38 Customer Onboarding And Success jobs in Remote - United Kingdom of Great Britain and Northern Ireland.

Hiring now: Mgr Customer Success @ Extrahop, Customer Success And Onbo @ Salesape, Onboarding Proj Mgr @ Marqeta, Customer Success Mgr @ Vercel, Team Lead Of Customer Sup @ Paydo, Customer Success Consulta @ Granicus, Sr Mgr Practice Developme @ Gitlab, Customer Success Mgr @ Liveperson, Implementation Mgr German @ Payhawk, Enterprise Customer Succe @ Product Ma.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (19) project management (8) SaaS (7) customer success (7) customer onboarding (5) B2B SaaS (5) Onboarding (5) Collaboration (5) Product Adoption (5) data analysis (5)

đź“Ť Locations

United Kingdom of Great Britain and Northern Ireland (38)
🔍 Go to full job search

Extrahop

Manager, Customer Success United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, customer engagement, network detection and response, customer onboarding, documentation, technical communication, project management, data interpretation, enterprise IT, security
About the Company: ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revea…
Experience: Four-year college degree, preferably in a technical field such as management information systems or information technology
Benefits: Health, Dental, and Vision Benefits; Flexible PTO; Non-Commissioned Positions may be eligible for Annual Discretionary …

Salesape

Customer Success and Onboarding Executive United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, B2B SaaS, AI agents, Onboarding, Training, Integration, Engagement, Sales performance, ROI, NPS scores
About the Company: SalesApe is one of the fastest-growing AI companies recognized as a leader in cutting-edge AI technology, backed by over $20 million from top VCs. The company …
Experience: Proven Customer Success experience in B2B SaaS, specifically with SMEs.
Type: Full time
Benefits: Competitive compensation, opportunities for professional growth in the emerging field of AI solutions, and a collaborat…

Marqeta

Onboarding Project Manager United Kingdom of Great Britain and Nor…
Skills & Focus: project management, customer-facing, payments ecosystem, API applications, communication skills, organizational skills, technical environments, build relationships, delivery, payments industry
About the Company: Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. …
Experience: Typically requires a minimum of 2 years of related experience
Benefits: Premium Private Medical and Dental coverage, Generous time off program with additional 'Floating Holiday' days, Retirem…

Vercel

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Enterprise, SaaS, B2B, Frontend Development, Cloud Infrastructure, Customer Onboarding, Account Management, Training, Business Outcomes
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 5+ years of professional experience in B2B / SaaS
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow, Flexible Time Off, WF…

Paydo

Team Lead of Customer Support United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Support, Team Leadership, Customer Experience, Operational Excellence, Collaboration, FinTech, Process Improvements, Quality Assurance, Mentoring, KPI
About the Company: PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140 countries and over 2…
Experience: Experience in the FinTech industry is a must; Proven experience leading and motivating high-performing teams (7+ people)
Benefits: Days of paid vacation annually, paid sick leave annually, yearly allocation for professional expertise, flexible cultur…

Granicus

Customer Success Consultant (MATERNITY COVER) – CSC United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS solutions, Client relationship, Data-driven decision making, Process adherence, Organizational advancement, Civic experiences, Client navigator, Collaborative work, Exceptional service
About the Company: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments an…
Experience: Experience in nurturing clients in an agency, public-sector or software organization.
Type: Contract

Gitlab

Sr. Manager, Practice Development, Customer Success United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, practice development, engagement models, service delivery, methodologies, metrics, collaboration, operational excellence, KPI tracking, coaching
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: Proven experience in customer success, professional services, or practice development within the software or technology sector.
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, all remote work environment, flexible PTO, Team Member Resou…
Customer Success Engineer (CSE), Onboarding Specialist (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Onboarding Specialist, Technical Guidance, Product Adoption, DevSecOps, Technical Consultancy, Architectural Guidance, Solution-Based Programs, Communication Skills, Customer Engagement
About the Company: GitLab is an open core software company that develops an AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable every…
Experience: Experience with GitLab use case, technical experience in development or systems engineering
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, All remote and asynchronous work environment, Flexible Paid …

