26 Customer Onboarding And Success jobs in Quezon City.

Hiring now: Client Care Team Lead @ Visa, Fulltime Employment @ Tsa Ph, Professional Services Con @ Walkme, Customer Success Mgr @ Remofirst, Customer Onboarding Mgr @ Smartly, Member Success Spec @ Cloud Nati, Merchant Ops Supervisor @ Payjoy, Ops Support Spec @ Eucalyptus, Client Onboarding Mgr @ Hex Trust, Tech Touch Customer Succe @ Safetycult.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (6) onboarding (4) communication (4) Customer Service (3) customer success (3) Onboarding (3) customer experience (3) data entry (3) Process Improvement (2) Client Support (2)

đź“Ť Locations

Manila (13) Makati City (8) Pasay (2) Pasig City (2) Mandaluyong City (1)
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Visa

Client Care Team Lead Pasay
Skills & Focus: Customer Service, Team Leadership, Employee Engagement, Coaching, Performance Management, Process Improvement, Data-driven Decision Making, Client Support, Technical Aptitude, Issue Resolution
About the Company: Client Care provides industry-leading operational support to Visa’s clients around the world, ensuring successful deployment of Visa products and services with…
Type: Hybrid

Tsa Group Ph

Full-time Employment Pasay
Skills & Focus: customer centric solutions, energetic, passionate, communicator, technically savvy, organized, engaging, resilient, collaborative, flexible
About the Company: TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country'…
Experience: Minimum of 6 months experience in a BPO/shared services industry handling international account
Salary: Competitive Salary Package
Type: Full-time
Benefits: HMO Coverage with free dependent Life Insurance Coverage

Walkme

Professional Services Consultant Manila
Skills & Focus: Digital Adoption Platform, implementation, customer solutions, user experience, technology, solutioning, customer success, consulting, professional services, digital transformation
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Remofirst

Customer Success Manager Manila
Skills & Focus: Customer Success, Global Employment, Onboarding, Remote Teams, Compliance, Payroll, Client Support, Problem Solving, Communication, Stakeholder Management
About the Company: RemoFirst provides Global payroll and compliance for remote teams. We believe in Freedom of Work. To do this, we empower Employers to be free from geographical…

Smartly

Customer Onboarding Manager Manila
Skills & Focus: Customer Onboarding, Digital Advertising, Technical Execution, Project Management, Google Sheets, Google Slides, Problem-solving, Team Collaboration, Client Engagement, Data Reporting
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: 3 - 5 years digital experience ideally in a social media role
Type: Full-time

Cloud Native Computing Foundation

Member Success Specialist Manila
Skills & Focus: onboarding, member engagement, relationship management, retention, cross-selling, member satisfaction, data analysis, CRM tools, performance indicators, communication

Payjoy

Merchant Operations Supervisor Manila
Skills & Focus: merchant operations, onboarding process, risk identification, process improvement, customer experience, merchant support metrics, guidance documents, quality assurance, stakeholder insights, team mentoring
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…
Type: Full-time

Eucalyptus

Operations Support Specialist Manila
Skills & Focus: Onboarding, Telehealth platform, Roster Management, Invoicing, Performance monitoring, Troubleshooting, Communication, Customer Service, Healthcare, Operational issues
About the Company: Eucalyptus is the company behind 'Juniper', one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exer…
Experience: Strong administrative and operational experience
Type: Full-time
Benefits: Health insurance, leave offerings, transportation allowance, professional development budget

Hex Trust

Client Onboarding Manager Manila
Skills & Focus: KYC, AML, client onboarding, regulatory compliance, financial services, crypto industry, process improvements, customer success, communication skills, project management
About the Company: Hex Trust, established in 2018, offers fully regulated institutional digital asset Custody, Staking, and Markets services to builders, investors, and service p…
Experience: Minimum 4 years of experience in KYC/AML in the financial services industry
Type: Full-time
Benefits: Competitive Salaries & Bonuses, Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Men…

Payjoy

Merchant Operations Analyst Manila
Skills & Focus: Merchant Operations, Administrative Support, Process Management, Onboarding Process, Risk Identification, Stakeholder Insights, Data Analysis, Financial Services, Machine Learning, Customer Success
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…

Safetyculture

Tech Touch Customer Success Manager Manila
Skills & Focus: Customer Success, SaaS, Product Adoption, Customer Engagement, Retention, Churn, Data Insights, Upskill, Cross-functional Teams, Continuous Improvement
About the Company: SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and…
Type: Full-time

Hopper

B2B CS Operations Manager Manila
Skills & Focus: customer advocacy, Customer Service, B2B, CS Operations Manager, automate, customer happiness, 3rd party call center, vendor success, workflows, regulatory compliance
About the Company: Hopper is committed to automating customer service to enhance customer happiness and provide a seamless experience for both users and agents.

