22 Customer Success Management jobs in Reading.

Hiring now: Sr Account Mgr Customer S @ Profitero, Customer Success Mgr @ Pure Stora, Customer Success Mgr Team @ Servicenow, Spec Client Success Mgr S @ Visa, Sr Customer Success Mgr @ Carwow, Client Success Mgr @ Pega, Sales Enablement Mgr @ Tripadviso, Customer Success Mgr @ Sophos, Not Specified @ Veeva Syst, Customer Exp Principal @ Cisco.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (6) Client Success (6) SaaS (5) customer success (4) account management (4) Collaboration (4) Client Engagement (4) customer experience (3) service delivery (3) Customer Satisfaction (3)

đź“Ť Locations

Staines (6) Egham (6) Reading (4) Oxford (3) Wokingham (1) Feltham (1) Basingstoke (1)
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Profitero

Senior Account Manager - Customer Success Wokingham
Skills & Focus: customer success, account management, enterprise accounts, FMCG, sales experience, predictive intelligence, eCommerce, relationship building, SaaS, renewal management
About the Company: Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action …
Experience: 5 years
Type: Full-Time
Benefits: competitive base salary; attractive bonus; employee healthcare; life assurance; group income protection; dental care pl…

Pure Storage

Customer Success Manager Staines
Skills & Focus: Customer Relationship Management, Success Plan Development, Quarterly Business Reviews, Technical Expertise, Proactive Engagement, Voice of the Customer, Renewal and Expansion, Ownership Mindset, Cloud computing, Customer Success
About the Company: We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.
Experience: 2 to 5 years of demonstrated success and experience in customer facing roles
Benefits: Flexible time off, wellness resources and company-sponsored team events

Servicenow

Customer Success Manager Team Lead Staines
Skills & Focus: Customer Success, Team Management, ServiceNow, Technical Health, Deployment, Adoption, Portfolio Management, Coaching, Customer Engagement, Operational Rigor
About the Company: ServiceNow is a leading digital workflow company that helps organizations improve their work processes and customer engagement.
Customer Success Executive Staines
Skills & Focus: Customer Success, Digital Transformation, AI Integration, Strategic Advisory, C-Level Management, Enterprise SaaS, Leadership, Business Acumen, Cross-Functional Leadership, Collaboration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intellig…
Experience: A minimum of 15 years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm.
Type: Flexible
Manager, Customer Success Management Staines
Skills & Focus: Customer Success, AI integration, team management, customer engagement, portfolio management, technical health, deployment, adoption, data-driven, business outcomes
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 5+ years of related work experience; OR equivalent work experience

Pure Storage

Engagement Manager Staines
Skills & Focus: Engagement Management, Customer Objectives, Value Propositions, Stakeholders, Collaboration, Documentation, Sales Engineers, Cross-functional Teams, Communication, Customer-focused
About the Company: Pure is a technology company focused on reshaping the data storage industry.
Experience: 5+ years of experience in large deal engagement management
Benefits: Flexible time off, wellness resources, and company-sponsored team events.

Visa

Specialist Client Success Manager (S-CSM) Reading
Skills & Focus: Client Success, Visa Acceptance Solution, product adoption, operational goals, performance optimization, cross-functional, client relationship management, payment processing, subject matter expertise, automated solutions
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments, enabling them to use digital currency instead of cash…
Type: Hybrid

Carwow

Senior Customer Success Manager Reading
Skills & Focus: Customer Success, Team Management, Performance Management, Sales, Auctions, Coaching, Target Achievement, Team Development, Automotive Industry, CRM Systems
About the Company: Carwow Group is driven by a passion for getting people into cars. We are one of the largest online car-changing destinations in Europe, having built a platform…
Experience: Proven experience in a leadership role, preferably in a sales, customer success or customer service environment.
Salary: Competitive salary
Type: Full-time
Benefits: Hybrid working, matched pension contributions, share options, private healthcare, life assurance, enhanced holiday pack…

Profitero

Senior Account Manager - Customer Success Reading
Skills & Focus: customer success, account management, enterprise accounts, FMCG, sales experience, predictive intelligence, eCommerce, relationship building, SaaS, renewal management
About the Company: Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action …
Experience: 5 years
Type: Full-Time
Benefits: competitive base salary; attractive bonus; employee healthcare; life assurance; group income protection; dental care pl…

Pega

Client Success Manager Reading
Skills & Focus: Customer Success, Client Management, Financial Services, Stakeholder Engagement, Regulatory Compliance, Operational Efficiency, Program Adoption, Revenue Optimization, Data Analysis, Strategic Roadmaps
About the Company: Pega provides transformative technology to the world's leading financial services organizations.
Experience: 5+ years relevant work experience, 2+ years in client success or account management role
Benefits: Competitive global benefits program inclusive of pay + bonus incentive, Employee equity in the company

Tripadvisor

Sales Enablement Manager Oxford
Skills & Focus: sales enablement, customer service, training programs, cross-functional alignment, vendor collaboration, metrics, onboarding, data analysis, customer satisfaction, continuous learning
About the Company: Tripadvisor is the world’s largest online travel site, visited by 390 million travellers each month, and our business – Viator – is a fascinating and ever-evol…
Experience: 4+ years in sales enablement, sales training, or a similar role in a customer service-focused environment.

