27 Customer Onboarding And Success jobs in Remote - Canada.

Hiring now: Midmarket Customer Succes @ Narvar, Enterprise Customer Succe @ Lumiq, Dir Of Enablement @ Clearco, Customer Success Mgr @ Overstory, Onboarding Spec @ Opentable, Customer Success Mgr @ Samsara, Customer Support Team Lea @ Jane, Client Success Mgr @ Godaddy, Customer Success Mgr @ Sophos, Sr Engagement Mgr @ Clariti.Explore more at jobswithgpt.com.

šŸ”„ Skills

Customer Success (9) SaaS (6) project management (6) customer success (5) onboarding (5) Onboarding (5) training (4) Process Improvement (4) Customer Advocacy (3) relationship building (3)

šŸ“ Locations

Canada (27)
šŸ” Go to full job search

Narvar

Mid-Market Customer Success Manager Canada
Skills & Focus: Customer Success, SaaS, retail, e-commerce, logistics, product management, client-facing skills, data insights, risk of churn, project management
About the Company: We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a plaā€¦
Experience: Minimum of 3+ yearā€™s experience as a Customer Success Manager at a SaaS company and have worked with demanding enterprise-size accounts

Lumiq

Enterprise Customer Success Manager Canada
Skills & Focus: Customer Success, User Engagement, Client Retention, Customer Advocacy, Growth, Professional Development, Podcasts, Adoption, Account Management, Customer Happiness
About the Company: LumiQ is a modern, audio-first learning platform making professional education enjoyable, empowering accounting and finance professionals through engaging podcā€¦
Type: Full-time
Benefits: Certified Great Place to Work, promoting transparency, ownership, innovation, and empathy.
Enterprise Customer Success Manager Canada
Skills & Focus: Customer Success, User Engagement, Client Retention, Customer Advocacy, Growth, Professional Development, Podcasts, Adoption, Account Management, Customer Happiness
About the Company: LumiQ is a modern, audio-first learning platform making professional education enjoyable, empowering accounting and finance professionals through engaging podcā€¦
Type: Full-time
Benefits: Certified Great Place to Work, promoting transparency, ownership, innovation, and empathy.

Clearco

Director of Enablement Canada
Skills & Focus: revenue enablement, sales training, B2B, fintech, e-commerce, SaaS, sales methodologies, project management, CRM, enablement metrics
About the Company: Clearco is the non-dilutive working capital solution for e-commerce businesses in the United States. Clearcoā€™s unique Invoice Funding product allows companies ā€¦
Experience: 7+ years of experience in revenue enablement, sales training, or related roles, with at least 3+ years in a leadership capacity
Type: Full time
Benefits: Competitive salary and incentives, comprehensive health and dental insurance, RRSP / 401k matching, work-from-home stipā€¦

Overstory

Customer Success Manager Canada
Skills & Focus: customer success, project management, relationship building, commercial thinker, team collaboration, utility sector knowledge, empathy, communication, problem solving, climate action
About the Company: Overstory harnesses cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. They use AI and advanceā€¦
Experience: 5+ years in a customer facing role
Type: Full-time
Benefits: Flexible working environment, remote working budget, educational budget, equity, competitive salary.

Opentable

Onboarding Specialist Canada
Skills & Focus: onboarding, training, restaurant operations, consultative approach, implementation, customer support, project management, time management, software training, coordinating
About the Company: With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industrā€¦
Experience: 1+ years experience, preferably in a support, implementation or hospitality role
Benefits: Paid Time Off - 20 days a year, Birthday/celebration PTO - 1 day, Annual company weeks off, Flexible sick time off, Paiā€¦
Onboarding Specialist Canada
Skills & Focus: onboarding, training, restaurant operations, consultative approach, implementation, customer support, project management, time management, software training, coordinating
About the Company: With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industrā€¦
Experience: 1+ years experience, preferably in a support, implementation or hospitality role
Benefits: Paid Time Off - 20 days a year, Birthday/celebration PTO - 1 day, Annual company weeks off, Flexible sick time off, Paiā€¦

Samsara

Customer Success Manager Canada
Skills & Focus: Customer Success, IoT platform, relationship building, technical products, enterprise SaaS, strategic consulting, problem-solving, business solutions, workflows, collaboration
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to harā€¦
Experience: 2-4+ years of experience in a customer success, account management, sales, or strategic consulting role.
Salary: $72,250 - $93,500 CAD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workinā€¦

