41 It Support And Service Desk jobs in Quezon City.

Hiring now: L1 Tech @ 1840, Midlevel Or Sr Net Dev @ Cit, Sr Process Exec @ Cognizant, Technical Solutions Analy @ Visa, It Helpdesk Tech @ Tsa, It Support Tech @ Safetycult, Cloud Support Engr @ Bentley Sy, Genesys Solutions Analyst @ Lightspeed, Sr Analyst Prod Health @ Royal Cari, Technical Support Engr @ 8X8.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (11) technical support (10) troubleshooting (9) Troubleshooting (6) Customer Service (6) customer service (6) Collaboration (6) ITIL (5) IT support (5) Networking (4)

đź“Ť Locations

Manila (17) Makati City (8) Mandaluyong City (4) Pasig City (4) Quezon City (3) Pasay (3) Cavite City (2)
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1840 & Company

L1 Technician Quezon City
Skills & Focus: Technical Support, Troubleshooting, Hardware Issues, Software Issues, Network Connectivity, Ticketing System, Customer Service, Operating Systems, Professional Development, Remote Work
About the Company: 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our com…
Experience: Prior experience in a technical support role is preferred but not required.
Salary: $5 - $6 an hour
Type: Full-Time
Benefits: Opportunities for professional development and growth. Friendly and collaborative work environment.

Ci&T

Mid-Level or Senior .NET Developer Quezon City
Skills & Focus: .NET, Developer, Mid-Level, Senior, development, support, client incidents, L3 knowledge, English, requests
About the Company: We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 6,500 CI&Ters around the world, we’ve buil…

Cognizant

Senior Process Executive Quezon City
Skills & Focus: Customer Experience, Service Desk, Technical Support, Operational Efficiency, Customer Satisfaction, Problem-Solving, Team Collaboration, Process Improvements, Knowledge Base Management, ITIL Certification
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 0 to 2 years
Type: Full-time

Visa

Technical Solutions Analyst Pasay
Skills & Focus: client services, technical support, operational support, customer service, cross functional initiatives, problem management, communication management, training clients, operational initiatives, continuous improvement
About the Company: Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of …
Type: Hybrid

Tsa Group

IT Helpdesk Technician Pasay
Skills & Focus: IT Helpdesk, Technical Support, Hardware, Network Skills, VPN, WiFi, LAN, Problem resolution, Ticketing system, ITIL framework
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: 3 Years
Type: Full-time
IT Helpdesk Technician Pasay
Skills & Focus: IT Helpdesk, technical support, hardware, VPN, network skills, ticketing system, ITIL, MS Office, video conferencing, user satisfaction
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: 3 Years
Type: Full-time

Safetyculture

IT Support Technician Manila
Skills & Focus: IT support, technical support, user support, computer setup, networking, maintenance, service, technology needs, frontline workers, SaaS solutions
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Bentley Systems

Cloud Support Engineer Manila
Skills & Focus: Customer Service, Technical Support, Cloud-based Solutions, Troubleshooting, Service Request Management, Collaboration, Documentation, Networking, Windows Operating Systems, Cloud Certification
Experience: 2-3 years

Lightspeed

Genesys Solutions Analyst Manila
Skills & Focus: telephony systems, Genesys Cloud, VoIP, PBX, SIP, Unified Communications, integration, troubleshooting, communication technologies, cloud-based contact center
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Extensive experience in designing, configuring, and managing telephony systems, with a strong focus on cloud-based contact center platforms.
Type: Permanent
Benefits: Market-leading salary package, permanent work from home setup, coworking space available, 15 vacation leaves, 10 sick l…

Royal Caribbean Cruises Ltd

Senior Analyst, Product Health Manila
Skills & Focus: incident management, troubleshooting, change management, service request management, problem management, major incident management, communication, documentation, application support, technical subject matter expert
Experience: Four to Six years+ experience in a similar role

8x8, Inc.

Technical Support Engineer Manila
Skills & Focus: Technical Support, Operations, Linux, Unix, Programming, DevOps, SQL, Monitoring Tools, Customer Interaction, Escalation Management
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: Relevant experience in Operations and Support position.
Type: Remote

Tala

Production Support Engineer Manila
Skills & Focus: production support, monitoring, high availability, incident response, post-mortem, customer experience, feedback, improvement, alerting systems, collaboration
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…

Adventus

IT Infrastructure Engineer (Night Shift) Manila
Skills & Focus: IT infrastructure, network performance monitoring, root cause analysis, performance optimization, cloud services, health checks, network devices, servers, incident response, documentation
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: 1-3 years of experience in IT infrastructure management, systems administration, or network engineering.
Salary: ₱40,000 - ₱60,000 bimonthly
Type: Full-Time

