31 Operations Manager jobs in Quezon City.

Hiring now: Ops Mgr @ Tsa, Team Mgr Visa Voice Proce @ Visa, Sr Ops Mgr @ Tsa, Driver Ops Lead @ Lalamove, Site Ops Dir @ Tala, Operational Biz Partner @ Canva, Partner Ops @ Xendit, Deputy Head Of Manila Ope @ Rimes Tech, Command Center Mgr @ Expeditors, Crypto Ops Mgr @ Token Metr.Explore more at jobswithgpt.com.

🔥 Skills

project management (8) collaboration (5) leadership (5) operations (5) communication (5) Coaching (4) continuous improvement (4) coaching (4) performance management (4) communication skills (4)

📍 Locations

Makati City (10) Pasay (8) Manila (7) Pasig City (5) Antipolo (1)

Tsa

Skills & Focus: Operations Manager, Customer Engagement, Team leadership, Performance management, Contact Centre, Coaching, Strategic thinking, Problem solving, Communication skills, Commercial acumen
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: Minimum 2 years direct management experience in a BPO industry
Type: Full-time

Visa

Skills & Focus: Customer Service, Employee Engagement, Issue Resolution, Coaching, Mentoring, Operational Efficiency, Team Performance, Data-Driven Decision Making, Performance Plans, Hybrid Schedule
Type: Hybrid

Tsa

Skills & Focus: Operations Manager, Customer Engagement, Team Leadership, Coaching, Operational Excellence, Performance Management, Customer Advocacy, Service Teams, Strategic Collaboration, Operational Efficiency
About the Company: TSA is known for its Customer Engagement Centre and focuses on motivating and engaging teams to meet performance and operational objectives.
Skills & Focus: Leadership, Team Management, BPO Industry, Operational Excellence, Customer Advocacy, Coaching, Communication Skills, Problem Solving, Strategic Thinking, Negotiation
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: Minimum 2 years direct management experience in the BPO industry
Type: Full-time

Visa

Skills & Focus: operations delivery, test plans, UAT, product requirements, documentation, continuous improvement, payment processes, settlement processes, bug analysis, collaboration

Tsa Group

Skills & Focus: leadership, contact centre, BPO, coaching, commercial acumen, performance management, customer engagement, team development, strategic thinking, negotiation
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases, representing large brands across …
Experience: Minimum 5 years’ direct leader management experience in the BPO industry
Type: Fixed-Term Contract

Tsa

Skills & Focus: Operations Manager, BPO industry, customer engagement, team leadership, operational excellence, performance management, coaching, customer advocacy, strategic collaboration, stakeholder relationship
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: Minimum 2 years direct management experience in a BPO industry
Type: Full-time

Tsa Group

Skills & Focus: Senior leadership experience, contact center, BPO, team development, P&L management, customer engagement, commercial acumen, coaching, operations management, sales culture
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: Minimum 5 years’ direct leader management experience in the BPO industry
Type: Full-time

Lalamove

Skills & Focus: supervision, call-out team, performance monitoring, coaching, KPI, reporting, strategy implementation, collaboration, process improvement, CRM
About the Company: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and conv…
Experience: At least 2 years of experience in a supervisory role within call operations, telemarketing or customer engagement.

Tala

Skills & Focus: Site Operations, Collections, Customer Experience, Shared Services, performance management, workforce management, service quality, budget control, talent development, vendor network
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Type: Full-time

Canva

Skills & Focus: operations, project management, program management, customer experience, communication, cross-functional, efficiency, organization, strategy, team collaboration
About the Company: Join the team redefining how the world experiences design. We're wholly dedicated to our users’ happiness - it's the fuel to our fire, shaping our mornings and…
Experience: Experience in operations, project/program management or similar role within a start/scale up, customer service-aligned industry or environment managing 24/7 operations.

Xendit

Skills & Focus: partner management, operations, project management, relationship management, payments, analyzing performance, problem-solving, communication skills, technical understanding, process improvements
About the Company: Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces,…
Experience: At least 5 years of experience in partner/network management, business operations, project management, or related areas.

Rimes Technologies

Skills & Focus: operational leadership, compliance, data management, operational excellence, strategic execution, cross-functional collaboration, project management, operational controls, transformation projects, leadership
About the Company: Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we pr…
Experience: At least 10 years in senior management roles
Benefits: HMO coverage for yourself and dependents, Medical and wellness reimbursement, Monthly transportation allowance and rice…

Expeditors

Skills & Focus: customer service, employee relations, operational excellence, process optimization, training and development, performance management, financial accuracy, project management, collaboration, continuous improvement
About the Company: Expeditors is a global logistics company offering supply chain solutions. They specialize in freight forwarding and customs brokerage.

Token Metrics

Skills & Focus: Crypto operations, Human Resource management, candidate, passion for cryptocurrency, results-oriented, dynamic individual, experience, extensive understanding, team, apply
Experience: extensive understanding and expertise with Crypto operations, Human Resource management

Chevron Holdings Inc.

