33 Technical Support jobs in Pune.

Hiring now: Enterprise B2B Tier 1 Tec @ Helpshift, Technical Support Spec @ Domo, Cloud Support Engr @ Bentley Sy, Sr Spec Logistics Process @ Bp, L1 Support Engr @ Luxoft, Analyst Customer Prod Sup @ Alphasense, Customer Support Analyst @ 6Sense, Technical Support Engr Ii @ Ansys, Customer Support Analyst @ Litmus, Technical Solutions Engr @ Google.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (14) SQL (9) Troubleshooting (9) customer support (9) Business Intelligence (5) collaboration (5) Python (4) Collaboration (4) communication (4) AI (4)

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Pune (33)
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Helpshift

Enterprise B2B Tier 1 Technical Support Pune
Skills & Focus: Technical Support, B2B, SDK integration, REST APIs, scripting, Ruby, Python, JIRA, collaborate, process improvements
Experience: 5+ years of direct experience providing Enterprise B2B Tier 1 technical support or engineering operations
Type: Hybrid
Benefits: Hybrid setup, Worker's insurance, Paid Time Offs, Other employee benefits to be discussed by our Talent Acquisition tea…

Domo

Technical Support Specialist Pune
Skills & Focus: Technical Support, Customer Engagement, Problem Solving, SQL, Business Intelligence, SaaS, APIs, Data Analytics, Relational Databases, Flexible Adaptability
About the Company: Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, ou…
Experience: At least 2 years of experience in a support role ideally in a customer facing environment.
Benefits: Medical cash allowance, Maternity and Paternity Leave policy, Baby bucks for newborns, Haute Mama cash allowance, 18 da…

Bentley Systems

Cloud Support Engineer Pune
Skills & Focus: Cloud Support, Technical Support, Customer Service, Troubleshooting, Networking, Cloud Infrastructure, Communication Skills, Collaboration, Documentation, Service Request Management
About the Company: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustai…
Experience: 2-3 years of client-facing technical support experience
Benefits: Competitive Salary and benefits.

Bp

Senior Specialist - Logistics Process & Systems Pune
Skills & Focus: Logistics systems, Issue resolution, Root cause analysis, Customer management, Data maintenance, Automation, Operational support, System troubleshooting, Client-facing support, Continuous improvement
About the Company: bp is an integrated energy company transitioning to enhance customer experience and drive innovation by building global capabilities.
Experience: Intermediate
Type: Professionals
Benefits: Relocation assistance available.

Luxoft

L1 Support Engineer Pune
Skills & Focus: Technical Support, Customer Support, Programming, Linux, Shell Scripting, ETL Processes, DevOps, Ticketing Tools, Investment Banking, Monitoring Tools
Experience: 3-4 years

Alphasense

Analyst, Customer & Product Support Pune
Skills & Focus: customer experience, customer support, technical knowledge, problem solving, communication, analytical skills, team player, AI, technology, software applications
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: 1-2 years

6sense

Customer Support Analyst Pune
Skills & Focus: customer support, SQL, CRM-Salesforce, technical concepts, team environment, prioritization, multitasking, SaaS, Zendesk, JIRA
About the Company: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of act…
Experience: 3-8 years customer support experience for software applications
Type: Full-time
Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, qu…

Ansys

Technical Support Engineer II Pune
Skills & Focus: Technical Support, Engineering Simulation, Ansys Software, Customer Success, Fluid Dynamics, Heat Transfer, Numerical Methods, Problem-Solving, Communication Skills, Continuous Learning
About the Company: Ansys provides advanced simulation software that enables engineers to develop and validate innovative solutions for complex engineering challenges across indus…
Experience: Minimum 2 years of professional experience in an engineering software environment.

