Last updated: 2025-06-06

29 Technical And Product Support jobs in Remote - Canada.

Hiring now: Technical Support Engineer For Tpms @ Kyivstarte, Field Support Engineer @ Axon, Customer Support Engineer @ Vercel, Technical Support Engineer Data Analyst @ Forter, Product Support Specialist @ Affirm, Sr Client Support Specialist @ Trader, Customer Support Intern @ Medsender, Technical Account Manager Sales Closer @ Wishpond T, Customer Trust Strategist @ Mercury, Technical Support Specialist @ Samsara. Explore more at at jobswithgpt.com

🔥 Skills

technical support (7) Technical Support (6) troubleshooting (6) communication skills (5) customer support (5) collaboration (4) problem-solving (4) Troubleshooting (4) SaaS (4) Documentation (4)

📍 Locations

Canada (27)

Kyivstar.Tech

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diya.City, a subsidiary of Kyivstar, one of Ukraine's largest telecommunications operators. Th…

Technical Support Engineer for TPMS

Canada

  • Skills: Technical Support, TPMS, Telecom, Project Management, System Maintenance, High-Performance Systems, Web Solutions, Mobile Solutions, Innovation, Entrepreneurial Culture

Axon

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…

Field Support Engineer

Canada

  • Skills: technical support, customer advocacy, project management, collaboration, troubleshooting, customer relationships, API integrations, network administration, technical documentation, problem-solving
  • Experience: 5+ years of IT experience in a support or deployment role.

Vercel

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under …

Customer Support Engineer

Canada

  • Skills: customer support, frontend development, Next.js, problem-solving, incident management, technical writing, cloud technologies, communication skills, internal documentation, customer success
  • Salary: $100,000.00 - $140,000.00

Forter

Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…

Technical Support Engineer (Data Analyst)

Canada

  • Skills: Technical Support, Data Analysis, Customer Experience, SQL, API, JavaScript, Troubleshooting, Automation, SaaS, Documentation
  • Experience: 3+ years in troubleshooting data analytics in SaaS, software, or FinTech environments.
  • Type: Full-time
  • Salary: Competitive salary

Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…

Product Support Specialist

Canada

  • Skills: E-Commerce, support, troubleshooting, technical, communication, process improvement, customer inquiries, merchant partners, feedback, support processes
  • Experience: 2+ years in relevant industry (Tech, eCommerce, SaaS)
  • Salary: $55,000 - $75,000

TRADER Corporation

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrac…

Senior Client Support Specialist

Canada

  • Skills: customer service, communication skills, troubleshooting, problem-solving, mentoring, administration, finance, automotive, training, technical support
  • Experience: 2+ years of customer service experience

Medsender

Medsender is at the forefront of AI driven healthcare communication solutions, dedicated to improving patient care through cutting-edge tech. Our mission is to…

Customer Support Intern

Canada

  • Skills: customer service, technical issues, support documentation, problem-solving skills, communication skills, healthcare technology, automation, AI Medical Assistant, collaboration, analytical skills
  • Type: Full time

Wishpond Technologies

Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing …

Technical Account Manager - Sales Closer

Canada

  • Skills: Technical Account Manager, Automation, Sales, Quality Assurance, Sales Enablement, Customer Engagement, Documentation, Chat Agents, Solution Customization, Feedback Loop
  • Type: Contractor - Full Time

Mercury

Mercury is focused on providing banking and financial solutions to startups, enabling them to achieve their goals with ease.

Customer Trust Strategist

Canada

  • Skills: Customer Support, Legal, Legal Support, Compliance, Customer Experience, Escalation Process, Training Programs, Process Improvement, Communication, Problem-Solving
  • Experience: 3-5 years of experience in legal support, legal operations, or a related field
  • Salary: $95,600 - $132,800 USD or CAD 100,400 - 125,500

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform enhancing efficiency for organizations reliant on physical operations.