Jane

Customer Support Team Lead Canada
Skills & Focus: Customer Support, Team Lead, Leadership, Customer Service, Problem-solving, Coaching, Motivation, Engagement, Quality Assurance, Onboarding
About the Company: Helping the Helpers

Godaddy

Client Success Manager Canada
Skills & Focus: client interactions, project plans, onboarding process, relationship building, status reports, product training, technical issues, DNS, account management, Excel
About the Company: GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all.
Experience: 2+ years of experience in account management or client success in the domain industry and/or at an enterprise services company.
Benefits: We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonā€¦

Samsara

Project Manager Canada
Skills & Focus: Project Management, Customer Success, Cross-Functional Teams, Change Management, Process Improvements, Stakeholder Communication, B2B Hardware and SaaS, Agile/Scrum Certification, Strategic Projects, Operational Excellence
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to harā€¦
Experience: 2-5 years as a Project Manager within operations and/or program management teams
Salary: $106,717.50 ā€” $125,550 USD
Type: Full-time
Benefits: Competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good chaā€¦

Sophos

Customer Success Manager Canada
Skills & Focus: customer success, engagement, customer lifecycle, deployment, adoption, renewal, satisfaction, customer value, products, opportunities
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company is the largest pure-play Managed Detection and Rā€¦

Clariti

Senior Engagement Manager Canada
Skills & Focus: Customer Experience, Project Management, SaaS, Professional Services, Team Leadership, Client Relationships, Agile Methodologies, Change Management, Quality Control, Emotional Intelligence
About the Company: We empower governments to deliver exceptional citizen experiences.
Experience: 8+ years of experience leading and delivering enterprise-level IT engagements in SaaS-based Professional Services
Salary: $115,000 - $165,000 CAD
Type: Full-time
Benefits: Competitive compensation packages, well-deserved time off and benefits.

Thanx

Implementation Manager Canada
Skills & Focus: onboarding, implementation, project management, customer success, training, presentations, account management, client relationships, data-driven, organization
About the Company: Thanx is a leading loyalty and guest engagement platform for restaurants, helping regional and national restaurant brands grow customer lifetime value with easā€¦
Experience: 2 Years of software/B2B onboarding/implementation/project management experience
Type: Full-time

Samsara

Sales Enablement Manager - Onboarding Canada
Skills & Focus: Sales Enablement, Onboarding, eLearning, training sessions, cross-functional collaboration, change management, interactive experiences, educational curriculum, customer success, remote working
About the Company: Samsara is the pioneer of the Connected Operationsā„¢ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interneā€¦
Experience: 6+ years of experience developing eLearning content and reporting learner success. 6+ years of experience developing, coordinating and facilitating training sessions for audiences of 10-50 learners.
Salary: $102,000 ā€” $132,000 CAD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workinā€¦

Lumiq

Customer Success Manager Canada
Skills & Focus: Customer Success, adoption, advocacy, retention, growth, user engagement, client happiness, platform alignment, professional education, podcasts
About the Company: At LumiQ, weā€™re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionā€¦
Type: Full-time
Customer Success Manager Canada
Skills & Focus: Customer Success, adoption, advocacy, retention, growth, user engagement, client happiness, platform alignment, professional education, podcasts
About the Company: At LumiQ, weā€™re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionā€¦
Type: Full-time

Projectgrowth

Customer Success Manager Canada
Skills & Focus: Customer Success, Client Management, SaaS Experience, Retention, Engagement, Operational Support, Data Analysis, Training, Upsell, Problem-Solving
About the Company: Leading provider of sales intelligence and prospecting solutions for the commercial real estate industry.
Experience: 2+ years in a Customer Success, Account Management, or similar role within a SaaS or tech-driven company.
Salary: $3K ā€“ $3.5K per month
Type: Contract

