Last updated: 2025-06-01

20 Technical And Product Support jobs in Remote - Republic of India.

Hiring now: Technical Support Engineer @ Startree, Sr Technical Support Engineer @ Sumo Logic, Application Support Lead @ Razorpay, Sr Customer Engineer @ Reltio, Sr Product Support Engineer @ Appfire, Ing Calypso Support Engineer @ Luxoft, Solution Support Engineer Apac @ Logiwa, Associate Service Desk Analyst @ Altera Dig, Support Engineer Apac Weekends @ Supabase, Technical Support Engineer 2 Voice Emea @ Twilio. Explore more at at jobswithgpt.com

šŸ”„ Skills

SQL (5) Technical Support (5) Customer Support (4) SaaS (4) technical support (4) communication skills (4) Customer Satisfaction (3) APIs (3) Troubleshooting (3) troubleshooting (3)

šŸ“ Locations

Republic of India (19)

StarTree

StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. Founded by the core …

Technical Support Engineer

Republic of India

  • Skills: Apache Pinot, OLAP, Customer Support, Real-time Analytics, Cloud Infrastructure, Big Data Technologies, SQL, Streaming Technologies, Kubernetes, Troubleshooting Skills
  • Experience: 4-6 years in Pre/Post-Sales or Customer-facing roles.

Sumo Logic, Inc.

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native app…

Senior Technical Support Engineer

Republic of India

  • Skills: Technical Support, SaaS, Cloud Technologies, Logging, SIEM, Customer Satisfaction, Problem-Solving, System Administration, SQL, Kubernetes
  • Experience: Extensive SaaS Experience, preferably in a technical role managing multiple customer accounts, with a background in DevOps Engineering, SOC analysis, or similar positions.
  • Type: Full-time

Razorpay

Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…

Application Support Lead

Republic of India

  • Skills: application support, policies, stakeholders, technical support, APIs, data analysis, negotiation, Customer Satisfaction, business reports, payment industry
  • Experience: At least 4-6 years of experience as Application Support Lead/Manager.

Reltio

At ReltioĀ®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, mult…

Senior Customer Engineer

Republic of India

  • Skills: Technical support, MDM, SaaS, Integration, Customer satisfaction, Programming, REST APIs, Cloud services, Data management, Problem-solving
  • Experience: 5+ years of experience with on-premise or cloud MDM solutions.

Appfire

Appfire has been a remote-first company since its inception. With 800+ employees across 27 countries, we foster an environment where everyone is respected and …

Senior Product Support Engineer

Republic of India

  • Skills: Product Support, Atlassian, Troubleshooting, SaaS, AWS, Azure, DevOps, CI/CD, Customer Support, Technical Guidance
  • Experience: Minimum 3+ years of total experience
  • Type: Full-time

Luxoft

ING Calypso Support Engineer

Republic of India

  • Skills: Calypso, Production Support, FX, MM products, Continuous Integration, functional support, technical support, bank initiatives, communication skills, geographically dispersed team
  • Experience: 5+ years

Logiwa

Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO…

Solution Support Engineer (APAC)

Republic of India

  • Skills: technical support, WMS, customer satisfaction, troubleshooting, collaboration, problem-solving, analytical skills, documentation, ticketing system, communication skills
  • Experience: At least 5 years of experience in providing technical support for WMS(Warehouse Management System) solutions
  • Type: Full-time

Altera Digital Health

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise…

Associate Service Desk Analyst

Republic of India

  • Skills: communication skills, L1 troubleshooting, Desktop support, technical support, incident management, ticket management, ACD, B2B clients, voice support, Citrix
  • Experience: 2.5 years (preferable)
  • Type: Full-time

Supabase

Supabase is an open-source database platform built by developers for developers. Supabase adds auth, realtime, storage, restful APIs, and edge functions to Pos…

Support Engineer (APAC - Weekends)

Republic of India

  • Skills: customer support, SQL, PostgreSQL, communication skills, Linux, GitHub Issues, JavaScript, React, Vue, Node.js
  • Experience: 3+ years
  • Type: Full time

Twilio

Twilio is shaping the future of communications and empowering millions of developers worldwide to craft personalized customer experiences.

Technical Support Engineer 2 (Voice, EMEA)

Republic of India

  • Skills: Technical Support, VOIP, SIP, IP-PBX, REST APIs, troubleshooting, network connectivity, Computer Science, Customer service, Quality of Service
  • Experience: 2+ years in a client-facing, technical role; past telecom experience.

Lucidworks

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations…

Search Engineer in Technical Support

Republic of India

  • Skills: Search Engineer, Technical Support, Solr clusters, Machine Learning, Troubleshooting, Client Assistance, Product Issues, Performance Issues, Customer Experience, Problem-solving

Wing

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking…

Technical Support Representative

Republic of India

  • Skills: Technical Support, Troubleshoot IT issues, Customer onboarding, CRM, Service requests, VoIP, Time management, Communication skills, Remote support, Tech savvy
  • Experience: At least 1 year proven experience as a Technical Support Representative
  • Type: Full-time
  • Salary: This is based on experience and skills.

Wati

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, help…

Customer Support Associate

Republic of India

  • Skills: customer support, SaaS, WhatsApp API, business communication, help desk software, remote support, CRM systems, problem-solving, communication, client assistance
  • Experience: Minimum of 2 years experience as a Customer Service Support or similar CS role

Appfire

A people-first approach to business and a remote-first company with 850+ employees across 28 countries, fostering an environment of respect and growth.

Vice President of Customer Support

Republic of India

  • Skills: support operations, customer satisfaction, global team leadership, enterprise SaaS support, AI automation, support scalability, strategic support management, customer experience, support KPIs, remote-first culture
  • Experience: 10+ years in enterprise SaaS support leadership, with 5+ years leading global teams

Sardine

A leader in fraud prevention and AML compliance, serving over 300 banks, retailers, and fintechs worldwide.

Support Engineer

Republic of India

  • Skills: fraud prevention, AML compliance, API, web technologies, cloud infrastructure, SQL, REST API, fintech, support engineering, customer support
  • Experience: 5+ years in a technical support, support engineering, solutions engineering, or software engineering role
  • Salary: INR 21,00,000 - 34,00,000 + Series C equity

SiteMinder

Transaction Solutions Analyst - Spanish

Republic of India

  • Skills: Transaction Solutions, Analyst, Spanish, Global Support, Customer Support, Communication skills, Remote, Full time, Diversity, Inclusion
  • Type: Full-time

Simpplr

Simpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experi…

Senior Technical Support Engineer

Republic of India

  • Skills: Technical Support, Troubleshooting, SQL, MongoDB, APIs, Customer Satisfaction, Zendesk, Incident Management, Web Applications, Enterprise Clients
  • Experience: 3+ years in a direct customer-facing support role, handling technical troubleshooting.
  • Type: Full-time

ShipBob, Inc.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best…

Support Associate

Republic of India

  • Skills: Control Tower, Supply Chain Operations, Ecommerce, Customer Support, Ticketing System, Communication Tools, Process Improvement, Problem Solving, Collaboration, Operational Efficiency
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…

Technical Support Engineer 2 (Email)

Republic of India

  • Skills: Email infrastructure, RESTful technology, APIs, SSL, TLS, SMTP, TCP, UDP, troubleshooting, network connectivity
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}