Last updated: 2025-08-11
16 Customer Success Management jobs in Raleigh.
Relay
Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Raleigh
- Skills: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
- Level: mid
- Type: full_time
TELUS Agriculture & Consumer Goods
TELUS Agriculture & Consumer Goods (TAC) leverages technology and innovation to improve the efficiency and sustainability of food and consumer goods production.
Raleigh
- Skills: SaaS, client onboarding, process optimization, technology delivery, functional configuration, FMCG industry, data validation, training, collaboration, business transformation
- Level: mid
- Type: full_time
TELUS Digital
An award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, offering transformative c…
Durham
- Skills: digital healthcare, client success, strategy, partnership, revenue generation, relationship management, innovation, agile methods, stakeholder management, transformation
- Level: mid
- Type: full_time
Freshworks
Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience fo…
Raleigh
- Skills: Customer Success, Customer Experience, Employee Experience, Retention, Churn, Product Adoption, Account Management, Stakeholder Engagement, SaaS, Enterprise Architecture
- Level: mid
- Type: full_time
WalkMe
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.
Raleigh
- Skills: Digital Adoption, customer success, portfolio management, Fortune 1000, revenue, digital transformation, solutions, product guidance, digital usage, engagement
- Level: mid
- Type: full_time
CaptivateIQ
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. W…
Raleigh
- Skills: Sales Performance Management, Customer Success, revenue growth, customer service, renewal, upsell, solution-oriented, strategic engagement, dynamic environments, cross-functional partnerships
- Level: mid
- Type: full_time
Nutanix
Durham
- Skills: customer retention, subscription renewals, Nutanix solutions, renewal revenue, product adoption, implementation issues, strategic long-term plans, client-facing activities, Cloud technology, software sales
- Level: mid
- Type: full_time
Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Raleigh
- Skills: user engagement, Pendo, Center of Excellence, SaaS adoption, content strategy, cross-functional alignment, analytics, customer onboarding, user segmentation, digital communications
- Level: mid
- Type: full_time
CaptivateIQ
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. W…
Raleigh
- Skills: Sales Performance Management, Customer Success, Revenue Targets, Onboarding, Adoption, Renewal, Expansion, Problem-solving, Executive Engagement, Strategic Accounts
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Raleigh
- Skills: Customer Engagement, Project Management, AI integration, High-tech, SaaS, ServiceNow products, Documentation, Analytics, Metrics, Strategic thinking
- Level: mid
- Type: full_time
Lucid Software
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Raleigh
- Skills: implementation, customer success, project management, change management, SaaS, technical presentations, customer engagement, stakeholder alignment, adoption strategies, relationship building
- Level: mid
- Type: full_time
Axion Ray
Axion Ray’s mission is to drive innovation by improving the quality and safety of engineered products with new technologies - airplanes, electric vehicles, med…
Raleigh
- Skills: customer success, SaaS platforms, data fluency, project delivery, enterprise clients, AI, automation, consulting, manufacturing technology, stakeholder management
- Level: mid
- Type: full_time
Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platfor…
Raleigh
- Skills: Customer Success, B2B SaaS, accountancy, communication, project management, product expertise, retention, expansion, consultative advice, remote role
- Level: mid
- Type: full_time
MaintainX
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Raleigh
- Skills: Customer Success, B2B SaaS, Enterprise Accounts, Product Demonstrations, Stakeholders, Customer Retention, Interpersonal Skills, Analytical Mindset, Data-Driven Decisions, Upsell Opportunities
- Level: mid
- Type: full_time
Cribl
Cribl is a remote-first company that provides solutions for managing observability and data pipelines, focusing on customer success and innovation in IT and Se…
Raleigh
- Skills: Customer Success, Observability, Data Pipelines, Engineering, Metrics, IT Operations, Relationship Management, Problem Solving, Customer Advocacy, Strategic Advisor
- Level: senior
- Type: full_time
Egnyte, Inc.
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Raleigh
- Skills: Customer Success, Stakeholder Management, Business Reviews, Data Security, Compliance, Executive Presence, Communication Skills, Team Collaboration, Retention Targets, Cloud Solutions
- Level: senior
- Type: full_time
Lucid Software
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products …
Raleigh
- Skills: customer success, visual collaboration, client-facing, technical role, problem solving, remote work, data-driven recommendations, operational metrics, adoption, user engagement
- Level: mid
- Type: other
Auctane
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for b…
Raleigh
- Skills: Customer Success, E-Commerce, ShipStation, Salesforce, B2B, SaaS, Account Management, Logistics, Monetization, Technical Support
- Level: mid
- Type: full_time
Egnyte, Inc.
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Raleigh
- Skills: customer success, revenue retention, renewal management, analytics, client relationships, data-driven, communication skills, strategic accounts, revenue expansion, forecasting
- Level: mid
- Type: full_time
Shift4
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, S…
Morrisville
- Skills: Client Success, Payment industry, Point of Sale, Sports & Entertainment, business operations, customer experience, third party integrations, hospitality, stakeholder management, consultative approach
- Level: mid
- Type: full_time