Last updated: 2025-06-06

30 Technical And Product Support jobs in Pune.

Hiring now: Customer Support Analyst @ 6Sense, Support Analyst @ Addepar, Customer Support Analyst @ Litmus, Enterprise B2B Tier 1 Technical Support @ Helpshift, Customer Success Engineer Level 2 @ Mindtickle, Cloud Support Engineer @ Microstrat, Technical Support Engineer Ii @ Ansys, Analyst Customer Product Support @ Alphasense, Application Engineer I @ Regal Rexn, Systems Reliability Engineer @ Nutanix. Explore more at at jobswithgpt.com

🔥 Skills

Technical Support (10) SQL (6) support (5) Python (5) technical support (5) Troubleshooting (4) Customer Success (4) collaboration (4) Collaboration (4) documentation (4)

📍 Locations

Pune (29)

6sense

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of act…

Customer Support Analyst

Pune

  • Skills: customer support, SQL, CRM-Salesforce, technical concepts, team environment, prioritization, multitasking, SaaS, Zendesk, JIRA
  • Experience: 3-8 years customer support experience for software applications
  • Type: Full-time

Addepar

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients, aggregating …

Support Analyst

Pune

  • Skills: Client Services, support, investment management, Wealth management, Portfolio management, communication skills, problem-solving, SQL, Python, data analysis
  • Experience: 3+ years in a similar role; 1+ years in a client-facing role.
  • Type: Full-time

Litmus

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…

Customer Support Analyst

Pune

  • Skills: Customer Support, Incident Management, Troubleshooting, Service Desk, Technical Skills, Communication, Escalation, Performance Analysis, Litmus Edge, Cloud Services
  • Type: Full-time

Helpshift

Enterprise B2B Tier 1 Technical Support

Pune

  • Skills: Technical Support, B2B, SDK integration, REST APIs, scripting, Ruby, Python, JIRA, collaborate, process improvements
  • Experience: 5+ years of direct experience providing Enterprise B2B Tier 1 technical support or engineering operations
  • Type: Hybrid

Mindtickle

Mindtickle provides a sales readiness platform that helps organizations prepare their sales teams for success.

Customer Success Engineer Level 2

Pune

  • Skills: Customer Success, Technical Support, SQL, Shell/Bash Scripting, Web App Debugging, React Debugging, Customer Relationships, Data Analysis, Analytical Skills, Problem Solving
  • Experience: 2-3 years in a client-facing technical support role
  • Type: Full-time

MicroStrategy

Cloud Support Engineer

Pune

  • Skills: Cloud Support, MicroStrategy Products, Business Intelligence, Technical Support, Troubleshooting, Customer Service, Python, REST API, SQL, Cloud Certifications
  • Experience: Minimum of 2 years of IT customer service experience, Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
  • Type: Full-time

Ansys

Ansys provides advanced simulation software that enables engineers to develop and validate innovative solutions for complex engineering challenges across indus…

Technical Support Engineer II

Pune

  • Skills: Technical Support, Engineering Simulation, Ansys Software, Customer Success, Fluid Dynamics, Heat Transfer, Numerical Methods, Problem-Solving, Communication Skills, Continuous Learning
  • Experience: Minimum 2 years of professional experience in an engineering software environment.

AlphaSense

AlphaSense provides market intelligence and search built on proven AI, delivering insights from credible content which includes equity research, company filing…

Analyst, Customer & Product Support

Pune

  • Skills: customer experience, customer support, troubleshooting, communication, analytical skills, technical knowledge, collaboration, problem solving, AI, software applications
  • Experience: 1-2 years
  • Type: Full-time

Regal Rexnord Corporation

Regal Rexnord Corporation (RRX) is a publicly traded global manufacturer of electric motors and controls, electrical components, and power transmission product…

Application Engineer I

Pune

  • Skills: Application Engineering, Technical Support, Product Management, Customer Service, Problem-solving, Proposals, Complaints Management, Marketing, Account Management, Technical Documentation
  • Experience: 2 to 4 years of experience in application engineering for industrial products
  • Type: Full time

Addepar

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients.

Data Client Support Analyst

Pune

  • Skills: Data support, Client inquiries, Data verification, Investment professionals, Portfolio accounting, Troubleshooting, Customer relationship management, Technical skills, Collaboration, Problem solving
  • Experience: 2+ years of work experience in the financial investment/advisory/technology industry

Nutanix

Nutanix is a technology company that specializes in cloud computing and virtualization, providing solutions for enterprise storage and customers.

