28 Technical Support jobs in Remote - Canada.

Hiring now: Prod Support Spec @ Affirm, Global Support Spec @ Dentons, Customer Support Intern @ Medsender, Technical Support Engr Da @ Forter, Platform Support Analyst @ Triparc, Technical Account Mgr Tam @ Paddle, Service Support Spec @ Unbounce, Technical Escalation Engr @ Pigment, Customer Support Engr @ Vercel, Trading Support Analyst @ Fidessa An.Explore more at jobswithgpt.com.

🔥 Skills

problem-solving (9) communication skills (8) SaaS (8) technical support (8) troubleshooting (6) collaboration (6) customer support (6) communication (5) Technical Support (5) SQL (5)

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Canada (28)
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Affirm

Product Support Specialist Canada
Skills & Focus: E-Commerce, support, troubleshooting, technical, communication, process improvement, customer inquiries, merchant partners, feedback, support processes
About the Company: Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…
Experience: 2+ years in relevant industry (Tech, eCommerce, SaaS)
Salary: $55,000 - $75,000
Benefits: Health care coverage, Flexible Spending Wallets, Time off, ESPP

Dentons

Global Support Specialist Canada
Skills & Focus: incident monitoring, service delivery, escalations, problem management, support metrics, collaboration, knowledge sharing, change management, support queues, proactive solutions
About the Company: Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions…
Experience: A minimum of 6 years of progressive experience working with infrastructure technologies.
Benefits: We are a truly global law firm and as such, always welcome individuals with foreign language capabilities. Additionally…

Medsender

Customer Support Intern Canada
Skills & Focus: customer service, technical issues, support documentation, problem-solving skills, communication skills, healthcare technology, automation, AI Medical Assistant, collaboration, analytical skills
About the Company: Medsender is at the forefront of AI driven healthcare communication solutions, dedicated to improving patient care through cutting-edge tech. Our mission is to…
Type: Full time
Benefits: Competitive compensation package and a flexible work environment.

Forter

Technical Support Engineer (Data Analyst) Canada
Skills & Focus: Technical Support, Data Analysis, Customer Experience, SQL, API, JavaScript, Troubleshooting, Automation, SaaS, Documentation
About the Company: Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…
Experience: 3+ years in troubleshooting data analytics in SaaS, software, or FinTech environments.
Salary: Competitive salary
Type: Full-time
Benefits: $500 CAD per month reimbursement for supplementary health plan, WiFi/Phone Stipend, Home Office Allowance, Generous PTO…

Triparc

Platform Support Analyst Canada
Skills & Focus: Azure cloud, user support, escalate tickets, documentation, effective communication, training sessions, monitor applications, feedback collection, problem-solving, customer service
About the Company: Founded in 2017, TripArc is a $750 million privately held company that powers the top Travel Agencies and Tour Operators in North America. Our expansive and gr…
Experience: 2-3 years in application support or technical support
Platform Support Analyst Canada
Skills & Focus: Azure cloud, user support, escalate tickets, documentation, effective communication, training sessions, monitor applications, feedback collection, problem-solving, customer service
About the Company: Founded in 2017, TripArc is a $750 million privately held company that powers the top Travel Agencies and Tour Operators in North America. Our expansive and gr…
Experience: 2-3 years in application support or technical support

Paddle

Technical Account Manager (TAM) Canada
Skills & Focus: Technical Account Manager, Customer Success, SaaS, API support, HTML, CSS, JavaScript, SQL, Customer Support, Product Adoption
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Experience: 5+ years experience in online customer support, providing technical support for a SaaS product and at least 2 years experience as a Technical Account Manager or equivalent.
Salary: Attractive salaries, stock options
Type: Full-time
Benefits: Full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare, well-being …
Technical Account Manager (TAM) Canada
Skills & Focus: Technical Account Manager, Customer Success, SaaS, API support, HTML, CSS, JavaScript, SQL, Customer Support, Product Adoption
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Experience: 5+ years experience in online customer support, providing technical support for a SaaS product and at least 2 years experience as a Technical Account Manager or equivalent.
Salary: Attractive salaries, stock options
Type: Full-time
Benefits: Full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare, well-being …

