onboarding and Implementation Specialist (Onsite Equipment Mapping Specialist)
United States
- Skills: On-site documentation, Customer satisfaction, CRM software, Equipment mapping, Field service, Technical equipment, Problem-solving, Mechanical environments, Communication skills, Travel 75%
- Experience: 0-1 years in field service or similar customer facing role
- Type: Full-time
- Salary: $60k-62k base, plus bonus opportunity
Conduit Tech
We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We’re working with 400+ SMB and …
Customer Success Manager
United States
- Skills: Customer Success, HVAC, B2B SaaS, Onboarding, Training, Account Management, Customer Support, Feedback, Communication Skills, Data Analytics
- Experience: Extensive experience in customer success management, account management, sales or training, especially in B2B SaaS or Home Services.
- Type: Full-time
Betterleap
Betterleap helps healthcare organizations accelerate hiring by equipping recruiters with powerful sourcing and outreach tools. Our unique data helps identify t…
Customer Success Manager (CSM)
United States
- Skills: Customer Success Manager, strong relationships, enterprise healthcare customers, seamless onboarding, customer experience, trusted advisor, executives, key stakeholders, sourcing tools, mobile app
Boulevard Labs, Inc.
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients mo…
Onboarding Manager, Enterprise
United States
- Skills: Enterprise Onboarding, Team Leadership, Customer Success, Process Development, High-Touch Engagement, Multi-Location Customers, Change Management, Strategic Communication, Problem Solving, SaaS Platforms
- Experience: 5+ years in enterprise onboarding, customer success, or implementation, with at least 2+ years leading a team in this segment.
- Type: Full-time
- Salary: $77,280 - $110,400 USD
Secfix
Secfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a …
Customer Success Manager
United States
- Skills: Customer Success, ISO 27001, GDPR, Onboarding, Cross-functional teams, Remote work, Customer lifecycle, Time management, Communication skills, Technical concepts
- Experience: 1+ years of experience in Customer Success Management
- Type: Full-time
- Salary: Competitive Salary: Industry-competitive local salaries.
Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Customer Success Manager
United States
- Skills: Customer Success, Ubuntu, open source, customer experience, onboarding, documentation, campaigns, stakeholder engagement, risk identification, problem solving
- Experience: Customer-facing experience
- Type: Full-time
- Salary: Geographical location, experience, and performance based (annual compensation review)
Vetcove
Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,0…
Head of Customer Success
United States
- Skills: Customer Success, account management, sales, relationship-building, team management, commercial strategy, enterprise relationships, data and quantitative problem solving, project management, fast-paced environment
- Experience: 10+ years of account management, relationship-based sales, or similar experience, previous people management responsibilities for a team of 3+, proven experience managing complex enterprise relationships
- Type: Full-time
- Salary: $160,000/year - $280,000/year + bonus + equity + benefits
Carrot Fertility
Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted b…
Customer Success Manager
United States
- Skills: Customer Success, Account Management, Project Management, High-growth, Start-up, Customer Satisfaction, CRM, Salesforce, Communication Skills, Customer Engagement
- Experience: 3+ years of professional experience in a Customer Success, Account Management, or Project Management role, ideally in a high-growth, start-up environment
- Salary: Commensurate with experience
ControlUp
ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our …
Enterprise Customer Success Manager
United States
- Skills: Customer Success, project manager, Fortune 50, customer lifecycle methodology, ROI, implementation, communication, prioritization, teamwork, IT administration
- Experience: Strong communicator, leader, and project manager; experience managing relationships with Senior IT professionals, executive stakeholders, and adjacent business unit leaders.
