28 Technical Support And Engineering jobs in Remote - Canada.

Hiring now: Solution Engr @ Next Matte, Technical Support Engr Da @ Forter, Implementation Engr @ Harbor, Postgresql Database Suppo @ Percona, Support Engr @ Gitlab, Mgr Software Eng Platform @ Wavelo, Customer Support Engr @ Vercel, Technical Writer For Dev @ Trustly, Technical Support Engr @ Snyk, Na @ Kyivstarte.Explore more at jobswithgpt.com.

🔥 Skills

technical support (7) Documentation (5) SQL (4) Troubleshooting (4) SaaS (4) collaboration (4) Technical Support (3) Automation (3) project management (3) PostgreSQL (3)

đź“Ť Locations

Canada (28)
🔍 Go to full job search

Next Matter

Solution Engineer Canada
Skills & Focus: No-Code Workflow Automation, Solution Engineer, Customer Success, Implementation, Process Optimization, Technical Support, REST APIs, Cloud Infrastructure, Microsoft Azure, Customer-Centric
About the Company: Next Matter is the new standard system for the automation of complex workflows in midsize and enterprise organizations, built for the AI era. Our experienced t…
Experience: 3-5 years
Type: Full-time
Benefits: The opportunity to work remotely, learning budget of 1,000 EUR per year, a 1,000 EUR one-time home office stipend, and …

Forter

Technical Support Engineer (Data Analyst) Canada
Skills & Focus: Technical Support, Data Analysis, Customer Experience, SQL, API, JavaScript, Troubleshooting, Automation, SaaS, Documentation
About the Company: Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…
Experience: 3+ years in troubleshooting data analytics in SaaS, software, or FinTech environments.
Salary: Competitive salary
Type: Full-time
Benefits: $500 CAD per month reimbursement for supplementary health plan, WiFi/Phone Stipend, Home Office Allowance, Generous PTO…

Harbor

Implementation Engineer Canada
Skills & Focus: implementation, legal technology, client satisfaction, SQL, integration, cloud solutions, project management, data migration, technical support, customer facing
About the Company: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ stra…
Experience: 2-5 years in a customer-facing software implementation role in a legal services/law firm environment.

Percona

PostgreSQL Database Support Engineer Canada
Skills & Focus: PostgreSQL, Database Support Engineer, Remote, Global Services, Application Support, HA, Backups, Engineering, Database Administration, Support
Type: Full time

Gitlab

Support Engineer Canada
Skills & Focus: DevSecOps, Linux administration, CI/CD, GitLab, troubleshooting, technical support, documentation, customer advocacy, Kubernetes, scripting languages
About the Company: GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our missio…
Experience: Experience in managing customer-facing cases throughout the entire support lifecycle; excellent Linux systems administration knowledge; experience with GitLab and CI/CD.
Type: Full-time
Benefits: Benefits to support your health, finances, and well-being; flexible paid time off; equity compensation & employee stock…

Wavelo

Manager, Software Engineering (Platform Operations) Canada
Skills & Focus: technical support, bug fixes, collaboration, engineering management, operational efficiency, incident management, problem-solving, automation, software development, team leadership
About the Company: Wavelo is a SaaS business on a mission to make telecoms a breeze, providing flexible software that modernizes how communication service providers do business.
Experience: Proven experience as an Operations and/or Engineering Manager.
Salary: $146,700 - $163,000 USD for US residents OR $140,490 - $156,100 CAD for Canadian residents.
Benefits: Tucows believes in a total rewards offering that includes fair compensation and generous benefits.