Unbounce

Service Support Specialist Canada
Skills & Focus: Customer Support, Empathetic, Problem-solving, Communication, Persistence, Flexibility, Teamwork, Performance Metrics, Continuous Learning, Customer Experience
About the Company: Unbounce is a leading landing page creation and conversion optimization platform, focused on empowering digital marketers to achieve success with their campaig…
Salary: $47,890 - $62,202
Type: Full-time
Benefits: Flexible Time Off, Health Insurance, Employee Assistance Program (EAP), Quarterly Company Wide Recharge Days, End of Ye…

Pigment

Technical Escalation Engineer Canada
Skills & Focus: Technical Support, Software Incident Management, Data Models, Problem-Solving, Customer Satisfaction, Initiative, Team Player, Code Understanding, Technical Concepts, Organizational Skills
About the Company: Pigment is a fast-growing SaaS company specializing in an Enterprise Performance Management (EPM) platform that helps businesses achieve financial goals and re…
Experience: 5+ years in L3 technical support, software incident management, or technical lead
Type: Full-time
Technical Escalation Engineer Canada
Skills & Focus: Technical Support, Software Incident Management, Data Models, Problem-Solving, Customer Satisfaction, Initiative, Team Player, Code Understanding, Technical Concepts, Organizational Skills
About the Company: Pigment is a fast-growing SaaS company specializing in an Enterprise Performance Management (EPM) platform that helps businesses achieve financial goals and re…
Experience: 5+ years in L3 technical support, software incident management, or technical lead
Type: Full-time

Paddle

Customer Support Specialist Canada
Skills & Focus: customer support, SaaS, Zendesk, communication, refunds, cancellations, remote work, investigative mindset, customer-centric, process improvement
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure, acting as a Merchant of Record. They serve over 5000 s…
Experience: 0-2 years in a customer support or customer service role
Salary: Attractive salary with stock options
Type: Full-time
Benefits: Full suite of benefits including private healthcare, stock options, retirement plans, unlimited holidays, enhanced pare…
Customer Support Specialist Canada
Skills & Focus: customer support, SaaS, Zendesk, communication, refunds, cancellations, remote work, investigative mindset, customer-centric, process improvement
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure, acting as a Merchant of Record. They serve over 5000 s…
Experience: 0-2 years in a customer support or customer service role
Salary: Attractive salary with stock options
Type: Full-time
Benefits: Full suite of benefits including private healthcare, stock options, retirement plans, unlimited holidays, enhanced pare…

Vercel

Customer Support Engineer Canada
Skills & Focus: customer support, frontend development, Next.js, problem-solving, incident management, technical writing, cloud technologies, communication skills, internal documentation, customer success
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Salary: $100,000.00 - $140,000.00
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow mentorship and events,…

Fidessa (An Ion Group Company)

Trading Support Analyst Canada
Skills & Focus: equities trading, customer support, risk management, financial products, problem-solving, technical account management, software as a service, communication skills, customer workflows, trading operations
About the Company: Fidessa provides exceptional trading, investment, and information solutions for the world's financial community, serving global institutions, investment banks,…
Experience: 1 to 4 years in equities trading operations, or recent graduates with significant internship experience
Type: Full-time
Trading Support Analyst Canada
Skills & Focus: equities trading, customer support, risk management, financial products, problem-solving, technical account management, software as a service, communication skills, customer workflows, trading operations
About the Company: Fidessa provides exceptional trading, investment, and information solutions for the world's financial community, serving global institutions, investment banks,…
Experience: 1 to 4 years in equities trading operations, or recent graduates with significant internship experience
Type: Full-time

