Last updated: 2025-10-26

33 Customer Success Management jobs in Remote - Canada.

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OfferFit

OfferFit was founded by ex-McKinsey and BCG math PhDs, and we’re funded by leading Silicon Valley VCs. OfferFit’s AI decisioning engine supports 1:1 personaliz…

Customer Success Manager

Canada

  • Skills: Customer Success, AI, Marketing Technology, Stakeholder Management, Data Analysis, Problem Solving, Relationship Management, Business Strategy, Presentation Skills, Troubleshooting
  • Level: mid
  • Type: full_time

Cority

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. For over 35 …

Vice President of Customer Success

Canada

  • Skills: Customer Success, global organization, adoption strategy, client retention, business value, cross-functional leader, customer landscape, stakeholder collaboration, ROI demonstration, incremental revenue
  • Level: mid
  • Type: full_time

Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of…

Sr. Customer Success Manager, Enterprise

Canada

  • Skills: customer success management, sales enablement, stakeholder engagement, account planning, product adoption, customer satisfaction, relationship management, cross-functional collaboration, risk analysis, value realization
  • Level: mid
  • Type: full_time

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…

Customer Success Operations Manager

Canada

  • Skills: data analytics, customer success, SaaS, change management, system implementation, process improvement, stakeholder management, vendor management, executive reporting, KPI development
  • Level: senior
  • Type: full_time

Procurify

Procurify is the AI-enhanced procurement and AP automation platform for the mid-market. We make it easy for organizations to take control of spend and save mon…

Senior Customer Success Manager

Canada

  • Skills: customer success, SaaS, procurement, automation, customer retention, customer advocacy, upsell, executive relationships, data-driven insights, cross-functional collaboration
  • Level: senior
  • Type: full_time

Jane

Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. Our product enables the likes of physiotherapists, m…

Customer Support Team Captain

Canada

  • Skills: customer support, team captain, coaching, customer experience, problem-solving, flexible, collaboration, telehealth, engagement, support team
  • Level: mid
  • Type: full_time

Sama

Sama is a B2B platform that enables employers to provide hyper-tailored development through unlimited professional coaching—right from a user-friendly app (sam…

Client Success Manager

Canada

  • Skills: B2B, coaching, customer success, stakeholders, CRM, consulting, client engagement, business strategy, upselling, product development
  • Level: mid
  • Type: full_time

Passion.io

We’re Passion.io - and we’re on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brillia…

Customer Success Manager

Canada

  • Skills: Customer Success, Retention Strategy, Onboarding, Engagement Metrics, SaaS, Startup Environment, Lifecycle Tools, Project Management, Creator Economy, Data Analysis
  • Level: mid
  • Type: full_time

Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…

Strategic Customer Success Manager

Canada

  • Skills: Customer Success, Strategic Consulting, Enterprise SaaS, Process Improvement, Stakeholder Management, Technical Products, Problem Solving, Client Partnerships, Business Solutions, IoT Platform
  • Level: senior
  • Type: full_time

Versapay

Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlo…

Director of Customer Success

Canada

  • Skills: Customer Success, B2B, merchant services, payments, strategic vision, retention, growth, relationship management, data-driven, best practices
  • Level: senior
  • Type: other

Lillio

At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs w…

Customer Support Associate

Canada

  • Skills: customer success, onboarding, support, problem-solving, communication, relationship building, feedback, training, KPI, remote work
  • Level: mid
  • Type: full_time

Vidyard

Vidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trust…

Senior Customer Success Manager

Canada

  • Skills: Customer Success, SaaS, automation, adoption, video strategy, engagement, project management, stakeholder, community building, digital programs
  • Level: senior
  • Type: full_time

Mediafly

Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of sol…

Senior Manager or Associate Director of Customer Success

Canada

  • Skills: customer success, team leadership, customer adoption, retention, strategic direction, key customer accounts, cross-functional collaboration, outcomes, Customer Success Managers, revenue enablement
  • Level: senior
  • Type: full_time

Hospitable

Hospitable.com is a remote-only and fully distributed company. We pride ourselves on creating a supportive and caring team environment.

Staff Customer Support Advocate

Canada

  • Skills: customer support, troubleshooting, SaaS, communication, strategic initiatives, workflows, documentation, mentoring, user experience, training
  • Level: senior
  • Type: full_time

Samsara

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interne…

Strategic Program Manager

Canada

  • Skills: Customer Success, program management, strategic programs, change management, operations, scalability, stakeholder engagement, KPIs, Agile, SaaS
  • Level: mid
  • Type: full_time

360learning

Coach - Key Account Management

Canada

  • Skills: Key Account Management, proactive customer initiatives, renewals, expansions, Mid-Market, Enterprise, team leadership, scaling strategy, North America, customer strategy
  • Level: mid
  • Type: full_time

Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worl…

Senior Customer Advocate

Canada

  • Skills: customer service, problem tracking, service excellence, cloud-based applications, communication skills, customer satisfaction, process improvement, social media exposure, feedback acceptance, customer experience best practices
  • Level: mid
  • Type: full_time

Ada

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality cus…

Customer Solutions Consultant II

Canada

  • Skills: customer service, AI, SaaS, consulting, APIs, presentation skills, relationship building, stakeholder engagement, implementation, automation
  • Level: mid
  • Type: full_time

Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…

Customer Specialist – CX Special Projects

Canada

  • Skills: client experience, operational excellence, customer support, ticket triage, service recovery, process improvements, project management, collaboration, data analysis, problem-solving
  • Level: mid
  • Type: full_time

Sonatype

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proa…

Customer Success Advocate

Canada

  • Skills: customer success, DevSecOps, software development, advanced tooling, software supply chains, security officers, DevOps, subscription renewals, technical know-how, best practices
  • Level: entry
  • Type: full_time