Last updated: 2025-05-08

13 Customer Success Manager jobs in Quezon City.

Hiring now: Customer Exp Leader @ Ikea, Tech Touch Customer Succe @ Safetycult, Customer Success Spec @ Lone Wolf , Customer Journey Expert E @ Ing, Customer Success Mgr Csm @ Sophos, Customer Success Team Lea @ Niq Gfk, Renewal Mgr @ Connectwis, Mgr Customer Success @ Dialpad, Key Account Mgr @ Rentokil I.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (7) SaaS (3) Customer Engagement (2) Salesforce (2) Stakeholder Management (2) Managed Detection and Response (2) Customer Satisfaction (2) customer satisfaction (2) data analysis (2) relationship management (2)

📍 Locations

Pasig City (7) Makati City (3) Manila (2) Pasay (1)
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Ikea

Customer Experience Leader Pasay
Skills & Focus: customer relationships, omni-channel, customer care, SOPs, store audits, continuous improvements, customer journey, collaboration, stakeholders, performance measurement

Safetyculture

Tech Touch Customer Success Manager Manila
Skills & Focus: Customer Success, SaaS, Product Adoption, Customer Engagement, Retention, Churn, Data Insights, Upskill, Cross-functional Teams, Continuous Improvement
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Lone Wolf Technologies

Customer Success Specialist Manila
Skills & Focus: Customer Relationship Management, Account Management, Partnership Building, Customer Success, Real Estate, Salesforce, SaaS, Problem-solving, Client Retention, Interpersonal Skills
About the Company: We’ve become the largest real estate software company in North America. Our products provide our clients with a competitive advantage in today’s market and nea…
Experience: 2 - 3+ years' experience in Customer Success role, preferably in the real estate industry
Type: Full-time

Ing

Customer Journey Expert - ESG Operational Readiness Makati City
Skills & Focus: Customer Journey, ESG, Operational Readiness, Agile, Stakeholder Management, Sustainability, Business Process Mapping, Risk Management, Business Analyst, Project Management
About the Company: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholes…
Experience: 5+ years work experience as Business Analyst and/or in product/service/project management; 2+ years work experience in financial sector.

Sophos

Customer Success Manager (CSM) Makati City
Skills & Focus: Customer Success, Cybersecurity, Customer Lifecycle, Managed Detection and Response, Success Plans, Customer Engagement, Account Portfolio, Customer Satisfaction, Deployment, Adoption
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, providing a complete portfolio including endpoint, network, …
Experience: Experience in customer engagement and lifecycle management in cybersecurity or related fields.
Type: Full-time
Customer Success Manager (CSM) Makati City
Skills & Focus: cybersecurity, Customer Success Manager, Managed Detection and Response, MDR, customer lifecycle, deployment, adoption, renewal, customer satisfaction, success plans
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …
Type: Full-time

Niq Gfk

Customer Success Team Leader Pasig City
Skills & Focus: data analysis, customer success, relationship management, team leadership, client engagement, insights delivery, coaching, analytics services, stakeholder management, best practices
About the Company: NIQ GFK CMI’s Customer Success Team focuses on delivering world-class insights and reports to clients, striving for high levels of Customer Satisfaction and ad…
Customer Success Manager Pasig City
Skills & Focus: Customer Success, analytics, insights, coaching, stakeholder management, team leadership, client relationships, data analysis, research, strategic goals
About the Company: NIQ GFK is focused on delivering world-class insights and reports to clients with an emphasis on customer satisfaction and advocacy.
Customer Success Team Lead Pasig City
Skills & Focus: Customer Success, Analytics, Insights, Team Leadership, Stakeholder Management, Coaching, Client Relationships, Research, Data Storytelling, Market Research
About the Company: NIQ GFK focuses on delivering world-class insights and reports to clients, striving for high levels of customer satisfaction.

Connectwise

Renewal Manager Pasig City
Skills & Focus: renewal process, customer satisfaction, contract negotiations, relationship management, forecasting, reporting, upselling, cross-selling, process improvement, negotiation skills
About the Company: ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software compa…
Experience: 4+ years of relevant experience
Type: Full-time

Dialpad

Manager, Customer Success Pasig City
Skills & Focus: Customer Success, SaaS, Churn reduction, Team leadership, KPI monitoring, Client engagement, Project management, Salesforce, Retention strategies, Customer health management
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: Prior experience with SaaS / high growth companies is ideal for this role.
Type: Full-time
Benefits: Medical, dental, and vision plans for all employees, monthly stipend for cell phone and internet bills, reimbursement f…
Customer Success Advocate Pasig City
Skills & Focus: Customer Success, Post-sales activities, Relationship-building, SaaS providers, Account management, Problem-solving skills, Customer retention, Cross-functional collaboration, Customer escalations, Incremental value
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 1-5 years of experience in Customer Success
Salary: Competitive (salary details not provided in the posting)
Type: Full-time
Benefits: Medical, dental, and vision plans; monthly stipend for cell phone and internet; gym membership reimbursement; professio…

Rentokil Initial

Key Account Manager Pasig City
Skills & Focus: Customer Management, Customer Satisfaction, Relationship Management, Credit Management, Customer Care, KPI Management, Sales Activities, Customer Retention, Complaint Resolution, Cross-functional Team
About the Company: Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries. We strive to protect people and enhance lives, …
Experience: 2 to 3 years related experience with strong inclination to Sales and/or Customer Service Relationship.
Type: Full-time
Benefits: HMO (Health Insurance), Group Personal Accident Insurance, Group Term Life Insurance, 13th Month Pay, Paid Non-working …