13 Customer Success Management jobs in Quezon City.

Hiring now: Customer Exp Leader @ Ikea, Customer Success Mgr @ Remofirst, Member Success Spec @ Cloud Nati, Renewal Mgr @ Dialpad, Tech Touch Customer Succe @ Safetycult, B2B Cs Ops Mgr @ Hopper, Customer Exp Mgr @ Cisco, Customer Success Mgr Csm @ Sophos, Renewal Mgr @ Connectwis.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (6) relationship management (3) customer relationships (2) cross-selling (2) data analysis (2) customer success (2) SaaS (2) Customer Engagement (2) Managed Detection and Response (2) customer satisfaction (2)

đź“Ť Locations

Manila (6) Makati City (3) Pasig City (3) Pasay (1)
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Ikea

Customer Experience Leader Pasay
Skills & Focus: customer relationships, omni-channel, customer care, SOPs, store audits, continuous improvements, customer journey, collaboration, stakeholders, performance measurement

Remofirst

Customer Success Manager Manila
Skills & Focus: Customer Success, Global Employment, Onboarding, Remote Teams, Compliance, Payroll, Client Support, Problem Solving, Communication, Stakeholder Management
About the Company: RemoFirst provides Global payroll and compliance for remote teams. We believe in Freedom of Work. To do this, we empower Employers to be free from geographical…

Cloud Native Computing Foundation

Member Success Specialist Manila
Skills & Focus: onboarding, member engagement, relationship management, retention, cross-selling, member satisfaction, data analysis, CRM tools, performance indicators, communication

Dialpad

Renewal Manager Manila
Skills & Focus: renewals process, customer success, contract negotiation, revenue goals, upsell opportunities, customer feedback, CRM software, stakeholder communication, data analysis, customer relationships
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 3-5 years of experience in Renewals, Account Management, Customer Success, or other applicable customer facing role.
Benefits: Great options for medical, dental, and vision plans for all employees; reimbursement for expenses related to profession…

Safetyculture

Tech Touch Customer Success Manager Manila
Skills & Focus: Customer Success, SaaS, Product Adoption, Customer Engagement, Retention, Churn, Data Insights, Upskill, Cross-functional Teams, Continuous Improvement
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Hopper

B2B CS Operations Manager Manila
Skills & Focus: customer advocacy, Customer Service, B2B, CS Operations Manager, automate, customer happiness, 3rd party call center, vendor success, workflows, regulatory compliance
About the Company: Hopper is committed to automating customer service to enhance customer happiness and provide a seamless experience for both users and agents.

Cisco

Customer Experience Manager Manila
Skills & Focus: customer experience, technology adoption, financials, renewal risk, strategic problem solver, relationship-building, customer success, technical influence, advocate for customer, value realization
About the Company: Cisco is a global leader in technology and networking, helping organizations connect and secure data and communications.
Type: Professional
Benefits: Employees have access to medical, dental, and vision insurance, a 401(k) plan, paid holidays, vacation time, sick leave…

Sophos

Customer Success Manager (CSM) Makati City
Skills & Focus: Customer Success, Cybersecurity, Customer Lifecycle, Managed Detection and Response, Success Plans, Customer Engagement, Account Portfolio, Customer Satisfaction, Deployment, Adoption
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, providing a complete portfolio including endpoint, network, …
Experience: Experience in customer engagement and lifecycle management in cybersecurity or related fields.
Type: Full-time
Customer Success Team Lead Makati City
Skills & Focus: Customer Success, leadership, relationship management, Customer Success processes, escalations, cross-functional teams, continuous improvement, innovation, knowledge sharing, professional development
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, the largest pure-play Managed Detection and Response (MDR) p…
Experience: Highly experienced
Type: Full-time
Customer Success Manager (CSM) Makati City
Skills & Focus: cybersecurity, Customer Success Manager, Managed Detection and Response, MDR, customer lifecycle, deployment, adoption, renewal, customer satisfaction, success plans
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …
Type: Full-time

Connectwise

Renewal Manager Pasig City
Skills & Focus: renewal process, customer satisfaction, contract negotiations, relationship management, forecasting, reporting, upselling, cross-selling, process improvement, negotiation skills
About the Company: ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software compa…
Experience: 4+ years of relevant experience
Type: Full-time

Dialpad

Manager, Customer Success Pasig City
Skills & Focus: Customer Success, SaaS, Churn reduction, Team leadership, KPI monitoring, Client engagement, Project management, Salesforce, Retention strategies, Customer health management
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: Prior experience with SaaS / high growth companies is ideal for this role.
Type: Full-time
Benefits: Medical, dental, and vision plans for all employees, monthly stipend for cell phone and internet bills, reimbursement f…
Customer Success Advocate Pasig City
Skills & Focus: Customer Success, Post-sales activities, Relationship-building, SaaS providers, Account management, Problem-solving skills, Customer retention, Cross-functional collaboration, Customer escalations, Incremental value
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 1-5 years of experience in Customer Success
Salary: Competitive (salary details not provided in the posting)
Type: Full-time
Benefits: Medical, dental, and vision plans; monthly stipend for cell phone and internet; gym membership reimbursement; professio…