Vercel

Customer Support Engineer Canada
Skills & Focus: customer support, frontend development, Next.js, problem-solving, incident management, technical writing, cloud technologies, communication skills, internal documentation, customer success
About the Company: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …
Salary: $100,000.00 - $140,000.00
Benefits: Competitive compensation package, including equity, Inclusive Healthcare Package, Learn and Grow mentorship and events,…

Trustly

Technical Writer for Developer Documentation Canada
Skills & Focus: Technical Writer, Documentation, API references, User guides, Integration manuals, Release notes, Troubleshooting, Developers, QA, Product teams
About the Company: At Trustly, we’re on a mission to deliver a better way to pay and get paid. We’re revolutionizing the payments industry by making Pay by Bank the new standard …
Type: Full-time
Benefits: Flexible 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their cou…

Snyk

Technical Support Engineer Canada
Skills & Focus: customer experience, technical support, security, open source, problem solving, communication, collaboration, customer success, documentation, GitHub
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Benefits: Flexible working hours, work-from-home allowances, in-office perks, generous vacation and wellness time off, health ben…

Kyivstar.Tech

N/A Canada
Skills & Focus: IT company, technology solutions, product development, high-performance systems, innovation, entrepreneurial culture, mobile solutions, web solutions, technical support, challenge traditional approaches
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company, a resident of Diya City. It is a subsidiary of Kyivstar, one of the largest Ukrainian communications operators.…

Affirm

IT SaaS Engineer Canada
Skills & Focus: IT SaaS Engineer, Database schemas, Application performance, Security best practices, Code reviews, APIs, Troubleshooting, Automation scripts, Cloud applications, User feedback
About the Company: Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…
Experience: 3+ years in IT Endpoint Engineering
Salary: $80,000 - $100,000
Type: Full-time
Benefits: Health care coverage, Flexible Spending Wallets, competitive vacation and holiday schedules, Employee Stock Purchase Pl…

Elastic

Technical Writer I Canada
Skills & Focus: Technical Writing, SaaS, Documentation, Git, GitHub, User Guides, Markdown, Content Creation, Editing, Engineering Collaboration
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 2+ years
Salary: $68,200—$107,900 CAD
Type: Full-time
Benefits: Competitive pay, health coverage, flexible locations, generous vacation days, financial donation matching, volunteer ho…

Pagerduty

Technical Trainer Canada
Skills & Focus: Technical Trainer, cloud products, DevOps, SRE, system administration, BASH, Python, network engineering, technical training content, eLearning
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and p…
Experience: 3-5 years
Salary: 77,000 - 108,000 CAD
Type: Hybrid
Benefits: Competitive salary, comprehensive benefits package, flexible work arrangements, generous paid vacation time, paid holid…
Technical Trainer Canada
Skills & Focus: Technical Trainer, cloud products, DevOps, SRE, system administration, BASH, Python, network engineering, technical training content, eLearning
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and p…
Experience: 3-5 years
Salary: 77,000 - 108,000 CAD
Type: Hybrid
Benefits: Competitive salary, comprehensive benefits package, flexible work arrangements, generous paid vacation time, paid holid…

Quicknode

Technical Operations Engineer II Canada
Skills & Focus: Technical Operations, Web3, Blockchain, Incident Management, SLA/SLO, Automation, Configuration Management, System Monitoring, Problem-Solving, Collaboration
About the Company: QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies …
Experience: At least 5 years in Technical Operations, SRE, or a similar role
Salary: $150,480 - $167,200
Type: Full time
Benefits: Compensation includes a competitive benefit package and eligibility for a quarterly bonus.

Versa Networks, Inc.

Security Software Development Engineer Canada
Skills & Focus: Security Software Development, Firewall, Information Security, Cloud Solutions, Network Technology, Debugging, Customer Satisfaction, Software Design, Problem Solving, Collaboration
About the Company: Versa Networks, Inc. is a leading vendor of next-generation Software Defined solutions and architectures, called SASE (Secure Access Service Edge). Versa is pr…
Experience: 8+ years of professional experience in Information Security with a concentration on firewall and security software development.
Benefits: competitive compensation packages with pre-IPO equity, quality of life benefit, inspiring environment.

Axon

Field Support Engineer Canada
Skills & Focus: technical support, customer advocacy, project management, collaboration, troubleshooting, customer relationships, API integrations, network administration, technical documentation, problem-solving
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of IT experience in a support or deployment role.