Lrn

Onboarding Manager Manila
Skills & Focus: Onboarding Manager, Learning Management System (LMS), project management, e-learning technologies, stakeholder management, project updates, risk management, project plans, standardized operational processes, training customers
About the Company: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world’s most recogn…
Experience: Minimum 3 years of experience working in LMS administration and/or learning program or project coordinator.
Type: Full-time
Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for…

Cisco

Customer Experience Manager Manila
Skills & Focus: customer experience, technology adoption, financials, renewal risk, strategic problem solver, relationship-building, customer success, technical influence, advocate for customer, value realization
About the Company: Cisco is a global leader in technology and networking, helping organizations connect and secure data and communications.
Type: Professional
Benefits: Employees have access to medical, dental, and vision insurance, a 401(k) plan, paid holidays, vacation time, sick leave…

Carnival Cruise Line

Crew Onboarding Coordinator Manila
Skills & Focus: onboarding, data entry, crew readiness, great customer service, scheduling, documentation, team collaboration, reporting, communication, visa regulations
About the Company: CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity
Experience: Minimum 1 year of related professional level experience
Type: Full Time

Connectos

Identity Verification Analyst Mandaluyong City
Skills & Focus: business process outsourcing, finance, banking, payments, identity document analysis, customer account verification, high volume processing, troubleshooting, training and assistance, scalable solutions
About the Company: ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our client, the leading infrastructure provider based in Aus…
Experience: At least 1 year of experience in a business process outsourcing environment, preferably in finance, banking or payments.
Salary: Competitive salary package and annual appraisal
Type: Full-time
Benefits: Hybrid work, Medical, Dental Coverage and Life insurance from day 1, Paid Vacation and Sick Leave, Financial Assistance…

Lendigroup1

Buyers Agent Coordinator Makati City
Skills & Focus: onboarding, client documentation, CRM management, administrative tasks, communication, customer agreements, data entry, coordination, client inquiries, compliance

Sophos

Customer Success Manager (CSM) Makati City
Skills & Focus: Customer Success, Cybersecurity, Customer Lifecycle, Managed Detection and Response, Success Plans, Customer Engagement, Account Portfolio, Customer Satisfaction, Deployment, Adoption
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, providing a complete portfolio including endpoint, network, …
Experience: Experience in customer engagement and lifecycle management in cybersecurity or related fields.
Type: Full-time

Lendigroup1

Buyers Agent Coordinator Makati City
Skills & Focus: onboarding, client agreements, data entry, CRM management, communication, document verification, process coordination, client inquiries, reporting, compliance

Ing

Customer Journey Expert - ESG Operational Readiness Makati City
Skills & Focus: Customer Journey, ESG, Operational Readiness, Agile, Stakeholder Management, Sustainability, Business Process Mapping, Risk Management, Business Analyst, Project Management
About the Company: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholes…
Experience: 5+ years work experience as Business Analyst and/or in product/service/project management; 2+ years work experience in financial sector.
Customer Journey Expert Makati City
Skills & Focus: Customer Journey, Lending Products, Analytical Skills, User Feedback, Process Improvement, Agile/Scrum, Product Development, Stakeholder Engagement, Requirements Analysis, Collaterals Business Process
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: At least 3-5 years working experience in a similar role
Customer Journey Expert Makati City
Skills & Focus: Customer Journey Expert, Agile, Lending, Wholesale Banking, process optimization, business analysis, automation, customer experience, digital journeys, product development
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.
Experience: Minimal 5-10 years of working experience in this area

Sophos

Customer Success Team Lead Makati City
Skills & Focus: Customer Success, leadership, relationship management, Customer Success processes, escalations, cross-functional teams, continuous improvement, innovation, knowledge sharing, professional development
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks, the largest pure-play Managed Detection and Response (MDR) p…
Experience: Highly experienced
Type: Full-time

Ing

Customer Loyalty Makati City
Skills & Focus: Customer Loyalty, Onboarding, Legal Entities, Corporate Plus Account, Quality Assurance, GDPR, Customer requests, Service Level Agreements, Financial Operations, Diversity and Inclusion
About the Company: ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Dialpad

Onboarding Specialist Pasig City
Skills & Focus: Customer Onboarding, Software Implementation, VOIP solutions, Training Sessions, Change Management, Customer Issues, Product Configuration, Telecommunications, SaaS, Problem Solving
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 2-3 years in Customer Onboarding, Software Implementation and Account Management; 1 year configuring and supporting VOIP solutions
Type: Full-time
Benefits: Medical, dental, and vision plans, monthly stipend for cell phone and internet, gym membership reimbursement, professio…
Customer Success Advocate Pasig City
Skills & Focus: Customer Success, Post-sales activities, Relationship-building, SaaS providers, Account management, Problem-solving skills, Customer retention, Cross-functional collaboration, Customer escalations, Incremental value
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 1-5 years of experience in Customer Success
Salary: Competitive (salary details not provided in the posting)
Type: Full-time
Benefits: Medical, dental, and vision plans; monthly stipend for cell phone and internet; gym membership reimbursement; professio…