29 Customer Success Management jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

United Kingdom of Great Britain and Nor…

• Skills: customer experience, CSE team, cross-functional, stakeholders, efficiency, technical support, KPI, mentorship, React, Next.js
• Experience: Experience working with a globally distributed, technical support team.

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Account Management, Product Adoption, Business Value, Customer Satisfaction, Risk Management, Customer Onboarding, Enterprise Software, Mobility & Security, Database/SQL skills
• Experience: 10+ years of experience working with enterprise software solutions, 5+ years experience in customer success roles preferably with security companies
• Type: Full-time

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, SaaS solutions, Client relationship, Data-driven decision making, Process adherence, Organizational advancement, Civic experiences, Client navigator, Collaborative work, Exceptional service
• Experience: Experience in nurturing clients in an agency, public-sector or software organization.
• Type: Contract

United Kingdom of Great Britain and Nor…

• Skills: Customer Architect, Elastic solutions, Observability, Cybersecurity, Enterprise Search, Technical Success Plans, Onboarding, Customer satisfaction, Technical expertise, Annual recurring revenue
• Experience: validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, partnership, data-driven, analytical, AI transformation, marketing technology, stakeholder engagement, business insights, troubleshooting, presentations
• Experience: Prior Strategy Consulting experience preferred. Familiarity with data science or machine learning is a strong plus.

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, customer engagement, network detection and response, customer onboarding, documentation, technical communication, project management, data interpretation, enterprise IT, security
• Experience: Four-year college degree, preferably in a technical field such as management information systems or information technology

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, API strategies, Project Management, Technical Expertise, Customer-facing Delivery, Business Outcomes, Engagement Management, Milestone Setting, Implementation, Technical Project Delivery

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Enterprise, SaaS, B2B, Frontend Development, Cloud Infrastructure, Customer Onboarding, Account Management, Training, Business Outcomes
• Experience: 5+ years of professional experience in B2B / SaaS

United Kingdom of Great Britain and Nor…

• Skills: customer success, B2B, problem solving, Salesforce, communication skills, data-driven solutions, campaign management, customer support, marketing, team collaboration
• Experience: 2 plus years of related experience in providing support, preferably in a demand generation and/or direct database marketing environment.

United Kingdom of Great Britain and Nor…

• Skills: customer onboarding, relationship management, customer satisfaction, B2B, technical background, energy transition, project management, data analytics, remote-first, SaaS
• Experience: First experience in B2B/Enterprise customer-facing roles
• Type: Full-time
• Salary: €46K - €67K for Germany, €46K - €58K for Netherlands, £45K - £62K for UK mainland, €47K - €55K for Belgium, €46K - €53K for France

United Kingdom of Great Britain and Nor…

• Skills: customer success, account management, B2B SAAS, fashion industry, negotiation, sales, cross-functional teams, upselling, growth, value
• Experience: 1+ years of experience managing accounts or owning a book of business required
• Type: Full time

United Kingdom of Great Britain and Nor…

• Skills: Conversational Marketing, Technical architecture, Salesforce CRM, Marketing automation, HTML, CSS, JavaScript, SaaS, Problem-solving, Customer success
• Experience: 3+ years of Mid Market/Enterprise software experience
• Type: Full time
• Salary: $130K - $150K

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
• Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
• Type: Full time

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Portfolio Management, Cross-Functional Collaboration, Customer Engagement, Analytical Skills, Communication Excellence, Problem Solving, Technical Acumen, Project Management, Industry Expertise
• Experience: 3+ years of experience in Customer Success
• Type: Full-time

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, SaaS, Global Enterprise, Health and Safety, AI, Machine Learning, Customer Relationships, Onboarding, Upselling, Stakeholder Management
• Experience: At least 3-4 years in a customer success management role
• Type: Full-Time

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Technical Support, Product Analytics, Retention Strategies, Customer Relationships, Feedback Management, Product Usage, Revenue Data, Developer Tools, A/B Testing
• Type: Full time

United Kingdom of Great Britain and Nor…

• Skills: customer relationship, project management, data analysis, client relationships, stakeholder management, SaaS, enterprise, implementation, technical acumen, biometrics

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Leadership, SaaS, Operational Excellence, B2B Customer Needs, Customer Experience, Cross-functional Collaboration, Product Adoption, Strategic Thinking, Continuous Improvement
• Type: Full-time

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, GitLab, DevSecOps, software development lifecycle, customer adoption, satisfaction, retention, project management, collaboration, technical skills

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, DevSecOps, software development, subscriptions, renewal rate, software security, optimization, technical know-how, best practices, software supply chains

United Kingdom of Great Britain and Nor…

• Skills: Customer Support, Leadership, Support Strategies, Customer Satisfaction, Support Processes, SLA, KPI, Automation, Customer-centric, Support Metrics

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, SaaS, client relationship, government agencies, digital solutions, public-sector, client navigation, data-driven decision making, community engagement, digital services

United Kingdom of Great Britain and Nor…

• Skills: client-centric strategies, revenue growth, client retention, data-driven insights, market trends, leadership, collaboration, credit markets, customer satisfaction, product development
• Experience: Minimum of 10 years in customer-facing roles, with at least 7 years in senior leadership

United Kingdom of Great Britain and Nor…

• Skills: Customer Success, Account Management, SaaS, Customer Engagement, Product Adoption, Customer Satisfaction, Renewals, Customer Feedback, Enterprise, Remote

United Kingdom of Great Britain and Nor…

• Skills: customer operations, team management, coaching, performance goals, data analysis, customer-centric culture, onboarding, escalations, performance reviews, financial lives
• Type: full_time
• Salary: {'min': 25760.0, 'max': 30320.0, 'period': 'annual', 'currency': 'GBP'}

United Kingdom of Great Britain and Nor…

• Skills: partner activation, customer success, account management, onboarding, collaboration, KPI tracking, engagement, partner certification, reseller management, training
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

United Kingdom of Great Britain and Nor…

• Skills: Technical Account Manager, Customer Success, Composable Customer Data Platform, project management, data utilization, technical guidance, customer onboarding, cross-functional collaboration, problem solving, customer retention
• Type: other
• Salary: {'min': 160000.0, 'max': 200000.0, 'period': 'annual', 'currency': 'USD'}