29 Technical And Product Support jobs in Remote - Republic of the Philippines.

Republic of the Philippines

• Skills: Client Support, Platform Guidance, Issue Resolution, Troubleshooting, Cross-Functional Collaboration, Customer Support, SaaS, Ticketing Systems, Analytical Skills, Communication Skills
• Experience: 2+ years in account management, customer support, or a similar client-facing role.

Republic of the Philippines

• Skills: Customer Support, Live Chat, Email, Tech Industry, User Inquiries, Help Desk Software, Remote Tools, User Feedback, Positive Attitude, Dynamic Environment
• Experience: 5+ years as a Live Chat Support Specialist in the tech industry, 2+ years of remote experience
• Type: Full time
• Salary: ₱550.00 per hour

Republic of the Philippines

• Skills: Customer Solutions Engineering, SaaS support, SQL, APIs, problem solving, technical expertise, communication skills, troubleshooting, documentation, ETL processes
• Experience: Experience building documentation or technical how-to guides using a variety of media (text, images, video); prior experience in roles that merge the technical with the client-facing, such as engineering support or customer success.
• Type: Full-time
• Salary: ₱1,215,000 - 1,700,000

Republic of the Philippines

• Skills: customer support, payroll processes, service level agreements, communication, escalation processes, support software, SaaS, independent work, team collaboration, continuous improvement
• Experience: Minimum 1 year of experience in Australian Payroll is nice to have.
• Type: Full-time

Republic of the Philippines

• Skills: Customer Support, Technical Requests, Web Design, Salesforce, HTML, CSS, JSON, Photoshop, CRM Systems, Communication Skills
• Experience: Experience with front-end web development and data (HTML / CSS / JSON) is required

Republic of the Philippines

• Skills: Technical Support, management, leadership, troubleshooting, coaching, service level agreements, cross-functional initiatives, project management software, customer support, OKRs
• Experience: 4+ years of management or leadership experience, 2+ years of Technical Support management

Republic of the Philippines

• Skills: Customer Support, Live Inquiries, Ticket Management, Knowledge Base Development, Order Processing, Database Updates, Issue Resolution, Customer Engagement, Productivity Monitoring, Training Manuals
• Experience: 1-5 years
• Type: Part-time
• Salary: Up to PHP 45,000 for Entry Level; Up to PHP 53,000 for Intermediate Level; Up to PHP 56,000 for Expert Level

Republic of the Philippines

• Skills: customer support, technical support, SaaS, problem-solving, communication skills, support tickets, CRM, knowledge base, troubleshooting, customer experience
• Experience: 2 years
• Type: Full-time

Republic of the Philippines

• Skills: customer support, onboarding, setup process, communication skills, attention to detail, client relationships, troubleshooting, training, software, real estate
• Experience: Previous experience in a support, training, or customer service role
• Type: Full-time
• Salary: PHP 40,000

Republic of the Philippines

• Skills: customer inquiries, technical support, customer experiences, troubleshoot, document interactions, customer feedback, onboarding, communication skills, problem-solving, remote work
• Experience: Proven experience in a customer support role, preferably within the online education or eCommerce industries

Republic of the Philippines

• Skills: customer experience, troubleshoot, technical issues, product expert, customer queries, timely resolutions, collaboration, support issues, internal knowledge-sharing, customer support
• Experience: Proven experience in customer support or a related role

Republic of the Philippines

• Skills: Technical Support, Troubleshooting, Customer Experience, Artificial Intelligence, Python, SQL, Product Knowledge, APIs, Machine Learning, Zendesk
• Experience: 2-5 years
• Type: Full-time

Republic of the Philippines

• Skills: customer inquiries, resolving issues, customer experience, communication skills, order processing, troubleshooting, support tickets, documentation, CRM systems, remote support
• Experience: 1+ years in customer support, at least 1 year of remote work experience
• Type: Full-time
• Salary: $6/hr based on experience

Republic of the Philippines

• Skills: customer service, support technician, application support, network systems, problem-solving, Salesforce, communication skills, documentation, troubleshooting, team collaboration
• Experience: Minimum 3 years of experience as a support technician supporting Applications and Network Systems
• Type: Full-time
• Salary: P40,000 – P50,000 (Monthly Package)

Republic of the Philippines

• Skills: Customer Support, Payroll, SaaS, Communication, Service Level Agreements, Escalation Processes, Issue Resolution, Compliance, Continuous Improvement, Customer Queries
• Experience: Minimum 1 year of experience in Australian Payroll is nice to have.
• Type: Full-time

Republic of the Philippines

• Skills: technical support, customer experience, troubleshooting, REST API, communication skills, Chrome DevTools, frontend defects, backend defects, documentation, engineer collaboration
• Experience: 2+ years of troubleshooting experience in a Technical Support role or similar customer facing capacity.
• Type: Full-time

Republic of the Philippines

• Skills: Client Support, Onboarding, Technical Support, B2B Technical Solutions, Client Engagement, Customer Satisfaction, Problem Solving, Communication Skills, Dynamic Environment, Attention to Detail
• Experience: At least 5 years of experience in client success or account management
• Type: Full time