10 Customer Success Manager jobs in Philadelphia.

Hiring now: Technical Customer Succes @ Cisco, Sr Customer Success Mgr C @ Corcentric, Customer Exp Architect @ Nutanix, Customer Success Mgr @ Auctane, Dir Of Customer Exp @ Credit Gen, Consultant @ Veeva Syst.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (4) customer experience (4) Customer Experience (3) customer success (3) Technical Adoption Plans (2) Annual Recurring Revenue (2) Software Utilization (2) IT Networking (2) Collaboration (2) Mentorship (2)

đź“Ť Locations

Philadelphia (8) Wilmington (1) Cherry Hill (1)
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Cisco

Technical Customer Success Manager Wilmington
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Corcentric

Senior Customer Success Manager (CSM) Cherry Hill
Skills & Focus: Customer Success, SaaS, customer onboarding, relationship building, business reviews, customer health indicators, technical support, product adoption, change management, account management
About the Company: Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentri…
Experience: Experience in a Customer Success Management role; Experience in a Software-as-a-Service (SaaS) environment
Type: Full-time
Benefits: Comprehensive benefits package including paid time off, paid parental leave, medical, dental, vision, and a 401k with c…

Nutanix

Customer Experience Architect Philadelphia
Skills & Focus: customer experience, technical expertise, relationship management, data center technology, hybrid multicloud, adoption, customer satisfaction, technical onboarding, customer success plans, strategic customers
About the Company: Nutanix is a leader in enterprise cloud computing, delivering hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Full-time
Benefits: Full range of medical, financial, and/or other benefits, including 401(k), paid time off, and discretionary awards.

Cisco

Technical Customer Success Manager Philadelphia
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Nutanix

Customer Experience Architect Philadelphia
Skills & Focus: Customer Experience, Technical Background, Hybrid Multicloud, Customer Satisfaction, Customer Success Plans, Technical Onboarding, Technical Credibility, Customer Management, Business Goals, Relationship Management
About the Company: Nutanix is dedicated to driving adoption and ensuring customer satisfaction with our hybrid multicloud solutions for strategic customers.
Experience: 8-12 years in customer-facing technical roles
Salary: USD $124,480 - $247,800 per year
Type: Remote
Benefits: Includes a sign-on bonus, restricted stock units, full range of medical, financial and other benefits including 401(k) …
Manager, Customer Experience (Northeast) Philadelphia
Skills & Focus: customer experience, customer success, leadership, management, team dynamics, subscription model, stakeholder relationships, performance metrics, diverse team, technical capability
Experience: 7 to 10 years of experience in customer success or customer experience roles, with 3 to 5 years in a management position.
Salary: USD $ 131,120 to USD $ 262,680 per year
Benefits: The total compensation package may include other elements, including a sign-on bonus, restricted stock units, and discr…
Manager, Customer Experience (Northeast) Philadelphia
Skills & Focus: customer experience, customer success, team management, stakeholder relationships, subscription model, performance metrics, diversity and inclusion, technical capability, customer engagement, product roadmaps
Experience: 7 to 10 years in customer success or customer experience roles, with 3 to 5 years in a management position
Salary: USD $131,120 - USD $262,680 per year
Benefits: full range of medical, financial, and/or other benefits including 401(k) eligibility, various paid time off benefits, s…

Auctane

Customer Success Manager Philadelphia
Skills & Focus: Customer Success, E-Commerce, ShipStation, Account Management, B2B, SaaS, SalesForce, Zendesk, JIRA, Carrier Management
About the Company: Auctane is a company focused on helping businesses deliver through its suite of mailing and shipping software products. It partners with major companies such a…
Experience: Four or more (4+) years of account management and/or customer service experience
Salary: $110000 base + $16000 variable
Type: Full-time
Benefits: Flex Time Off policy, 12 paid holidays, 401k matching, health and wellness plans, education reimbursement

Credit Genie

Director of Customer Experience Philadelphia
Skills & Focus: customer experience, artificial intelligence, customer service, operational efficiency, team leadership, operational strategies, technology process improvements, stakeholder management, automation, customer satisfaction
About the Company: Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intellig…
Experience: Minimum of 7 years of experience in customer service management
Salary: $135K – $175K
Type: Full time
Benefits: 100% company-paid medical, dental, and vision coverage, monthly fitness reimbursement, 401(k) with a 2.5% match, flexib…

Veeva Systems

Consultant Philadelphia
Skills & Focus: CRM, AI, customer success, implementation, post-implementation, life sciences, productivity, flexibility, team players, HCP relationships
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Type: Full-time