H1
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor…
Senior Customer Success Manager II
United States
- Skills: Customer Success, Client Engagement, SaaS, Enterprise, Project Management, Life Sciences, Medical Affairs, Client Relationships, Adoption, KPI Tracking
- Experience: 4+ years experience working in Customer Success, Account Management, or Client Services for an Enterprise SaaS company
- Type: Full-time
- Salary: $100,000 to $130,000 per year, plus variable commission and stock options
Nightfall AI
Nightfall AI is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, …
Customer Success Manager
United States
- Skills: Customer Success, Enterprise Customers, Product Adoption, Business Goals, Cross-Functional Collaboration, Upsell Opportunities, Customer Relationship Management, Data Security, Machine Learning, Technical Communication
- Experience: 5+ years of consulting, account management, customer success, or sales experience, working with enterprise customers in SaaS startup settings
- Type: Full-time
Lead
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, M…
Partner Implementation Manager
United States
- Skills: fintech, banking infrastructure, embedded financial products, onboarding, Banking as a Service, data integration, partner management, compliance, stakeholder partnerships, technical expertise
- Experience: prior experience leading a team to manage partner integrations
LogicManager
LogicManager leads the Risk Management Software industry, with outstanding feedback from our customers on G2. From navigating the See-Through Economy to champi…
Customer Advocate (New Business Sales)
United States
- Skills: Customer Acquisition, Customer Advocacy, Consultative Selling, Customer Relationships, Value-driven Process, Inbound Marketing, Sales Platform, Customer Success, Risk Management Software, Go-To-Market Strategy
- Type: Full-time
Solsten
Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …
Senior Customer Success Manager
United States
- Skills: Customer Success, Business Value, Gaming, Psychology, Client Management, Stakeholder Relationships, Project Management, Customer Experience, SaaS, Empathy
- Experience: Minimum of 4 years of customer-facing experience in Gaming and SaaS companies
- Type: Full-time
- Salary: Competitive, location-based salary
RapidAI
RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. RapidAI is empowering physicians to make faster deci…
Customer Success Consultant
United States
- Skills: customer success, healthcare, onboarding, product launches, Rapid software platform, training, support, workflow optimization, data analysis, collaboration
- Type: Full-time
Raptor Maps
Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech startup building software for the solar energy industry. We have the leading platform for …
Customer Success Manager
United States
- Skills: Customer Success, Implementation, Adoption, Renewals, Solar Industry, Onboarding, Relationships, Renewable Energy, Data Automation, Customer Growth
- Type: Full-time
Trella Health
Trella Health provides unmatched, actionable market intelligence to post-acute care and value-based care providers of all sizes. Our industry leading analytics…
Customer Success Manager
United States
- Skills: Customer Success, Account Management, SaaS, Healthcare, Client Success, Data Analysis, Retention, Business Challenges, Onboarding, Customer Experience
- Experience: Prior experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment, and experience within the healthcare tech industry is highly preferred.
- Type: Full-time
- Salary: Competitive Salary & Bonus Plans
Restaurant365
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…
Senior Customer Success Manager
United States
- Skills: Customer Success, SaaS, Relationship Management, Stakeholders, Product Adoption, Cross-functional Collaboration, ROI, Strategic Customers, Service Level, Team Empowerment
RevolutionParts
RevolutionParts is a pioneering force in the automotive eCommerce realm, committed to technology, top-notch customer service, and a profound understanding of t…
Customer Experience Advocate (CXA)
United States
- Skills: Customer Experience, eCommerce, Sales, Consultative Skills, Product Adoption, Onboarding, Customer Advocacy, Relationship Building, Customer-centric, Strategic Consultant
Vercel
Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Customer Success Manager (CSM)
United States
- Skills: Customer Success Manager, B2B, SaaS, Enterprise accounts, Frontend development, Cloud infrastructure, Networking, Application deployment, CI/CD, Developer Tools
- Experience: 3+ years of professional experience in B2B / SaaS
- Type: Full-time
- Salary: $115,000-150,000 OTE
Scope AR
Scope AR is supercharging the productivity of Aerospace, Aviation, and Medical Tech manufacturers by empowering their teams with AR work instructions on the fr…
Customer Success Manager
United States
- Skills: Customer Success, Post-sales activities, Onboarding, Program management, Consultative support, Customer engagement, Training, Customer feedback analysis, Customer health monitoring, Stakeholder contact
- Experience: Exposure to or is highly passionate about XR use cases within an enterprise business setting.
Propelus
Propelus delivers trusted and accurate healthcare compliance solutions, ensuring workforce requirements are met, fostering safety and supporting communities th…
Client Success Lead
United States
- Skills: Client Success, Team Leadership, Operational Management, Customer Management, Performance Monitoring, Process Improvement, CRM Platforms, Team Development, Healthcare Compliance, SLED SaaS
- Experience: 5+ years of experience in customer success, account management, or related roles, with at least 3 years in a team management capacity.
