Last updated: 2025-06-06
23 Customer Success Management jobs in Raleigh.
Hiring now: Customer Success Manager @ Relay, Customer Success Manager @ Lucid Soft, Customer Success Enablement Manager @ Walkme, Customer Success Representative Healthca @ Nutanix, Client Success Manager @ Shift4, Client Success Director Digital Healthca @ Telus Digi, Sr Client Exp Manager @ Lightedge , Technical Account Manager @ Pendo, Customer Success Manager @ Vitalsourc, Sr Customer Success Architect @ Amplitude. Explore more at at jobswithgpt.com
🔥 Skills
Customer Success (4)
Onboarding (4)
Account Management (4)
customer success (4)
customer service (3)
customer experience (3)
Customer Journey (2)
Customer Satisfaction (2)
Collaboration (2)
stakeholder relationships (2)
📍 Locations
Raleigh (10)
Durham (6)
Morrisville (1)
Relay
Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Customer Success Manager
Raleigh
- Skills: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
- Experience: 5+ years experience in Customer Success Management and/or Account Management
- Type: Hybrid
Lucid Software
Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation …
Customer Success Manager
Raleigh
- Skills: customer lifecycle, stakeholder relationships, user feedback, educational content, demos, training sessions, customer renewals, upsell opportunities, integrations, portfolio management
- Experience: 5-7 years of experience in customer success, account management, or a similar client-facing role within a B2B software company.
WalkMe
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world.
Customer Success Enablement Manager
Raleigh
- Skills: Customer Success, Training, Enablement Programs, CSMs, Strategic Thinker, Stakeholders, Enablement Tools, Learning Framework, Customer Outcomes, Efficiency
Nutanix
Nutanix is an Equal Employment Opportunity and Affirmative Action employer, focused on providing exceptional customer service and driving revenue growth.
Customer Success Representative - Healthcare
Durham
- Skills: customer service, customer retention, subscription renewals, software sales, renewal revenue, business objectives, technology solutions, virtualization, cloud, collaboration
- Experience: 4-6 years of software sales and customer adoption experience
- Type: Hybrid
- Salary: USD $26.05 - USD $52.09 per hour
Shift4
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…
Client Success Manager
Morrisville
- Skills: Client Success, Account Management, SaaS, Hospitality, Point of Sale, Payments Technology, Business Development, Client Engagement, Customer Solutions, Consultative Approach
- Experience: 3-5 years of Client Success/Account Management within a SaaS company or Technology Company.
Nutanix
Nutanix is a technology company that provides cloud computing and virtualization solutions, focusing on simplifying complexities in data centers and hybrid mul…
Staff Technical Customer Experience Manager/Architect- Federal DOD
Raleigh
- Skills: customer experience, technical background, relationships, customer satisfaction, hybrid multicloud, Post-sales, Customer Success Plans, customer feedback, technical onboarding, relationships management
- Experience: 8-12 years in customer-facing technical roles with Public Sector experience required.
- Type: Remote
- Salary: USD $124,480 - USD $247,800 per year
TELUS Digital
An award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, offering transformative c…
Client Success Director - Digital Healthcare
Durham
- Skills: digital healthcare, client success, strategy, partnership, revenue generation, relationship management, innovation, agile methods, stakeholder management, transformation
- Experience: 5+ years
- Type: Full-time
- Salary: $132,000 - $165,000 USD
Nutanix
Customer Success Representative - Healthcare
Durham
- Skills: customer service, customer retention, subscription renewals, cloud technology, renewal revenue, customer success, strategic long-term plans, adoption, optimization plans, collaboration
- Experience: 4-6 years of software sales and customer adoption experience
- Type: Hybrid
- Salary: USD $ 26.05 - USD $ 52.09 per hour
LightEdge Solutions
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. They offer businesses alternatives that streamli…
Sr. Client Experience Manager
Raleigh
- Skills: Client Experience, Customer Service, Technical Sales, Client Retention, Strategic Planning, Client Engagement, Data Insights, Collaboration, Account Management, Problem-Solving
- Experience: 2+ years experience ideally in a technical sales capacity
- Type: Full Time
Nutanix
Nutanix is dedicated to transforming customer experience and supporting a strategic transition to a subscription model.
Sr. Manager, Customer Experience (East)
Durham
- Skills: customer success, customer experience, strategic leadership, team management, customer satisfaction, subscription model, stakeholder relationships, performance metrics, diversity and inclusion, technical capability
- Experience: 7 to 10 years in customer success or customer experience roles, with 3 to 5 years in a management position.
- Type: Remote
- Salary: USD $131,120 - $262,680 per year
Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Technical Account Manager
Raleigh
- Skills: customer relationships, SaaS, technical support, product success, ROI, comprehensive onboarding, cross-functional collaboration, customer outcomes, technology implementation, technological expertise
- Experience: 2+ years in a technical customer-facing role, preferably SaaS B2B
- Type: Full-time
- Salary: $85,000 - $107,000 (Raleigh), $90,000 - $112,000 (New York)
TELUS Digital
TELUS Digital is a digital product consultancy and division of TELUS, one of Canada's largest telecommunications providers. They focus on designing and deliver…
Customer Success Manager - Fuel iX
Durham
- Skills: Customer Success, AI, Contact Center, SaaS, Generative AI, Customer Experience, Onboarding, Product Adoption, Customer Satisfaction, AI-powered CX
- Experience: 5+ years in customer success, client services, project management, or program management roles at a B2B SaaS or Generative AI organization
- Type: Full-time
- Salary: $96,000 - $120,000 USD
VitalSource Technologies
VitalSource is the leading education technology solutions provider committed to helping partners create, deliver, and distribute affordable, accessible, and im…
Customer Success Manager
Raleigh
- Skills: customer success, e-commerce, retail management, inventory management, financial management, campus marketing, order fulfillment, data analytics, digital marketing, customer service
- Type: full_time
- Salary: {'min': 55000.0, 'max': 81500.0, 'period': 'annual', 'currency': 'USD'}
Amplitude
Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniv…
Senior Customer Success Architect
Raleigh
- Skills: customer success, data management, taxonomies, tech stack, product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data governance
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}