Last updated: 2025-06-06

42 Technical And Product Support jobs in Quezon City.

Hiring now: Web Application Support Engineer @ Connectos, Support Bar Analyst @ Keywords, Customer Support Analyst @ Safetycult, Technical Support Associate @ American I, Technical Support Engineer @ Sanas, Technical Support Representative Tier 2 @ Turnitin, Production Support Engineer @ Tala, Genesys Solutions Analyst @ Lightspeed, L2 Technical Support Consultant @ Supportyou, Support Enablement Supervisor @ Coda. Explore more at at jobswithgpt.com

🔥 Skills

technical support (10) customer service (7) problem-solving (6) Technical Support (6) customer support (6) SaaS (5) Customer Service (5) Troubleshooting (5) documentation (5) communication skills (5)

📍 Locations

Manila (21) Mandaluyong City (5) Makati City (4) Pasay (4) Pasig City (3) Quezon City (1)

ConnectOS

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. We're a leading provider of offshore talent for organization…

Web Application Support Engineer

Mandaluyong City

  • Skills: web application support, troubleshooting, JavaScript, C#, SQL, debugging, cloud platforms, IIS, E-Commerce, Next JS
  • Experience: Minimum of 4 years of hands-on experience in web application support, troubleshooting, and development.
  • Type: Hybrid
  • Salary: Competitive salary package and annual appraisal

Keywords

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the…

Support Bar Analyst

Pasig City

  • Skills: first and second line support, customer service, Helpdesk role, ServiceNow, technical support, issue resolution, SLA compliance, innovative culture, relationship building, problem-solving skills
  • Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
  • Type: Full-time

SafetyCulture

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…

Customer Support Analyst

Manila

  • Skills: Customer Support, SaaS, Operational Excellence, Frontline Workers, iAuditor, Software Support, Brand Representation, Inspection Platform, Customer Experience, Tech Scale-up

American Internet Domain Registrar

A publicly traded Internet domain registrar and web hosting company.

Technical Support Associate

Mandaluyong City

  • Skills: Technical Support, Customer Service, Internet Domain Registrar, Web Hosting, Client Interaction, Phone Support, Troubleshooting, Technical Issues, User Assistance, Customer Satisfaction
  • Type: Full-time

Sanas

Sanas is revolutionizing the way we communicate with the world’s first real-time algorithm, designed to modulate accents, eliminate background noises, and magn…

Technical Support Engineer

Makati City

  • Skills: technical support, customer issues, service quality, cross-functional teams, diagnose, troubleshoot, resolve technical problems, remote support, on-site support, algorithm modulation

ConnectOS

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our Australian Client, founded in 1960, is a renowned compan…

Technical Support Specialist

Mandaluyong City

  • Skills: technical support, Microsoft SQL, network architecture, customer service, ITIL, documentation, stakeholder communication, customer expectations, technical issues, teamwork
  • Experience: 3-5 years
  • Type: Full-time

Turnitin

Turnitin is a leading provider of academic integrity, learning, and writing solutions.

Technical Support Representative, Tier 2

Manila

  • Skills: Technical Support, Triage, Escalations, Customer Support, Subject Matter Expert, Problem Resolution, Communication, Ticket Management, Training Modules, Collaboration

Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…

Production Support Engineer

Manila

  • Skills: production support, monitoring, high availability, incident response, post-mortem, customer experience, feedback, improvement, alerting systems, collaboration

Lightspeed

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…

Genesys Solutions Analyst

Manila

  • Skills: telephony systems, Genesys Cloud, VoIP, PBX, SIP, Unified Communications, integration, troubleshooting, communication technologies, cloud-based contact center
  • Experience: Extensive experience in designing, configuring, and managing telephony systems, with a strong focus on cloud-based contact center platforms.
  • Type: Permanent

SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…

L2 Technical Support Consultant

Manila

  • Skills: Java, Spring Boot, MongoDB, technical support, customer satisfaction, back-end software development, IT infrastructure, load balancers, performance tuning, financial sector derivatives
  • Experience: 2+ years
  • Type: Full-time

ConnectOS

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our Australian Client, founded in 1960, is a renowned compan…

