Last updated: 2025-08-11
5 Workforce Management jobs in Phoenix.
Chewy
Phoenix
- Skills: workforce management, customer experience, operations efficiency, multi-channel contact center, analytical skills, team coaching, data management, performance reviews, Microsoft Office, contact center
- Level: mid
- Type: full_time
Prosper
Phoenix
- Skills: real-time monitoring, performance metrics, contact center operations, analytical skills, operational efficiency, customer experience, trend identification, collaboration, hybrid schedule, operations analyst
- Level: mid
- Type: full_time
Outerspace
Outerspace is a new type of 3PL that provides dynamic services including warehousing and fulfillment, customization and light manufacturing, and product photog…
Phoenix
- Skills: client relationships, fulfillment workflows, data analysis, Google Suite, CRM, WMS, supply chain, logistics, e-commerce, performance indicators
- Level: mid
- Type: full_time
Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Phoenix
- Skills: Genesys architecture, CCaaS, AI solutions, customer experience, AI intent detection, virtual assistants, predictive routing, sentiment analysis, WFM functionalities, business operations
- Level: mid
- Type: full_time
DriveTime
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. …
Mesa
- Skills: workforce management, real-time adherence, contact center, data analysis, scheduling, reporting, compliance, performance monitoring, customer contact strategies, team collaboration
- Level: mid
- Type: full_time
Chewy
Phoenix
- Skills: workforce management, contact center operations, Kronos, performance optimization, data management, forecasting, Lean, Six Sigma, stakeholder communication, process improvement
- Level: mid
- Type: full_time
DoorDash
DoorDash is a technology and logistics company that started with door-to-door delivery, aiming to empower local economies through its services.
Phoenix
- Skills: workforce management, real-time execution, capacity planning, performance metrics, SLA, occupancy, cross-functional collaboration, data analysis, performance improvement, strategic leadership
- Level: mid
- Type: full_time
DriveTime Family of Brands
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, focused on creating opportunities and impro…
Tempe
- Skills: Workday, HRIS, data analytics, employee experience, process improvement, system configuration, technical support, reporting, data integrity, multi-tasking
- Level: mid
- Type: full_time
APS
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design f…
Phoenix
- Skills: workforce analytics, data-driven decisions, dashboards, predictive models, data governance, talent strategies, data integrity, HR reporting, enterprise data modeling, strategic business planning
- Level: senior
- Type: full_time
TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent…
Chandler
- Skills: quality analyst, fleet response, customer experience, metrics improvement, performance reporting, problem-solving skills, communication skills, detail-oriented, data analysis, process improvement
- Level: mid
- Type: full_time
Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Phoenix
- Skills: Workday HCM, Absence Management, Security features, Payer domain, Data analysis, Excel skills, System audits, HR processes, Integration, Documentation
- Level: mid
- Type: full_time
Chewy
Chewy is continuing to build a world-class team that strives to be the most trusted and convenient destination for pet parents (and partners) everywhere.
Phoenix
- Skills: customer service, team management, talent management, data analysis, coaching strategies, quality control, employee development, performance feedback, productivity improvement, escalation handling
- Level: mid
- Type: full_time