- Type: Full-time
FORM
Customer Success Manager
United States
- Skills: Customer Success, B2B, Onboarding, Data Analysis, SQL, Executive Communication, Relationship Building, Customer Training, Managed Services, Data-Driven Results
- Experience: 2-3 years’ experience managing B2B customers; experience managing Enterprise customers or a portfolio of $2M ARR or more is a bonus
Ashby
Ashby is focused on continuous improvement and caring deeply about customer experiences, aiming to elevate the customer journey through effective leadership an…
Head of Strategic Customer Success
United States
- Skills: Customer Success, SaaS, Leadership, Strategic Thinking, Cross-functional Collaboration, Analytical Mindset, B2B, Product Adoption, Customer Experience, Continuous Improvement
- Experience: Proven leadership in growing and developing high-performing Customer Success Teams in a SaaS environment
- Type: Full-time
- Salary: Competitive compensation offered
Passthrough
We exist to make investing in the private markets as easy as Robinhood did for public stocks. Our goal is to make our customers love us and their investors rec…
Client Support
United States
- Skills: client support, alternative investment, venture capital, private equity, hedge funds, onboarding, training, document completion, software implementation, attention to detail
- Experience: Prior legal experience in the alternative investment space is a plus
- Type: Full-time
- Salary: $60,000 - $65,000 per year
Printful & Printify
Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base. Printify connects…
Segmentation and Onboarding Product Manager
United States
- Skills: Product Management, E-commerce, Onboarding, User Experience, Product Adoption, Market Segmentation, Data Analysis, Cross-functional Collaboration, Brand Strategy, Technical Development
- Type: Full-time
Restaurant365
A SaaS company disrupting the restaurant industry with a cloud-based platform providing a unique, centralized solution for accounting and back-office operation…
Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Customer Success Manager
United States
- Skills: Customer Success, Client Relationships, Payroll, Token Grants, Immigration, Compliance, Customer Support, Subject Matter Expert, Problem Solving, Global Presence
- Experience: Background in payroll, either in-house or at a payroll provider/EOR
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, providing sales and marketi…
Senior Enablement Manager
United States
- Skills: sales enablement, onboarding programs, training content, sales methodologies, data-driven strategies, cross-functional collaboration, sales performance, enablement roadmap, project management, stakeholder engagement
- Experience: 6+ years of experience in Sales/GTM Enablement, preferably in SaaS or enterprise software.
- Type: Full-time
Diligent
Client Success Manager
United States
- Skills: Client Success Manager, C-suite updates, hospital partners, relationship management, fleet utilization, customer service, account management, stakeholder discussions, project management, OKRs
- Experience: Experience in client-facing roles, Experience in customer service industry, Experience with account and/or project management, Experience interacting with clients at all levels, including C-Suite Executives
- Type: Full-time
Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Strategic Customer Success Manager
United States
- Skills: Customer Success, SaaS, IoT platform, strategic consulting, relationship building, problem solving, solutions-oriented, stakeholders, business reviews, workflow changes
- Experience: 6+ years of experience in a Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
- Type: Full-time
- Salary: $97,282.50 - $130,800 USD
Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Sales Enablement Program Manager
United States
- Skills: Sales Onboarding, Project Management, B2B SaaS, Training Programs, Training Effectiveness, Stakeholder Management, Certification in Instructional Design, Revenue Growth, Content Development, Asynchronous Training
- Experience: 1+ years of project management experience in a fast-paced B2B SaaS environment.
- Type: Full-time
- Salary: $21,900 to $49,300 USD
ON24
ON24 is a leading intelligent engagement platform that transforms how businesses communicate and engage with their audiences through digital experiences.
Customer Success Manager
United States
- Skills: Customer Success, Client Engagement, Product Adoption, Project Management, Stakeholder Management, Data Analysis, Cross-functional Collaboration, Renewal Contracts, Operational Processes, Customer Satisfaction
- Type: Full-time
The Start Up
The Start Up (SU) Lead is an expert in global site start-up activities and is accountable for the execution of the site start-up strategy and planning.
Start Up Lead
United States
- Skills: site start-up, activation readiness strategy, milestone planning, risk mitigation, stakeholder communication, client meetings, project management, oversight, training sessions, cross-functional activities
- Experience: 5 years or more in start up, ideally with SU Lead or PM experience in either a CRO or pharmaceutical/ biotech industry or equivalent.
