Samsara
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Technical Support Engineer
Mexico
- Skills: Technical Support Engineer, IoT solutions, customer support, technical troubleshooting, knowledge base articles, SaaS systems, CRM experience, documentation, customer experience, hyper-growth environment
- Level: mid
- Type: full_time
Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the pro…
AI Innovation Specialist (Contractor)
Mexico
- Skills: automation, AI tools, workflow automation, API integrations, data accuracy, productivity, Zapier, n8n, Python, SQL
- Level: mid
- Type: contract
Peppr
At Peppr, we believe that technology should empower restaurants to thrive. Our mission is to provide restaurants with the tools they need to succeed in a fast-…
Restaurant Support Specialist
Mexico
- Skills: customer support, technical support, restaurant operations, point-of-sale systems, troubleshooting, remote training, system configuration, CRM platforms, problem-solving, communication skills
- Level: mid
- Type: full_time
Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden a…
RMM/MDM Software Engineer
Mexico
- Skills: RMM, MDM, Apple, JAMF, Kandji, Addigy, DevOps, REST APIs, automation, infrastructure-as-code
- Level: mid
- Type: full_time
Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the pro…
TechOps Specialist
Mexico
- Skills: Data integrity, Technical support, Software development, AWS, JavaScript, MongoDB, SQL, GitHub, CRM systems, Problem-solving
- Level: mid
- Type: contract
Hireframe
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, …
Customer Support Representative
Mexico
- Skills: customer support, technical troubleshooting, CRM, Hubspot, remote work, software inquiries, communication skills, multi-tasking, performance bonuses, professional growth
- Level: mid
- Type: full_time
Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided eve…
Observability Engineer
Mexico
- Skills: Observability, Monitoring, Dynatrace, Platform Administration, Automation, Cloud Platforms, Technical Writing, Process Improvement, Stakeholder Management, Implementation
- Level: mid
- Type: full_time
Enroute
We partner with leading organizations to connect top technical talent with opportunities where they can make an impact.
Fullstack Application Support Engineer
Mexico
- Skills: Ruby on Rails, NodeJS, cloud infrastructure, database management, troubleshooting, application support, relational databases, NoSQL databases, Azure Services, cross-functional collaboration
- Level: mid
- Type: full_time
SupportYourApp
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Customer Support Consultant
Mexico
- Skills: customer support, CRM systems, multicultural, multilingual, remote work, technical support, customer experience, team KPIs, crypto, customer relationships
- Level: entry
- Type: full_time
BrandBastion
We help brands like Netflix, Red Bull, NARS, and Uber maximize social engagement across organic and paid, while keeping communities safe and conversations mean…
Customer Support Specialist
Mexico
- Skills: customer support, B2B SaaS, AI-powered, live chat, troubleshooting, implementation, documentation, communication skills, social media, emotional intelligence
- Level: mid
- Type: full_time
Wati
Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue …
Customer Support Associate
Mexico
- Skills: Customer Support, SaaS, CRM systems, Zendesk, Freshdesk, Intercom, technical issues, problem-solving, multilingual, night shifts
- Level: mid
- Type: full_time
Smart Apartment Data
For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market in…
Client Training and Support Professional
Mexico
- Skills: Big Data, Client support, Training, SaaS, Onboarding, Remote work, Real estate software, User training, Video conferencing, Market intelligence
- Level: entry
- Type: other
Hireframe
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, …
Customer Support Representative
Mexico
- Skills: customer support, gym management software, remote work, communication, problem solving, software inquiries, collaboration, ticketing software, CRM, professional growth
- Level: mid
- Type: full_time
Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…
Technical Implementations Specialist
Mexico
- Skills: no-code platforms, low-code tools, API integrations, workflow automation, AI technologies, client platforms, Zendesk, Gorgias, PixieBrix, project management
- Level: mid
- Type: full_time
Hire Overseas
Automation Specialist
Mexico
- Skills: AI workflows, automation, JavaScript, APIs, webhooks, automation design patterns, debugging, ChatGPT, Make, Zapier
- Level: mid
- Type: full_time
Spines
At Spines, we’re rebuilding publishing for a new era: powered by technology, guided by craft, and built around the author. Our next-generation publishing platf…
Customer Billing Support Specialist
Mexico
- Skills: customer financial support, payment processing, collections, CRM tools, English communication, problem-solving, financial transactions, dispute resolution, SaaS, remote work
- Level: entry
- Type: full_time
Snowflake
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaborati…
Associate Services Delivery Manager
Mexico
- Skills: project coordination, customer success, delivery support, cloud technologies, SaaS concepts, Jira, Asana, Smartsheet, data technology, bilingual Spanish
- Level: entry
- Type: full_time
SupportYourApp
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Customer Success Specialist
Mexico
- Skills: Customer Success, Digital Marketing, SaaS, E-commerce, Customer Support, Technical Support, Project Management, Zoom, Hubspot, Intercom
- Level: mid
- Type: full_time
Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…
Technical Support Representative
Mexico
- Skills: technical support, customer satisfaction, problem-solving, software installation, hardware troubleshooting, network design, conflict resolution, client experiences, remote work, communication
- Level: entry
- Type: full_time
CrowdStrike
CrowdStrike is a global leader in cybersecurity, protecting modern organizations with an advanced AI-native platform designed to stop breaches.
Technical Support Engineer
Mexico
- Skills: technical support, customer support, B2B SaaS, Kubernetes, Ansible, Linux, shell scripting, ticket tracking, problem solving, cloud administration
- Level: mid
- Type: full_time