10 Technical And Product Support jobs in Reading.

Hiring now: Technical Support Spec @ Ion Market, Eu Service Desk Support S @ Ion, Sr Technical Support Engr @ Servicenow, Implementation Spec @ Cybersourc, Technical Support Engr Se @ Absolute S, Technical Customer Servic @ Bókun, Customer Support Engr @ Perkinelme, Lead Procare Customer Exp @ Stryker, Service Desk Analyst @ Biffa.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (5) Customer Support (3) technical support (3) troubleshooting (3) Customer Service (3) customer service (2) customer satisfaction (2) incident management (2) Field Service Engineer (2) Installation (2)

📍 Locations

Woking (2) Reading (2) Oxford (2) High Wycombe (2) Staines (1) Newbury (1)

Ion Markets

Skills & Focus: Technical Support, Equities, Derivatives, Customer Support, Software Defects, Service Restoration, Capacity Planning, Business Continuity, Technical Investigation, Global Support Team
About the Company: ION Markets is a global provider of trading, analytics, and risk management solutions for capital markets.
Experience: 2+ years in technical support or related field
Type: Full-time

Ion

Skills & Focus: service desk, customer support, remote support, on-site, client systems, business practices, trading support, technical support, global support, relationship management
About the Company: ION is a global support team that provides technology solutions and support to customers in various sectors, including finance and services.
Experience: 2+ years in customer support or IT
Type: Full-time
Benefits: Health insurance, 401(k) match, remote work options, professional development allowance

Servicenow

Skills & Focus: Technical Support, Performance, AI, Database, Java, Scripting, Unix/Linux, Web Applications, Networking, ITSM
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Cybersource Limited

Skills & Focus: Implementation, project support, technical support, Cybersource products, collaboration, creativity, troubleshooting, solutions development, trusted advisor, mentorship
About the Company: Cybersource provides project and technical support to customers adopting new or new-to-them Cybersource products from the Acceptance Solutions unit of VISA.

Absolute Software

Skills & Focus: technical support, networking, IP network, customer service, troubleshooting, wireless networking, case management, Salesforce.com, VPN configuration, customer satisfaction
About the Company: Absolute provides persistent endpoint security and data risk management solutions for computers, tablets, and smartphones. Our persistence technology is built …
Experience: 4-5 years

Bókun

Skills & Focus: Technical Customer Service, troubleshooting, customer satisfaction, incident management, B2B, CSS, HTML, CMS tools, vacation policy, professional growth
About the Company: Bókun, a fast-growing subsidiary of TripAdvisor Inc., is a leading reservation system and channel management platform for tours and activities operators global…
Experience: 1-3 years of proven experience in a Customer Service position where technical skills and troubleshooting were required (preferably in the B2B sector)
Salary: Competitive salary and performance-based quarterly bonus
Type: Full-time
Benefits: Comprehensive benefits package, including well-being, health, dental, and many more; Generous vacation and paid time of…

Perkinelmer

Skills & Focus: Customer Support, Field Service Engineer, Installation, Maintenance, Training, Repair, Documentation, Quality Management System, Technical Support, Customer Service
Experience: Minimum 5 years experience in a related Field Service role, or Laboratory environment.

Stryker

Skills & Focus: Customer Service, Technical Support, Order Management, Problem Solving, Communication, Collaboration, Invoice Disputes, Customer Relationship, Documentation Practices, ERP Systems
About the Company: Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.
Experience: Experience in technical customer service, order management or contact center roles
Type: Temporary Full Time
Benefits: Includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, and various social and recrea…

Biffa

Skills & Focus: 1st line support, incident management, customer service, communication skills, Microsoft packages, process improvements, ticket logging, escalation, knowledge base, training
About the Company: At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we …
Experience: Previous Service Desk experience

Perkinelmer

Skills & Focus: Customer Support, Field Service Engineer, Installation, Maintenance, Training, Repair, Documentation, Quality Management System, Technical Support, Customer Service
Experience: Minimum 5 years experience in a related Field Service role, or Laboratory environment.