Akur8
Akur8 is a young, dynamic, fast growing Insurtech that has been transforming insurance pricing and reserving with transparent Machine Learning since 2016. With…
Business Development Representative/Sales Executive
Paris
- Skills: Business Development, SaaS, B2B sales, Customer account management, Negotiation, Contract signature, Sales strategy, Deep-tech solutions, Predictive analytics, Insurance pricing
- Experience: 6+ years of experience in complex SaaS and B2B sales
- Type: Full-time
- Salary: Competitive salary + annual bonus
Aircall
Aircall is a place where voices are valued. We create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,0…
BigID
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all t…
Regional Sales Manager
Paris
- Skills: data security, enterprise software, sales strategy, business relationships, Salesforce, account intelligence, territory quota, sales forecasting, new business development, software licensing deals
- Experience: 5-10+ years of direct sales experience selling enterprise software to mid-size to large enterprises.
- Type: Full-time
Bigblue
Bigblue helps independent brands fight back against e-commerce giants like Amazon by providing product storage and delivery services. They partner with platfor…
Account Manager
Paris
- Skills: Account Management, D2C brands, Client Relationships, Strategic Development, Customer Feedback, Internal Improvements, Sales Growth, Product Optimization, Merchant Support, Business Advocacy
- Type: Full-time
- Salary: Not disclosed
TILT
TILT is the UK's biggest live shopping platform focused on making shopping a joyful, social experience that brings people together and helps everyone level up …
Business Development Manager
Paris
- Skills: Business Development, Sales Skills, Fashion Liveselling Knowledge, Live Shopping, E-commerce, Lead Generation, Outbound Prospecting, Communication Skills, Organizational Skills, Pipeline Management
- Experience: Proven sales/business development success, ideally in fashion or e-commerce.
- Salary: Competitive salary with performance-based commission
Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Enterprise Account Executive
Paris
- Skills: Enterprise Account Executive, sales, revenue, customer relationships, business needs, value-selling techniques, pipeline generation, complex sales cycles, executive level, SaaS
- Experience: Experience closing sales for a software or SaaS business with an Enterprise book of customers, selling to executives over multiple years.
- Type: Full-time
Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. The company is headquartered in Lon…
Business Development Manager
Paris
- Skills: business development, marketplace platform, appointment bookings, customer records management, team management, financial technology solutions, marketing automation, revenue potential, fast-paced environment, collaborative teamwork
- Type: Full-time
Lightspeed
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Account Executive (Inbound)
Paris
- Skills: sales, Account Executive, inbound sales, pipeline management, product demos, lead opportunities, customer experience, hospitality, SaaS, sales cycles
- Experience: Experience in a 360 selling environment; Relevant work experience in IT solutions, software sales, telecommunications, e-commerce, cloud applications, SaaS, POS, hospitality or technology; Experience in an outbound sales environment.
- Type: Full-time
Notion
We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. Computers m…
Account Executive - Enterprise France
Paris
- Skills: sales cycle, lead generation, negotiation, closing deals, strategic accounts, enterprise SaaS sales, C-Level, pipeline management, communication skills, solution sales
- Experience: 8+ years of full-cycle sales experience, preferably at a fast-growing software company.
- Type: Full-time
Malt
Malt is Europe's leading freelancing platform that connects freelancers with companies, offering streamlined communications, administrative support, and invoic…
Key Account Manager
Paris
- Skills: freelancing, B2B sales, client management, strategic relationships, key accounts, portfolio development, consultative selling, long-term partnerships, organizational analysis, customer experience
- Experience: Experience in sales, especially in a B2B environment; familiarity with client management and strategic relationship building.
- Type: Full-time
MARGO
Groupe de conseil en IT présent en France et à l'international, nous avons de grandes ambitions pour 2024. Nous cherchons à renforcer nos équipes commerciales.
Business Developer Senior
Paris
- Skills: Business Development, Account Management, Account Acquisition, Solution Specialist, Client Relations, Portfolio Management, Team Leadership, Negotiation, Consultant Onboarding, Market Knowledge
- Experience: Bac+5
- Type: CDI
Pennylane
Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. En 5 ans d'existence, nous nous sommes pos…
Account Executive
Paris
- Skills: Account Executive, SaaS BtoB, comptabilité, gestion financière, prospections ciblées, démarches commerciales, cabinet d'expertise-comptable, relation commerciale, environnement challengeant, écosystème compta-tech/fin-tech
- Experience: Au moins 3 années d'expérience dans des fonctions commerciales, idéalement dans le monde du SaaS BtoB.
