14 Customer Onboarding And Success jobs in Phoenix.

Hiring now: Proj Mgr Global Inbound @ Samsara, Onboarding Spec @ Gusto, Enterprise Customer Succe @ Ziprecruit, Dir Customer Success @ Axon, Key Lead @ Abercrombi, Implementation Spec I @ Adp, Strategic Customer Succes @ Dialpad.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (5) cross-functional collaboration (4) SaaS (4) KPI (3) Communication Skills (2) onboarding (2) Client Onboarding (2) Problem-solving (2) product adoption (2) team leadership (2)

đź“Ť Locations

Scottsdale (5) Tempe (5) Phoenix (4)
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Samsara

Project Manager - Global Inbound Phoenix
Skills & Focus: Project Management, B2B SaaS, Inbound Lead Management, Sales Operations, Data Analysis, Stakeholder Collaboration, Continuous Improvement, KPI Definition, Communication Skills, Operational Excellence
About the Company: Samsara is the pioneer of the Connected Operations™ Cloud, which enables organizations to harness Internet of Things (IoT) data to develop actionable insights …
Experience: 3+ years experience in project management, sales operations, business operations or a related role, preferable within a B2B sales environment.
Salary: $87,010 — $99,440 USD
Type: Full-time
Benefits: Competitive total compensation package, employee-led remote and flexible working, health benefits, Samsara for Good cha…

Gusto

Onboarding Specialist Phoenix
Skills & Focus: onboarding, customer service, cross-selling, up-selling, customer empathy, communication skills, high volume, quota, advisory skills, adaptable
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: Minimum of 1-2 years in a high volume onboarding or customer service environment
Salary: $20.67 - $24.50 hourly
Type: Full-time

Ziprecruiter

Enterprise Customer Success Manager Phoenix
Skills & Focus: Customer Success, Account Management, Client Onboarding, Strategic Guidance, Relationship Building, Performance Optimization, Recruitment Advertising, Data Analytics, Problem-solving, Communication Skills
About the Company: ZipRecruiter is a leading online employment marketplace powered by AI-driven smart matching technology, connecting job seekers with millions of businesses thro…
Experience: 2+ years of experience as a Customer Success Manager, Account Manager, or other relevant experience; 1+ year of experience working with Enterprise and/or high value clients
Salary: $65,000-$96,000
Type: Full-time
Benefits: Equity, bonuses, commission, full range of medical, financial, and other benefits.

Gusto

Manager, New Customer Sales Expansion Phoenix
Skills & Focus: customer activation, product adoption, team leadership, performance coaching, cross-functional collaboration, operational excellence, Salesforce proficiency, data-driven decision-making, customer onboarding, customer advocacy
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 5+ years in customer success, consultative sales, onboarding, or related role; 2+ years leading customer-facing teams
Salary: $145,000 to $200,000 OTE
Type: Full-time

Axon

Director, Customer Success Scottsdale
Skills & Focus: Customer Success, strategic leadership, KPI, adoption, customer satisfaction, cross-functional collaboration, operational efficiencies, team development, risk management, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of previous management and leadership experience in a similar role
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…
Director, Customer Success Scottsdale
Skills & Focus: customer success, team leadership, account management, cross-functional collaboration, operational excellence, SaaS, KPIs, customer relationships, strategic programs, reporting
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years
Salary: USD 123,930 - USD 198,288
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…
Director, Customer Success Scottsdale
Skills & Focus: Customer Relations, Reporting, KPI, Customer Satisfaction, Operational Efficiency, Cross-Functional Collaboration, Customer Success, Management, SaaS, Strategic Programs
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Abercrombieandfitchco

Key Lead Scottsdale
Skills & Focus: customer experience, coaching, product knowledge, business understanding, proactive thinking, attention to detail, asset protection, visual displays, system skills, schedule requirements

Adp

Implementation Specialist I Tempe
Skills & Focus: onboarding, relationships, implementation, communication, client success, metrics-driven, call center, training, technology, collaboration
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: Not required; training provided
Type: Full-time
Benefits: Best-in-class benefits start on Day 1, company-paid time off for volunteering, focus on mental health and well-being.
Implementation Manager Tempe
Skills & Focus: Implementation, Client onboarding, Project management, Leadership, Relationship-building, Communication, Metrics-driven, Sales collaboration, Technology implementation, Client satisfaction
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: 8 years of experience working in a client service/business consultant environment; 5 years of people leadership experience.
Type: Full-time
Benefits: Best-in-class benefits start on Day 1; company-paid time off for volunteering.

Dialpad

Strategic Customer Success Manager (CSM) Tempe
Skills & Focus: Customer Success, SaaS, Enterprise customers, Relationship building, C-level executives, Business Reviews, Cross-functional teams, Analytical skills, Problem-solving, Communication skills
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 5+ years of relevant Customer Success experience working at a SaaS company
Salary: $103,760 – $128,080 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans, monthly stipend for cell phone and internet, reimbursement for gy…

Adp

Principal Client Success Executive Tempe
Skills & Focus: Client Success, HCM, relationship management, client satisfaction, contract negotiations, analytics, global clients, consulting, product adoption, project management
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 8 years of managing and consulting with large, matrixed, and global clients.
Benefits: Best-in-class benefits start on Day 1, ongoing training, development opportunities, company-paid time off for volunteer…
Implementation Specialist I Tempe
Skills & Focus: Client Onboarding, Payroll Solutions, HR Solutions, Training, Development, Metrics, Call Center, Client Satisfaction, Implementation, Team Collaboration
About the Company: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much mo…
Experience: Prior experience is not required; we will train you to be successful!
Benefits: Best-in-class benefits start on Day 1.