Snyk

Technical Support Engineer Canada
Skills & Focus: customer experience, technical support, security, open source, problem solving, communication, collaboration, customer success, documentation, GitHub
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Benefits: Flexible working hours, work-from-home allowances, in-office perks, generous vacation and wellness time off, health ben…

Kyivstar.Tech

N/A Canada
Skills & Focus: IT company, technology solutions, product development, high-performance systems, innovation, entrepreneurial culture, mobile solutions, web solutions, technical support, challenge traditional approaches
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company, a resident of Diya City. It is a subsidiary of Kyivstar, one of the largest Ukrainian communications operators.…

Workleap

Customer Support Specialist Canada
Skills & Focus: technical support, customer satisfaction, problem resolution, client relationship, troubleshooting, technical initiatives, collaboration, customer experience, feedback, data-driven improvements
About the Company: Workleap builds practical employee experience software that makes work simpler. Our products include Workleap, a simple employee experience platform to boost e…
Experience: 2 years experience in a technical support role

Thoughtexchange

Customer Support Specialist Canada
Skills & Focus: customer support, technical problems, Help Site, article creation, curation, site optimization, troubleshoot, support content, customer success, engagement
About the Company: ThoughtExchange is a platform powered by cutting-edge AI that enables leaders to connect with their communities and gain immediate, actionable insights.

Luxoft

Senior Murex Production Support BA Canada
Skills & Focus: Murex, financial markets, support, SQL, Unix, Back-Office Workflows, End of Day flow, Trade Life Cycle, communication skills, problem solving
About the Company: Luxoft Financial Services has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integ…
Experience: 2+ years
Type: Full-time

Axon

Field Support Engineer Canada
Skills & Focus: technical support, customer advocacy, project management, collaboration, troubleshooting, customer relationships, API integrations, network administration, technical documentation, problem-solving
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of IT experience in a support or deployment role.

Coconut Software

Technical Support Specialist Canada
Skills & Focus: Technical Support, Customer Service, SaaS, SQL, Problem Solving, Intercom, Jira, Customer Relationships, Empathy, Communication
About the Company: Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking …
Experience: 2-3 years
Type: Full-time
Benefits: Competitive Salaries, Health & Dental Benefits, Virtual Care, Disability top up, Virtual mental health platform, Annual…

Kyivstar.Tech

Technical Support Engineer for TPMS Canada
Skills & Focus: Technical Support, TPMS, Telecom, Project Management, System Maintenance, High-Performance Systems, Web Solutions, Mobile Solutions, Innovation, Entrepreneurial Culture
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diya.City, a subsidiary of Kyivstar, one of Ukraine's largest telecommunications operators. Th…

Behavox

Associate Technical Support Specialist Canada
Skills & Focus: technical support, troubleshooting, distributed systems, customer relationship management, SaaS, Zendesk, Jira Service Management, problem-solving, communication, attention to detail
About the Company: Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionabl…
Experience: 0-2 years of technical experience, preferably in an application support role within SAAS organization
Benefits: Great health coverage for employee and family, generous time-off policy, and flexible work schedule.

Trader Corporation

Senior Client Support Specialist Canada
Skills & Focus: customer service, communication skills, troubleshooting, problem-solving, mentoring, administration, finance, automotive, training, technical support
About the Company: TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrac…
Experience: 2+ years of customer service experience

Samsara

Technical Support Specialist Canada
Skills & Focus: technical support, customer assistance, communication skills, SaaS, cloud applications, mobile computing, hardware troubleshooting, collaboration, self-management, flexible hours
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: 1-3 years in a technical product support role
Salary: $48,875 - $57,500 CAD
Type: Full-time
Benefits: Competitive total compensation package, remote and flexible working, health benefits, Samsara for Good charity fund, an…

Axon

Technical Account Manager Canada
Skills & Focus: technical liaison, customer relationships, project management, troubleshooting, technical support, software integration, network administration, customer advocacy, communication skills, problem-solving
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of IT experience in a support or deployment role