Bentley Systems

Technical Support Engineer Manila
Skills & Focus: Technical Support, Troubleshooting, User Success, Collaboration, Technical Diagnosis, Documentation, SQL Server, Networking, IIS, Windows Operating System
About the Company: Bentley is a world-leading software company providing solutions for architecture, engineering, and construction.
Experience: Experience in technical support and exposure to global user interaction.
Type: Hybrid
Benefits: Competitive Salary and benefits, opportunity to work within a global and diverse international team, supportive and col…

Eucalyptus

Operations Support Specialist Manila
Skills & Focus: Onboarding, Telehealth platform, Roster Management, Invoicing, Performance monitoring, Troubleshooting, Communication, Customer Service, Healthcare, Operational issues
About the Company: Eucalyptus is the company behind 'Juniper', one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exer…
Experience: Strong administrative and operational experience
Type: Full-time
Benefits: Health insurance, leave offerings, transportation allowance, professional development budget

Datacom

Endpoint Engineering Specialist Manila
Skills & Focus: Endpoint management, IT support, Service improvement, SLA compliance, Incident management, Problem-solving, Customer service, Automation, Endpoint architecture, Desktop support
About the Company: With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across As…
Experience: 7+ Years in IT, 5+ Years in similar role
Type: Hybrid
Benefits: Flexible work schedule, hybrid work setup, HMO with free 4 dependents, leave credits, performance bonuses, work-life ba…

Adventus

IT Support Engineer Manila
Skills & Focus: Windows OS, Active Directory, Office 365, Intune, technical assistance, troubleshooting, client computer systems, IT asset management, customer service, ITSM
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: 2-3 years of relevant working experience
Salary: ₱17,000 - ₱23,000 a month
Type: Full-Time

Bentley Systems

Cloud Support Engineer Manila
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Cloud Infrastructure, Networking, Documentation, Collaboration, Service Request Management, Software Stability, Knowledge Base
Experience: 2-3 years of client-facing technical support

Turnitin

Technical Support Representative, Tier 2 Manila
Skills & Focus: Technical Support, Triage, Escalations, Customer Support, Subject Matter Expert, Problem Resolution, Communication, Ticket Management, Training Modules, Collaboration
About the Company: Turnitin is a leading provider of academic integrity, learning, and writing solutions.
Technical Support Representative, Tier 2 Manila
Skills & Focus: Customer Support, Technical Support, Troubleshooting, Integration, Escalation, Client Communication, Problem Resolution, Collaboration, Training, Customer Centric
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: 2 years of Customer Support Experience
Benefits: generous time off and health and wellness programs that offer choice and flexibility

Supportyourapp

Technical Support Consultant Manila
Skills & Focus: technical support, troubleshooting, customer satisfaction, networking, cybersecurity, communication skills, support inquiries, problem-solving, CRM systems, remote desktop applications
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
Experience: Prior experience in tech support, desktop support, or a similar role is a must
Salary: Compensation in USD
Type: Full-time
Benefits: Flexible schedule; Opportunity to work fully remotely; Inclusive international environment; Good bonuses for referring …

Axi

Application Support Engineer Manila
Skills & Focus: Application Support, Incident Management, Hotfixes, .Net, Kubernetes, Mulesoft, SQL Servers, Monitoring, DevOps, ITIL
About the Company: Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting, with offices in six…
Experience: 3+ years application support role.
Benefits: Competitive and attractive compensation, extensive learning opportunities, health and life insurance for employees alon…

Safetyculture

User Support Specialist Manila
Skills & Focus: SaaS, support, triaging, real-time assistance, insurance platform, user issues, stakeholders, guides, SOPs, onboarding
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Connectos

Service Desk Agent Mandaluyong City
Skills & Focus: Service Desk, Microsoft technologies, Networking issues, Ticketing Tools, Active Directory, Technical support, VPN, Information security, Hardware improvements, Incident management
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. We're a leading provider of offshore talent for organization…
Experience: 1.5+ years in a service desk environment
Benefits: Medical, Dental Coverage, and Life insurance from day 1 of employment; Paid Vacation and Sick Leave (with Quarterly Sic…
Technical Support Specialist Mandaluyong City
Skills & Focus: technical support, Microsoft SQL, network architecture, customer service, ITIL, documentation, stakeholder communication, customer expectations, technical issues, teamwork
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our Australian Client, founded in 1960, is a renowned compan…
Experience: 3-5 years
Type: Full-time
Benefits: Medical, Dental Coverage and Life insurance from day 1 of employment, Paid Vacation and Sick Leave, Competitive salary …
IT Support Specialist Mandaluyong City
Skills & Focus: Windows Server, desktop support, troubleshooting, Terminal Services, Exchange administration, VOIP systems, Networking, Active Directory, Group Policy, Microsoft 365 administration
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. We're a leading provider of offshore talent for organization…
Experience: Practical knowledge and experience working with Windows Server 2008 through 2016, desktop support skills for Microsoft Windows 7 through 10, and troubleshooting experience with various systems.
Salary: Competitive salary package and annual appraisal
Type: Full-time
Benefits: Hybrid Work Setup, Medical, Dental Coverage and Life insurance from day 1 of employment, Paid Vacation and Sick Leave, …

