24 Customer Success Manager jobs in Raleigh.

Hiring now: Customer Reference Lead @ Ansys, Sr Creator Success Mgr @ Epic Games, Customer Success Rep Comm @ Nutanix, Customer Development Mgr @ Expeditors, Customer Success Mgr Ii @ Relay, Dir Customer Success Stra @ Egnyte, Customer Success Mgr @ Lucid Soft, Customer Success Engr @ Walkme, Sr Mgr Of Americas Servic @ Pure Stora, Sr Mgr Customer Success @ Insightsof.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (12) collaboration (5) customer success (5) Customer Journey (5) customer relationships (4) customer engagement (4) revenue growth (3) customer retention (3) customer experience (3) Account Management (3)

đź“Ť Locations

Raleigh (17) Durham (4) Apex (1) Cary (1) Morrisville (1)
🔍 Go to full job search

Ansys

Customer Reference Lead Apex
Skills & Focus: customer advocacy, success stories, marketing campaigns, sales enablement, communications, project management, collaboration, storytelling, cross-functional, testimonials
About the Company: Ansys software enables innovators across industries to use simulation to push boundaries and accelerate human advancement.
Experience: 10-15+ years

Epic Games

Senior Creator Success Manager Cary
Skills & Focus: Customer Success, account management, creator experience, Fortnite, Unreal Engine, problem-solving, communication skills, user-focused, gaming community, operational processes
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: 6+ years in Customer Success, account management, hospitality, or related fields
Type: Full-time
Benefits: 100% premium coverage for medical, dental, vision, long-term disability, life insurance, 401k with competitive match, r…

Nutanix

Customer Success Representative - Commercial Durham
Skills & Focus: customer success, renewals, revenue growth, cloud technology, virtualization, collaboration, customer relationships, customer retention, communication, time management
Experience: 4-6 years of software sales and customer adoption experience
Salary: USD $26.05 - $52.09 per hour
Type: Hybrid
Benefits: Full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits
Customer Success Representative - Healthcare Durham
Skills & Focus: customer service, customer retention, subscription renewals, software sales, renewal revenue, business objectives, technology solutions, virtualization, cloud, collaboration
About the Company: Nutanix is an Equal Employment Opportunity and Affirmative Action employer, focused on providing exceptional customer service and driving revenue growth.
Experience: 4-6 years of software sales and customer adoption experience
Salary: USD $26.05 - USD $52.09 per hour
Type: Hybrid
Benefits: The total compensation package may include a sign-on bonus, restricted stock units, and discretionary awards in additio…
Manager, Customer Experience (East) Durham
Skills & Focus: customer experience, customer success, team management, stakeholder relationships, subscription model, diversity and inclusion, performance metrics, technical skills, customer engagement, SaaS business model
Experience: 7 to 10 years in customer success or customer experience roles; 3 to 5 years in a management position
Salary: USD $131,120 - $262,680 per year
Benefits: medical, financial, 401(k) eligibility, paid time off, sign-on bonus, restricted stock units

Expeditors

Customer Development Manager Morrisville
Skills & Focus: business retention, customer satisfaction, global business development, relationship management, supply chain priorities, value creation, cost reduction, strategic planning, operational requirements, collaboration

Relay

Customer Success Manager II Raleigh
Skills & Focus: Customer Success Management, Account Management, Fluency in Spanish, Enterprise customer accounts, Onboarding, Relationship building, Analytical skills, Communication skills, Collaboration, Product knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We have designed, built, and launched an entirely new product category – a si…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: Hybrid work model with at least 3 days in the office; opportunity to work remotely up to 2 days; travel up to 40%.

Egnyte

Director, Customer Success - Strategic Accounts Raleigh
Skills & Focus: Customer Success, Strategic Accounts, Customer Satisfaction, Retention, Growth, Leadership, Team Management, Data Analysis, SaaS, Collaboration
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Salary: $150k - $175k annually
Type: Full-time
Benefits: Competitive salaries and comprehensive benefits, company equity depending on role and level, flexible hours and generou…

Lucid Software

Customer Success Manager Raleigh
Skills & Focus: customer lifecycle, stakeholder relationships, user feedback, educational content, demos, training sessions, customer renewals, upsell opportunities, integrations, portfolio management
About the Company: Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation …
Experience: 5-7 years of experience in customer success, account management, or a similar client-facing role within a B2B software company.