Domo

Technical Support Specialist Pune
Skills & Focus: customer support, technical troubleshooting, SQL, Business Intelligence, data analytics, APIs, programming languages, relational databases, statistical computing, communication
About the Company: Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, ana…
Experience: At least 2 years of experience in a support role ideally in a customer facing environment.
Benefits: Maternity and Paternity Leave policy, Baby bucks, Haute Mama, 18 days paid time off + 10 holidays + 12 medical leaves, …

Litmus

Customer Support Analyst Pune
Skills & Focus: Customer Support, Incident Management, Troubleshooting, Service Desk, Technical Skills, Communication, Escalation, Performance Analysis, Litmus Edge, Cloud Services
About the Company: Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…
Type: Full-time

Alphasense

Analyst, Customer & Product Support Pune
Skills & Focus: customer experience, customer support, troubleshooting, communication, analytical skills, technical knowledge, collaboration, problem solving, AI, software applications
About the Company: AlphaSense provides market intelligence and search built on proven AI, delivering insights from credible content which includes equity research, company filing…
Experience: 1-2 years
Type: Full-time

Google

Technical Solutions Engineer, Infrastructure, Google Kubernetes Engine, Anthos … Pune
Skills & Focus: customer support, troubleshooting, cloud technology, product readiness, Kubernetes, containerization, infrastructure, technical issues, problem-solving, collaboration
About the Company: Google is a global company that helps enterprises transition to its products and supports them throughout the process.
Experience: 4 years

Bentley Systems

Senior Technical Support Engineer Pune
Skills & Focus: Technical Support, ProjectWise, Troubleshooting, User Interaction, Software Problem Defects, Documentation, Technical Qualifications, Engineering Software, Database Knowledge, Cloud Technologies
About the Company: Bentley Systems is the infrastructure engineering software company providing innovative software to advance the world's infrastructure. Our software solutions …
Experience: Proven experience in technical support and exposure to global user interactions.
Benefits: Competitive Salary and benefits, opportunity to work within a global and diverse international team, supportive and col…

Addepar

Support Analyst Pune
Skills & Focus: Client Services, support, investment management, Wealth management, Portfolio management, communication skills, problem-solving, SQL, Python, data analysis
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients, aggregating …
Experience: 3+ years in a similar role; 1+ years in a client-facing role.
Type: Full-time

Google

Technical Solutions Engineer, AI/ML (English) Pune
Skills & Focus: AI, machine learning, customer support, troubleshooting, product technology, cloud services, Linux, public cloud, debugging, consultant
About the Company: Google Cloud helps companies, schools, and government seamlessly make the switch to Google products and support them along the way. Google is committed to buil…
Experience: 4 years of experience reading/debugging code in a general purpose coding language
Type: Mid

Microstrategy

Cloud Support Engineer Pune
Skills & Focus: Cloud Support, MicroStrategy Products, Business Intelligence, Technical Support, Python, REST API, SQL, Windows/Linux Administration, Analytical Skills, Troubleshooting Skills
About the Company: MicroStrategy is a leading company in business intelligence, providing cloud support and solutions to help organizations manage their data effectively.
Experience: Minimum of 2 years of IT customer service experience; Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
Type: Full-time

Integrichain

Technical Support Analyst Pune
Skills & Focus: Technical Support, SQL querying, MS SQL Server, Root cause analysis, Problem-solving, Collaboration, Customer satisfaction, Ticketing tools, Change management, Communication skills
About the Company: IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the …
Type: Full-time
Benefits: Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more! Robust Le…

Regal Rexnord Corporation

Application Engineer I Pune
Skills & Focus: Application Engineering, Technical Support, Product Management, Customer Service, Problem-solving, Proposals, Complaints Management, Marketing, Account Management, Technical Documentation
About the Company: Regal Rexnord Corporation (RRX) is a publicly traded global manufacturer of electric motors and controls, electrical components, and power transmission product…
Experience: 2 to 4 years of experience in application engineering for industrial products
Type: Full time

Qualys

Product and Technical Support Specialist Pune
Skills & Focus: product support, technical support, SMB Customers, sales pipeline, customer advocate, security infrastructure, Qualys products, CRM experience, consulting, account management
About the Company: Qualys is a pioneer in cloud-based security and compliance solutions, providing continuous security and visibility across global IT assets.
Experience: 3-6 years of experience in security and/or networking with a focus on engineering, administration, or support roles.
Type: Full-time

Coupa

Technical Support Engineer Pune
Skills & Focus: Technical Support, AI, cloud-based platform, enterprise customers, customer success, technical acumen, best practices, collaboration, innovation, global impact
About the Company: Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI i…

Agco

Technical Service Specialist, Digital Farming Solutions Pune
Skills & Focus: Digital Farming Solutions, Technical Support, Customer Assistance, Diagnostics, Troubleshooting, B2B2C, Global Farming Practices, Agile, Project Management, JIRA
About the Company: AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM cust…
Experience: 5 to 8 years
Type: Hybrid/Remote