Technical Support Specialist

Canada

  • Skills: Technical Support, Customer Assistance, Remote Work, Technical Issues, Communication Skills, Cloud Applications, Mobile Computing, Troubleshooting, Fast-paced Environment, Collaborative
  • Experience: 1-3 years of experience in a technical product support role
  • Type: Full-time
  • Salary: $48,875 — $63,250 CAD

Keywords Studios

Technical Account Manager

Canada

  • Skills: customer support, account management, customer success, stakeholder relationships, product adoption, client satisfaction, lifecycle management, strategic advisor, SDK configurations, technical concepts
  • Type: Full Time, Permanent

Narvar

Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences, allowing retailers to retain, engage, and delight customer…

Technical Support Engineer III

Canada

  • Skills: Technical Support, Troubleshooting, API, Database, SQL, HTML, CSS, JavaScript, Python, Customer Service
  • Experience: 5-8 years of experience in technical support or a related field

Certn

Certn is a growing global technology company specializing in innovative background screening and AI-backed background checks. They are committed to creating an…

Senior Manager, Customer and Technical Support

Canada

  • Skills: Customer Support, API integration, Support tooling, SaaS, AI training, Technical troubleshooting, Support metrics, API issues, Team leadership, Process automation

Mercury

Mercury is a financial technology company building a complete finance stack for startups, offering banking services through partners. Since its launch in 2019,…

Support Team Lead

Canada

  • Skills: support, leadership, customer support, banking system, API issues, cross-functional, data visualization, process improvement, support team, growth
  • Experience: 2+ years of experience leading support or user-facing teams

Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…

Service Delivery Experience & Insights Specialist II

Canada

  • Skills: customer cases, SLA compliance, data analysis, performance reports, trend analysis, process improvement, regulatory compliance, customer operations, fintech, data-driven insights

Samsara

Samsara (NYSE: IOT) is a pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data to develop a…

Senior Support Quality Analyst

Canada

  • Skills: Quality Assurance, Customer Support, Data Analysis, Team Collaboration, Process Improvement, Quality Monitoring, Customer Experience, Metrics Tracking, Remote Work, IoT Data
  • Experience: 4+ years professional experience, including 3+ years as a Quality Analyst
  • Type: Full-time
  • Salary: $85,000 — $110,000 CAD

Magnet Forensics

Magnet Forensics is a global leader in digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and Io…

Customer Account Specialist

Canada

  • Skills: customer accounts, troubleshoot, licenses, account management, technical support, Salesforce, investigations, SaaS licensing, Troubleshooting, Customer Success
  • Experience: 2+ years with Salesforce preferred
  • Type: Full-time
  • Salary: $58,100 - $99,600 USD / CAD

ProjectGrowth

A fast-growing insurance agency dedicated to innovation, exceptional customer service, and technology-driven solutions.

Salesforce IT Specialist

Canada

  • Skills: Salesforce Management, IT Troubleshooting, Technical Support, Data Cleanup, User Training, Security Protocols, Documentation, Technical Issues, Hardware Support, Software Support
  • Experience: 2+ years of IT support experience; Salesforce experience highly preferred.
  • Type: Contract
  • Salary: $1.2K – $1.7K per month

Crypto.com

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryp…

Application Support Engineer

Canada

  • Skills: application support, incident management, cloud computing, Linux environment, SQL Database, ITSM platforms, AWS, Kubernetes, production support, cryptocurrency
  • Experience: Min 3-5 years of experience in application support with fintech background
  • Type: Full-time

Certn

Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background c…

Bilingual Support Specialist (FR/EN)

Canada

  • Skills: Bilingual, Customer Support, SaaS, Background Checks, Customer Service, Zendesk, Stripe, Jira, Data Entry, Tech Environment
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Behavox

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionabl…

Associate Technical Support Specialist

Canada

  • Skills: technical support, SAAS, ticket management, troubleshooting, distributed systems, Zendesk, Jira, customer service, AI/ML, data analysis
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…

Senior Knowledge Management Specialist

Canada

  • Skills: Knowledge Management, Documentation, Operational Materials, Customer Success, AI, Project Management, Cross-functional Collaboration, Financial Operations, Zendesk, Confluence
  • Type: full_time
  • Salary: {'min': 83725.0, 'max': 108350.0, 'period': 'annual', 'currency': 'CAD'}

MZLA Technologies Corporation

MZLA Technologies Corporation (MZLA) is a wholly-owned, for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird. Thunderbird is a global, f…

Manager, Customer Support Operations

Canada

  • Skills: customer support, Zendesk, support operations, automation, community engagement, freemium, open-source, B2C, scalable, technical support
  • Type: full_time
  • Salary: {'min': 95000.0, 'max': 120000.0, 'period': 'annual', 'currency': 'CAD'}

Jobber

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers…

Senior Manager, Customer Support

Canada

  • Skills: customer support, managerial role, leadership, team performance, customer satisfaction, support strategies, data analytics, collaboration, best practices, KPI monitoring
  • Type: full_time
  • Salary: {'min': 108000.0, 'max': 146100.0, 'period': 'annual', 'currency': 'CAD'}