19 Customer Onboarding And Success jobs in Raleigh.

Hiring now: Sr Creator Success Mgr @ Epic Games, Head Of Delivery @ Lucid Drea, Mgr Customer Exp East @ Nutanix, Customer Success Mgr Ii @ Relay, Sr Mgr Customer Success @ Insightsof, Technical Support Engr @ Walkme, Associate Customer Succes @ Pendo, Consultant Site Solutions @ Veeva Syst, Delivery Consultant Tpm @ Telus Agri, Customer Delivery Mgr @ Akoya.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (8) customer success (6) customer relationships (5) customer experience (4) Onboarding (4) Customer Journey (4) SaaS (4) customer engagement (3) Account Management (3) training (3)

đź“Ť Locations

Raleigh (15) Durham (3) Cary (1)
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Epic Games

Senior Creator Success Manager Cary
Skills & Focus: Customer Success, account management, creator experience, Fortnite, Unreal Engine, problem-solving, communication skills, user-focused, gaming community, operational processes
About the Company: Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technol…
Experience: 6+ years in Customer Success, account management, hospitality, or related fields
Type: Full-time
Benefits: 100% premium coverage for medical, dental, vision, long-term disability, life insurance, 401k with competitive match, r…

Lucid Dream

Head of Delivery Durham
Skills & Focus: delivery, team leadership, project management, high-performance teams, client relationships, service expansion, account growth, waterfall, agile, communication
About the Company: Lucid Dream is a custom game and interactive experience studio. We help leaders in medical, scientific, and technical industries use emerging technology to tra…
Experience: 5+ years of relevant team leadership experience
Type: Full-Time
Benefits: Employer-sponsored health, vision, and dental benefits; 401(k) retirement plan with company match; Responsible paid tim…

Nutanix

Manager, Customer Experience (East) Durham
Skills & Focus: customer experience, customer success, team management, stakeholder relationships, subscription model, diversity and inclusion, performance metrics, technical skills, customer engagement, SaaS business model
Experience: 7 to 10 years in customer success or customer experience roles; 3 to 5 years in a management position
Salary: USD $131,120 - $262,680 per year
Benefits: medical, financial, 401(k) eligibility, paid time off, sign-on bonus, restricted stock units
Staff Technical Customer Experience Manager/Architect - Federal DOD Durham
Skills & Focus: customer experience, technical background, customer relationships, customer success, hybrid multicloud solutions, Nutanix Certified Expert, technical onboarding, customer satisfaction metrics, post-sales trusted advisor, customer adoption
About the Company: Nutanix is a technology company that specializes in cloud computing and stored technology, focusing on simplifying infrastructure management for businesses.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - USD $247,800 per year
Type: Remote
Benefits: Full range of medical, financial, and other benefits including 401(k) eligibility and various paid time off benefits.

Relay

Customer Success Manager II Raleigh
Skills & Focus: Customer Success Management, Account Management, Fluency in Spanish, Enterprise customer accounts, Onboarding, Relationship building, Analytical skills, Communication skills, Collaboration, Product knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We have designed, built, and launched an entirely new product category – a si…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: Hybrid work model with at least 3 days in the office; opportunity to work remotely up to 2 days; travel up to 40%.
Director, Customer Success Raleigh
Skills & Focus: Customer Success, Retention, Team Leadership, B2B SaaS, Customer Satisfaction, Performance Reviews, Onboarding, Customer Journey, Stakeholder Relationships, Data-Driven Insights
About the Company: Relay is a high growth tech startup based in Raleigh, NC, focused on improving frontline communication through an innovative cloud platform that combines softw…
Experience: 7+ years experience in a Customer Success Manager role and/or Account Management in a B2B/B2C environment, 5+ years experience in a people leadership role
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits, Generous Paid Time …

Insightsoftware

Senior Manager, Customer Success Raleigh
Skills & Focus: customer success, customer retention, data analysis, NPS, SaaS, CRM systems, customer satisfaction, mentorship, leadership, customer relationships

Walkme

Technical Support Engineer Raleigh
Skills & Focus: Technical Support, Customer Satisfaction, Onboarding, Project Success, Service Level Agreements, Solutions, Knowledge Base, Customer Community, Digital Adoption Platform, Engagement
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guida…