- Type: Full-time
Watershed
Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Enterprise Account Executive
Paris
- Skills: Enterprise Account Executive, sustainability programs, SaaS, sales excellence, quota carrying experience, GTM strategy, decarbonization, consultative seller, complex technical fields, startup responsibility
- Experience: 5+ years of relevant quota carrying experience in a SaaS organization
- Type: Full-time
Skello
Skello est une société européenne qui a pour mission de réinventer l’expérience de travail des équipes sur le terrain en leur permettant de mieux anticiper, s’…
Account Strategist
Paris
- Skills: SaaS, gestion de portefeuille, cycle de vente additionnelle, upsell, négociation de contrats, analyse de données, adaptabilité, satisfaction client, collaboration inter-équipes, expertise commerciale
- Experience: Au moins 2 ans d’expérience dans la vente ou la gestion du développement client
- Type: Full-time
Spotify
Spotify is a music streaming service that gives you access to millions of songs and podcasts.
Senior Editor
Paris
- Skills: Senior Editor, Music Editorial, Playlists Curation, Cross-functional Work, Cultural Insights, Engaging Music Experiences, Editorial Voice, Artist Discovery, Performance Oriented Analytics, French Music Community
- Experience: Experienced
- Type: Full-time
Swile
Swile révolutionne le marché des avantages salariés en digitalisant la gestion et l’utilisation des avantages grâce à une super app, tout en visant à devenir l…
Not Specified
Paris
- Skills: worktech, avantages salariés, digitalisation, innovation technologique, design soigné, approche RSE, engagement des travailleurs, gestion de la vie au travail, super app, présence internationale
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—…
Account Director
Paris
- Skills: renewals, stakeholder management, Customer Success Managers, contract negotiations, expansion, MRR raise opportunities, sponsor nurturing, Business Reviews, high-level stakeholders, product suites
Sopra Steria Group Aéroline
Sopra Steria AEROLINE is dedicated to industrial clients in the aerospace, defense, and space sectors, focusing on client engagement and commercial development.
Account Manager
Courbevoie
- Skills: aéronautique, défense, commercial, supply-chain, cloud, IA, Data, Automation, réduction de l’empreinte carbone, services group
- Type: Full-time
Gojob
Implanté en France et aux Etats-Unis, Gojob est le pionnier du recrutement par l’IA. Notre mission : Développer de l’innovation de pointe pour rendre le marché…
Responsable d'affaires / du Déploiement Grands Comptes H/F
Paris
- Skills: recrutement, innovation technologique, relations clients, partenariat, développement commercial, sessions de recrutement, gestion de contrats, agences France Travail, CRM, déploiement
- Experience: Expérience dans la gestion de relations clients et le recrutement
- Type: Full-time
- Salary: Une rémunération attractive selon votre profil
Statkraft
Statkraft is a leading company in renewable energy and power solutions with a focus on sustainability and innovation.
Origination Manager - France
Paris
- Skills: origination, structured energy transactions, renewable PPAs, portfolio management, market fundamentals, power contracts, negotiation, business development, relationship management, deal approval
- Experience: 5+ years in energy sector or related field
- Type: Full-time
Lengow
Since 2009, Lengow has been a leading e-commerce automation platform for multi-channel expansion in the European market. We help businesses streamline their pr…
Strategic Account Executive
Paris
- Skills: B2B SaaS, e-commerce, strategic positioning, sales cycle management, client portfolio, HubSpot, sales KPIs, relationship building, data-driven decisions, cross-sell opportunities
- Experience: Proven track record in B2B SaaS or e-commerce sales with a focus on new business acquisition; Demonstrated ability to close high-value deals with enterprise clients.
GoCardless
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through di…
Senior People Partner
Paris
- Skills: HR business partner, performance culture, employee lifecycle, coaching, talent management, succession planning, change management, Diversity, Equity & Inclusion, high performing teams, French employment law
- Experience: Significant HR business partner experience, and a strong background in technology or fast-growth, innovative organization.
- Type: Full-time
- Salary: €85,600 - €128,400
KAYAK
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine that helps people find their perfect flight, stay, rental car, and …
Freelance Market Specialist
Paris
- Skills: Freelance Market Specialist, Localization, Product Marketing, User-friendly messaging, Cultural relevance, Quality Assurance, Translation, Native proficiency in French, Market research, AI-generated content
- Experience: Minimum 5 years in product marketing, product copywriting, or a related field.