Relay

Director, Customer Success Raleigh
Skills & Focus: Customer Success, Retention, Team Leadership, B2B SaaS, Customer Satisfaction, Performance Reviews, Onboarding, Customer Journey, Stakeholder Relationships, Data-Driven Insights
About the Company: Relay is a high growth tech startup based in Raleigh, NC, focused on improving frontline communication through an innovative cloud platform that combines softw…
Experience: 7+ years experience in a Customer Success Manager role and/or Account Management in a B2B/B2C environment, 5+ years experience in a people leadership role
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits, Generous Paid Time …

Walkme

Customer Success Engineer Raleigh
Skills & Focus: Customer Success, Digital Adoption Platform, Technical Support, Customer Engagement, Technical Expertise, Solutions Delivery, Customer Value, Digital Transformation, Engagement, Automation
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…

Pure Storage

Senior Manager of Americas, Service Account Management Raleigh
Skills & Focus: leadership, Professional Services, data storage, customer experience, service delivery, team performance, business outcomes, strategic goals, customer engagement, employee experience
About the Company: Pure Storage is a data storage company fundamentally reshaping the data storage industry through innovative solutions.
Experience: 10+ years of relevant experience; 4+ years experience in direct leadership of large, complex teams.
Salary: $115,000 – $246,000
Type: Full-time
Benefits: Flexible time off, wellness resources, and company-sponsored team events.

Insightsoftware

Senior Manager, Customer Success Raleigh
Skills & Focus: customer success, customer retention, data analysis, NPS, SaaS, CRM systems, customer satisfaction, mentorship, leadership, customer relationships

Pendo

Associate Customer Success Manager, Growth Raleigh
Skills & Focus: Customer Success, training, customer engagement, technical concepts, data analysis, proactive, customer journey, communication, relationship management, cross-functional collaboration
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: Customer-facing experience within a software company is required
Salary: $64,300 - $80,400 USD
Type: Full-time
Benefits: Competitive salary based on size and industry, benefits and other reward opportunities.
Associate Customer Success Manager Raleigh
Skills & Focus: customer engagement, customer success, stakeholders, business value, adoption, retention, risk mitigation, cross-functional teams, project management, consulting
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 1 - 2 years of customer success, account management, consulting, or software sales experience
Salary: $64,300 - $80,400 USD
Type: Full-time

Relay

Customer Success Coordinator Raleigh
Skills & Focus: Customer Success, B2B, Product Adoption, CRM, Communication Skills, Training Materials, Customer Journey, Data Analytics, Upsell Opportunities, Startup Environment
About the Company: A Raleigh-based tech startup disrupting the handheld radio industry with a cloud platform for frontline workers, offering real-time data and insights.
Experience: 1+ years experience in Customer Success, Sales Development and/or Account Management
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Pendo

Associate CSM, Growth Raleigh
Skills & Focus: Customer Success, Data, Training, Customer Journey, Technical Concepts, Project Management, Stakeholder Management, Cross-functional Teams, Communication, Business Insights
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: Customer-facing experience within a software company is required.
Salary: USD $64,300 - USD $80,400
Type: Full-time
Benefits: Salary ranges based on paying competitively, and other rewards and benefits are provided.

Walkme

Customer Success Enablement Manager Raleigh
Skills & Focus: Customer Success, Training, Enablement Programs, CSMs, Strategic Thinker, Stakeholders, Enablement Tools, Learning Framework, Customer Outcomes, Efficiency
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world.

Insightsoftware

Customer Success Manager (CSM) Raleigh
Skills & Focus: Customer Success, customer relationships, trusted advisor, product adoption, cross-functional teams, customer feedback, revenue growth, upselling, churn reduction, customer experience

Relay

Customer Success Manager Raleigh
Skills & Focus: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Walkme

Manager, CSG Operations Raleigh
Skills & Focus: Customer Success, CSG Operations, Post-sales functions, Data-driven solutions, Operational integrity, Support processes, Professional Services, Renewals, Customer Experience, Trends analysis
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Th…

Pendo

Customer Marketing Associate Raleigh
Skills & Focus: Customer Marketing, Engagement, Retention, Expansion, Campaigns, Customer Journey, A/B Testing, Data-Driven, Upsell, Collaboration
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 2-4 years of experience in B2B SaaS marketing, preferably in customer marketing, lifecycle marketing, or growth marketing
Salary: $64,300 - $80,400
Type: Full-time
Benefits: Competitive salary and benefits, a collaborative, fast-paced, and supportive culture, growth opportunities in one of th…

Akoya

Customer Delivery Manager Raleigh
Skills & Focus: Customer Success, Account Management, Technical Program Management, SaaS, API Integration, Project Management, Onboarding Process, Cross-functional Teams, Communication Skills, Customer Engagement
About the Company: Akoya is an API-based network backed by major financial institutions that creates a safer and more transparent way for people to safely send their personal fin…
Experience: 3-5 years of experience in customer success, account management, or technical program management, ideally within SaaS, API integration, or fintech environments.