24 Customer Success Management jobs in Remote - Federal Republic of Germany.

Hiring now: Customer Success Architec @ Gitlab, Customer Success Team Lea @ Alcemy, Customer Success Mgr @ Vercel, Technical Customer Succes @ Cisco, Renewal Mgr @ Wiz, Snr Customer Success Mgr @ Zscaler, Global Customer Success D @ Planet, Sr Prod Owner Creator @ Jimdo, Customer Success Mgr @ Granular E, Team Leader Customer Serv @ Belden.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (11) customer satisfaction (6) customer success (5) project management (5) DevSecOps (4) continuous integration (4) business objectives (4) retention (4) SaaS (4) customer retention (3)

đź“Ť Locations

Federal Republic of Germany (24)
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Gitlab

Customer Success Architect (CSA) Federal Republic of Germany
Skills & Focus: DevSecOps, customer success, software development lifecycle, continuous integration, successful outcomes, project management, technical enablement, customer satisfaction, business objectives, German fluency
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Demonstrated progressive experience in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions
Type: Full-time
Customer Success Architect (CSA) Federal Republic of Germany
Skills & Focus: DevSecOps, customer success, software development lifecycle, continuous integration, successful outcomes, project management, technical enablement, customer satisfaction, business objectives, German fluency
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their miss…
Experience: Demonstrated progressive experience in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions
Type: Full-time

Alcemy

Customer Success Team Lead Federal Republic of Germany
Skills & Focus: Customer Success, B2B SaaS, team leadership, process management, change management, AI/ML technology, collaboration, customer retention, scalable operations, cross-functional teams
About the Company: alcemy was founded to reduce the massive CO2 footprint of the cement and concrete industry. We leverage machine learning to provide smart production control so…
Experience: 5+ years preferred
Type: Full-time
Benefits: Competitive market-rate salary, VSOP equity options, 28 days of vacation per year, budget for personal and professional…

Gitlab

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, DevSecOps, Git, continuous integration, continuous deployment, customer satisfaction, project management, analytical skills, business outcomes, retention
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, Unlimited PTO, Equity Compensation & Employee Stock Purchase…
Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, DevSecOps, Git, continuous integration, continuous deployment, customer satisfaction, project management, analytical skills, business outcomes, retention
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.
Experience: Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being, Unlimited PTO, Equity Compensation & Employee Stock Purchase…

Vercel

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Enterprise, SaaS, B2B, Frontend Development, Cloud Infrastructure, Customer Onboarding, Account Management, Training, Business Outcomes
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 5+ years of professional experience in B2B / SaaS
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow, Flexible Time Off, WF…

Cisco

Technical Customer Success Manager Federal Republic of Germany
Skills & Focus: Technical Customer Success, software adoption, customer retention, Renewals, Sales collaboration, ARR growth, technology advocate, business outcomes, cross-functional teams, German language proficiency
About the Company: Cisco is a global technology leader that connects people, devices, and networks, enabling a more inclusive digital future. The company provides innovative tech…
Experience: Knowledge of a single technology architecture or CCIE/Industry equivalent certification; Experience developing software adoption plans; Experience building technical and business stakeholder relationships; Experience leading cross-functional virtual teams; Experience with recurring revenue concepts.
Type: Professional
Benefits: Cisco offers various benefits including medical, dental, and vision insurance, a 401(k) plan, vacation time, and paid t…

Wiz

Renewal Manager Federal Republic of Germany
Skills & Focus: cloud security, customer retention, expansion strategy, SaaS offerings, renewal process, revenue goals, cross-functional collaboration, customer health, subscription models, process improvements
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2-5 years of related cybersecurity and renewals experience
Type: Full-time

Zscaler

Snr Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Technical Account Management, networking, security, cybersecurity, SASE, SSE, data-driven, enterprise accounts, customer relationship
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler was founded in 2007 with a mission to make the cloud…
Experience: 5+ years in Customer Success/Technical Account Management
Benefits: Various health plans, Time off plans for vacation and sick time, Parental leave options, Retirement options, Education …

Planet

Global Customer Success Director (Defense and Intelligence) Federal Republic of Germany
Skills & Focus: Customer Success, Defense and Intelligence, leadership, Team management, Customer communication, Negotiation skills, Collaboration, Customer advocacy, Data utilization, Remote work
About the Company: Planet designs, builds, and operates the largest constellation of imaging satellites in history.
Experience: 8+ years relevant work experience and 6+ years supervisory / leadership experience
Type: Full-time
Benefits: Paid time off including vacation, holidays, and company-wide days off; Remote-friendly work environment; Employee Welln…

Jimdo

Senior Product Owner - Creator Federal Republic of Germany
Skills & Focus: Product Ownership, Customer-Centric Improvements, Revenue Retention, Backlog Management, Cross-Functional Collaboration, Performance Tracking, Strategic Alignment, SaaS, Agile, User engagement
About the Company: Join us to help unleash the power of the self-employed and help them thrive! Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germa…
Type: Full time
Benefits: Flexibility and trust with remote work setup, support for side hustles, an international diverse team, continuous growt…

Granular Energy

Customer Success Manager Federal Republic of Germany
Skills & Focus: customer onboarding, relationship management, customer satisfaction, B2B, technical background, energy transition, project management, data analytics, remote-first, SaaS
About the Company: Granular is a fast-growing climate tech startup paving the way towards a carbon-free grid. We provide a SaaS portfolio management platform to electricity compa…
Experience: First experience in B2B/Enterprise customer-facing roles
Salary: €46K - €67K for Germany, €46K - €58K for Netherlands, £45K - £62K for UK mainland, €47K - €55K for Belgium, €46K - €53K for France
Type: Full-time
Benefits: Minimum 30 days holiday, gym subsidies, therapy access, equity in the company, remote working options.

