55 It Support And Service Desk jobs in Quezon City.

Mandaluyong City

• Skills: IT support, service desk, Intune support, ticketing system, MSO365, Active Directory, troubleshoot, user onboarding, knowledge base, collaborate
• Experience: Minimum 3+ years in IT support, service desk, or similar role
• Type: Full-time
• Salary: Competitive salary package and annual appraisal

Pasig City

• Skills: first and second line support, customer service, Helpdesk role, ServiceNow, technical support, issue resolution, SLA compliance, innovative culture, relationship building, problem-solving skills
• Experience: Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
• Type: Full-time

Makati City

• Skills: customer experience, internet services, business clients, technical services, installation time, performance-based culture, transparency, work-life balance, HMO, Fiber as a Service
• Type: Full-time

Manila

• Skills: IT support, technical support, user support, computer setup, networking, maintenance, service, technology needs, frontline workers, SaaS solutions
• Type: Full-time

Makati City

• Skills: IT support, incident management, troubleshooting, ticketing system, first contact resolution, QHSE compliance, end-user assistance, escalation process, knowledge database, problem-solving
• Type: Full-time

Makati City

• Skills: technical support, customer issues, service quality, cross-functional teams, diagnose, troubleshoot, resolve technical problems, remote support, on-site support, algorithm modulation

Makati City

• Skills: End-user support, ServiceNow, ESM, ITIL framework, dashboard creation, communication, customer experience, analytical skills, collaboration, banking business
• Experience: 2 - 5 years’ experience in communication and/or customer experience

Manila

• Skills: Endpoint management, IT support, Service improvement, SLA compliance, Incident management, Problem-solving, Customer service, Automation, Endpoint architecture, Desktop support
• Experience: 7+ Years in IT, 5+ Years in similar role
• Type: Hybrid

Manila

• Skills: Technical Support, Triage, Escalations, Customer Support, Subject Matter Expert, Problem Resolution, Communication, Ticket Management, Training Modules, Collaboration

Manila

• Skills: production support, monitoring, high availability, incident response, post-mortem, customer experience, feedback, improvement, alerting systems, collaboration

Pasig City

• Skills: IT support, hardware configuration, software configuration, fault finding, repair, troubleshooting, help desk, ticket management, cyber security, system maintenance

Manila

• Skills: telephony systems, Genesys Cloud, VoIP, PBX, SIP, Unified Communications, integration, troubleshooting, communication technologies, cloud-based contact center
• Experience: Extensive experience in designing, configuring, and managing telephony systems, with a strong focus on cloud-based contact center platforms.
• Type: Permanent

Quezon City

• Skills: Customer Experience, Service Desk, Technical Support, Operational Efficiency, Customer Satisfaction, Problem-Solving, Team Collaboration, Process Improvements, Knowledge Base Management, ITIL Certification
• Experience: 0 to 2 years
• Type: Full-time

Manila

• Skills: Windows OS, Active Directory, Office 365, Intune, technical assistance, troubleshooting, client computer systems, IT asset management, customer service, ITSM
• Experience: 2-3 years of relevant working experience
• Type: Full-Time
• Salary: ₱17,000 - ₱23,000 a month

Manila

• Skills: customer service, project management, stakeholder management, ITIL, team oriented, mentoring, administrative support, project delivery, documentation, performance metrics

Manila

• Skills: IT support, troubleshooting, systems administration, ticketing systems, user accounts, security protocols, cloud services, network configurations, technical support, remote assistance
• Experience: At least 1 year of proven experience
• Type: Full-time
• Salary: Up to PHP 56,000

Manila

• Skills: IT Helpdesk, Scripting, Automation, Technical Support, Customer Service, Data Operations, AWS, Salesforce, Communication, Troubleshooting
• Experience: 3-5 years
• Type: Full Time
• Salary: Up to PHP 53,000

Pasay

• Skills: Service Desk, Team Management, Operational Skills, Automation, Customer Service, Self-Service Solutions, Performance Monitoring, Process Improvement, AI Integration, Support Team
• Type: Hybrid

Manila

• Skills: compliance, cybersecurity, customer support, Cyber Essentials, documentation, ticketing system, communication skills, process improvements, SLA, independent work
• Type: Full Time

Manila

• Skills: technical support, team lead, customer service, KPI tracking, performance feedback, WordPress, DNS, SSL, Linux Command Line, help desk platforms
• Experience: 4-5 years of experience as a Hosting Technical Support Team Lead; 2-3 years of experience as a Hosting Technical Support Agent.
• Type: Full-time
• Salary: ₱50,000 - ₱60,000 a month