Paddle

Onboarding Analyst Canada
Skills & Focus: Onboarding, Merchant Acquiring, E-Commerce, SaaS, Risk Strategy, Data Analysis, Investigative Skills, Decision Making, Supplier Communication, Process Improvement
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack ā€¦
Experience: 1-3 years in Onboarding/Underwriting, Merchant Acquiring, E-Commerce, SaaS, or a similar role at a FinTech
Type: Full-time
Benefits: Attractive salaries, stock options, retirement plans, private healthcare, well-being initiatives, unlimited holidays, eā€¦
Onboarding Analyst Canada
Skills & Focus: Onboarding, Merchant Acquiring, E-Commerce, SaaS, Risk Strategy, Data Analysis, Investigative Skills, Decision Making, Supplier Communication, Process Improvement
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack ā€¦
Experience: 1-3 years in Onboarding/Underwriting, Merchant Acquiring, E-Commerce, SaaS, or a similar role at a FinTech
Type: Full-time
Benefits: Attractive salaries, stock options, retirement plans, private healthcare, well-being initiatives, unlimited holidays, eā€¦

Neilson Financial Services

Training and Onboarding Manager Canada
Skills & Focus: training, onboarding, sales, coaching, development, financial services, product training, facilitation, leadership, time management
About the Company: At Neilson, weā€™re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading pā€¦
Experience: Demonstrated experience in training, coaching, or employee induction, ideally in a regulated financial services industry.
Type: Full-time
Benefits: Accessibility for Job Applicants: We strive to make our job application process accessible to all individuals, includinā€¦

1password

Senior Product Manager Canada
Skills & Focus: Product Manager, Onboarding, Activation, User Education, Customer Empathy, Communication, Go To Market, Technology, Product Strategy, Collaboration
About the Company: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unā€¦

League

Senior Implementation Project Manager Canada
Skills & Focus: Project Management, Client Onboarding, Cross-functional Collaboration, Healthcare Technology, Risk Management, Implementation Planning, Stakeholder Communication, Problem Solving, Customer Experience, Process Improvement
About the Company: League is a platform technology company powering next-generation healthcare consumer experiences, with a total funding of $220 million.
Experience: 5-8 years in implementation, 5+ years of project management experience preferred
Salary: $98,300 ā€” $126,000 CAD
Type: Full-time
Benefits: Comprehensive Health Benefits including medical, dental, and vision; Bonus Program; Employee Stock Option Program; Unliā€¦

Samsara

Strategic Customer Success Manager Canada
Skills & Focus: customer success, IoT platform, cross-functional collaboration, relationship builder, strategic consulting, business value realization, workforce enhancements, performance management, stakeholder communication, cultural principles
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operationsā„¢ Cloud, which enables organizations that depend on physical operations to harness Internet of Thā€¦
Experience: 8+ years of professional work experience in senior Customer Success, account management, or strategic consulting roles.
Salary: $119,000 ā€” $154,000 CAD
Type: Full-time
Benefits: Competitive total compensation package, health benefits, remote and flexible working options, Samsara for Good charity ā€¦

Pointclickcare

Software Implementation Consultant Canada
Skills & Focus: Software Implementation, LTPAC, Customer Liaison, Workflows, Business Outcomes, Consultant, Trusted Advisor, Configuration, Customer Value, Solution Adoption
About the Company: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realā€time patient insights. For over 20 yeā€¦

Puzzle.Io

Customer Success Manager Canada
Skills & Focus: Customer Success, support, onboarding, troubleshooting, documentation, feedback, SaaS, accounting, B2B, fintech
About the Company: Puzzle is a startup building cutting-edge account software that integrates with modern fintech tools.
Experience: 2+ years of customer-facing experience
Salary: $70K ā€“ $100K
Type: Full time
Benefits: Competitive base pay + equity, 100% paid employee health, dental, and vision plans, flexible PTO policy, home office buā€¦

Mercury

Team Lead, Customer Support Canada
Skills & Focus: Lead, Develop, Performance Management, Process Improvement, Cross-Functional Collaboration, Customer Advocacy, Hands-On Leadership, KYC, KYB, Data Visualization
About the Company: Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small buā€¦
Experience: 3+ years of experience leading customer support or other Risk user-facing teams, preferably in high-growth technology companies
Salary: USD $115,400 - $129,800 for NYC, LA, Seattle, SF area; USD $103,900 - $116,800 outside those areas; CAD $109,100 - 122,700 for Canada
Type: Full-time
Benefits: Base salary, equity (stock options), and benefits.