Technical Support Specialist

Mandaluyong City

  • Skills: technical support, Microsoft SQL, network architecture, database support, software development, PowerBI, customer service, communication, technical issues, documentation
  • Experience: 3-5 years
  • Type: Full-time

Coda

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including A…

Support Enablement Supervisor

Manila

  • Skills: customer support, training programs, quality assurance, performance monitoring, content management, coaching, team development, project management, analytics, customer experience
  • Experience: 3+ years in learning & development, training & quality, or content management within a customer support environment
  • Type: Permanent

Outsourced Staff

Our client is a UK-based cybersecurity innovator dedicated to simplifying and strengthening digital protection for small and medium-sized enterprises (SMEs) an…

Compliance Support Specialist

Manila

  • Skills: compliance, cybersecurity, customer support, Cyber Essentials, documentation, ticketing system, communication skills, process improvements, SLA, independent work
  • Type: Full Time

VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

Email and Chat Support

Manila

  • Skills: customer service, email support, chat support, problem-solving, customer satisfaction, communication skills, CRM tools, Zendesk, process improvements, team player
  • Experience: At least a minimum of 2 – 3 years experience in the Customer Service field

LevelUp

LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. F…

Hosting Support Team Lead

Manila

  • Skills: technical support, team lead, customer service, KPI tracking, performance feedback, WordPress, DNS, SSL, Linux Command Line, help desk platforms
  • Experience: 4-5 years of experience as a Hosting Technical Support Team Lead; 2-3 years of experience as a Hosting Technical Support Agent.
  • Type: Full-time
  • Salary: ₱50,000 - ₱60,000 a month

Otter New

Customer Support Team Lead

Makati City

  • Skills: Team Lead, operational support, performance excellence, compliance tracking, reporting, quality management, people management, mentoring, data analysis, stakeholder communication
  • Experience: 2+ yrs of proven experience in a Team Lead, Supervisor, or Senior Specialist role.

Visa

Application Support Specialist

Pasay

  • Skills: support, software applications, troubleshoot, diagnose issues, escalate, monitor system performance, document, user training, customer satisfaction, problem-solving

ConnectOS

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. We're a leading provider of offshore talent for organization…

Customer Service Specialist

Mandaluyong City

  • Skills: Customer Service, Zendesk, SAP Business One ERP, order tracking, product knowledge, website enquiries, after sales service, repair tracking, spare parts, liaison
  • Experience: 3-5 yrs of experience in Customer Service
  • Type: Full-time
  • Salary: P40,000-P50,000 (Monthly Package)

Eucalyptus

Eucalyptus is an Australian founded digital healthcare company on a mission to solve healthcare challenges globally, focusing on fertility and behavioral chang…

Customer Support Specialist

Manila

  • Skills: Patient Support, Healthcare Support, Customer Service, Problem Solving, Process Improvement, Trend Identification, Team Collaboration, Healthcare Technology, Remote Support, Patient Care
  • Experience: 2+ years in Telehealth or healthcare support, customer service, tech support or other problem solving roles
  • Type: Full-time

SafetyCulture

SafetyCulture is an Australian-based, international tech scale-up focused on SaaS solutions for frontline workers' safety and wellbeing.

Junior Technical Writer

Manila

  • Skills: Documentation, Customer Experience, User Guides, Manuals, Technical Writing, Stakeholders, Collaboration, Accuracy, Information Organization, Customer Satisfaction

Eucalyptus

Eucalyptus is a collective of digital healthcare clinics solving the world’s biggest healthcare challenges, including obesity, fertility, and longevity, across…

Process Specialist, Manila (UK Support) at Careers at Eucalyptus

Manila

  • Skills: support, healthcare, patients, email, phone, team player, customer care, processes, service, improve
  • Experience: 3+ years in customer care or equivalent

SiteMinder

SiteMinder is a global hotel commerce platform, supporting 47,000 hotels in 150 countries, providing SaaS solutions for hotel bookings and management.

