Last updated: 2025-05-04

12 Technical And Product Support jobs in Paris.

Hiring now: Customer Success Spec @ Appier, Technical Support Analyst @ Moment Fac, Service Delivery Leader @ Palo Alto , Distribution Support @ Believe, Platform Support Spec @ Equativ, Jr Technical Escalation E @ Bigblue, Prod Mgr Intern @ Back Marke, Customer Support Spec @ Lifen, Support Team Member @ Niq Digita, Services Admin @ Yext.Explore more at jobswithgpt.com.

🔥 Skills

technical support (3) customer success (2) collaboration (2) customer satisfaction (2) Support (2) SaaS (2) internal communication (2) Customer Support (2) support (1) chat (1)

📍 Locations

Paris (11) Issy-les-Moulineaux (1)

Appier

Skills & Focus: customer success, support, chat, email, troubleshoot, feedback, collaboration, communication, self-starter, problem-solver
About the Company: Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe …

Moment Factory

Skills & Focus: technical support, customer satisfaction, issue resolution, multimedia, creative environments, operations support, team collaboration, project strategies, client assistance, remote projects
About the Company: Moment Factory is a creative studio composed of 420 passionate professionals, dedicated to creating immersive multimedia environments for artists, museums, air…

Palo Alto Networks

Skills & Focus: Customer Success, Support, Cybersecurity, Service Delivery, Technical Q&A, Sales, SaaS, Team Management, Collaboration, Innovation
About the Company: Leading the way in a global community, from vision to action in cybersecurity.

Believe

Skills & Focus: Training, Support, Artists, Labels, Royalties, Distribution, Contract Renewal, Onboarding, Strategies, Problem Resolution

Equativ

Skills & Focus: Platform Support, Technical Support, Client Feedback, Issue Investigation, Document Maintenance, AdTech, SaaS, Ticket Management, Communication Skills, Problem-Solving
About the Company: Kamino Retail (powered by Equativ) stands at the forefront of retail media innovation as a pioneering SAAS platform. We equip retailers with advanced tools and…
Experience: First experience (internship, apprenticeship, or junior role) in technical support, customer service, IT helpdesk, or a similar environment.
Type: Permanent
Benefits: Hands-on experience with a cutting-edge retail media platform. Training and mentorship to develop your technical and cl…

Bigblue

Skills & Focus: Technical Escalation Engineer, Solutions Engineer, software provider, logistics, e-commerce, product management, customer delivery experience, product knowledge, bug triaging, internal communication
About the Company: Bigblue is a logistics and software provider for e-commerce brands such as Cabaïa, From Future, Muji, Unbottled, Detective Box. We store their products and ful…
Type: Full-time

Back Market

Skills & Focus: Product Manager, Intern, Customer Support, Cross-functional teams, Product initiatives, Scaled, Empower, Support agents, Customer issues, Tech products
About the Company: A global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon …
Type: Internship

Lifen

Skills & Focus: Customer Support, B2B, Health, Problem solving, Empathy, Communication, Teamwork, SLA, KPI, Documentation
About the Company: Lifen est engagé auprès des professionnels de santé pour relever le défi numérique en santé grâce à une expertise en intelligence artificielle. Depuis 2015, il…
Experience: Expérience prouvée dans un service support dans une société B2B, idéalement dans le domaine de la santé.
Salary: 30k-40k

Niq Digital Shelf

Skills & Focus: customer account setup, delivery deadlines, quality assurance, internal communication, external communication, deployment assistance, technical documentation, problem resolution, client support, collaboration
About the Company: NIQ Digital Shelf is a leader in e-commerce and omnichannel analysis, helping businesses leverage data for better decision-making and real-time execution.

Yext

Skills & Focus: customer success, platform optimization, content management, Excel, project management, interpersonal skills, help desk software, data analysis, process documentation, cross-functional teams
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: 3+ years of operations, technical support, customer success, or analyst experience

Ledger

Skills & Focus: customer support, technical support, product issues, customer satisfaction, transaction issues, connection troubleshooting, RMAs, digital assets, crypto, Web3
About the Company: Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headqua…

Dailymotion

Skills & Focus: technical support, integration, bug diagnosis, ads VAST, SDK integration, issue categorization, Jira, Zendesk, monitoring, partner satisfaction
About the Company: Dailymotion is a video-sharing technology platform headquartered in Paris, France.
Type: Full-time