Skills & Focus: business operations, project management, marketing communications, analytical skills, customer relationship, product packaging, supply chain, vendor management, communication initiatives, team player
About the Company: A pioneer and leading multi-function Shared Services Center in the Philippines that delivers business services in areas such as finance, HR, procurement, marke…
Experience: Experience in Project Management from setting up a team to framing, planning and implementation
Type: Full-time
Benefits: Competitive salary, allowances, health care coverage, annual corporate incentive bonus, and a hybrid work model.

H&M Group

Facility Manager Makati City
Skills & Focus: facility management, site portfolio, budget, supplier management, customer service, stakeholder management, energy efficiency, operational service delivery, cost management, quality performance
About the Company: H&M Group is a global company of strong fashion brands and ventures focused on exceptional design, affordable prices, and sustainable solutions, aiming to libe…
Benefits: Global employee discount, H&M Incentive Program (HIP), local market competitive perks.

Adp

Skills & Focus: leadership, team management, communication skills, organization skills, operational processes, tech, analysis, client coordination, escalation handling, collaboration
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…

Canva

Skills & Focus: operations, project management, program management, customer experience, communication, cross-functional, efficiency, organization, strategy, team collaboration
About the Company: Join the team redefining how the world experiences design. We're wholly dedicated to our users’ happiness - it's the fuel to our fire, shaping our mornings and…
Experience: Experience in operations, project/program management or similar role within a start/scale up, customer service-aligned industry or environment managing 24/7 operations.

Ing

Skills & Focus: Team Leadership, IT Service Management, Technical Support, Operational Excellence, Process Optimization, Knowledge Management, Incident Management, Risk Management, Stakeholder Engagement, Strategic Planning
About the Company: ING is a global bank with a strong European base, delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking act…
Experience: Minimum of 5+ years in IT service management or technical support leadership roles.

Sgs Kn

Skills & Focus: audit coordination, ISO 17021, audit scheduling, audit logistics, invoicing, GSP/GPP, client communication, QHSE policies, technical review, revenue reporting
About the Company: SGS is the world's leading inspection, verification, testing and certification company.
Type: Full-time

Ing

Service Manager Makati City
Skills & Focus: customer operations, service management, project management, stakeholder management, service metrics, organizational skills, negotiation, communication skills, problem solving, continuous improvement
About the Company: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholes…
Experience: At least 5-7 years of experience in service management, project management and customer service

Sgs

Skills & Focus: Planning, Scheduling, Clerical, System Encoding, Invoice, Collection Records, Customer Satisfaction, Survey, Monitoring, Outsourcing
Skills & Focus: audits, scheduling, client interaction, QHSE policies, safety training, risk assessments, incident reporting, Scope of Certification, revenue achievement, compliance
About the Company: SGS is a leading inspection, verification, testing and certification company, recognized as the global benchmark for quality and integrity.

Adp

Skills & Focus: leadership, team management, reporting, client support, escalations, collaboration, communication, organization skills, operational processes, technology
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…

Taskus

Skills & Focus: Workforce Management, Supervisor, analytics, scheduling, intraday adjustments, call center, staffing, performance measurement, communication, leadership
About the Company: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent…
Experience: At least 3 years in a Supervisor role and at least 5 years as an experienced employee.
Benefits: Competitive industry salaries and comprehensive benefits packages.

South32

Skills & Focus: project support, governance routines, data maintenance, customer interaction, service level management, health and safety, continuous improvement, business processes, financial acumen, team management
Experience: 10+ years of work experience in business administration, finance, law, project management/controls

Rentokil Initial

Skills & Focus: data management, customer complaints, sales analysis, performance data, business reviews, process improvement, the SHE policy, communication skills, advanced Excel, data analysis
About the Company: Rentokil Initial is an international business services company employing 57,700 colleagues across 90 countries. We strive to protect people and enhance lives, …
Experience: 1 to 2 years work related experience
Type: Full-time
Benefits: Health Insurance, Group Personal Accident Insurance, Group Term Life Insurance, Paid Non working holidays, 13th Month P…

Unilever

Skills & Focus: operations, sales growth, data analysis, process automation, project management, internal teams, KPI tracking, customer experience, supply planning, team player
About the Company: We are Unilever, an ambitious organisation and home to over 400 purposeful and global brands.
Experience: 1 to 2 years of experience in sales/marketing
Type: Project-based

Keywords Studios

Skills & Focus: Project Management, Client support management, Video Games, Budget management, Operational profitability, Quality control procedures, Leadership, Communication skills, Client relationship management, Game industry experience
About the Company: Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread a…
Experience: Minimum 2 years of experience in Project Management, or Client support management in the Video Games, Customer support or related industry.
Type: Full-time
Benefits: Paid Time Offs, Non-taxable Allowances, HMO and Life Insurance, Annual Wellness Subsidy, Annual Corporate Bonus

Hive Health

Skills & Focus: operations, healthcare, provider, accreditation, data management, verification, stakeholder, communication, attention to detail, multitasking
About the Company: At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all.
Experience: 1-2 years
Type: Full time
Benefits: Comprehensive healthcare coverage for you and your dependent, and paid time off from the start.