Liveperson

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS, relationship management, enterprise, performance reviews, program management, strategic account, cross-functional, adoption, growth
About the Company: LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media…
Experience: 6+ years in delivery or management of SaaS software solutions within Enterprise organisations
Type: Full-time
Benefits: Health: medical, dental, vision and wellbeing. Time away: vacation, dependent care, holidays, wellness days, 28 days ho…

Payhawk

Implementation Manager, German Speaking United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Onboarding, Implementation, Customer Adoption, Customer Success, Retention, Project Management, SaaS, Fintech, Training, Stakeholder Management
About the Company: Payhawk is a leading global spend management solution for scaling businesses. It combines company cards, reimbursable expenses, and accounts payable into a sin…
Experience: 2+ years as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
Benefits: 30 days holiday paid leave, Competitive compensation package, a week exchange policy to another Payhawk office (London,…

Product Marketing Alliance

Enterprise Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Account Management, Onboarding, High-Touch, Collaboration, Metrics, Upselling, Communication, Tech-savvy, Problem-solving
About the Company: When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you…
Experience: 1-2 years in B2B customer success
Salary: £35K – £38K
Type: Full time
Benefits: Enhanced paid holiday, Private Medical & Dental Insurance, Life Insurance, flexible hours, perks-at-work discounts, wel…

Deel

Onboarding Manager United Kingdom of Great Britain and Nor…
Skills & Focus: onboarding, customer success, project management, B2B SaaS, integration, relationship management, product knowledge, problem-solving, communication, data analysis
About the Company: Deel is the all-in-one payroll and HR platform for global teams, combining HRIS, payroll, compliance, benefits, performance, and equipment management into one …
Experience: 3+ years
Type: Full-time
Benefits: Stock grant opportunities, flexible remote work, additional perks based on employment status and location.

Zimperium

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Account Management, Product Adoption, Business Value, Customer Satisfaction, Risk Management, Customer Onboarding, Enterprise Software, Mobility & Security, Database/SQL skills
About the Company: Zimperium is an industry leader in enterprise mobile security, providing a complete mobile threat defense system that offers real-time, on-device world-class p…
Experience: 10+ years of experience working with enterprise software solutions, 5+ years experience in customer success roles preferably with security companies
Type: Full-time

Joor

Customer Success Associate - BonJOOR United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, account management, B2B SAAS, fashion industry, negotiation, sales, cross-functional teams, upselling, growth, value
About the Company: Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transactio…
Experience: 1+ years of experience managing accounts or owning a book of business required
Type: Full time
Benefits: Competitive base salary and performance-based variable earnings, Access to international trade shows and market weeks, …

Ashby

EMEA Head of Dedicated Customer Success United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS, Leadership, Strategic Thinking, Customer Journey, Cross-functional Collaboration, Product Adoption, Customer Lifecycle, Process Improvement, Analytical Mindset
Experience: Proven Leadership in a SaaS environment, Strategic Thinking, Regional Expansion Experience.
Benefits: Competitive compensation, Unlimited PTO, $100/month education budget, extended health benefits, twelve weeks of fully p…

Semrush

Product Success Manager (Strategic Customer Success) United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Relationship Building, Stakeholder Management, Strategic Recommendations, Onboarding, Collaborative Problem Solving, Performance Tracking, Digital Marketing, Enterprise Customers, MarTech
About the Company: Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, soc…
Experience: 4-6+ years
Type: Hybrid
Benefits: Unlimited PTO, Flexi Benefit for hobbies, Employee Support Program, Loss of family member financial aid, Employee Resou…

Neilson Financial Services

Manager, Training Delivery and Onboarding United Kingdom of Great Britain and Nor…
Skills & Focus: training, coaching, onboarding, sales, financial services, presentation, facilitation, leadership, organizational skills, development
About the Company: At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading p…
Type: Full-time

Logicgate

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Risk Management, Governance, Compliance, SaaS, Customer Advocacy, Product Adoption, GRC, Customer Relationships, Health Scores
About the Company: LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming bu…
Experience: 3+ Years Experience in GRC or Risk Advisory, risk management, compliance, or audit
Benefits: Competitive salary, variable compensation, equity and health and wellness benefits, generous Paid Holiday, 9 Annual Ban…

Duetto Research

Director of Technical Implementations United Kingdom of Great Britain and Nor…
Skills & Focus: Technical Onboarding, Data Quality Certification, Post-Live Implementations, Technical Support, Project Management, Client Interaction, Leadership, Implementation Projects, Cross-Functional Collaboration, Customer Requirements
About the Company: Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact.
Experience: 8+ years of post-degree experience with specific interest in enterprise-level project management and technical implementations.

