6 Technical Support jobs in Reading.

Hiring now: Technical Support Spec @ Ion Market, Eu Service Desk Support S @ Ion, Implementation Spec @ Cybersourc, Client Ops Partner @ Niq, Technical Account Mgr Tam @ Oxa, Service Desk Analyst @ Biffa.Explore more at jobswithgpt.com.

🔥 Skills

technical support (3) customer service (2) communication skills (2) Technical Support (1) Equities (1) Derivatives (1) Customer Support (1) Software Defects (1) Service Restoration (1) Capacity Planning (1)

📍 Locations

Woking (2) Oxford (2) Reading (1) High Wycombe (1)

Ion Markets

Skills & Focus: Technical Support, Equities, Derivatives, Customer Support, Software Defects, Service Restoration, Capacity Planning, Business Continuity, Technical Investigation, Global Support Team
About the Company: ION Markets is a global provider of trading, analytics, and risk management solutions for capital markets.
Experience: 2+ years in technical support or related field
Type: Full-time

Ion

Skills & Focus: service desk, customer support, remote support, on-site, client systems, business practices, trading support, technical support, global support, relationship management
About the Company: ION is a global support team that provides technology solutions and support to customers in various sectors, including finance and services.
Experience: 2+ years in customer support or IT
Type: Full-time
Benefits: Health insurance, 401(k) match, remote work options, professional development allowance

Cybersource Limited

Skills & Focus: Implementation, project support, technical support, Cybersource products, collaboration, creativity, troubleshooting, solutions development, trusted advisor, mentorship
About the Company: Cybersource provides project and technical support to customers adopting new or new-to-them Cybersource products from the Acceptance Solutions unit of VISA.

Niq

Skills & Focus: Client Engagement, Communication, Requirement Gathering, Collaboration, Quality Assurance, Operational Meetings, Solution Delivery, Proactive Development, Problem-solving, Analytical Skills
Experience: 2+ years
Benefits: Convenient Schedule, International Team, Skill Development, Career Growth, Well-being, LinkedIn Learning

Oxa

Skills & Focus: technical support, customer service, technical account management, Linux/Unix environments, problem-solving, analytical skills, interpersonal skills, communication skills, computer vision, mobile autonomy
About the Company: Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods an…
Experience: Recent, proven experience in technical support, customer service, technical account management, or similar role, preferably in a technology-focused company.
Salary: Competitive, benchmarked against the market and reviewed annually
Type: Full-time
Benefits: Company share programme, hybrid/flexible work arrangements, private healthcare, life assurance, critical illness cover,…

Biffa

Skills & Focus: 1st line support, incident management, customer service, communication skills, Microsoft packages, process improvements, ticket logging, escalation, knowledge base, training
About the Company: At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we …
Experience: Previous Service Desk experience