Last updated: 2025-05-23

32 Technical And Product Support jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

Hiring now: Sr Technical Support Engr @ Mitek Syst, Technical Outcomes Engr @ Appspace, Associate Technical Suppo @ Agiloft, Technical Support Engr @ Samsara, Customer Support Engr @ Contentful, Technical Account Mgr Int @ Payscale, Sr Dir Customer Support U @ Ping Ident, Technical Customer Suppor @ Clickhouse, Sr Technical Support Engr @ Progress S, Customer Success Mgr @ Constructo.Explore more at at jobswithgpt.com

šŸ”„ Skills

Technical Support (11) problem-solving (10) technical support (9) Collaboration (8) Troubleshooting (7) customer support (6) Customer Support (6) communication (5) collaboration (4) SaaS (4)

šŸ“ Locations

United Kingdom of Great Britain and Northern Ireland (32)

Mitek Systems

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions.

Sr Technical Support Engineer

United Kingdom of Great Britain and Nor…

  • Skills: customer support, technical issue resolution, identity verification, documentation, SaaS operation models, API integration, problem-solving, collaboration, web service technologies, networking
  • Experience: 5+ years in Customer Support with relevant knowledge, skills, and abilities.
  • Type: Full Time

Appspace

At Appspace, we’re passionate about creating better work experiences for people everywhere.

Technical Outcomes Engineer

United Kingdom of Great Britain and Nor…

  • Skills: SaaS, SharePoint, PowerShell, Azure, GCP, customer success, technical support, relationship management, troubleshooting, mentorship
  • Experience: 3-5+ years of experience in a technical customer-facing role

Agiloft

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of prop…

Associate Technical Support Representative

United Kingdom of Great Britain and Nor…

  • Skills: customer support, technical support, trouble-shooting, problem-solving, software licenses, support tickets, Active Directory, Salesforce, web-based technologies, analytical skills
  • Experience: 1+ years of experience in Customer Support or Technical Support in a software environment
  • Type: Full-time

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which enables organizations depending on physical operations to harness IoT data for act…

Technical Support Engineer

United Kingdom of Great Britain and Nor…

  • Skills: Technical Support, Customer Engagement, Troubleshooting, Root Cause Analysis, Collaboration, Process Improvement, Proactive Support, Software Support, Technical Acumen, Customer Focus
  • Experience: Significant relevant work experience operating at a similar level
  • Type: Full-time

Contentful

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, maki…

Customer Support Engineer

United Kingdom of Great Britain and Nor…

  • Skills: Support, Customer-facing, APIs, SaaS integrations, software development, troubleshooting, UNIX, Agile, problem-solving, communication
  • Experience: Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes
  • Type: Full-time

Payscale

Payscale stands at the forefront of compensation data technology, pioneering an innovative approach that harnesses advanced AI and up-to-date and reliable mark…

Technical Account Manager - International Compensation

United Kingdom of Great Britain and Nor…

  • Skills: International Compensation, Customer Relationship Management, Technical Advisory, Account Management, Product Feedback, Troubleshooting, Survey Data, Client Support, Compensation Strategies, Technical Support
  • Experience: 3+ years in technical account management or senior support roles, along with experience in human resources or compensation
  • Type: Full-time
  • Salary: Ā£ 53,500 - Ā£ 80,300, plus potential bonuses

Agiloft

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of prop…

Named Support Representative

United Kingdom of Great Britain and Nor…

  • Skills: technical support, customer success, Agiloft, project management, customer communications, escalation, ticket management, enterprise accounts, relationship building, problem-solving
  • Experience: 3-5 years technical support experience
  • Type: Full-time

Ping Identity

Ping Identity is a company specializing in digital experiences, cybersecurity, and identity management, serving large enterprises worldwide.

Senior Director, Customer Support UK - Remote

United Kingdom of Great Britain and Nor…

  • Skills: Customer Support, Leadership, Support Strategies, Customer Satisfaction, Support Processes, SLA, KPI, Automation, Customer-centric, Support Metrics

ClickHouse

We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000…

Technical Customer Support Engineer

United Kingdom of Great Britain and Nor…

  • Skills: Technical Support, Customer Service, Open-source, SQL Databases, OLAP, Cloud-native SaaS, Distributed Systems, Technical Engineer, Remote Support, Teamwork
  • Type: Full-time

Progress Software Corporation

Progress is a trusted provider of software enabling customers to develop, deploy, and manage responsible AI-powered applications and experiences with agility a…

Senior Technical Support Engineer

United Kingdom of Great Britain and Nor…

  • Skills: Technical Support, SQL, Node.js, JavaScript, Java, Data Analytics, Cloud Computing, Customer Service, Troubleshooting, Software Development
  • Experience: Previous experience in software troubleshooting and analysis.
  • Type: Remote

Constructor.io

Constructor.io powers product search and discovery for some of the largest retailers in the world. They focus on metrics over features, reinventing search and …

Customer Success Manager

United Kingdom of Great Britain and Nor…

  • Skills: Customer Success, API, Organizational Roles, Problem Solving, Remote Work, EMEA, German, Customer Support, Training, Collaboration
  • Experience: At least three years professional experience in customer success, technical account management, or solutions consulting.

ElevenLabs

ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their video…

Enterprise Solutions Engineer

United Kingdom of Great Britain and Nor…

  • Skills: AI, Solutions Engineer, technical support, customer solutions, integration patterns, sales process, demonstrations, technical resources, self-service tools, communication
  • Type: Full time

Visier

Visier is the global leader in AI-powered people analytics, workforce planning, and compensation management solutions, helping organizations gain a Workforce A…

Software Support Analyst

United Kingdom of Great Britain and Nor…

  • Skills: customer support, SaaS, technical troubleshooting, problem-solving, communication, data management, issue tracking, Service Level Agreement, customer interaction, remote work
  • Experience: Minimum 2 years’ experience in a technical, customer-facing support role.

Samsara

Samsara is the pioneer of the Connected Operationsā„¢ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data to deve…

Principal Technical Support Engineer - Dutch Fluency

United Kingdom of Great Britain and Nor…

  • Skills: Technical Support, IoT, Customer Experience, Troubleshooting, Engineering, Collaboration, Problem Solving, Data Analysis, Feedback Loop, Flexibility
  • Experience: Significant relevant work experience operating at a similar level
  • Type: Full-time

Wiz

Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…

Escalation Support Engineering Manager

United Kingdom of Great Britain and Nor…

  • Skills: technical support, escalations, team management, customer experience, training, mentoring, performance reviews, automations, incident management, collaboration

SQUIRE

SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We provide custom-branded tools, resour…

Customer Support Specialist I

United Kingdom of Great Britain and Nor…

  • Skills: Customer Support, Technical Support, CRM, Communication Skills, Problem-solving, Time Management, Team player, Documentation, Product Knowledge, Collaboration
  • Experience: 1-3 years experience in Customer Success or Technical Support
  • Type: Full-time

GR8 Tech

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry. We develop complete tech cov…

Middle L2 Customer Support Specialist

United Kingdom of Great Britain and Nor…

  • Skills: customer service, trading systems, platforms, support, trading, data analysis, technical challenges, functionality, training materials, risk management