SafetyCulture
SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Tech Touch Customer Success Manager
Manila
- Skills: Customer Success, SaaS, Product Adoption, Customer Engagement, Retention, Churn, Data Insights, Upskill, Cross-functional Teams, Continuous Improvement
- Level: mid
- Type: full_time
lamudi
Sr. Account Manager
Makati City
- Skills: client management, client retention, CRM software, sales, reporting, customer relationships, onboarding, process improvement, relationship building, stakeholder management
- Level: mid
- Type: full_time
Dialpad
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies ar…
Customer Success Advocate
Pasig City
- Skills: Customer Success, account management, relationship-building, SaaS, telecommunications, digital communication, customer retention, problem-solving, cross-functional collaboration, customer journey
- Level: mid
- Type: full_time
Hive Health
At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all.
Customer Success Representative
Pasig City
- Skills: customer success, medical operations, healthcare, communication, problem solving, stakeholder feedback, hybrid work, interpersonal skills, account management, nursing
- Level: mid
- Type: full_time
Metrobank
With Metrobank, we hone future leaders, providing opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded indivi…
Customer Journey & Channel Engagement Officer
Makati City
- Skills: customer journey, channel engagement, execution strategies, data-driven decisions, cross-functional collaboration, process redesign, banking standards, customer experience, project management, customer feedback
- Level: entry
- Type: full_time
Heidi Health
Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free …
Customer Success Manager
Manila
- Skills: Customer Success, SaaS, HubSpot, data-driven, customer engagement, automation, onboarding, renewals, analytics, digital strategies
- Level: mid
- Type: full_time
Pantheon
Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Wi…
Onboarding Consultant
Manila
- Skills: onboarding, customer success, project management, SaaS, WebOps, CRM systems, communication skills, technical configuration, WordPress, Drupal
- Level: mid
- Type: full_time
Xendit
Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces,…
Customer Success Generalist
Manila
- Skills: customer success, B2B, payments, operations, KYC solutions, analytical mindset, ticket management, Zendesk, operational excellence, customer inquiry
- Level: mid
- Type: full_time
lamudi
Account Management Team Lead
Makati City
- Skills: client retention, revenue preservation, upselling, payment collection, team development, analytics, strategic planning, coaching, performance monitoring, client lifecycle management
- Level: mid
- Type: full_time
Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Client Services Director
Pasay
- Skills: customer service, contact center operations, transformation leadership, project management, financial services, digital customer care, stakeholder management, P&L responsibilities, employee engagement, change management
- Level: senior
- Type: full_time
Equinix
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Customer Success Manager 2
Manila
- Skills: customer onboarding, customer success plan, account management, product adoption, issue management, customer feedback, stakeholder engagement, process improvement, customer satisfaction, best practices
- Level: mid
- Type: full_time
CreatorIQ
CreatorIQ is the most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises. Our Intelligence Cloud fac…
Account Manager
Manila
- Skills: renewal processing, customer success, B2B renewals, CRM proficiency, account management, business relationship management, SaaS industry, contract lifecycles, growth opportunities, data analysis
- Level: mid
- Type: full_time
SafetyCulture
SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every da…
Customer Success Associate
Manila
- Skills: Customer Success, relationship management, value realization, renewal activities, growth, collaboration, support, technology platform, workplace transformation, front line workers
- Level: entry
- Type: full_time
Salesforce
Salesforce is a leading customer relationship management (CRM) platform that helps companies connect with their customers in a whole new way.
Customer Success Manager
Manila
- Skills: Customer Success, Sales Cloud, Service Cloud, Financial Services Cloud, Technical expertise, Stakeholder management, Proactive support, Incident management, Collaboration, CRM implementation
- Level: mid
- Type: full_time
Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…
Customer Advocate
Pasig City
- Skills: customer satisfaction, process improvement, empathy, problem tracking, service excellence, communication skills, analytical skills, cloud applications, time management, customer service
- Level: entry
- Type: full_time
Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Customer Training Manager
Manila
- Skills: customer training, onboarding, SaaS, MarTech, digital advertising, hands-on training, communication skills, empathy, customer success, technical concepts
- Level: mid
- Type: full_time
8x8, Inc.
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Customer Success Manager
Manila
- Skills: customer experience, SaaS, contact center, customer success, customer retention, account management, stakeholder consultation, data analysis, cross-functional partnership, product adoption
- Level: mid
- Type: full_time
NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …
Customer Success Team Lead/Research Manager
Pasig City
- Skills: market research, client engagement, project management, quantitative research, qualitative research, customer satisfaction, strategic recommendations, data analysis, team leadership, innovation
- Level: senior
- Type: full_time
Wing Assistant
We are a fast-growing AI company building next-generation solutions for businesses worldwide.
Customer Onboarding & Support Associate
Manila
- Skills: Customer Onboarding, AI, SaaS, CRM, Client Success, Help Center Documentation, Upsell, Cross-sell, Video Calls, Task Management
- Level: entry
- Type: full_time
Spreetail
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs.
Customer Experience Specialist
Manila
- Skills: customer experience, ecommerce, marketplace, solutions, relationships, customer service, operational costs, world-class, communication, multichannel
- Level: mid
- Type: full_time