- Type: Full-time
Wonderschool
Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes, as well as in the gov…
Provider Onboarding Specialist
United States
- Skills: onboarding, customer service, account management, technology, communication skills, CRM, provider experience, training, business coaching, problem-solving
- Experience: 3+ years of onboarding, customer service, or account management experience in the technology or education space
Spring Health
Spring Health is a leading provider of mental health service, partnering with over 450 companies, providing care for 10 million people. We utilize clinically v…
Customer Success Manager
United States
- Skills: customer success, account management, mental health, SaaS, upselling, data visualization, KPI, renewals, expansion, onboarding
- Experience: 3+ years in account management, customer success, implementation or healthcare management.
- Type: Full-time
- Salary: $86,000 - $106,250
Doppel
Doppel is the leading solution in modern digital risk protection for trusted brands. Our state-of-the-art AI scans over 10 million entities daily across the we…
Customer Success Manager
United States
- Skills: Customer Success Manager, SaaS, legal, cybersecurity, customer relationships, customer trials, customer communication, fast-paced environment, hustle, in-person social events
- Experience: 3+ years of CSM or AM SaaS experience, with a strong preference for legal or cybersecurity.
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Customer Success Manager
United States
- Skills: customer success, on-boarding, up-selling, cross selling, relationship management, renewal risks, adoption rates, collaborate, customer experience, growth opportunities
- Experience: 5-7 years of experience in a customer account facing role
Intuit
Intuit has built foundational capabilities for collecting, processing, and transforming raw data into a connected mesh of high-quality data, enabling technolog…
Various Positions
United States
- Skills: Customer Success, Finance, Remote, Engineering, Tax, Data, Product Management, User Experience, Hybrid Work, Corporate Strategy
Spark Shipping
Customer Onboarding Specialist
United States
- Skills: customer onboarding, training, customer success, SaaS platforms, Zoom, problem-solving, e-commerce, integration, onboarding materials, communication
- Experience: Proven experience in customer onboarding, training, or customer success.
Flywire
Customer Success Manager
United States
- Skills: B2B, customer relationships, onboarding, client success, renewal process, strategic relationships, quarterly business reviews, troubleshooting, product feedback, client investment
Addepar
Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of …
Client Success Manager
United States
- Skills: client success, post-sales lifecycle, strategic guidance, value, adoption, retention, renewal, cross-functional, advocacy, client engagement
- Experience: 3+ years
- Salary: $69,000 - $107,000 + bonus + equity + benefits
Sift
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data …
Customer Success Manager
United States
- Skills: Customer Success Management, Account Management, Customer Support, SaaS, Fraud, Technical Acumen, Project Management, Customer Advocacy, Data-driven Metrics, APIs
- Experience: 5+ years experience in a Customer Success Manager role or similar role
Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying complian…
Senior Manager of Customer Success
United States
- Skills: customer experience, process improvements, client retention, operational excellence, payroll, scalable strategies, client relationships, internal processes, client satisfaction, strategic partner
- Experience: deep expertise in payroll—ideally with global exposure
Embrace
Embrace provides the only user-focused mobile app observability solution based on OpenTelemetry. By delivering crucial mobile telemetry across DevOps and mobil…
Customer Success Manager
United States
- Skills: customer lifecycle, onboarding, performance improvement, revenue, user engagement, implementation strategies, relationship management, technical issues, communication skills, self-directed
- Experience: 3 - 5 years of experience owning and managing accounts with proven track record of retention
- Salary: $125K - $155K
LogicGate
LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming bu…
Implementation Services Associate
United States
- Skills: Implementation, Customer Success, Risk Management, GRC, Consulting, Project Management, SaaS, Training, Onboarding, Relationship Management
- Experience: 2+ years of experience in GRC Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role
- Type: Full-time
- Salary: $65,000- $75,000 per year + variable + equity + benefits
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group…
Client Success Manager
United States
- Skills: client success, employer relationships, product adoption, engagement, client retention, strategic consultant, mental health champion, client happiness, industry expertise, best experience
Pomelo Care
Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are trans…
Customer Success Project Manager
United States
- Skills: customer success, project management, health tech, stakeholder engagement, data analysis, relationship management, implementation, cross-functional collaboration, healthcare experience, customer retention
- Experience: 3-5 years in consulting, customer success, or project management, ideally with at least 1 year in health tech or healthcare
