Last updated: 2025-11-13
37 Customer Success Management jobs in Remote - Canada.
Procurify
Procurify is the AI-enhanced procurement and AP automation platform for the mid-market. We make it easy for organizations to take control of spend and save mon…
Canada
- Skills: customer success, SaaS, procurement, automation, customer retention, customer advocacy, upsell, executive relationships, data-driven insights, cross-functional collaboration
- Level: senior
- Type: full_time
Jane
Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. Our product enables the likes of physiotherapists, m…
Canada
- Skills: customer support, team captain, coaching, customer experience, problem-solving, flexible, collaboration, telehealth, engagement, support team
- Level: mid
- Type: full_time
Lillio
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs w…
Canada
- Skills: customer success, onboarding, support, problem-solving, communication, relationship building, feedback, training, KPI, remote work
- Level: mid
- Type: full_time
Ada
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality cus…
Canada
- Skills: customer service, AI, SaaS, consulting, APIs, presentation skills, relationship building, stakeholder engagement, implementation, automation
- Level: mid
- Type: full_time
Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…
Canada
- Skills: solutions architecture, client satisfaction, team leadership, workflow mapping, system integration, operational delivery, CRM platforms, project management, client solutions, coaching
- Level: mid
- Type: full_time
Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compound…
Canada
- Skills: Client Management, Strategic Partnerships, Business Development, Go-to-Market Strategy, Revenue Growth, ISV Partnerships, Negotiation, Cross-Functional Collaboration, Performance Optimization, Fintech
- Level: mid
- Type: full_time
Appspace
At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global off…
Canada
- Skills: customer success, SaaS, customer relations, strategic planning, business development, digital workplace, customer retention, migration support, cloud technology, Salesforce
- Level: senior
- Type: full_time
Ada
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality cus…
Canada
- Skills: customer advocacy, B2B tech, SaaS, storytelling, relationship management, analytical skills, cross-functional collaboration, community management, engagement strategies, GTM priorities
- Level: senior
- Type: full_time
Keycafe
Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide. Our SmartBox system combines IoT hardware with cloud s…
Canada
- Skills: customer success, sales, upselling, cross-selling, negotiation, analytics, remote work, SaaS, IoT, key management
- Level: mid
- Type: full_time
AutoLeap
AutoLeap is the market-leading shop management SaaS provider in the underserved auto repair industry. The Shop Management System (SMS) provides an all-in-one, …
Canada
- Skills: Customer Success, SaaS, Bilingual, Sales, Organizational Skills, Customer Focus, Auto Repair, Shop Management, Customer Relationships, Business Growth
- Level: entry
- Type: full_time
Roofr
At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roo…
Canada
- Skills: Customer Success, Onboarding, Retention, Implementation, Cross-sell, Playbooks, Customer Education, Data Migration, Customer Insights, Leadership
- Level: senior
- Type: full_time
Versapay
Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlo…
Canada
- Skills: accounts receivable, customer success, B2B payments, SaaS, customer relationship management, merchant services, ERP system, cash flow clarity, business objectives, transaction processing
- Level: senior
- Type: full_time
Employment Hero
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefi…
Canada
- Skills: SaaS, client support, team building, data-driven, operational metrics, performance management, stakeholder engagement, coaching, remote work, employee share options
- Level: mid
- Type: full_time
Owner.com
Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools to build their website, drive online orde…
Canada
- Skills: customer success, account management, retention, B2B2C, communication, data analysis, salesforce, problem-solving, hospitality, equity
- Level: mid
- Type: full_time
Hive
Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoter…
Canada
- Skills: Customer Success, Account Management, SaaS, Retention, Expansion, Automation, AI, Data-driven, Marketing Technology, Cross-functional
- Level: mid
- Type: full_time
Rockstar
Rockstar is a venture-backed energy and ESG data platform built for commercial real estate owners and operators.
Canada
- Skills: customer success, account management, SaaS, retention, adoption, client value, stakeholder relationships, communication, data-driven, strategic advisor
- Level: mid
- Type: full_time
BrandBastion
BrandBastion is a leading AI-powered solution for social media engagement and brand protection.
Canada
- Skills: AI-powered solutions, customer success, social engagement, brand protection, B2B SaaS, customer growth, renewals, data-driven, automation, community management
- Level: mid
- Type: full_time
JAM+
At JAM+, customer experience is at the heart of our growth strategy. We are established leaders in the industry with trusted sites including Envelopes.com, Fol…
Canada
- Skills: customer experience, customer journey, multi-channel support, performance metrics, issue resolution, customer satisfaction, cross-functional collaboration, remote-first culture, AI-enabled, ecommerce environment
- Level: entry
- Type: full_time
Modash
Modash is building a suite of tools that help brands scale partnerships with online content creators. We’re a profitable company backed by some of Europe’s bes…
Canada
- Skills: Customer Success, APIs, Integrations, Technical Support, B2B SaaS, Data Flows, Startup Environment, Strategic Growth, Problem-Solving, Client Relationships
- Level: mid
- Type: full_time
Dandy
Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’…
Canada
- Skills: account management, customer success, B2B sales, dental, healthcare, SaaS, communication skills, analytics, CRM tools, customer challenges
- Level: mid
- Type: full_time