Pendo

Associate Customer Success Manager, Growth Raleigh
Skills & Focus: Customer Success, training, customer engagement, technical concepts, data analysis, proactive, customer journey, communication, relationship management, cross-functional collaboration
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: Customer-facing experience within a software company is required
Salary: $64,300 - $80,400 USD
Type: Full-time
Benefits: Competitive salary based on size and industry, benefits and other reward opportunities.
Associate Customer Success Manager Raleigh
Skills & Focus: customer engagement, customer success, stakeholders, business value, adoption, retention, risk mitigation, cross-functional teams, project management, consulting
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 1 - 2 years of customer success, account management, consulting, or software sales experience
Salary: $64,300 - $80,400 USD
Type: Full-time

Relay

Customer Success Coordinator Raleigh
Skills & Focus: Customer Success, B2B, Product Adoption, CRM, Communication Skills, Training Materials, Customer Journey, Data Analytics, Upsell Opportunities, Startup Environment
About the Company: A Raleigh-based tech startup disrupting the handheld radio industry with a cloud platform for frontline workers, offering real-time data and insights.
Experience: 1+ years experience in Customer Success, Sales Development and/or Account Management
Type: Full-time
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Pendo

Associate CSM, Growth Raleigh
Skills & Focus: Customer Success, Data, Training, Customer Journey, Technical Concepts, Project Management, Stakeholder Management, Cross-functional Teams, Communication, Business Insights
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: Customer-facing experience within a software company is required.
Salary: USD $64,300 - USD $80,400
Type: Full-time
Benefits: Salary ranges based on paying competitively, and other rewards and benefits are provided.

Veeva Systems

Consultant - Site Solutions Raleigh
Skills & Focus: Consultant, implementation, customer relationships, site-focused applications, clinical research, life sciences, enterprise software, SaaS, customer success, onboarding
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Experience: 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields.
Salary: $70,000 - $140,000
Type: Full-time
Benefits: Medical, dental, vision, and basic life insurance; Flexible PTO and company paid holidays; Retirement programs; 1% char…

Nutanix

Staff Technical Customer Experience Manager/Architect - Federal DOD Raleigh
Skills & Focus: customer experience, technical background, customer relationships, customer success, hybrid multicloud solutions, Nutanix Certified Expert, technical onboarding, customer satisfaction metrics, post-sales trusted advisor, customer adoption
About the Company: Nutanix is a technology company that specializes in cloud computing and stored technology, focusing on simplifying infrastructure management for businesses.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - USD $247,800 per year
Type: Remote
Benefits: Full range of medical, financial, and other benefits including 401(k) eligibility and various paid time off benefits.

Insightsoftware

Customer Success Manager (CSM) Raleigh
Skills & Focus: Customer Success, customer relationships, trusted advisor, product adoption, cross-functional teams, customer feedback, revenue growth, upselling, churn reduction, customer experience

Relay

Customer Success Manager Raleigh
Skills & Focus: Customer Success, B2B, Onboarding, Communication, Relationship Management, Customer Journey, Enterprise Software, Data Analysis, Account Management, Product Knowledge
About the Company: Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're building a cloud platform that enh…
Experience: 5+ years experience in Customer Success Management and/or Account Management
Type: Hybrid
Benefits: 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits; Generous Paid Time …

Telus Agriculture & Consumer Goods

Delivery Consultant (TPM) Raleigh
Skills & Focus: SaaS, client onboarding, process optimization, technology delivery, functional configuration, FMCG industry, data validation, training, collaboration, business transformation
About the Company: TELUS Agriculture & Consumer Goods (TAC) leverages technology and innovation to improve the efficiency and sustainability of food and consumer goods production.
Experience: 3+ years of experience supporting SaaS delivery, client onboarding, or business process design
Salary: $108k - $130k USD
Type: Full-Time
Benefits: Comprehensive benefits package, incentive and recognition programs, 401k contributions

Akoya

Customer Delivery Manager Raleigh
Skills & Focus: Customer Success, Account Management, Technical Program Management, SaaS, API Integration, Project Management, Onboarding Process, Cross-functional Teams, Communication Skills, Customer Engagement
About the Company: Akoya is an API-based network backed by major financial institutions that creates a safer and more transparent way for people to safely send their personal fin…
Experience: 3-5 years of experience in customer success, account management, or technical program management, ideally within SaaS, API integration, or fintech environments.

Maintainx

Implementation Consultant Raleigh
Skills & Focus: software implementation, customer onboarding, client management, API integration, data conversion, business logic, training, support, client relationships, problem-solving
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Experience: 4+ years
Benefits: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollme…