Last updated: 2025-10-13

20 Customer Success Management jobs in Raleigh.

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Relay

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…

Customer Success Manager

Raleigh

  • Skills: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
  • Level: mid
  • Type: full_time

TELUS Agriculture & Consumer Goods

TELUS Agriculture & Consumer Goods (TAC) leverages technology and innovation to improve the efficiency and sustainability of food and consumer goods production.

Delivery Consultant (TPM)

Raleigh

  • Skills: SaaS, client onboarding, process optimization, technology delivery, functional configuration, FMCG industry, data validation, training, collaboration, business transformation
  • Level: mid
  • Type: full_time

TELUS Digital

An award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, offering transformative c…

Client Success Director - Digital Healthcare

Durham

  • Skills: digital healthcare, client success, strategy, partnership, revenue generation, relationship management, innovation, agile methods, stakeholder management, transformation
  • Level: mid
  • Type: full_time

CaptivateIQ

CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. W…

Customer Success Manager

Raleigh

  • Skills: Sales Performance Management, Customer Success, revenue growth, customer service, renewal, upsell, solution-oriented, strategic engagement, dynamic environments, cross-functional partnerships
  • Level: mid
  • Type: full_time

Axion Ray

Axion Ray’s mission is to drive innovation by improving the quality and safety of engineered products with new technologies - airplanes, electric vehicles, med…

Customer Success Associate

Raleigh

  • Skills: customer success, SaaS platforms, data fluency, project delivery, enterprise clients, AI, automation, consulting, manufacturing technology, stakeholder management
  • Level: mid
  • Type: full_time

Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platfor…

Customer Success Manager

Raleigh

  • Skills: Customer Success, B2B SaaS, accountancy, communication, project management, product expertise, retention, expansion, consultative advice, remote role
  • Level: mid
  • Type: full_time

MaintainX

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…

Enterprise Customer Success Manager

Raleigh

  • Skills: Customer Success, B2B SaaS, Enterprise Accounts, Product Demonstrations, Stakeholders, Customer Retention, Interpersonal Skills, Analytical Mindset, Data-Driven Decisions, Upsell Opportunities
  • Level: mid
  • Type: full_time

Relay

Relay is a Raleigh-based tech startup focused on enhancing communication for frontline workers through innovative cloud solutions and smart devices.

Customer Success Coordinator

Raleigh

  • Skills: customer experience, B2B, product adoption, analytics, CRM, communication, customer journey, upsell, support, relationship building
  • Level: entry
  • Type: full_time

Egnyte

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…

Sr Director, Renewals Management

Raleigh

  • Skills: SaaS, renewals, customer success, forecasts, KPIs, revenue growth, negotiations, collaboration, account management, process improvement
  • Level: senior
  • Type: full_time

Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…

Director of Global Technical Support

Raleigh

  • Skills: technical support, customer satisfaction, SaaS, cloud technologies, operational efficiency, team performance, metrics-driven management, B2B, customer experience, AI-driven support tools
  • Level: senior
  • Type: full_time

Lucid Software

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products …

Customer Success Specialist

Raleigh

  • Skills: customer success, visual collaboration, technical role, strategic thinking, user operational metrics, customer experience, data-driven recommendations, cross-functional initiatives, Lucid Suite, subject matter expert
  • Level: mid
  • Type: full_time

Relay

Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity.

Enterprise Customer Success Manager

Raleigh

  • Skills: customer life cycle, onboarding, engagements, revenue growth, strategic relationships, communication, analytical skills, technical acumen, customer advocacy, enterprise level
  • Level: mid
  • Type: full_time

CaptivateIQ

CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.

Project Manager

Raleigh

  • Skills: Sales Performance Management, SaaS implementations, customer onboarding, project lifecycle, cross-functional teams, enterprise clients, results-oriented, customer-focused, high-impact outcomes, revenue targets
  • Level: mid
  • Type: full_time

Pure Storage

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.

CX Program Manager

Raleigh

  • Skills: Customer Experience, Project Management, CX Rewards program, Governance, Process maps, Business Excellence, NPS feedback, Content creation, Onboarding program, Data storage
  • Level: mid
  • Type: full_time

Shift4

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…

Client Success Manager

Morrisville

  • Skills: Client Success Management, Enterprise Accounts, Customer Lifecycle, Business Development, Product Development, Consultative Mindset, Communication Skills, Logistics, Payments Industry, Hardware Deployment
  • Level: senior
  • Type: full_time

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Customer Engagement Manager

Raleigh

  • Skills: AI integration, SaaS, Customer Engagement, Project Management, Stakeholder reporting, ServiceNow products, Strategic initiatives, Data analysis, Creative thinking, Negotiation
  • Level: senior
  • Type: full_time