Sophos

Customer Success Manager Oxford
Skills & Focus: customer experience, strategic outreach, customer onboarding, customer engagement, customer success, product usage, service delivery, MDR, security solutions, threat intelligence
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …

Veeva Systems

Not specified Oxford
Skills & Focus: customer experience, software, life sciences, SaaS, public benefit corporation, employee success, customer success, values, mission-driven, growth potential
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Benefits: Work Anywhere flexibility

Cisco

Customer Experience Principal Feltham
Skills & Focus: customer experience, software adoption, renewals, customer retention, executive relationships, financial accountability, cross-functional teams, recurring revenue, IT service delivery, business growth
About the Company: Cisco is a leading networking hardware and software company that connects people, organizations, and communities globally. Its technology powers a more inclusi…
Experience: 4 years of delivery experience, preferably in Managed Services
Type: Professional
Benefits: Quality medical, dental and vision insurance, 401(k) with match, paid holidays, vacation time, sick time, volunteer tim…

Gartner

Client Success Manager Egham
Skills & Focus: Client Success, Client Engagement, Business Priorities, Client Retention, Customer Satisfaction, Onboarding, Relationship Management, Program Recommendations, Performance Metrics, Communication Skills
About the Company: Gartner, Inc. (NYSE:IT) guides the leaders who shape the world, providing actionable, objective insight to help enterprise leaders and their teams succeed with…
Experience: 3+ years relevant professional experience
Type: Full-time
Benefits: Competitive salary, generous paid time off policy, charity match program, Health Insurance, Employee Stock Purchase Pla…

Gartner, Inc.

Client Success Associate - Norwegian Speaker Egham
Skills & Focus: Client Success, Account Management, Client Engagement, Business Priorities, Onboarding Clients, Service Delivery, Collaboration, Critical Thinking, Metrics, Norwegian Language
About the Company: Gartner, Inc. guides leaders who shape the world with expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders succe…
Experience: 6+ months relevant professional and/or internship experience.
Benefits: world-class benefits, highly competitive compensation, and disproportionate rewards for top performers.
Client Success Partner Egham
Skills & Focus: Client Success, client engagement, account management, service delivery, communication skills, collaboration, critical thinking, metrics, service team, client priorities
About the Company: At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective ins…
Experience: 6+ months relevant professional and/or internship experience
Benefits: Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

Gartner

Client Success Manager Egham
Skills & Focus: client engagement, account management, service delivery, business insights, client retention, cross-functional collaboration, C-level communication, client priorities, onboarding, value delivery
About the Company: Gartner, Inc. (NYSE:IT) guides leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, help…
Experience: 5+ years relevant professional experience.
Benefits: Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

Gartner, Inc.

Client Success Associate - Swedish Speaker Egham
Skills & Focus: Client Success, Onboarding, Account Management, Stakeholder Collaboration, Business Insights, Client Engagement, Satisfaction, Retention, Growth, Swedish Language
About the Company: At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective ins…
Experience: 6+ months relevant professional and/or internship experience
Benefits: Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
Client Success Partner - ITEU - UKI Egham
Skills & Focus: Client Success, Client Engagement, Customer Satisfaction, Retention, Growth, Collaboration, Critical Thinking, Communication, Onboarding, Performance Metrics
About the Company: Gartner, Inc. (NYSE:IT) guides the leaders who shape the world through expert analysis and bold ideas to deliver actionable, objective insight, helping enterpr…
Experience: 3+ years relevant professional experience
Benefits: Competitive salary, generous paid time off policy, charity match program, Health Insurance, Employee Stock Purchase Pla…

Vonage

Account Manager Basingstoke
Skills & Focus: Account Management, Customer Retention, Salesforce, Cross-selling, Upselling, Customer Satisfaction, SaaS, Problem-solving, Interpersonal Skills, Presentation Skills
About the Company: We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environments. Our team is composed…
Experience: Prior account management experience or familiarity with customer success organizations, experience and ability to interact with C-level executives
Type: Full-time
Benefits: Unlimited discretionary time off, tuition reimbursement, competitive pay