Skills & Focus: Back Office Agent, customer experience, Scrum process, CSAT analysis, process improvement, analytical skills, active listening, PC skills, MS Office, fluent in Czech & English
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We always aim to leverage cutting-edge…
Experience: Experience in online customer service; Product knowledge will be considered an asset; Strong analytical and prioritization skills; Active listening skills; Proficiency in PC skills and MS Office, G-Suite; Advanced communication skills; Availability to work in shifts, including weekends and holidays; Fluency in Czech & English.
Benefits: Hybrid way of working; A buddy will support you with your onboarding; Competitive pay and bonus scheme; Private health …