- Type: Freelance
Dext
Dext est une entreprise de la FinTech créée à Londres et implantée en France depuis 2015. Présente dans 6 pays et avec plus de 400 salariés dans le monde, nous…
Relations Publiques & Social Media Manager
Paris
- Skills: relations publiques, social media, stratégies de communication, contenu engageant, analyse de performances, environnement SaaS, tendances du secteur, data-driven, collaboration équipe marketing, créativité
- Experience: Expérience confirmée en gestion des réseaux sociaux et en relations publiques, idéalement en B2B et dans un environnement SaaS.
- Type: Full-time
Rubrik Inc.
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyber…
Enterprise Account Executive
Paris
- Skills: Enterprise Account Executive, sales plans, prospecting, qualifying, managing, closing sales opportunities, sales pipeline, new opportunities, channel partnerships, data center design
- Experience: 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
- Type: Full-time
Lightspeed Commerce
Propulsant les commerces qui sont le moteur de l’économie mondiale, la plateforme de commerce tout-en-un de Lightspeed aide les commerçants à innover afin de s…
Account Manager, Capital
Paris
- Skills: Account Management, Financial services, Sales techniques, Customer relationships, Negotiating contracts, Achieving sales targets, Consultative sales, SaaS, Fluent in French, Communication skills
- Experience: Sales experience, preferably selling a financial service product, with a track record of high performance for several years running.
- Type: Full-time
Goodyear
Goodyear is one of the world’s largest tire companies, with a commitment to sustainability and efficiency reflected in their innovative and customizable offeri…
Key Account Manager Fleet Mobility France
Courbevoie
- Skills: Key Account Management, Fleet Mobility, Sustainability, Relationship Building, Solution Selling, Problem-Solving, Business Development, Consulting, B2B Account Management, Telematics
- Experience: Proven track record in fleet management, sales of tires, sales of Telematics, B2B account management, preferably in the automotive industry.
Talan
Ingénieur d’Affaires SAP
Paris
- Skills: stratégie commerciale, prospection, acquisition, vente, cycle de vente, pipeline commercial, réseau, relations, clients, partenaires
MSCI
MSCI is a leading provider of critical decision support tools and services for the global investment community.
Sustainability & Climate Sales Specialist
Paris
- Skills: Sales, Client Relationships, Business Development, ESG strategies, Revenue Reporting, Prospecting, Salesforce, Fluency in English, Fluency in French, Networking
- Experience: 4-7 years of experience.
Palo Alto Networks
Leading the way in cybersecurity.
Sales Jobs in Paris
Paris
- Skills: Sales, Regional Sales Manager, Named Account Manager, Major Account Manager, Public Sector, Local Government, Global Account Manager, Commercial Sales Manager, Customer Success, Systems Engineering
Salesforce
Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry bl…
Account Executive - Enterprise - France
Paris
- Skills: sales, customer satisfaction, stakeholder relationships, C-level, problem solving, teamwork, technology, consultative selling, growth, sales strategy
- Experience: 5 to 10 years
- Type: Full time
Payplug
Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …
stagiaire Sales Development Représentative
Paris
- Skills: opportunités commerciales, prospection, CRM, suivi des prospects, marchés, segment clients, stratégies de prospection, communication, vente, responsabilités
- Experience: Premier expérience en prospection commerciale ou en vente
- Type: Stage
L'effet A
À L’effet A, nous contribuons au plein essor des femmes ambitieuses en entreprise grâce à des formations uniques qui allient introspection et action et en acco…
Commercial.e
Paris
- Skills: développement des affaires, partenariats, prospection, développement de comptes, initiatives clés, impact, programmes, croissance, visibilité, postes d’influence
insightsoftware
Consultant(e) Avant-Ventes Senior
Paris
- Skills: consultant, avant-ventes, solutions, clients, démonstration, équipe commerciale, relations, expectations, Salesforce, déplacement
Wheely
Wheely is not a traditional ride-hailing company. We are building a platform with user privacy at its core while successfully scaling a five-star service to mi…
Full-Cycle Account Executive
Paris
- Skills: B2B sales, SaaS, tech, outbound, closing deals, French, English, analytical skills, pipeline performance, market trends
- Experience: 1-3 years of experience in B2B sales, ideally in a SaaS or tech environment
- Type: Full-time
- Salary: Competitive salary
Speexx
Nous sommes parmi les EdTechs les plus prometteuses en Europe et connaissons une très forte croissance. Chaque jour, nos solutions aident des millions de perso…
Klaviyo
Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. They focus on nurturing personalized exp…
Account Executive, Mid-Market - Southern Europe
Paris
- Skills: Sales, Account Executive, MarTech, Marketing Automation, CDP SaaS, Ecommerce, Customer Relationships, Pipeline Management, Bilingual, C-level Engagement
- Experience: More than 5 years
- Type: Full-time
- Salary: €105.000 — €105.000 EUR
Samsara
Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Interne…
Mid-Market Account Executive - France
Tremblay-en-France
- Skills: mid-sized customers, sensor data, sales, customer engagements, prospecting, qualifying, business-fluent in French, relationship building, quota over-achievement, collaboration
- Experience: 18+ months experience in a full-cycle, direct-selling role
- Type: Full-time
- Salary: €5k to EUR €300k
AutoProff
AutoProff is a fully transparent digital B2B vehicle platform where professionals can seamlessly and securely sell and buy vehicles directly via AUTOproff’s on…
Buyer Success & Car Trading Specialist
Tremblay-en-France
- Skills: automotive, B2B sales, car trading, customer engagement, auction, buyer success, communication skills, French, initiative, network
- Experience: Experience from the automotive industry
- Type: Permanent
Regeneron
Regeneron is a groundbreaking biotechnology company focused on inventing, developing, and commercializing life-transforming medicines for people with serious d…
Legal Director - France
Paris
- Skills: legal matters, commercialization, regulatory issues, legal investigations, anti-corruption laws, commercial agreements, R&D agreements, privacy compliance, corporate governance, biotechnology industry
- Experience: 8-10 years of legal experience in the biotech/pharma sector in France
Splunk
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep t…
Field CTO & Strategic Advisor (French speaker)
Paris
- Skills: Customer Success, Technical Leadership, Data Analytics, Security, Observability, Change Management, Cross-Functional Collaboration, Technical Strategy, Executive Presence, Communication Skills
- Experience: 5+ years
- Type: Hybrid Remote
Gartner
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective ins…
Account Executive, GTS LE France
Paris
- Skills: account management, client retention, contract expansion, C-level executives, sales methodology, quota responsibility, forecast accuracy, competitive knowledge, presentation skills, sales process
- Experience: 5-8 years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment)
- Type: Full-time
Talkdesk
Talkdesk is a cloud contact center leader, focused on redefining customer experience through innovative technology.
Channel Manager- France
Paris
- Skills: channel sales, partnerships, customer satisfaction, Salesforce.com, pipeline management, SaaS, telecom, demonstrations, relationship development, marketing collateral
- Experience: 3-5 years of experience in channel sales; 3+ years in SaaS or telecom industry
- Type: Full-time
Canary Technologies Corp
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Country Director - France
Paris
- Skills: Revenue Growth, Market Development, Strategic Planning, Thought Leadership, Cross-Functional Collaboration, Team Building, Sales Process Creation, Pipeline Management, Hospitality Software, B2B SaaS
- Experience: 8+ years in a closing sales role
- Type: Full-time
Taptap Send
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a…
General Manager, Francophone Africa
Paris
- Skills: customer acquisition, retention strategy, pricing, user research, product quality, customer experience, team development, coaching, data-driven decisions, stakeholder management
- Experience: 7 to 15 years
- Type: Full-time
Splunk
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep t…
Inside Sales Representative (France)
Paris
- Skills: pipeline, demand generation, prospecting, qualify opportunities, business intelligence, networking, cold calling, enterprise IT solutions, CRM knowledge, presentation skills
- Experience: Minimum 2 years of experience in selling or generating demand for enterprise IT solutions (BI, data analytics, security software, risk management software or similar)
- Type: Hybrid Remote
Treatwell
We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’…
Head of Sales - France
Paris
- Skills: growth, sales team, lead generation, consultative selling, partner experience, acquisition strategy, team management, performance monitoring, CRM tools, French and English
Plum
Plum is a smart saving and investing app on a mission to help grow money for life, with recognition for its work from various awards.
Group Product Manager – Savings
Paris
- Skills: savings products, fintech, French market, customer engagement, product compliance, product managers, data-driven, stakeholder management, financial regulations, growth strategy
- Experience: Experienced in savings products, with a strong background in fintech.
