20 It Support And Service Desk jobs in Phoenix.

Hiring now: L1 Service Desk Analyst @ Cognizant, Field Service Support Eng @ Intuitive , Ops Systems Analyst @ Upgrade, Head Of Customer Support @ Notable, Technical Support Analyst @ Shamrock T, Sr It Service Management @ Citizens, Desktop Engr @ Cim, Help Desk Mgr @ Jacuzzi, Onsite It Spec @ Samsara, Tier 2 Support Spec @ Clearway E.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (6) customer service (5) Customer Service (5) Troubleshooting (4) technical support (4) Service Desk (3) IT support (3) Documentation (3) Maintenance (3) Agile (3)

đź“Ť Locations

Phoenix (12) Mesa (3) Scottsdale (3) Tempe (2)
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Cognizant

L1 Service Desk Analyst Mesa
Skills & Focus: Service Desk, problem-solving, user support, computer issues, application support, troubleshooting, communication skills, analytical skills, IT support, self-service tickets
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operational and technological models for the digital e…
Experience: Proven work experience as a Service Desk Analyst or similar role
Salary: $37,804 to $74,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan, Long-term/Short-term Disability, P…
Service Desk Analyst Mesa
Skills & Focus: technical assistance, IT support, incident management, customer service, service requests, documentation, troubleshooting, escalation, performance goals, cloud transformation
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Salary: $37,800 to $68,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays, Paid Time Off, 401(k) plan, Long-term/Short-term Disability, Paid …
Service Desk Analyst Mesa
Skills & Focus: Service Desk, IT Support, Technical Assistance, Incident Logging, Service Requests, Customer Service, Database Solutions, Documentation, Infrastructure, Digital Transformation
About the Company: Cognizant is a leading professional services company that helps clients transform their business, operating, and technology models to lead in the digital era.
Salary: $37,800 to $68,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Intuitive Surgical

Field Service Support Engineer 2 - Weekend Shift Phoenix
Skills & Focus: Field Service Support, Technical Support, Electro-mechanical Systems, Customer Service, Installation, Troubleshooting, Maintenance, Training, Compliance, Documentation
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Minimum 1-3 years of Field Service Experience preferred
Salary: $40 USD - $54 USD
Type: Full-time
Benefits: Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

Upgrade

Operations Systems Analyst Phoenix
Skills & Focus: operations, cloud-based telephony, subject matter expert, contact center, operational excellence, vendor relationships, system administrator, documentation, project management, Agile
About the Company: Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest g…
Experience: 3+ years
Type: Full-time
Benefits: Competitive salary and stock option plan, 100% paid coverage of medical, dental and vision insurance, Flexible PTO, Opp…

Intuitive Surgical

Field Service Support Engineer 2 - Weekend Shift Phoenix
Skills & Focus: Field Service, Support, Engineering, Customer Service, Troubleshooting, Repair, Maintenance, Installation, Technical Expertise, Electro-mechanical Systems
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Minimum 1-3 years of Field Service Experience preferred
Salary: $40 USD - $54 USD
Type: Full-time
Benefits: Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

Notable

Head of Customer Support & Maintenance Phoenix
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Cognizant

L1 Service Desk Analyst (ONSITE) Phoenix
Skills & Focus: Service Desk, Problem-solving, User support, Technical support, Communication skills, Teamwork, Analytical skills, Computer systems, Application support, SLA compliance
About the Company: Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era.
Experience: Proven work experience as a Service Desk Analyst or similar role
Salary: $37,804 to $74,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Shamrock Trading Corporation

Technical Support Analyst Phoenix
Skills & Focus: Technical Support, Customer Service, Problem-solving, Systems Support, Troubleshooting, Office 365, Active Directory, Collaboration, Project Management, IT Technologies
About the Company: Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology.
Experience: 1+ years in a technical customer and desktop support role.
Benefits: Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents; Competitive PTO, paid…

Citizens

Sr IT Service Management Specialist - Enterprise Incident Mgmt (Weekend Shift) Phoenix
Skills & Focus: Incident Management, Teleconferences, Service Restoration, Risk Reduction, Documentation, Stakeholder Engagement, Continuous Improvement, Customer Service, Operational Efficiency, ITIL Service Management
About the Company: Citizens provides equal employment and advancement opportunities to all colleagues and applicants for employment, focusing on an inclusive work culture.
Experience: Experience in Banking institution preferred
Salary: $93,977 - $140,966 per year
Type: Full-time
Benefits: Comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrang…

