33 Technical And Product Support jobs in Quezon City.

Hiring now: Prod Support Spec Japanes @ 1840, Prod Support Engr @ Cybersourc, Technical Solutions Analy @ Visa, Application Support Spec @ Visa Corpo, Prod Spec @ Turnitin, Genesys Solutions Analyst @ Lightspeed, Technical Support Engr @ 8X8, Prod Spec Technical Suppo @ Yext, Customer Support Analyst @ Safetycult, L2 Technical Support Cons @ Supportyou.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (10) customer service (8) SaaS (7) technical support (6) Customer Support (5) problem-solving (5) Zendesk (4) SQL (4) troubleshooting (3) problem management (3)

đź“Ť Locations

Manila (13) Pasay (6) Makati City (5) Pasig City (5) Mandaluyong City (3) Quezon City (1)
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1840 & Company

Product Support Specialist - Japanese Support Quezon City
Skills & Focus: customer service, Japanese, N1 level, troubleshooting, Zendesk, Kanji, live chat, computer skills, critical thinking, organization
About the Company: 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our com…
Experience: More than 1 year of experience in a customer service role
Salary: $10 - $13 an hour
Type: Full-Time

Cybersource

Product Support Engineer Pasay
Skills & Focus: Technical Troubleshooting, Customer Support, Integrated Commerce, Card Present Payment Solutions, Product Development, Documentation, Client Satisfaction, Training, Escalation Management, Lead Product Support
About the Company: A leading provider of payment management solutions for businesses globally.
Experience: 3+ years in customer support roles, preferably in technology or payment solutions.
Type: Hybrid

Visa

Technical Solutions Analyst Pasay
Skills & Focus: client services, technical support, operational support, customer service, cross functional initiatives, problem management, communication management, training clients, operational initiatives, continuous improvement
About the Company: Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of …
Type: Hybrid
Technical Solutions Analyst Pasay
Skills & Focus: customer service, problem management, stakeholder engagement, operational initiatives, client support, cross functional, technical support, Value Added Services, transactional processing, best practices
About the Company: Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of …
Type: Hybrid
Technical Solutions Consultant Pasay
Skills & Focus: Technical Support, Risk and Identity, Customer Service, Data-driven Solutions, Technical Troubleshooting, Sales, Customer Success, Integration, Analytics, Performance Monitoring
Type: Hybrid

Visa Corporate It

Application Support Specialist Pasay
Skills & Focus: Application Support, Contact Center, Genesys, Technical Issues, Platform Maintenance, Customer Experience, Service Delivery, Communication Skills, Telecom Providers, Global Collaboration
About the Company: Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user sup…
Experience: Expert (L2 level) support and maintenance for software applications
Type: Hybrid

Turnitin

Product Specialist Manila
Skills & Focus: Customer support, Problem-solving, Technical documentation, Communication skills, Fast-paced environment, Operating Systems, Microsoft Office, Learning Management Systems, Web technologies, SaaS
About the Company: Turnitin is revolutionising the experience of writing to learn. Turnitin’s formative feedback and originality checking services promote critical thinking, ensu…
Experience: Bachelor’s degree or a minimum of 2 years experience working in a customer support role
Type: Full-time
Benefits: Remote First Culture, Health Care Coverage*, Education Reimbursement*, Competitive Paid Time Off, 4 Self-Care Days per …

Lightspeed

Genesys Solutions Analyst Manila
Skills & Focus: telephony systems, Genesys Cloud, VoIP, PBX, SIP, Unified Communications, integration, troubleshooting, communication technologies, cloud-based contact center
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Extensive experience in designing, configuring, and managing telephony systems, with a strong focus on cloud-based contact center platforms.
Type: Permanent
Benefits: Market-leading salary package, permanent work from home setup, coworking space available, 15 vacation leaves, 10 sick l…

Turnitin

Product Specialist Manila
Skills & Focus: client support, technical queries, problem resolution, customer relations, documentation, Windows, Mac, Linux, Microsoft Office, SaaS
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: Bachelor’s degree or experience working in a customer support role
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…

8x8, Inc.

