26 Technical And Product Support jobs in Remote - Republic of India.

Hiring now: Technical Support Mgr @ Fortanix, Associate Service Desk An @ Altera Dig, Sr Technical Support Engr @ Sumo Logic, Sr Technical Support Engr @ Liveperson, Application Support Lead @ Razorpay, Customer Support Spec @ Aircall, Solution Support Engr Apa @ Logiwa, Customer Solutions Engr C @ Cloudflare, Personalized Support Engr @ Twilio, Sr Prod Support Engr @ Appfire.Explore more at jobswithgpt.com.

🔥 Skills

technical support (8) troubleshooting (8) SaaS (7) customer satisfaction (5) SQL (5) DevOps (4) customer support (4) communication (4) Technical Support (3) problem-solving (3)

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Republic of India (26)
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Fortanix

Technical Support Manager Republic of India
Skills & Focus: technical support, cloud security, cybersecurity, customer satisfaction, project management, troubleshooting, SaaS, DevOps, infrastructure, operational excellence
About the Company: Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions…
Experience: 5+ years in leading technical product support teams with a combined 10+ years of IT experience.
Type: Full-time
Benefits: Mediclaim Insurance, Personal Accident Insurance, Internet Reimbursement

Altera Digital Health

Associate Service Desk Analyst Republic of India
Skills & Focus: L1 Desktop troubleshooting, Technical support, Incident management, B2B client support, AC, Voice support, Ticket management, Shift work, Allscripts applications, Customer satisfaction
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 2.5 years of experience (preferable)

Sumo Logic, Inc.

Senior Technical Support Engineer Republic of India
Skills & Focus: Technical Support, SaaS, Cloud Technologies, Logging, SIEM, Customer Satisfaction, Problem-Solving, System Administration, SQL, Kubernetes
About the Company: At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native app…
Experience: Extensive SaaS Experience, preferably in a technical role managing multiple customer accounts, with a background in DevOps Engineering, SOC analysis, or similar positions.
Type: Full-time

Liveperson

Sr. Technical Support Engineer (L3/SME) Republic of India
Skills & Focus: cloud technologies, troubleshooting, customer support, SQL, SaaS, network protocols, web technologies, analytics, security principles, object-oriented languages
About the Company: LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and V…
Experience: 5+ years of related experience
Benefits: Health: medical, dental, and vision; Time away: vacation and holidays

Razorpay

Application Support Lead Republic of India
Skills & Focus: application support, policies, stakeholders, technical support, APIs, data analysis, negotiation, Customer Satisfaction, business reports, payment industry
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: At least 4-6 years of experience as Application Support Lead/Manager.

Aircall

Customer Support Specialist Republic of India
Skills & Focus: customer support, technical solutions, product education, customer satisfaction, communication, advocate, global support, problem-solving, features, functionalities
About the Company: Aircall is a technology company that creates communication solutions to empower customers to make human connections.

Logiwa

Solution Support Engineer (APAC) Republic of India
Skills & Focus: technical support, WMS, customer satisfaction, troubleshooting, collaboration, problem-solving, analytical skills, documentation, ticketing system, communication skills
About the Company: Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO…
Experience: At least 5 years of experience in providing technical support for WMS(Warehouse Management System) solutions
Type: Full-time

Cloudflare

Customer Solutions Engineer (CSE) Republic of India
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical best practices, customer retention, relationship building, technical guidance, scripting language, problem-solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Type: Full-time

Twilio

Personalized Support Engineer Republic of India
Skills & Focus: customer support, technical support, REST API, cloud solutions, problem solving, collaboration, prioritization, empowerment, JIRA, customer feedback
About the Company: At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…
Experience: 2+ years’ experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions.
Benefits: Competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and mu…

Appfire

Senior Product Support Engineer Republic of India
Skills & Focus: Product Support, Atlassian, Technical Issues, SaaS, DevOps, Team Collaboration, System Administration, Continuous Integration, Customer Support, Remote Work
About the Company: Appfire has been a remote-first company since its inception, employing over 800 people across 27 countries. They focus on fostering an environment where all em…
Experience: Minimum 5+ years as a system or Application Support Engineer/Senior Support Engineer; 3+ years as an application or system administrator.
Type: Full-time
Benefits: Financial benefits including an equity incentive program, remote working allowance, group medical, life, and accident i…

Interface Ai

Associate Director/Director - Technical Support Republic of India
Skills & Focus: technical support, customer support, team leadership, strategy development, performance management, technical escalations, data analysis, cross-functional collaboration, documentation, operational oversight
About the Company: interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated A…
Experience: 12+ years with a minimum of 6 years in technical support and at least 2 years in a leadership role managing support teams.

Sleek

L3 Support Engineer Republic of India
Skills & Focus: Technical Support, L3 Support Engineer, Zendesk, JIRA, Cloud, Database Records, Data-driven, Collaboration-Driven, Analytical Mindset, Structured Thinking
About the Company: Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We innovate in a highly lucrative…
Experience: Minimum of 5 years as Technical Support Engineer
Type: Remote/Hybrid
Benefits: Generous paid time off, employee share ownership plan, competitive market salaries, flexibility to work from home or re…

Luxoft

ING Calypso Support Engineer Republic of India
Skills & Focus: Calypso, Production Support, FX, MM products, Continuous Integration, functional support, technical support, bank initiatives, communication skills, geographically dispersed team
Experience: 5+ years

Shipbob

Technical Support Engineer III - Atlassian Administrator Republic of India
Skills & Focus: Atlassian Administrator, Jira Service Management, cloud application suite, end user support, JSM projects, workflows, automation, customer portals, plugin configuration, troubleshooting skills
Experience: Minimum 10 years of total work experience interacting with customers; Minimum 5 years of work experience as Jira Administrator

Bottomline

Customer Support Specialist Republic of India
Skills & Focus: customer experience, support, software, service applications, communication, problem solving, technical excellence, strategic planning, cross-functional collaboration, customer satisfaction
About the Company: Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.

Twilio

Onboarding Operations Specialist (L1) Republic of India
Skills & Focus: Customer experience, Troubleshooting, Email communication, Stakeholder handling, Root cause analysis, Process improvements, Multi-tasking, Advanced escalations, SQL knowledge, Zendesk
About the Company: At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…
Experience: 1 - 3 Yrs
Type: Full-time
Benefits: Competitive pay, generous time-off, ample parental and wellness leave, healthcare, retirement savings program, and more…

Zeller

Senior Application Support Engineer Republic of India
Skills & Focus: Application Support, Service Delivery, Technical Issues, Customer Success, AWS Services, SQL, Incident Response, Change Management, Payments Experience, Product Company
About the Company: Zeller is a fast-growing Australian scale-up focused on reimagining business banking and payments, providing smarter payments and financial services solutions …
Experience: Experience in software companies with a customer-facing product; strong technical background with troubleshooting and analytical skills; familiarity with AWS services, SQL, release management, and incident response processes.
Type: Full-time

Reltio

Senior Customer Engineer Republic of India
Skills & Focus: Technical support, MDM, SaaS, Integration, Customer satisfaction, Programming, REST APIs, Cloud services, Data management, Problem-solving
About the Company: At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, mult…
Experience: 5+ years of experience with on-premise or cloud MDM solutions.
Benefits: Comprehensive Group medical insurance, Accidental Insurance, Life insurance, free online unlimited doctor consultations…

Sophos

Sales Operations Support Republic of India
Skills & Focus: Sales Operations, account management, contact management, opportunity issues, quoting assistance, case requests, troubleshooting, communication, EMEA, system issues
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …
Type: Contract

Startree

Technical Support Engineer Republic of India
Skills & Focus: Apache Pinot, OLAP, Customer Support, Real-time Analytics, Cloud Infrastructure, Big Data Technologies, SQL, Streaming Technologies, Kubernetes, Troubleshooting Skills
About the Company: StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. Founded by the core …
Experience: 4-6 years in Pre/Post-Sales or Customer-facing roles.

Liveperson

L3 Technical Support Engineer (Network) Republic of India
Skills & Focus: cloud technologies, technical support, troubleshooting, customer-centric, SaaS, network protocols, big data, SQL, mentorship, service orientation
About the Company: LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and V…
Experience: 5+ years of related experience
Benefits: Health: medical, dental, and vision; Time away: vacation and holidays

Blackpoint Cyber

Senior Tier 3 Technical Support Engineer Republic of India
Skills & Focus: Technical Support, Zendesk, microservices, APIs, cloud services, automation, troubleshooting, documentation, customer satisfaction, DevOps
About the Company: Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology, founded by former NSA cyber operati…
Experience: 5+ years in a Technical Support or Customer Support role
Type: Full time
Benefits: Competitive Health, Vision, Dental, and Life Insurance plans, robust 401k plan, Discretionary Time Off, and other minor…

Altera Digital Health

Associate Service Desk Analyst Republic of India
Skills & Focus: communication skills, L1 troubleshooting, Desktop support, technical support, incident management, ticket management, ACD, B2B clients, voice support, Citrix
About the Company: Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…
Experience: 2.5 years (preferable)
Type: Full-time

Apple

Genius Republic of India
Skills & Focus: customer service, technical expertise, troubleshooting, repair, Apple products, team collaboration, mentoring, communication, interpersonal skills, fast-paced environment
About the Company: Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience.
Experience: Experience in retail or sales, or related work experience.
Type: Full-time

Twilio

Personalized Support Engineer Republic of India
Skills & Focus: customer issues, support, SLA, cloud solutions, ticket system, task prioritization, situational urgency, time management, troubleshooting, collaboration
About the Company: Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experien…
Experience: 4+ years’ experience in a client-facing technical role, preferably in supporting REST API.
Benefits: Competitive pay, generous time-off, ample parental and wellness leave, healthcare, retirement savings program, and much…

Appfire

Senior Product Support Engineer Republic of India
Skills & Focus: Product Support, Atlassian, Troubleshooting, SaaS, AWS, Azure, DevOps, CI/CD, Customer Support, Technical Guidance
About the Company: Appfire has been a remote-first company since its inception. With 800+ employees across 27 countries, we foster an environment where everyone is respected and …
Experience: Minimum 3+ years of total experience
Type: Full-time
Benefits: Equity Incentive Program, Remote Working Allowance, Group Medical Insurance, Group Term Life Insurance, Personal Accide…