- Salary: $100,000-125,000
sFOX
sFOX is a full-service prime dealer uniting liquidity from over 30 exchanges and OTC desks in one easy-to-manage platform. sFOX's platform provides traders wit…
Head of Customer Success
United States
- Skills: client success, team development, performance indicators, customer experience, remote team, financial services, strategic initiatives, data analysis, crypto, liquidity management
- Experience: Proven leader of diverse teams with experience in developing personnel to their fullest potential and growing a team to meet the needs of a rapidly scaling business
- Type: Full-time
- Salary: $150,000 to $175,000
Via
Via builds technology that changes the way the world moves. With a mission to create modern and efficient public transportation systems, Via utilizes AI-powere…
Partner Success Principal
United States
- Skills: customer relationships, revenue growth, strategic guidance, operational issues, service performance, contract renewals, data analysis, relationship building, problem-solving, team player
- Experience: 6+ years
- Salary: 125000-165000
Voxie
Voxie is a leading conversational texting and automation platform that enables brands to personalize the text messaging experience for their customers at scale…
Senior Customer Onboarding Consultant - Franchise
United States
- Skills: consultative onboarding, customer journey, project management, SaaS, marketing technology, SMS, communication strategies, relationship-building, customer workflows, processes
- Experience: 3+ years of hands-on experience in a consultative onboarding role, supporting large franchise / multi-location organization and/or enterprise-level customers co-developing communication strategies
- Salary: $90,000 - $125,000
Gartner, Inc.
Gartner is a leading research and advisory company that provides expert analysis and bold ideas to help enterprise leaders and their teams succeed with their m…
Client Success Associate (Portuguese Speaking)
United States
- Skills: Client Success, account management, client engagement, onboarding, stakeholder collaboration, service delivery, business results, communication skills, critical thinking, influencing skills
- Experience: 6+ months relevant professional and/or internship experience
- Type: Full-time
- Salary: 53,000 USD - 80,000 USD
Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to em…
Team Leader
United States
- Skills: team management, product development, hiring processes, onboarding, team dynamics, feedback, guidance, coaching, frontend, backend
- Experience: Extensive experience with Frontend (React, JS, ES6 and Jest) or Backend (Elixir/Phoenix); Managed an engineering team of at least 2 people.
- Type: Full-time
- Salary: USD 73,150 to USD 164,600
SnapLogic
Innovative, high-growth, customer-focused company in a large and growing market.
Senior Customer Success Manager
United States
- Skills: Customer Success, Onboarding, Integration Platform, Escalation Management, Account Management, Renewals, Upselling, Problem Solving, Communication Skills, Collaboration
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Customer Success Manager
United States
- Skills: Customer Success, Account Management, Relationship Management, Project Management, Networking, Cloud Security, Performance, Stakeholder Engagement, Product Adoption, Multilingual
- Experience: 5+ years of experience in a Customer Success/Account Management role [or related, customer facing roles].
Skydio
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio t…
Customer Success Manager - DOT
United States
- Skills: Customer Success, Implementation, Technical Support, Project Management, Customer Relationships, Retention, Expansion, UAS, DOT Regulations, Proactive Support
- Type: Full-time
- Salary: $120,000 - $158,025
Nx
Nx helps engineering teams deliver faster by guiding them through Nx adoption, setting up Nx Cloud, establishing best practices, and optimizing their CI/CD.
Developer Productivity Engineer
United States
- Skills: developer productivity, Nx adoption, Nx Cloud, CI/CD, sales support, customer success, onboarding, training, account retention, customer satisfaction
Omada Health
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s …
Customer Success Associate
United States
- Skills: customer success, client relationships, business implementation, upselling, marketing strategy, revenue expansion, customer satisfaction, cross-functional collaboration, data-driven decisions, project management
- Experience: 2+ years of relevant professional experience
- Type: Full-time
- Salary: $95,900 - $114,900
Synack
Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and ga…
Senior Customer Success Manager
United States
- Skills: customer success, account management, cyber security, bilingual, customer retention, risk management, success plans, technical presentations, customer advocacy, data analytics
- Experience: At least 5-7 years account management and/or customer success experience in the Cyber Security Industry or Technology Industry
- Salary: $120,000 - $160,000
Watershed
Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Enterprise Customer Success Manager
United States
- Skills: Customer Success Managers, SaaS, Climate Journeys, Enterprise Customers, Onboarding, Carbon Footprint, Value Maximization, Project Management, Relationship Building, Communication Skills
- Experience: Relevant CSM experience, in a SaaS organization.