Belden, Inc

TEAM LEADER CUSTOMER SERVICE Federal Republic of Germany
Skills & Focus: Customer Service, Leadership, Cross-functional teams, KPI management, On-Time Delivery, Sales, Logistics, Supply Chain, SAP, Customer Satisfaction
About the Company: Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions.
Experience: Proven track record of working in a customer services/sales role essential. Proven track record of managing a team.
Benefits: We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, …

Bunch

Key Account Manager Federal Republic of Germany
Skills & Focus: Customer Experience, Account Management, SaaS, CRM, Customer Satisfaction, Upsells, Referrals, Project Management, Customer Success, Investment
About the Company: bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutiona…
Experience: 2+ years of professional experience, with 1-3 years in SaaS account management
Type: Full time
Benefits: Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays. A competitive compensation …

Saviynt

IAM Practice Manager - Customer Experience Federal Republic of Germany
Skills & Focus: identity management, customer experience, customer success, adoption recommendations, metrics analysis, customer loyalty, business objectives, service opportunities, retention, expansion
About the Company: Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced wit…
Customer Success Manager (IAM Practitioner) Federal Republic of Germany
Skills & Focus: customer loyalty, adoption, customer advisory, service, metrics analysis, customer happiness, retention, expansion, business objectives, innovative services
About the Company: Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced wit…

Contentsquare

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, Client Management, Relationship Building, Product Utilization, Adoption, Renewals, Upsell, DACH, Benelux, Cross Functional Teams
About the Company: Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our fou…

Udacity

Senior Customer Success Manager Federal Republic of Germany
Skills & Focus: customer experience, customer success, customer engagement, coaching, customer relationships, onboarding, upsell, renewal, software, education
About the Company: Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learni…
Experience: 3+ years in customer-facing customer success, account management or strategic consulting
Benefits: Flexible working hours, Paid time off, Employee wellness resources, Quarterly wellness day off, Personalized career dev…

Vercel

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success Manager, Enterprise customers, frontend development, cloud infrastructure, customer onboarding, customer engagement, B2B SaaS, React, CI/CD, Developer Tools
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: 2+ years of professional experience in B2B / SaaS
Type: Full-time
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Mentorship and skill-building events;…

Cisco

Partner Success Manager Federal Republic of Germany
Skills & Focus: Partner Success, software adoption, customer success, collaboration, training sessions, workshops, cross-functional teams, recurring revenue, adoption initiatives, customer satisfaction
About the Company: Cisco is a global leader in technology that connects the unconnected. We are dedicated to making the internet work for everyone and providing digital skills to…
Experience: 2 years of Partner enablement including software adoption across Partner ecosystem
Type: Professional
Benefits: Quality medical, dental, and vision insurance; 401(k) plan; up to 16 days vacation; paid holidays; sick time; volunteer…

Zscaler

Snr Customer Success Engineer Federal Republic of Germany
Skills & Focus: Customer Success, Technical Workshops, Value Realization, Training, Customer Adoption, SASE, SSE, Cybersecurity, Technical Support, Cross-functional Team Collaboration
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to m…
Experience: 8+ years work experience in similar customer facing positions
Benefits: Various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education …

Cybeats

Customer Success Manager Federal Republic of Germany
Skills & Focus: Customer Success, SBOM management, Cybersecurity, Adoption, Retention, Relationship Management, Performance Tracking, Issue Resolution, Expansion, Upselling
About the Company: Cybeats is a growing cybersecurity company, focused on innovation with a passion for protecting companies from cyber attacks. Cybeats builds certainty into any…
Experience: 3-5 years of experience in customer success, support, account management, or a similar role, ideally within cybersecurity, SaaS, or software management.
Type: Full-Time, Permanent

Vercel

Senior Manager, Customer Success Engineering Federal Republic of Germany
Skills & Focus: customer experience, CSE team, cross-functional, stakeholders, efficiency, technical support, KPI, mentorship, React, Next.js
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Experience: Experience working with a globally distributed, technical support team.
Benefits: Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow opportunities; Flexibl…

Duetto Research

Customer Success Manager (EMEA) Federal Republic of Germany
Skills & Focus: Customer Success, Revenue Management, Hospitality, Consultant, Onboarding, Training, Data Analysis, Technical Knowledge, Client Centered Approach, Relationship Building
About the Company: Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The uniq…
Experience: Minimum of 3 years relevant experience in Revenue Management