Technical Support Engineer Manila
Skills & Focus: Technical Support, Operations, Linux, Unix, Programming, DevOps, SQL, Monitoring Tools, Customer Interaction, Escalation Management
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: Relevant experience in Operations and Support position.
Type: Remote

Yext

Product Specialist (Technical Support) Manila
Skills & Focus: Technical Support, B2B, SaaS, FinTech, Enterprise, APIs, Implementation Management, Project Management, Customer Experience, Zendesk
About the Company: Yext is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. Our AI and machine learning technology powers t…
Experience: At least 3 years of relevant technical support experience within the B2B, SaaS, and/or FinTech industry assisting Enterprise customers of Fortune 1000 companies.
Type: Full-time
Technical Support Specialist Manila
Skills & Focus: Technical Support, Customer Engagement, Troubleshooting, Data Management, Excel, SQL, ZenDesk, Interpersonal Skills, Problem-solving, Client Success
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: 1+ years of professional work experience, ideally in a customer support/contact center environment
Type: Full-time

Safetyculture

Customer Support Analyst Manila
Skills & Focus: Customer Support, SaaS, Operational Excellence, Frontline Workers, iAuditor, Software Support, Brand Representation, Inspection Platform, Customer Experience, Tech Scale-up
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…

8x8, Inc.

Compliance and Technical Implementation Specialist Manila
Skills & Focus: Compliance, Technical Implementation, API Integration, Customer Success, CPaaS, Messaging Regulations, Documentation, Onboarding, Integration, Technical Support
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: 3+ years of experience in technical implementation, API integration, or customer success (CPaaS or telecom experience is a plus)
Type: Full-time
Benefits: Equal employment opportunities (EEO) and reasonable accommodation for individuals with disabilities.

Supportyourapp

L2 Technical Support Consultant Manila
Skills & Focus: Java, Spring Boot, MongoDB, technical support, customer satisfaction, back-end software development, IT infrastructure, load balancers, performance tuning, financial sector derivatives
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Experience: 2+ years
Type: Full-time
Benefits: Fixed schedule: Monday to Friday, 6 AM–2 PM, Philippines time; Opportunity to work fully remotely; Inclusive internatio…

Turnitin

Product Specialist Manila
Skills & Focus: client support, technical queries, problem-solving, communication skills, fast paced environment, triage support cases, first contact resolution, global support team, technical documentation, team meetings
About the Company: Turnitin is a leading provider of educational integrity solutions, aiming to improve learning outcomes in a collaborative manner with educators and students.
Experience: Technical or customer support background
Type: Full-time
Technical Support Representative, Tier 2 Manila
Skills & Focus: Technical Support, Triage, Escalations, Customer Support, Subject Matter Expert, Problem Resolution, Communication, Ticket Management, Training Modules, Collaboration
About the Company: Turnitin is a leading provider of academic integrity, learning, and writing solutions.

Safetyculture

User Support Specialist Manila
Skills & Focus: SaaS, support, triaging, real-time assistance, insurance platform, user issues, stakeholders, guides, SOPs, onboarding
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

8x8, Inc.

Technical Support Engineer Manila
Skills & Focus: Technical Support, Cloud Infrastructure, Customer Support, Troubleshooting, Quality of Service, NOC, Operations, SQL, Unix, Analytical Skills
About the Company: 8x8, Inc. believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integra…
Experience: 1-5 years
Benefits: Equal employment opportunities (EEO), reasonable accommodation for individuals with disabilities.