Coconut Software

Technical Support Specialist Canada
Skills & Focus: Technical Support, Customer Service, SaaS, SQL, Problem Solving, Intercom, Jira, Customer Relationships, Empathy, Communication
About the Company: Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking …
Experience: 2-3 years
Type: Full-time
Benefits: Competitive Salaries, Health & Dental Benefits, Virtual Care, Disability top up, Virtual mental health platform, Annual…

Rackspace Technology

Cloud Engineer Canada
Skills & Focus: Cloud Engineer, Google Cloud, GCP deployments, automation-based solutions, technical problems, dynamic environment, mentorship, team player, customer engagement, Fanatical Support
About the Company: Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatica…
Experience: Several years’ experience with Google Cloud design and implementation; proven experience in multiple GCP deployments.
Type: Full-time

Next Matter

Solution Engineer Canada
Skills & Focus: Solution Engineer, implementation, No-Code, Workflow Automation, customer success, Cloud infrastructure, REST APIs, training, project management, client-facing experience
About the Company: Next Matter is the new standard system for the automation of complex workflows in Midsize and Enterprise organizations, built for the AI era. Our experienced t…
Experience: 3-5 years of client-facing experience
Type: Remote
Benefits: A competitive, top-of-market salary, bonus, and equity options; home office stipend; equipment allowance; learning budg…

Otip Group Of Companies (Ogc)

Telephony Administrator Canada
Skills & Focus: Telephony, CCaaS, Nice CXone, SIP trunking, call flows, technical support, contact center infrastructure, unified communication solutions, IVR scripting, collaboration
About the Company: At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they a…
Experience: 2+ years of experience supporting and configuring CCaaS solutions.
Type: Contract
Benefits: Rewarding salary and bonuses, industry-leading group benefits with 100% premium coverage, defined benefit pension plan,…

Quicknode

Senior Technical Operations Engineer Canada
Skills & Focus: Technical Operations, Web3, DevOps, Automation, System Monitoring, SLA/SLO Management, Incident Management, Blockchain, Linux/Unix, Collaboration
About the Company: QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies …
Experience: At least 5 years in Technical Operations, SRE, or a similar role
Type: Contract
Benefits: Quarterly bonus tied to company and individual goal achievement, competitive benefit package

Luxoft

L2 Application Support Engineer Canada
Skills & Focus: Application Support, PowerShell scripting, Networking, Azure cloud, SQL, Troubleshooting, ITIL, Documentation, Production support, Communication skills
Experience: More than 8 years

Grafana Labs

Developer Advocate Canada
Skills & Focus: OpenTelemetry, technical communicator, OSS communities, software development, observability, system integration, effective communicator, technical writing, presentations, community engagement
About the Company: Grafana Labs is known for its open source visualization tool used by over 20M users globally for monitoring various applications from beehives to climate chang…
Experience: Substantial experience with OpenTelemetry and technical experience in software development, SRE, or operations.
Salary: CAD 174,176 - CAD 209,011
Type: Full-time
Benefits: Equity, bonus, and other benefits detailed on the company’s careers page.

Percona

Senior PostgreSQL Database Engineer Canada
Skills & Focus: PostgreSQL, DBA, Support Engineer, HA, backups, remote, full-time
Type: Full-time
Senior PostgreSQL Database Engineer Canada
Skills & Focus: PostgreSQL, DBA, Support Engineer, HA, backups, remote, full-time
Type: Full-time

Cognizant

ServiceNow Senior Technical Consultant Canada
Skills & Focus: ServiceNow, Technical Consultant, software applications, project processes, Scrum meetings, technical design, delivery services, mentoring, JavaScript, ITIL
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 3+ years working on the ServiceNow platform.
Type: Full-time
Benefits: Comprehensive total rewards package, flexible health and financial benefits, paid time off, flexible work arrangements.

Forethought

Implementation Engineer Canada
Skills & Focus: Implementation, Configuration, Customer support, AI technology, Technical consulting, Deployment, System integration, SaaS, Documentation, Training
About the Company: Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience.
Experience: Proven experience in technical consulting, implementation, or deployment roles within the SaaS industry.
Type: Full-time