Eucalyptus

Operations Support Specialist Makati City
Skills & Focus: Operations, Prescriber, Onboarding, Healthcare, Telehealth, Training, Communication, Customer Service, Technical Support, Problem-Solving
About the Company: Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exer…
Type: Full-time
Benefits: Comprehensive leave offerings including sick, maternal/paternal, compassionate, and vacation leave; personal health day…

Sgs

Senior IT Application Engineer Makati City
Skills & Focus: application support, technical issues, enhancements, requirements gathering, IT security, system integrations, documentation, emerging technologies, performance improvement, corporate standards

Ing

Global Workplace Services Engineer Makati City
Skills & Focus: Workplace Services, ITIL, Help Desk, Technical Support, Digital Workplace, Customer Service, Ticket Management, Problem-Solving, Compliance, Collaboration
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: Minimum of 3 years of work experience on the related role

Sanas

Technical Support Engineer Makati City
Skills & Focus: technical support, customer issues, service quality, cross-functional teams, diagnose, troubleshoot, resolve technical problems, remote support, on-site support, algorithm modulation
About the Company: Sanas is revolutionizing the way we communicate with the world’s first real-time algorithm, designed to modulate accents, eliminate background noises, and magn…

Ing

Finance End-User Support Analyst Makati City
Skills & Focus: End-user support, ServiceNow, ESM, ITIL framework, dashboard creation, communication, customer experience, analytical skills, collaboration, banking business
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: 2 - 5 years’ experience in communication and/or customer experience

Sgs

IT Service Desk Technician Makati City
Skills & Focus: IT support, incident management, troubleshooting, ticketing system, first contact resolution, QHSE compliance, end-user assistance, escalation process, knowledge database, problem-solving
Type: Full-time

Chevron

System Support Analyst Makati City
Skills & Focus: technical support, software applications, system performance, software configuration, collaboration, troubleshooting, database management, user access management, cybersecurity, ITIL
About the Company: Chevron is a global leader in energy and technology, committed to building technical competencies and innovating in energy transition.
Experience: 3+ years
Type: Full-time
Benefits: Competitive salary, allowances, health coverage, wellness programs, life insurance, and career development opportunitie…

Rise

New Leaders Makati City
Skills & Focus: customer experience, internet services, business clients, technical services, installation time, performance-based culture, transparency, work-life balance, HMO, Fiber as a Service
About the Company: RISE is focused on delivering excellent internet services while creating a positive impact on partners and their industries in the Philippines.
Type: Full-time
Benefits: Competitive salary, HMO for you and your family, flex time, work-related training and conferences, monthly team activit…

Appen

IT Support L1 & L2 Cavite City
Skills & Focus: IT Support, L1, L2, service desk, incident resolution, customer support, administrative tasks, remote support, IT Manager, organization
About the Company: Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over o…
IT Support Analyst I Cavite City
Skills & Focus: IT Support, technical support, troubleshooting, hardware issues, software issues, installations, entry-level, foundational understanding, AI, data annotation
About the Company: Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. We leverage our global crowd of over one million …
Experience: Entry-level
Type: Full-time

Keywords

Support Bar Analyst Pasig City
Skills & Focus: first and second line support, customer service, Helpdesk role, ServiceNow, technical support, issue resolution, SLA compliance, innovative culture, relationship building, problem-solving skills
About the Company: At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the…
Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
Type: Full-time
Benefits: Great Place to Work certified for 4 consecutive years, Competitive compensation and benefits, Global exposure
Support Bar Lead Pasig City
Skills & Focus: Support Bar Lead, IT support, Service Desk operations, first and second line support, ServiceNow, customer service, team management, relationship building, data analysis, problem-solving
About the Company: At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the…
Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
Benefits: Great Place to Work certified for 4 consecutive years, Competitive compensation and benefits, Global exposure

Dialpad

IT Support Specialist Pasig City
Skills & Focus: IT Support, MacOS, Windows, technical support, endpoint solutions, information security, helpdesk software, audiovisual equipment, customer service, problem-solving
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 3-5 years of experience as an IT Support Specialist supporting Mac and Windows operating systems.
Type: Full-time
Benefits: Medical, dental, and vision plans; monthly stipend for cell phone and internet; reimbursement for gym memberships; prof…

Xppower2

IT Support Analyst Pasig City
Skills & Focus: IT support, hardware configuration, software configuration, fault finding, repair, troubleshooting, help desk, ticket management, cyber security, system maintenance