American Internet Domain Registrar

Technical Support Associate Mandaluyong City
Skills & Focus: Technical Support, Customer Service, Internet Domain Registrar, Web Hosting, Client Interaction, Phone Support, Troubleshooting, Technical Issues, User Assistance, Customer Satisfaction
About the Company: A publicly traded Internet domain registrar and web hosting company.
Type: Full-time

Connectos

Technical Support Specialist Mandaluyong City
Skills & Focus: technical support, Microsoft SQL, network architecture, customer service, ITIL, documentation, stakeholder communication, customer expectations, technical issues, teamwork
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our Australian Client, founded in 1960, is a renowned compan…
Experience: 3-5 years
Type: Full-time
Benefits: Medical, Dental Coverage and Life insurance from day 1 of employment, Paid Vacation and Sick Leave, Competitive salary …
Web Application Support Engineer Mandaluyong City
Skills & Focus: web application support, troubleshooting, JavaScript, C#, SQL, debugging, cloud platforms, IIS, E-Commerce, Next JS
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. We're a leading provider of offshore talent for organization…
Experience: Minimum of 4 years of hands-on experience in web application support, troubleshooting, and development.
Salary: Competitive salary package and annual appraisal
Type: Hybrid
Benefits: Medical, Dental Coverage, and Life insurance from day 1 of employment; Paid Vacation and Sick Leave (with Quarterly Sic…

Sap

Care Services Associate (Night Shift) Makati City
Skills & Focus: customer support, communication skills, problem-solving, organization, client-facing, configuration changes, cloud solutions, SaaS, technical knowledge, experience management
About the Company: SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience manag…
Experience: 0-3 years
Type: Regular Full Time
Benefits: collaborative, caring team environment with learning and development opportunities, recognition for contributions, and …

Ing

Global Workplace Services Engineer Makati City
Skills & Focus: Workplace Services, ITIL, Help Desk, Technical Support, Digital Workplace, Customer Service, Ticket Management, Problem-Solving, Compliance, Collaboration
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: Minimum of 3 years of work experience on the related role

Otter

Technical Support Specialist Makati City
Skills & Focus: Technical Support, Customer Support, Zendesk, JIRA, Salesforce, Slack, Problem Solving, Communication, Analytically Inclined, Resilience
Experience: 1-3 years
Type: Full-time

Sanas

Technical Support Engineer Makati City
Skills & Focus: technical support, customer issues, service quality, cross-functional teams, diagnose, troubleshoot, resolve technical problems, remote support, on-site support, algorithm modulation
About the Company: Sanas is revolutionizing the way we communicate with the world’s first real-time algorithm, designed to modulate accents, eliminate background noises, and magn…

Lendigroup1

Product Support Team Lead Makati City
Skills & Focus: team operations, KPI, coaching, mentoring, service excellence, escalations, loan servicing, performance monitoring, customer experience, workforce planning

Dialpad

Customer Support Associate Pasig City
Skills & Focus: customer support, technical issues, problem-solving, communication channels, troubleshoot, Windows/Mac OS proficiency, written and verbal communication, service levels, escalate bug reports, multicultural teams
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: Minimum of 3 years in customer support (additional work experience in a technical field is preferred)
Salary: Competitive salaries
Type: Full-time
Benefits: Medical, dental, and vision plans; monthly stipend for cell phone and internet bills; reimbursement for gym membership …

Keywords

Support Bar Analyst Pasig City
Skills & Focus: first and second line support, customer service, Helpdesk role, ServiceNow, technical support, issue resolution, SLA compliance, innovative culture, relationship building, problem-solving skills
About the Company: At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the…
Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
Type: Full-time
Benefits: Great Place to Work certified for 4 consecutive years, Competitive compensation and benefits, Global exposure
Support Bar Lead Pasig City
Skills & Focus: Support Bar Lead, IT support, Service Desk operations, first and second line support, ServiceNow, customer service, team management, relationship building, data analysis, problem-solving
About the Company: At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the…
Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
Benefits: Great Place to Work certified for 4 consecutive years, Competitive compensation and benefits, Global exposure

Satellite Office Careers

Customer Support Consultant Pasig City
Skills & Focus: customer support, customer service, Zendesk, communication, problem-solving, relationship building, time management, computer skills, team player, proactive

Iqeq

Support Analyst Pasig City
Skills & Focus: Technology, Client facing skills, Financial services markets, Data, Client satisfaction, Communication, Data analysis, SaaS, Configuration, Stakeholder management