- Type: Full-time
ION Group
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporati…
France M&A Reporter
Paris
- Skills: M&A, reporter, private equity, financial news, investigative, analysis, aerospace, agrifood, wellness, luxury
- Type: Full-time
Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 …
Community Engagement Manager, France & BeNeLux
Paris
- Skills: Community Engagement, Leadership, Strategy, Innovation, Partnerships, Stakeholders, Community KPIs, Communication, Analysis, Event Planning
- Experience: 5+ years of related work experience, particularly in Community Building, Strategy and Innovation
- Type: Contract
Doctolib
Doctolib improves the day-to-day life of healthcare professionals through effective and innovative services, reducing administrative tasks to free up medical t…
Business Developer
Paris
- Skills: prospection, vente, formation, CRM, santé, administratif, reporting, challenges, communication, digital
- Type: Full-time
Anaplan
Anaplan is a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform.
Biggie group
Biggie est l’agence globale de stratégie et activation media & marketing de Biggie group, groupe international indépendant de solutions marketing intégrées.
Senior Sales Manager - Social Media & Content
Paris
- Skills: prospection, vente, négoce, Content & Production, stratégie commerciale, CRM, Salesforce, analyse client, techniques de vente, relation client
- Experience: 5+ years in sales or related fields
Gojob
Gojob est le pionnier du recrutement par l’IA, basé en France et aux Etats-Unis, labellisée B Corp, French Tech 120, spécialisée dans l'innovation technologiqu…
Head of Enterprise Sales (SaaS)
Paris
- Skills: SaaS, ventes B2B, grands comptes, Négociation, Prospection, Cycle de vente long, Solutions SaaS, Recrutement, Leadership, Stratégie go-to-market
- Experience: 8+ years
VTEX
VTEX is a composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to modernize their tech stack. …
Marketing Executive (France & UK)
Paris
- Skills: performance campaigns, digital channels, lead generation, B2B SaaS, marketing strategies, content creation, Event management, ABM strategy, analytics tools, brand awareness
- Experience: 6+ years leading marketing in a B2B SaaS or tech company
Salesforce Inc.
Salesforce is a global leader in customer relationship management (CRM) software, providing cloud-based solutions to businesses worldwide.
France Government Affairs Senior Manager/Director
Paris
- Skills: government affairs, stakeholder engagement, policy analysis, legislative monitoring, public policy, government relations, tech policy, cybersecurity, privacy, AI
- Experience: 10+ years in government, industry, consulting, think-tank, or similar focused on policy or political work, preferably technology-related.
- Type: Full-time
Asana
A work management platform that helps organizations coordinate work and collaborate to achieve their goals.
Enterprise Expansion Account Executive - Paris
Paris
- Skills: Enterprise, Account Executive, Paris, SaaS, Sales, Relationship-building, Negotiation, Data-driven, Partnerships, Growth
- Experience: 8+ years’ experience closing business, 4+ years selling directly into the Enterprise segment
- Type: Full-time
- Salary: €102,850 - €131,450 (estimated base salary range)
Modjo
Modjo is Europe's leading conversation intelligence platform, helping businesses increase productivity of customer-facing teams through AI and voice of the cus…
Business Development Representative (International - France)
Paris
- Skills: sales, AI, customer-facing teams, prospecting, CRM, generative AI, sales conversations, outbound, lead generation, sales cycle
- Type: Full-time
- Salary: €32,000 + €12,000 in uncapped monthly variable bonuses
Crypto.com
Crypto.com serves more than 80 million customers and is a leading global cryptocurrency platform, committed to accelerating the adoption of cryptocurrency and …
Institutional Sales Manager, France
Paris
- Skills: institutional, crypto, sales, client onboarding, crypto instruments, market maker, OTC, custody, staking, client relations
- Experience: 3+ years in Institutional Outbound Sales, 1+ years in digital assets/cryptocurrency/web3
- Type: Full-time
Pennylane
Pennylane est une FinTech en pleine croissance basée en France, offrant une solution de comptabilité et de gestion financière innovante pour les PME et les cab…
Sales Assistant
Paris
- Skills: gestion financière, CRM, France, sales support, entreprise en croissance, commercial, prospects, opérations, collaboratifs, Paris
- Experience: Bac+2 à Bac+5 (école de commerce, université)
PriceHubble
PriceHubble is a European B2B company that builds innovative digital solutions for the financial and real estate industries based on property valuations and ma…
Regional Director France-Belgium
Paris
- Skills: PropTech, SaaS, regional market, business development, sales strategy, enterprise clients, leadership, customer success, market expansion, B2B
- Experience: 10+ years of experience in B2B SaaS sales or business leadership
Dailymotion
Business Development / Sales Manager (France)
Issy-les-Moulineaux
- Skills: Développement commercial, campagnes publicitaires, solutions de brand content, prospection, relations solides, propositions commerciales, campagnes de brand content, respect des délais, analyse et reporting, veille concurrentielle