- Salary: $130,500 - $172,000 USD
Okendo
Okendo is a customer-marketing platform trusted by 4,000+ of the world’s fastest-growing consumer brands like Kim Kardashian’s brand, SKIMS. The platform is a …
Onboarding Specialist
United States
- Skills: customer marketing, onboarding, ecommerce, support, product expertise, merchant success, collaboration, platform utilization, accelerate, growth
Fundraise Up
At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation …
Senior Solutions Engineer
United States
- Skills: onboarding, solutions, technical sales, SAAS, project management, fundraising, consulting, client relations, data management, web analytics
- Experience: 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
- Type: Full-time
- Salary: $110,000 - $130,000
Reddit
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the intern…
Product Manager - Onboarding
United States
- Skills: Onboarding, product management, retention, roadmap, OKRs, analytical skills, engineering, user experience, cross-functional teams, growth
- Experience: 4+ years experience in consumer product management
- Type: Full-time
- Salary: $190,800 - $276,100 USD
FiscalNote
FiscalNote is a company that provides technology solutions for policy-focused clients, emphasizing client success, product training, and strategic support.
Client Success Manager
United States
- Skills: Client Success, SaaS, product adoption, training, onboarding, technical support, client management, strategic best practices, presentation skills, problem solving
GitLab
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Customer Success Architect
United States
- Skills: DevSecOps, Customer Success, Technical Consultant, Solution Guidance, Product Adoption, Customer Workshops, Technical Enablement, Stakeholder Alignment, Communication Skills, Relationship Management
Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations that depend on physical operations to harness Internet of Th…
Strategic Customer Success Manager
United States
- Skills: Customer Success, strategic consulting, SaaS, relationship management, problem-solving, stakeholder communication, project management, operational efficiency, IoT platform, cross-functional collaboration
- Experience: 6+ years of experience in a Customer Success, account management, or strategic consulting role.
- Type: Full-time
- Salary: $97,282.50 — $130,800 USD
Amplemarket
Amplemarket is an AI-powered sales platform that helps B2B companies generate more opportunities through advanced lead generation and personalized customer eng…
Senior Customer Success Manager
United States
- Skills: Customer Success, Account Management, SaaS, Customer Experience, Onboarding, Customer Advocacy, Retention, Upsell, Project Management, Analytical Skills
- Experience: 3+ years of experience in customer success, account management, or similar customer-facing role
AuditBoard
AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our a…
Customer Success Manager
United States
- Skills: Customer Success Manager, Account Management, B2B SaaS, Customer Satisfaction, Customer Feedback, Product Knowledge, Issue Resolution, Retention & Expansion, Upselling, Communication Skills
- Experience: 3+ years in Customer Success, experience managing complex customer relationships in a B2B SaaS environment
- Type: Full time
- Salary: $108K – $162K
Restaurant365
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-of…
Senior Manager, Customer Success
United States
- Skills: customer success, Enterprise Customers, retention, adoptions, customer health, NPS, mentoring, cross-functional, Sales, Customer Experience
Clarity Financial, Inc.
Clarity Financial is a company focused on helping families discover, plan for, and access educational opportunities, while also helping schools operate efficie…
Client Success Manager - Contracts & Billing
United States
- Skills: Client Success, Billing, Contracts, Onboarding, Implementation, Training, School Business Office, Financial Sustainability, Compliance, Feedback
- Experience: 5 years
- Type: Full-time
Convera
Convera is the largest non-bank B2B cross-border payments company in the world, leveraging decades of industry expertise and technology-led payment solutions t…
Sales Enablement Business Partner- Segment Lead
United States
- Skills: Sales Enablement, onboarding programs, B2B sales, cross-functional teams, training modalities, project management, knowledge gaps, performance metrics, Highspot, collaboration
- Experience: 6-8 years
- Type: Full-time
Clearco
Clearco is the non-dilutive working capital solution for e-commerce businesses in the United States. Clearco’s unique Invoice Funding product allows companies …
Director of Enablement
United States
- Skills: revenue enablement, sales training, B2B, fintech, e-commerce, SaaS, sales methodologies, project management, CRM, enablement metrics
- Experience: 7+ years of experience in revenue enablement, sales training, or related roles, with at least 3+ years in a leadership capacity
- Type: Full time
Commure + Athelas
Healthcare technology company simplifying provider's lives with an innovative suite of software and hardware solutions.
