Last updated: 2025-05-14

25 Technical Support And Engineering jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

Hiring now: Sr Staff Engr @ Monzo, Sr Technical Support Engr @ Progress C, Support Eng Mgr Emea @ Supabase, Implementation Engr @ Harbor, Technical Outcomes Engr @ Appspace, Sr Technical Support Engr @ Mitek Syst, Technical Support Engr @ Samsara, Customer Support Engr @ Contentful, Applications And Integrat @ Dentons, Sre Support Engr Uk Time @ Gigster.Explore more at jobswithgpt.com.

🔥 Skills

technical support (8) SQL (6) Linux (6) Technical Support (6) Kubernetes (5) JavaScript (5) troubleshooting (5) Troubleshooting (5) collaboration (4) Node.js (3)

📍 Locations

United Kingdom of Great Britain and Northern Ireland (25)
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Monzo

Senior Staff Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical leadership, optimisation problems, customer support tooling, workforce management systems, Go, Cassandra, Kafka, Kubernetes, AWS, Machine Learning
About the Company: Monzo provides tech-led and human support experiences for over 10 million customers, focusing on improving customer satisfaction and product engagement through…
Experience: Technical leadership across multiple teams, experience in solving complex optimisation problems, and delivering resilient systems.
Salary: £140,000 - £165,000 + Share Options
Type: Full-time
Benefits: Flexible working hours, £1,000 learning budget per year, relocation support, visa sponsorship, and extensive employee s…

Progress Careers

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, SQL, Node.js, JavaScript, data analytics, cloud computing, customer service, bug tracking, Linux, network concepts
About the Company: We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications a…
Experience: Previous experience in software troubleshooting and analysis.
Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme ful…

Supabase

Support Engineering Manager (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: support, engineering, team management, troubleshooting, database management, DevOps, SQL, PostgreSQL, Linux/Unix, GitHub
About the Company: Supabase is an open-source database platform built by developers for developers. Supabase adds auth, realtime, storage, restful APIs, and edge functions to Pos…
Experience: Some experience leading or mentoring a technical team (support, engineering, or similar)—formal management experience is a plus but not required.
Type: Full time
Benefits: Health, Vision and Dental benefits; Tech Allowance; Annual Education Allowance; annually run off-sites.

Harbor

Implementation Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: implementation, legal technology, client satisfaction, SQL, integration, cloud solutions, project management, data migration, technical support, customer facing
About the Company: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ stra…
Experience: 2-5 years in a customer-facing software implementation role in a legal services/law firm environment.

Appspace

Technical Outcomes Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: SaaS, SharePoint, PowerShell, Azure, GCP, customer success, technical support, relationship management, troubleshooting, mentorship
About the Company: At Appspace, we’re passionate about creating better work experiences for people everywhere.
Experience: 3-5+ years of experience in a technical customer-facing role

Mitek Systems

Sr Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: customer support, technical issue resolution, identity verification, documentation, SaaS operation models, API integration, problem-solving, collaboration, web service technologies, networking
About the Company: Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions.
Experience: 5+ years in Customer Support with relevant knowledge, skills, and abilities.
Type: Full Time
Benefits: Competitive base salary. Full remote contract. Home Office Allowance (up to £500). Holiday: 25 days + 8 Bank Holidays. …

Samsara

Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Engagement, Troubleshooting, Root Cause Analysis, Collaboration, Process Improvement, Proactive Support, Software Support, Technical Acumen, Customer Focus
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations depending on physical operations to harness IoT data for act…
Experience: Significant relevant work experience operating at a similar level
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Contentful

Customer Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Support, Customer-facing, APIs, SaaS integrations, software development, troubleshooting, UNIX, Agile, problem-solving, communication
About the Company: Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, maki…
Experience: Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes
Type: Full-time
Benefits: Full-time employees receive Stock Options, Fertility and family building benefits, generous paid time off, personal ann…

Dentons

Applications and Integration Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Integration services, database systems, Intapp Open, SQL Server, data extraction, data manipulation, Agile, DevOps, application support, system resilience
About the Company: We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our co…
Experience: Minimum of 3 years’ experience with Integration services across a broad spectrum of technologies. Minimum of 5 years’ experience with database systems and Global applications.
Benefits: Remuneration and benefits package will reflect the successful candidates experience and country where hired.