Systems Reliability Engineer

Pune

  • Skills: Systems Reliability Engineering, Networking, Virtualization, Cloud, DevOps, Storage, Technical Support, Customer Satisfaction, Collaboration, Mentorship
  • Experience: 4-11 years
  • Type: Hybrid

HackerOne

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge …

Mediation Specialist

Pune

  • Skills: web app testing, bug bounty, technical insight, Code of Conduct, mediation, customer outcomes, vulnerability reports, documentation, cross-departmental collaboration, empathy
  • Experience: 2 years web app testing experience; 1 year bug bounty experience
  • Type: Full-time
  • Salary: ₹1.9M – ₹2.3M

Ansys

Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.

Technical Support Engineer II - Fluids

Pune

  • Skills: Engineering Support, Customer Satisfaction, Fluid Dynamics, Heat Transfer, Ansys Software, Problem Solving, Simulation, Customer Success, Team Collaboration, Technical Expertise
  • Experience: 0 to 3 years of professional experience
  • Type: Full-time

AppZen, Inc.

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands …

Zendesk Specialist

Pune

  • Skills: Zendesk, AI, automation, workflows, reporting, CRM, integration, stakeholder engagement, project management, SaaS
  • Experience: 5+ years in CRM operations, customer support systems, or consulting/project management
  • Type: Full-time

QADInc

Senior Support Engineer, ERP

Pune

  • Skills: support, ERP, QAD, Progress, technical, troubleshooting, database, support requests, documentation, training

Mindtickle

Mindtickle is a market-leading revenue productivity platform providing on-the-job learning and deal execution solutions. Recognized as a top player in sales on…

Customer Success Engineer - I

Pune

  • Skills: Customer Success, Support, SaaS, Technical Support, API, JSON, Troubleshooting, Client Interaction, Product Knowledge, Collaboration
  • Experience: 0 - 1 years
  • Type: Full-Time

Nutanix

Manager, Worldwide Support

Pune

  • Skills: lead, manage, support, team, technical support, customer, incident management, collaboration, support methodologies, performance

Zinnia

Zinnia is the leading technology platform for accelerating life and annuities growth, providing innovative enterprise solutions and data insights in the insura…

Client Services Analyst I

Pune

  • Skills: support, systems, production, research, resolution, processes, incident, analysis, business, IT

Nutanix

Nutanix is a leader in cloud computing and enterprise virtualization solutions, providing innovative IT infrastructure and software technology.

Manager, Worldwide Support

Pune

  • Skills: leadership, team management, technical support, System Reliability Engineers, incident management, customer satisfaction, support processes, collaboration, support structure, performance metrics

Optimas OE Solutions, LLC

A global industrial distributor and service provider specializing in engineered fastening solutions, standard fastening solutions, and various industrial suppl…

Commercial Support Specialist UK Sales Support

Pune

  • Skills: support, stakeholders, orders, data support, benchmarking, processing, relationship, KPI, data integrity, records

6sense

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of act…

Customer Support Engineer

Pune

  • Skills: customer support, SQL, CRM-Salesforce, technical, communication skills, team environment, multitasking, Google Analytics, Zendesk, JIRA
  • Experience: 5-8 years customer support experience for software applications
  • Type: Full-time

Harman

HARMAN is committed to making every employee feel welcomed, valued, and empowered. We create innovative technologies that turn ordinary moments into extraordin…

Senior Engineer - Product Support

Pune

  • Skills: network security, technical support, customer escalations, troubleshooting, BGP, VPNs, Cisco, Juniper, Linux, database
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…

Entitlement Analyst

Pune

  • Skills: Content Authorization, customer experience, sales support, analytical, communication, problem-solving, training, CRM, customer satisfaction, process improvement
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

KOKO Networks

KOKO Networks is a venture-backed climate technology company with 1,000+ employees across East Africa, India, and Europe. We offer a fast-paced and highly coll…

Product Support Engineer

Pune

  • Skills: Product Support, Problem Solving, Technical Support, Customer Service, SLAs, Product Suite, Investigate, Triage, Collaboration, Climate Technology
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Perforce Software, Inc.

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. They provide so…

Technical Support Engineer, SCA

Pune

  • Skills: Technical Support, C/C++, Unix, Linux, Salesforce, Jira, Performance Tuning, Network Troubleshooting, Customer Satisfaction, Troubleshooting Skills
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

QAD

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-inc…

Support Operations Specialist

Pune

  • Skills: support operations, administration, technical support, CRM, workflow optimization, documentation, knowledge sharing, customer engagement, collaboration, training
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Optimas Solutions

A Global Industrial Distributor And Service Provider

Level 1 Service Desk Agent

Pune

  • Skills: IT service desk, ticket management, user support, technical troubleshooting, documentation, user training, SLA compliance, ITSM tools, CompTIA A+, Microsoft Certified Desktop Support Technician
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Ansys

Ansys software enables innovators across industries to push boundaries by using the predictive power of simulation.

Technical Support Engineer LS-DYNA

Pune

  • Skills: LS-DYNA, Ansys simulations, customer service, structural mechanics, problem-solving, interpersonal skills, teamwork, FEA software, Python, technical support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}