Addepar

Data Client Support Analyst Pune
Skills & Focus: Data support, Client inquiries, Data verification, Investment professionals, Portfolio accounting, Troubleshooting, Customer relationship management, Technical skills, Collaboration, Problem solving
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients.
Experience: 2+ years of work experience in the financial investment/advisory/technology industry

Microstrategy

Cloud Support Engineer Pune
Skills & Focus: Cloud Support, MicroStrategy Products, Business Intelligence, Technical Support, Troubleshooting, Customer Service, Python, REST API, SQL, Cloud Certifications
Experience: Minimum of 2 years of IT customer service experience, Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
Type: Full-time
Benefits: Enhance personal and professional growth by participating in Internal Development Programs

Mindtickle

Customer Success Engineer Level 2 Pune
Skills & Focus: Customer Success, Technical Support, SQL, Shell/Bash Scripting, Web App Debugging, React Debugging, Customer Relationships, Data Analysis, Analytical Skills, Problem Solving
About the Company: Mindtickle provides a sales readiness platform that helps organizations prepare their sales teams for success.
Experience: 2-3 years in a client-facing technical support role
Type: Full-time

Cognizant

Technical Lead Pune
Skills & Focus: Dynatrace, Technical Lead, Performance Monitoring, Integration, Application Optimization, Team Guidance, Application Performance, Troubleshooting, Analytical Skills, Collaboration
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 5 to 7 years
Type: Full-time

Entrata

Manager, Business Support Pune
Skills & Focus: business support, operations, efficiency, service delivery, technical knowledge, business acumen, leader, collaboration, technical challenges, processes
About the Company: Entrata has evolved into a global leader serving property owners, managers, and residents, offering a comprehensive software suite for property management.

Agco

Technical Service Specialist, Digital Farming Solutions Pune
Skills & Focus: Digital Farming, Technical Support, B2B2C, Agronomy, Agricultural Machinery, Troubleshooting, Product Development, Customer Engagement, Networking, Data Management
About the Company: AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM cust…
Experience: 5 to 8 years
Type: Hybrid/Remote
Benefits: Benefits include health care and wellness plans and flexible and virtual work options.

Jitterbit

Integration Support Engineer Pune
Skills & Focus: Integration Support, technical support, customer inquiries, troubleshooting, diagnostic procedures, technical assistance, issue resolution, product updates, documentation, customer service
About the Company: Jitterbit creates and sells powerful and affordable software to enable the digital evolution of various businesses. We believe that capable and confident peopl…

Plaid

Consumer Support Specialist Pune
Skills & Focus: consumer support, ticket triage, problem diagnosis, cross-functional, consumer experience, connection errors, feedback, logging complaints, macros maintenance, inquiries resolution
About the Company: Plaid's suite of products empowers users to seamlessly link up with the applications of their choice. Our consumer support team works to support our consumers …

Avaya

Technical Specialist - Unified Communication Pune
Skills & Focus: Unified Communications, Customer Satisfaction, Incident Management, Problem Management, Change Management, Service Request, Tier-3 Support, Avaya Products, Troubleshooting, SIP
About the Company: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide…
Experience: 1 - 3 Years of Experience
Type: Full-time

Appzen

Tier I Support Pune
Skills & Focus: customer support, Tier I support, problem solving, product demonstrations, support articles, blog posts, communication, development team, improvements, immediate impact
About the Company: We have taken off this year! Since releasing our platform in 2016, over 1,800 enterprises have standardized on AppZen, including four of the top five banks, fo…

Domo

Technical Support Pune
Skills & Focus: SQL, Business Intelligence, data, analytics, technical troubleshooting, customer support, APIs, relational databases, statistical computing, programming languages
About the Company: Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact.
Experience: At least 2 years of experience in a support role ideally in a customer facing environment.
Benefits: Maternity and Paternity Leave policy, Baby bucks cash allowance for newborns, 18 days paid time off + 10 holidays + 12 …

Integrichain

Technical Support Analyst Pune
Skills & Focus: SQL, MS SQL Server, ticketing tools, customer support, root cause analysis, application configuration, SLA, collaboration, process improvement, change management
About the Company: IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the …
Type: Full-time
Benefits: Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and robust Learning & De…