Cim Group

Desktop Engineer Phoenix
Skills & Focus: Desktop Engineer, customer service, support, technological tools, infrastructure support, problem management, project management, corporate offices, repair, upgrade platforms
About the Company: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create val…
Type: Full-time

Jacuzzi Group

Help Desk Manager Phoenix
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Citizens

Sr IT Service Management Specialist - Enterprise Incident Mgmt (Weekend Shift) Phoenix
Skills & Focus: IT Service Management, Enterprise Incident Management, Weekend Shift, Technology, Customer Experience, Risk Management, Problem-Solving, Collaboration, Continuous Improvement, Agile
About the Company: Citizens is a leading financial institution committed to building a diverse, inclusive, and high-performing culture where everyone feels valued, respected, and…
Type: Full Time
Sr IT Service Management Specialist - Enterprise Incident Mgmt (Weekend Shift) Phoenix
Skills & Focus: IT Service Management, Incident Management, Weekend Shift, Technology, Professional, Financial Institution, Community Support, Inclusion, Employee Growth, Diversity
About the Company: Citizens is a leading financial institution committed to supporting and strengthening communities. They have a culture of inclusion and actively invest in thei…
Experience: Professional level
Type: Full Time
Benefits: Comprehensive benefits, resources and programming to support holistic well-being.

Samsara

Onsite IT Specialist Phoenix
Skills & Focus: troubleshooting, tech problems, ticket queue management, new hire onboarding, hardware recovery, asset management, cloud infrastructure, security audits, SaaS roll-outs, IT policies
About the Company: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to har…
Experience: Minimum 1 year of experience working onsite supporting employees in IT environment.
Salary: $57,120 — $76,800 USD
Type: Full-time
Benefits: Full time employees receive a competitive total compensation package along with employee-led remote and flexible workin…

Clearway Energy Group

Tier 2 Support Specialist Scottsdale
Skills & Focus: Tier 2 Support, Remote Support, Renewable Projects, Performance Testing, Troubleshooting, Operations Management, Standard Operating Procedures, Vendor Coordination, CMMS, OEM Software
About the Company: Clearway Energy Group is leading the transition to a world powered by clean energy. Our portfolio comprises approximately 11.6 GW of gross generating capacity …
Experience: 2+ years of work experience in a technical role with 1 year related to renewable projects preferred.
Salary: $76,000 - $88,000 USD
Type: Hybrid
Benefits: Generous PTO, medical, dental & vision care, HSAs with company contributions, health FSAs, dependent daycare FSAs, comm…

Axon

Technical Support Representative Scottsdale
Skills & Focus: technical support, customer service, troubleshooting, hardware, software, networking, communication skills, analytical skills, Microsoft Office, cloud-based solutions
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years technical support experience
Salary: USD 19.23 - 28.85 per hour
Type: Full-time
Benefits: 401k with employer match, Accrued paid time off, Paid parental leave for all, Medical, Dental, Vision plans, Fitness Pr…
Technical Support Supervisor Scottsdale
Skills & Focus: technical support, troubleshooting, customer satisfaction, performance monitoring, team mentoring, process improvement, incident management, ticketing systems, networking, leadership
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years of experience in a technical support or customer facing role; 1+ years of supervisory or leadership experience in a tech support environment
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Gls

Help Desk Technician Tempe
Skills & Focus: Help Desk Technician, technical support, software issues, hardware issues, networking issues, customer service, Information Technology, performance bonuses, 401K, Tuition Reimbursement
About the Company: GLS has provided affordable auto financing options for over 10 years, helping over half a million families improve their transportation needs.
Type: Full-time
Benefits: Competitive base pay and performance bonuses, medical, dental, vision, telemedicine, supplemental insurance, long-term …

Education At Work (E@W)

Tech Support Representative Tempe
Skills & Focus: technical support, troubleshooting, hardware issues, software issues, network-related issues, system configurations, installations, client support, customer satisfaction, work-based learning
About the Company: E@W enables students from traditionally underserved communities to secure a high-quality post-graduation job through evidence informed work-based learning prog…
Type: Seasonal