Last updated: 2025-06-06
11 Technical And Product Support jobs in Raleigh.
Hiring now: Technical Support Specialist @ Relay, Sr Customer Success Engineer @ Rubrik, Customer Success Solutions Specialist @ Telus Agri, Technical Support Engineer @ Extreme Ne, Enterprise Support Engineer @ Bluecat, Customer Support Delivery Manager @ Celonis, Sr Escalations Support Engineer @ Cisco Thou, Associate Service Desk Analyst @ Martin Mar. Explore more at at jobswithgpt.com
🔥 Skills
technical support (6)
Technical Support (2)
KPI (2)
data recovery (2)
networking (2)
VMware (2)
backup technologies (2)
scripting languages (2)
cloud technologies (2)
customer success (2)
📍 Locations
Raleigh (8)
Morrisville (3)
Relay
Relay is a Raleigh-based tech startup focused on revolutionizing communication for frontline workers with a cloud platform that enhances real time communicatio…
Technical Support Specialist
Raleigh
- Skills: Technical Support, Customer Service, Problem Solving, CRM, KPI, OKR, Verbal Communication, Written Communication, Time Management, Hybrid Work Model
- Experience: 2+ years experience in customer service and/or technical support within a transferable industry
- Type: Hybrid
Rubrik
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyber…
Senior Customer Success Engineer
Morrisville
- Skills: enterprise technical support, data recovery, networking, VMware, backup technologies, Linux command line, scripting languages, cloud technologies, incident resolution, customer experience
- Experience: 10+ years doing enterprise technical support in storage or backup verticals
- Type: Hybrid
- Salary: $119,500 - $179,300 USD
TELUS Agriculture & Consumer Goods
TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. We deliver actiona…
Customer Success Solutions Specialist
Raleigh
- Skills: customer success, Agriculture, customer service, SLA, communication skills, problem solving, multi-tasking, technical support, team collaboration, data insights
- Experience: Demonstrated experience in customer service, managing a high volume of phone and email interactions.
- Type: Full-Time
- Salary: $45-50k USD
Extreme Networks
Extreme Networks, Inc. creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers o…
Technical Support Engineer
Raleigh
- Skills: technical support, customer service, networking technologies, troubleshooting, TCP/IP, Windows, Linux/UNIX, Cisco Certified Network Professional, Salesforce.com, problem solving
- Experience: 1 year experience working directly with customers in any industry
- Type: Full-time
BlueCat
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations, providing organizations with a model of network operations that links f…
Enterprise Support Engineer
Raleigh
- Skills: Enterprise Support Engineer, technical support, customer care, network operations, troubleshooting, DNS, DHCP, Linux, customer relationship, technical communication
- Experience: 5+ years
Celonis
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise custome…
Customer Support Delivery Manager
Raleigh
- Skills: Customer Support, Technical Software, SLA adherence, KPI, Customer experience, Support incidents, Operational excellence, ITIL, Agile methodology, Delivery manager
- Experience: 8+ years
- Type: Full-time
Cisco ThousandEyes
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Powered…
Senior Escalations Support Engineer
Raleigh
- Skills: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
- Experience: 5–8+ years in a technical support, engineering, or customer-facing role
- Type: Full-time
- Salary: 112,000 USD - 149,900 USD
Rubrik
Rubrik is a data management and security company providing solutions to protect and recover data across enterprise, cloud, and SaaS applications.
Senior Customer Success Engineer
Morrisville
- Skills: customer support, technical support, data management, storage, backup, cloud, networking, virtualization, Linux, VMware
- Experience: 10+ years in enterprise technical support in storage or backup verticals
- Type: Full-time
- Salary: $119,500 - $179,300 USD
Celonis
Celonis is a global leader in Process Mining technology and SaaS solutions, focused on unlocking productivity by integrating data and intelligence into busines…
Support Engineer - Customer Support (Remote)
Raleigh
- Skills: Support, Technical Support, Customer Issues, ITSM, Root Cause Analysis, Linux/Unix, Docker, Kubernetes, SQL, AWS
- Experience: First experience working as Technical Support Engineer, ideally experience handling complex technical issues.
Martin Marietta
An American-based company and a leading supplier of heavy building materials – including aggregates, cement, ready-mixed concrete and asphalt.
Associate Service Desk Analyst
Raleigh
- Skills: helpdesk, Windows, network troubleshooting, Citrix, Active Directory, ServiceNow, ITSM, interpersonal skills, configuration documentation, customer inquiries
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}