5 Workforce Management jobs in Phoenix.

Hiring now: Cs Workforce Spec @ Chewy, Realtime Spec @ Prosper, Real Time Adherence Rta M @ Doordash.Explore more at jobswithgpt.com.

šŸ”„ Skills

Real Time Management (2) performance metrics (2) analytical skills (2) Customer Service (1) Payroll (1) Data Entry (1) Attendance Operations (1) Time Off (1) Adherence (1) Communication (1)

šŸ“ Locations

Phoenix (4) Tempe (1)
šŸ” Go to full job search

Chewy

CS Workforce Specialist Phoenix
Skills & Focus: Customer Service, Payroll, Data Entry, Attendance Operations, Time Off, Adherence, Communication, Microsoft Office, Real Time Management, Continuous Improvement
Experience: 1+ years of experience working in a Customer Service Department, and/or 1+ years of experience in payroll systems or data entry.

Prosper

Real-Time Specialist Phoenix
Skills & Focus: real-time, performance metrics, operational efficiency, customer experience, analytical skills, operations analyst, optimizing, monitor, collaborate, trends
Type: Hybrid

Chewy

CS Real Time Analyst Phoenix
Skills & Focus: Customer Experience, Performance Management, Agent Utilization, Reporting, Analytics, Workforce Management, Forecasting, Operational Activities, Real Time Management, Contact Center
About the Company: Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Experience: 2+ years call center Workforce Management experience in contact centers or equivalent experience
Workforce Management (WFM) Scheduling Specialist Phoenix
Skills & Focus: scheduling, workforce management, efficiency, service level agreements, occupancy, overtime, data analysis, reporting, communication, planning
About the Company: Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Experience: 2+ years call center Workforce Management or scheduling/planning experience in contact centers.

Doordash

Real Time Adherence (RTA) Manager Tempe
Skills & Focus: Real-Time Operations, incident management, continuous improvement, team leadership, staffing optimization, performance metrics, vendor management, operational excellence, data-driven insights, analytical skills
About the Company: DoorDash is a technology and logistics company that empowers local economies through efficient delivery services. They aim to transition from a food delivery sā€¦
Experience: 3+ years of WFM experience, including 1+ year in leadership
Type: Full-time
Benefits: comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and ā€¦