Gigster

SRE Support Engineer (UK time) United Kingdom of Great Britain and Nor…
Skills & Focus: SRE, Kubernetes, Docker, Cloud, Networking, Troubleshooting, Linux, Python, Terraform, Observability
About the Company: Gigster is a technology company that focuses on helping clients build software and cloud solutions, partnering with entrepreneurs and Fortune 500 companies to …
Experience: Several years of experience (ideally 5 or more)

Vercel

Sales Engineer, EMEA United Kingdom of Great Britain and Nor…
Skills & Focus: Sales Engineer, JavaScript, Next.js, React.js, technical support, sales cycle, customer-facing, pre-sales, Kubernetes, enterprise web applications
About the Company: Vercel's Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 3+ years of experience in a customer-facing sales or consulting role
Type: Full-time
Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorshi…

Clickhouse

Technical Customer Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Service, Open-source, SQL Databases, OLAP, Cloud-native SaaS, Distributed Systems, Technical Engineer, Remote Support, Teamwork
About the Company: We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000…
Type: Full-time
Benefits: Flexible work environment, employer contributions towards healthcare, stock options, flexible time off, home office set…

Progress Software Corporation

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, SQL, Node.js, JavaScript, Java, Data Analytics, Cloud Computing, Customer Service, Troubleshooting, Software Development
About the Company: Progress is a trusted provider of software enabling customers to develop, deploy, and manage responsible AI-powered applications and experiences with agility a…
Experience: Previous experience in software troubleshooting and analysis.
Type: Remote
Benefits: Premium Collective Health Insurance Plan, Premium Collective Pension Scheme, generous vacation allowance, additional da…

Ping Identity

Senior Technical Support Engineer (Shifted Work Week) United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, Customer Experience, Troubleshooting, Linux, Windows, Java, Cloud, Networking, Collaboration, ISO Compliance
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. Our intell…
Experience: Typically requires a minimum of 5 years of related experience
Type: Full-time
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Grafana Labs

Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Observability, cloud systems administration, containerization, devops, Kubernetes, troubleshooting, customer service, JSON, YAML, problem solving
About the Company: Grafana Labs helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM St…
Experience: Experience delivering client-focused solutions to customer needs
Salary: GBP 61,000 - GBP 73,000
Type: Full-time
Benefits: Benefits include equity, bonus (if applicable) and other benefits listed on their careers page.

Progress Careers

Senior Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, SQL, JavaScript, Node.js, data analysis, cloud computing, customer service, Linux, network concepts, bug tracking
About the Company: Progress is a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experience with ag…
Experience: Previous experience in software troubleshooting and analysis
Salary: Competitive salary
Type: Full-time
Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme ful…

Pexa

Site Reliability Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Site Reliability Engineer, technical support, incident management, software releases, application patching, infrastructure patching, DR testing, monitoring, service transition, customer support
About the Company: PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 5…
Benefits: Holistic wellbeing support, work/life blend initiatives, personal and professional learning and development programs.

Sonatype

Customer Success Advocate United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, DevSecOps, software development, subscriptions, renewal rate, software security, optimization, technical know-how, best practices, software supply chains
About the Company: Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proa…

Iog

Solutions Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Blockchain, technical solutions, decentralized applications, ZK proofs, project management, customer engagement, technical sales, public blockchain, Linux, JavaScript
About the Company: IOG is a technology company focused on Blockchain research and development, emphasizing peer-reviewed research and formal methods to ensure security, scalabili…
Benefits: Remote work, Laptop reimbursement, New starter package to buy hardware essentials, Learning & Development opportunities…

Elevenlabs

Solutions Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Solutions Engineer, Voice AI, Technical support, Customer collaboration, Technical solutions, Sales process, Technical demonstrations, Self-service tools, Integration patterns, Python
About the Company: At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
Benefits: High-velocity innovation, a truly global team, remote first work environment, continuous growth opportunities.

Datadog

Staff Software Engineer - APM Troubleshooting Experience United Kingdom of Great Britain and Nor…
Skills & Focus: application performance monitoring, technical leadership, backend programming, cloud migration, digital transformation, customer-first mindset, complex problem solving, engineering practices, product development, collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 10+ years of relevant engineering experience; 4+ years of technical leadership experience
Benefits: New hire stock equity (RSUs) and employee stock purchase plan (ESPP), Continuous professional development, product trai…

Dataiku

Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, AI Platform, Cloud Platforms, AWS, Azure, GCP, Docker, Kubernetes, SQL, Python
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: At least 3 years in a client-facing engineering or technical role
Type: Full-time

Samsara

Principal Technical Support Engineer - Dutch Fluency United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Support, IoT, Customer Experience, Troubleshooting, Engineering, Collaboration, Problem Solving, Data Analysis, Feedback Loop, Flexibility
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data to deve…
Experience: Significant relevant work experience operating at a similar level
Type: Full-time
Benefits: Competitive total compensation package, flexible working, health benefits, Samsara for Good charity fund, and more.

Ping Identity

Technical Support Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, customer experience, troubleshooting, Linux, Unix, Windows, collaboration, Java, Cloud services, networking
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. Our intelligent, cloud identity platform…
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Wiz

Escalation Support Engineering Manager United Kingdom of Great Britain and Nor…
Skills & Focus: technical support, escalations, team management, customer experience, training, mentoring, performance reviews, automations, incident management, collaboration
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…