Grafana Labs

Customer Onboarding Solutions Architect United Kingdom of Great Britain and Nor…
Skills & Focus: Onboarding Solutions Architect, customer activation, implementation assistance, business and technical consultation, Kubernetes, project management, observability expertise, cloud platforms, customer success, technical delivery
About the Company: Grafana Labs is the developer of Grafana, an open-source visualization tool used by over 20 million users globally. The company provides solutions for observab…
Experience: 2+ years of experience working on deployment teams, using project management techniques.
Salary: ÂŁ73,241 - ÂŁ87,890
Type: Full-time
Benefits: Benefits include equity, bonus (if applicable) and other benefits listed on the careers page.

Granular Energy

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: customer onboarding, relationship management, customer satisfaction, B2B, technical background, energy transition, project management, data analytics, remote-first, SaaS
About the Company: Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid. We provide a SaaS portfolio management platform to electricity compa…
Experience: First experience in B2B/Enterprise customer-facing roles
Salary: €46K - €67K for Germany, €46K - €58K for Netherlands, £45K - £62K for UK mainland, €47K - €55K for Belgium, €46K - €53K for France
Type: Full-time
Benefits: Minimum 30 days holiday, gym subsidies, therapy access, equity in the company, remote working options.

Shamaazi

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, customer onboarding, client education, client relationship management, data analysis, leadership, performance standards, customer advocacy, crisis management, cross-departmental collaboration
About the Company: Shamaazi is a fintech-for-good company that develops innovative technologies to help individuals make positive financial decisions. Specialising in products th…
Benefits: Competitive salary, 25 days annual leave plus public holidays, full health care, flexible and remote-first working, gen…

Addepar

Enterprise Solutions Consultant United Kingdom of Great Britain and Nor…
Skills & Focus: client onboarding, solution design, implementation project, cross-functional teams, project delivery, process improvement, communication, problem-solving, Python programming, project management
About the Company: Addepar is a global technology and data company that helps investment professionals provide informed, precise guidance for their clients.
Experience: Relevant experience in the financial domain, consulting, and technology.

Vectra

Director of Customer Success, EMEA United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Retention, Customer Experience, Data-driven, Cybersecurity, Team Management, Collaboration, Customer Relationships, Reporting, Leadership
About the Company: Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal acro…
Experience: 10+ years of experience in customer facing roles with enterprise class software, at least 5 years in a Customer Success role; 4+ years in a management role (direct reports), second line management experience preferable.
Benefits: Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health …

Apollo Graphql

Senior Customer Success Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, API strategies, Project Management, Technical Expertise, Customer-facing Delivery, Business Outcomes, Engagement Management, Milestone Setting, Implementation, Technical Project Delivery
About the Company: At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application …

Certn

Client Success Manager (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: client success, strategic account plans, customer relationships, upsell, cross-sell, customer engagement, SaaS products, HR technology, analytics, customer retention
About the Company: At Certn, we’re tearing up the playbook and rewriting how background checks are done. With The World’s Easiest Background Check, we’ve swapped slow, clunky pro…
Experience: Proven success in customer success, account management, or a related field
Type: Full-time
Benefits: 4 weeks of paid vacation + paid sickness entitlement, remote-friendly setup, work-from-home allowance, professional dev…

Deel

Staff Product Operations Manager United Kingdom of Great Britain and Nor…
Skills & Focus: product management, cross-functional projects, go-to-market strategy, data analysis, stakeholder management, operational systems, user experience, problem-solving, fintech, technical knowledge
About the Company: Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
Experience: 7+ years of experience
Type: Full-time
Benefits: Stock grant opportunities, provided computer equipment, remote work flexibility, additional perks based on employment s…

Vercel

Customer Success Manager, Digital United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, SaaS, Customer engagement, Technical knowledge, Project management, Product knowledge, Customer satisfaction, Churn risk, Collaboration, Front-end development
Experience: At least one year of customer-facing experience in a high-growth SaaS industry preferred
Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorshi…