Operations Manager, Launch
United States
- Skills: Revenue Cycle Management, project management, data analysis, cross-functional collaboration, client onboarding, operational metrics, autonomous environment, customer experience, SaaS, process improvement
- Experience: Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
- Type: Full time
- Salary: $80K – $120K
E2open
E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Customer Success Manager
United States
- Skills: Customer Success, Supply Chain, Customer Retention, Logistics, Account Management, Business Process, Interpersonal Skills, Risk Mitigation, Cross-Selling, SaaS
- Experience: 5+ years of direct customer-facing working experience in a customer success role with major accounts
EnergyHub
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, …
Senior Director, Client Services
United States
- Skills: Client Services, Customer Success, Implementation Services, P&L Management, Utility Customers, Operational Performance, Leadership, Client Relationships, Program Development, Revenue Growth
- Experience: 10+ years experience as a leader growing and scaling software delivery and support teams, in a fast paced, client-centric, environment.
- Salary: $200,000 - $225,000 USD
Eulerity
Eulerity is an innovative marketing automation AI platform built to help multi-location enterprises streamline and optimize their digital advertising efforts. …
Team Lead, Local Marketing Support
United States
- Skills: Customer Success, Support, Team Management, Onboarding, Adoption, Franchise Businesses, Metrics, Data-driven, Customer Engagement, Cross-Functional Collaboration
- Experience: 5+ years
- Type: Full-time
- Salary: $80,000 - $105,000
Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organiz…
Associate Customer Success Manager
United States
- Skills: customer success, insurance, project management, stakeholder management, risk management, software development, Agile, communication, user training, quality assurance
- Experience: 3-5 Years
- Type: Full-time
- Salary: $70,000 to $115,000
Ema
Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Customer Success Specialist
United States
- Skills: Customer Engagement, Onboarding, Product Adoption, Retention, Growth, Upselling, Cross-selling, Issue Resolution, Customer Advocacy, Metrics
- Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
- Type: Full time
FacilityOne
FacilityONE is a software company dedicated to providing a high-value solution to make it easy for our customers to manage safe, productive, and well-maintaine…
Onboarding and Implementation Specialist
United States
- Skills: Onboarding, Implementation, Customer Field Documentation, Customer Training, Software Validation, CRM Software, Technical Equipment, Collaborate, Problem-Solving, Remote Work
- Experience: 0-1 years of experience in field service or similar customer facing role
- Type: Full time
- Salary: $60k-62k base, plus bonus opportunity
Paradigm
Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 coun…
Customer Success Specialist - MerusCase
United States
- Skills: Customer Success, SaaS, client-facing, support, customer inquiries, onboarding, training, product feedback, sales, team environment
- Experience: 2+ years of experience in Customer Success/Customer Service, 2+ years SaaS environment experience
Hawk
Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerf…
Customer Success Manager
United States
- Skills: customer success, B2B enterprise software, SaaS, digital payments, customer retention, C-suite, communication skills, cross-sells, NPS, AML
- Experience: 3+ years of experience in customer-facing roles within B2B enterprise software.
- Type: Full time
Snapdocs
Snapdocs is a rapidly growing company that is disrupting the residential mortgage market, bringing scalable and sophisticated software to a pillar of the US ec…
Customer Success Manager
United States
- Skills: Customer Success, Lender relationships, Digital closing goals, Account plans, Customer metrics, Customer engagement, Upsells, Project management, Communication skills, Data analysis
- Experience: 5+ years in customer-facing roles, with a steady progression toward owning the relationship with large accounts; 3+ of those working with mid-market or larger customers/accounts
- Type: Full-time
- Salary: $107,000 - $161,000 plus a 20% variable bonus based on the base salary