Manila

• Skills: Cisco UCCE, IP-IVR, CVP/AVP, Dialer applications, multi-site configurations, scripting, call routing, call center, enterprise deployment, support
• Experience: 3 to 5 years

Pasay

• Skills: support, software applications, troubleshoot, diagnose issues, escalate, monitor system performance, document, user training, customer satisfaction, problem-solving

Pasig City

• Skills: IT Support, MacOS, Windows, Hardware, Software, Network, Troubleshoot, Audio Visual, Helpdesk Software, Customer Support
• Experience: 3-5 years as an IT Support Specialist supporting Mac and Windows operating systems
• Type: Full-time

Makati City

• Skills: support, IT, incident, troubleshooting, support team, documentation, support efficiency, travel, support hours, customer

Manila

• Skills: IT support, Jira Service Management, Microsoft 365 Admin, Infrastructure Support, Technical Assistance, Global IT Support, User Onboarding, Ticket Triage, Hardware Management, Vendor Management

Manila

• Skills: telephony systems, cloud-based contact center, Genesys Cloud, VoIP, SIP, Unified Communications, system migration, troubleshooting, IVR, call quality
• Experience: Extensive experience in designing, configuring, and managing telephony systems, with a focus on cloud-based contact center platforms. Deep understanding of telephony technologies including PBX, VoIP, SIP, and Unified Communications. Practical experience with Genesys Cloud platform and relevant certifications.
• Type: not specified in the post
• Salary: not specified in the post

Makati City

• Skills: IT service delivery, mentoring, support team, incident management, technical documentation, automation tools, training initiatives, software installations, root cause analysis, support activities
• Experience: 5 years' experience as a Technical Leader / XOC Supervisor

Pasay

• Skills: Systems Engineering, Technical Support, SQL Server, Virtualization, Infrastructure, Installation, Troubleshooting, APAC, Customer Support, Collaboration

Manila

• Skills: technical support, troubleshooting, customer satisfaction, cloud networking, cybersecurity, VPN, Zendesk, remote desktop applications, help desk software, IT customer support
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': 'USD'}

Manila

• Skills: Technical Operations Management, Contact Center technology, cloud solutions, on-prem solutions, Client satisfaction, ITIL processes, managed services, Change Management, Incident Management, project management
• Type: full_time
• Salary: {'min': 116000.0, 'max': 190000.0, 'period': 'monthly', 'currency': 'PHP'}

Manila

• Skills: Managed Print Services, Print management solutions, Customer service, Technical assistance, Troubleshooting, User satisfaction, Deployment, Maintenance, Networking, Server administration
• Type: full_time
• Salary: {'min': 22000.0, 'max': 25000.0, 'period': 'bimonthly', 'currency': 'PHP'}

Manila

• Skills: IT support, desk-side operations, ticket management, incident management, AV support, user account administration, asset management, customer-centered culture, technology tools, service delivery
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Makati City

• Skills: Microsoft 365, Cloud services, Security solutions, Networking, Infrastructure support, Technical support, Remote support, Multi-client environment, Service delivery, Preventative maintenance
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Quezon City

• Skills: Technical Support, Troubleshooting, Customer Service, Hardware, Software, Operating Systems, Network Connectivity, Ticketing System, Communication Skills, Problem-Solving
• Type: full_time
• Salary: {'min': 5.0, 'max': 6.0, 'period': 'hourly', 'currency': 'USD'}

Pasay

• Skills: Application Support, Monitoring, Incident Management, Billing, Financial Reporting, Documentation, ITIL, SQL, Scripting, Problem-Solving
• Type: other
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Manila

• Skills: IT Asset Management, ServiceNow, Configuration Management, Asset Inventory, License Management, Software Licensing, Hardware Management, ITIL, Logistics, Communication Skills
• Type: other
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Manila

• Skills: IT Service Management, Jira Service Management, Google Workspace, Okta, Jamf, Automated workflows, Service Delivery best practices, Incident Management, Continuous improvement, Cybersecurity best practices
• Type: full_time
• Salary: {'min': 1275.14, 'max': 1275.14, 'period': 'annual', 'currency': 'PHP'}

Manila

• Skills: Genesys, ITSM, Cherwell, Service Now, ITIL, incident management, service desk, contact centre, process improvement, system performance
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}