Grafana Labs

Onboarding Solutions Architect United Kingdom of Great Britain and Nor…
Skills & Focus: Onboarding Solutions Architect, customer onboarding, Grafana functionality, project management, observability expertise, Kubernetes, Cloud Platforms, Grafana products, customer success, training sessions
About the Company: Grafana Labs is open source analytics and visualization software, at the forefront of providing customers with visibility into the performance of their workloa…
Experience: 2+ years of experience working on deployment teams
Salary: ÂŁ76,904 - ÂŁ92,285
Type: Full-time
Benefits: Equity, bonus (if applicable), other benefits

Vercel

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success Manager, Enterprise customers, frontend development, cloud infrastructure, customer onboarding, customer engagement, B2B SaaS, React, CI/CD, Developer Tools
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 2+ years of professional experience in B2B / SaaS
Type: Full-time
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Mentorship and skill-building events;…

Seccl

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: customer success, escalation, problem-solving, collaboration, data analysis, customer relationships, delivery excellence, training, feedback, fintech
About the Company: Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well. We’re B-Corp certified with an …
Experience: Experienced
Salary: ÂŁ50,000-ÂŁ60,000
Type: Full-time
Benefits: 27 days holiday + bank holidays, 6% employer pension contribution, private medical insurance, wellness initiatives, lea…

Aveni

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success Management, Client Relationship Management, Business Growth, Value Delivery, Performance Tracking, Stakeholder Engagement, B2B SaaS, Account Management, Data-Driven Mindset, Communication Skills
About the Company: Aveni is an award-winning technology company that uses advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natu…
Experience: Proven experience in account management, customer success, or client services.
Salary: ÂŁ40,000 to ÂŁ50,000
Type: Full time
Benefits: 34 days holiday plus your birthday off, share options, skills development, remote and flexible working, life insurance,…

Planet

Global Customer Success Director United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Defense and Intelligence, Leadership, Team Management, Customer Advocacy, Data Analytics, Strategy Development, Communication Skills, Customer Retention, Cross-functional Collaboration
About the Company: Planet designs, builds, and operates the largest constellation of imaging satellites in history, delivering empirical data via a cloud-based platform to commer…
Experience: 8+ years relevant work experience, 6+ years supervisory/leadership experience
Type: Full-time
Benefits: Paid time off, Remote-friendly work environment, Employee Wellness Program, Home Office Reimbursement, Monthly Phone an…

Ometria

Onboarding Engineer United Kingdom of Great Britain and Nor…
Skills & Focus: Onboarding, Technical Integrations, API, Postman, Javascript, Data Debugging, Data Flows, Client Projects, Communication, Data-driven
About the Company: Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer …
Experience: Experience managing multiple technical integrations - with knowledge of API integration with REST API, Postman, Javascript, Database concepts, and debugging data flows.
Benefits: 30 days holiday + 1 day on your birthday (plus bank holidays), Health Insurance (Bupa), Mental Health Support (Spill, C…

Twilio

Senior Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Data, Stakeholder Management, Strategic Planning, Account Growth, Customer Satisfaction, Technical Challenges, Platform Adoption, Client Engagement, Relationship Building
About the Company: At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…
Experience: 5+ years managing enterprise level customers; 7+ years in customer-facing roles (CSM, account management, or consulting)
Benefits: competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and mu…

Smartrecruiters

Customer Success Manager United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Product Adoption, Client Relationship, Business Outcomes, Value Reviews, Upsell, Cross Sell, Customer Health Checks, Revenue Retention, Collaboration

Deel

Onboarding Manager United Kingdom of Great Britain and Nor…
Skills & Focus: onboarding, B2B SaaS, project management, customer relationship, operational guidance, technical integration, communications, strategic support, risk management, data analysis
About the Company: Deel is an all-in-one payroll and HR platform for global teams, enabling cross-border hiring and managing of employees in over 100 countries.
Experience: 3+ years
Type: Full-time
Benefits: Stock grant opportunities, flexible remote work, additional perks based on employment status and country.

Duetto Research

Customer Success Manager (EMEA) United Kingdom of Great Britain and Nor…
Skills & Focus: Customer Success, Revenue Management, Hospitality, Consultant, Onboarding, Training, Data Analysis, Technical Knowledge, Client Centered Approach, Relationship Building
About the Company: Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The uniq…
Experience: Minimum of 3 years relevant experience in Revenue Management