Customer Solutions Analyst - Spanish

Manila

  • Skills: Customer Service, Technical Support, SaaS, Hotel Industry, Spanish, Customer Relationships, Troubleshooting, CRM, Product Development, Remote Work
  • Type: Full-time

QualStage

QualStage is a platform developed by M3 to facilitate online qualitative research and remote interviews.

Qualitative Interview Host

Manila

  • Skills: remote, qualitative research, interview, platform, support, technical support, training, troubleshooting, user, product

Visa

Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments to fast, secure, and reliable electro…

Technical Support Specialist

Pasay

  • Skills: API, troubleshoot, client, technical support, operational efficiencies, business enhancements, strategic planning, project management, relationship management, processing issues
  • Type: Hybrid

IGT

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…

Systems Engineer II

Pasay

  • Skills: Systems Engineering, Technical Support, SQL Server, Virtualization, Infrastructure, Installation, Troubleshooting, APAC, Customer Support, Collaboration

Ylopo, LLC

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software …

Tier1 Product Support Specialist

Manila

  • Skills: customer support, technical assistance, troubleshooting, real estate, client relationships, communication skills, problem-solving, multi-tasking, email management, emotional intelligence
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge…

Knowledge Base Executive

Manila

  • Skills: knowledge management, content management, customer support, Zendesk, Confluence, documentation, stakeholder collaboration, multitasking, training, service-oriented
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Turnitin

Turnitin is revolutionising the experience of writing to learn. Turnitin’s formative feedback and originality checking services promote critical thinking, ensu…

Solutions Engineer

Manila

  • Skills: Solutions Engineering, Customer Engagement, Technical Support, Sales Collaboration, Product Demonstration, Needs Assessment, Troubleshooting, Technical Solutions, Communication Skills, Customer Satisfaction
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

GroupM

GroupM is one of the largest influencer agencies in the world, part of a bespoke content solution for clients.

GOAT Tech Executive

Manila

  • Skills: influencer marketing, technical support, data analysis, digital campaign operations, ticketing workflows, stakeholder management, communication, problem-solving, platform testing, user issues
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Canva

Canva’s Customer Happiness Team is the face of a platform used by millions of people every day. With over 60 million active users across 190 countries, the tea…

Customer Happiness Specialist

Makati City

  • Skills: Print Quality, technical side of print design, customer support, print file design fundamentals, colour management, resolution, export settings, user feedback, root cause investigation, 24/7 support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our com…

L1 Technician

Quezon City

  • Skills: Technical Support, Troubleshooting, Customer Service, Hardware, Software, Operating Systems, Network Connectivity, Ticketing System, Communication Skills, Problem-Solving
  • Type: full_time
  • Salary: {'min': 5.0, 'max': 6.0, 'period': 'hourly', 'currency': 'USD'}

Coefficient

Coefficient is a VC-backed SaaS startup based in the SF Bay Area. We are building a remote-first company with a focus on hiring the best talent regardless of l…

Support Specialist

Manila

  • Skills: SaaS, Google Sheets, Excel, customer support, Zendesk, SQL, Salesforce, HubSpot, problem solving, documentation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

M3

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology…

Qualitative Interview Host

Manila

  • Skills: qualitative research, technical support, user communication, interview facilitation, problem-solving skills, team environment, customer service, multilingual, analytical skills, product knowledge
  • Type: contract
  • Salary: {'min': 10.0, 'max': 12.0, 'period': 'hourly', 'currency': 'USD'}

Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…

Technical Support Specialist

Pasay

  • Skills: API support, ISO 8583 messaging, technical aptitude, problem-solving, client engagement, communication skills, leadership, collaboration, payments technology, quick learning
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Canva

Canva is a platform used by millions of people every day, with over 60 million active users across 190 countries, aiming to ensure each customer feels supporte…

Customer Happiness Specialist - Print

Makati City

  • Skills: print quality issues, technical troubleshooting, customer experience, file setup, colour management, resolution, export settings, design fundamentals, communication skills, issue resolution
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

IQ-EQ

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, globa…

Support Analyst

Pasig City

  • Skills: SaaS, client relationships, Microsoft Office, Jira, support systems, workflow, compliance, financial services, data analysis, client satisfaction
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}