Last updated: 2025-06-06

54 Customer Success Management jobs in Paris.

Hiring now: Customer Success Manager @ Aircall, Customer Success Manager @ Giskard, Customer Success Manager @ Skeepers, Customer Success Manager Csm @ Yext, Customer Success Manager Gcp @ Devoteam G, Service Delivery Leader @ Palo Alto , Sr Customer Success Manager @ Hokodo, Sr Strategy Operations @ Pennylane, Manager Technical Account Management @ Wiz, Customer Success Manager @ Payplug. Explore more at at jobswithgpt.com

🔥 Skills

Customer Success (27) customer success (9) SaaS (8) Account Management (8) customer satisfaction (8) Onboarding (6) Collaboration (5) Project Management (4) DevSecOps (4) Salesforce (4)

📍 Locations

Paris (43) Levallois-Perret (3) Tremblay-en-France (2) Issy-les-Moulineaux (1) Bezons (1)

Aircall

Aircall creates technology that fuels accessible, transparent, and collaborative communication to empower a base of 20,000+ customers (and growing) to make aut…

Customer Success Manager

Paris

  • Skills: Customer Success, Relationship Building, Tech-savvy, Client Base, Support, Business Growth, Multicultural Team, Communication, Empower, Passionate
  • Type: Full-time

Giskard

Giskard defends the vision of a Responsible AI that serves the economic performance of companies while respecting the rights of citizens. They are building a h…

Customer Success Manager

Paris

  • Skills: Customer Success, Consulting, Project Management, AI Projects, Large Language Models, Stakeholder Management, Communication Skills, Customer-Centric, Early-Stage Startup, Diversity and Inclusivity
  • Experience: Minimum of 3 years' experience in Customer Success or Consulting roles.
  • Type: Full-time
  • Salary: between 50 K€ and 75 K€ / year (brut) + 0.1 - 0.2% of equity

Skeepers

Skeepers is the European leader in shopper engagement solutions, providing a fully integrated one-stop-shop UGC suite for brands. They focus on authentic exper…

Customer Success Manager

Paris

  • Skills: Customer Success, strategic relationships, SaaS, consultative approach, stakeholder management, community management, performance analysis, digital industry, adaptability, teamwork
  • Experience: 3 years of experience in similar roles
  • Type: Full-time

Yext

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …

Customer Success Manager (CSM)

Paris

  • Skills: Customer Success, Adoption, Retention, Customer Satisfaction, Digital Marketing Technologies, Customer Data Analysis, Renewals Management, KPI Achievement, Analytical Skills, Project Management
  • Experience: A minimum of 5 years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers.
  • Type: Full-time

Devoteam G Cloud

Devoteam G Cloud specializes in Google Cloud solutions, focusing on client success and technical expertise.

Customer Success Manager GCP

Levallois-Perret

  • Skills: Customer Success, Google Cloud Platform, Client Relationships, Churn Prevention, Technical Expertise, Ecosystem Navigation, Usage Analysis, Client Communication, Optimization Opportunities, Proactive Support

Palo Alto Networks

Palo Alto Networks is a global cybersecurity leader advancing the way people and organizations operate. They specialize in comprehensive cybersecurity solution…

Service Delivery Leader

Paris

  • Skills: Customer Success, Account Management, Cybersecurity, Cloud, Network Ops, DevSecOps, AI Security, Customer Journey, Customer Deployment, Cross-Functional Collaboration
  • Type: Full-time

Hokodo

Nous sommes une équipe internationale et diverse d’experts de la finance, de la Tech et de la Data Science, œuvrant dans l'objectif commun de moderniser les pa…

Senior Customer Success Manager

Paris

  • Skills: Onboarding, Adoption produit, Partenaire de confiance, Croissance & expansion, Voix du client, Gestion de projet, Relation client, Upsell, Stratégie, Fintech
  • Experience: Minimum 5 ans d’expérience en Customer Success, Account Management ou Conseil Stratégique.
  • Type: Full-time

Pennylane

Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. Nous aidons les entrepreneurs à se débarra…

Senior Strategy & Operations

Paris

  • Skills: Customer Success, Partner Success, Salesforce, Onboarding, Support Client, Satisfaction, Process Optimization, Data Analysis, Strategic Decision Making, Problem Solving
  • Experience: 5+ years
  • Type: Full-time

Wiz

Wiz is a fast-growing startup focused on reinventing cloud security and empowering businesses to thrive in the cloud. Trusted by security teams all over the wo…

Manager, Technical Account Management

Paris

  • Skills: Technical Account Management, cloud security, customer success, team leadership, program management, stakeholder engagement, cloud services, mentoring, data-driven approach, customer satisfaction
  • Experience: 7+ years

Payplug

Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …

Customer Success Manager

Paris

  • Skills: Customer Success Management, Account Management, Customer relationship, Payment solutions, E-commerce, Fintech, Data analysis, Client performance, Upsell, Partnership development
  • Experience: 2+ years in Customer Success Management or Account Management, ideally in fintech.
  • Type: Full-time

Nutanix

Staff Customer Experience Manager

Paris

  • Skills: customer experience, customer satisfaction, relationship building, technical expertise, data center technology, virtualization, hyper-converged solutions, customer success plans, NCX certification, cross-functional teams
  • Experience: 5+ years

Palo Alto Networks

Palo Alto Networks aims to be the cybersecurity partner of choice, focusing on protecting the digital way of life.

Service Delivery Leader

Paris

  • Skills: customer lifecycle, cybersecurity, account-centric, adoption, customer success, cloud security, DevSecOps, network security, relationship management, C-suite
  • Experience: 8+ years of professional experience in a customer-facing role
  • Type: Full-time

NielsenIQ

Assistant Customer Success Manager

Paris

  • Skills: Customer Success, client support, digital strategies, product evolution, training, upsell, consulting, analyses, problem resolution, new features

Palo Alto Networks

Service Delivery Leader

Paris

  • Skills: customer lifecycle, Account Management, relationship management, Cloud, DevSecOps, Network, AI security, customer deployment, success plans, customer health

360learning

Client Success Partner

Paris

  • Skills: Client Success, Enterprise, digital training, relationship, HR executives, usage, adoption, impact, contracts, renewal

Back Market

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective enviro…

Head of Customer Experience Analytics

Paris

  • Skills: customer experience, analytics, data-driven, customer engagement, retention, experimentation, predictive analytics, team leadership, cross-functional collaboration, performance measurement

Silae

Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines (SIRH, de…

Customer Success Manager (CSM)

Paris

  • Skills: Customer Success, SaaS, HR software, partner onboarding, stakeholder communication, partner satisfaction, feedback collection, commercial relationship, problem solving, adaptability
  • Experience: 2 years

Finary

At Finary, we are on a mission to create the money management experience we’ve always dreamt of. We are building a one-stop shop that empowers a new generation…

Head of Customer Care & Operations

Paris

  • Skills: customer care, operations, leadership, scaling teams, B2C, analytical thinking, regulatory compliance, communication, collaboration, customer retention
  • Type: Full time

Ogury

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…

Customer Success Executive Apprentice

Paris

  • Skills: Customer Success, Advertising, Campaigns, Client Satisfaction, Sales, AdOps, Teamwork, Communication, AI, Data
  • Type: apprenticeship

Anaplan

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…

Principal Customer Success Business Partner – EMEA Consolidation Customers

Paris

  • Skills: Customer Success, Financial Close, Reporting Solutions, Consolidation, Sales, Account Management, Enterprise Customers, Strategic Advisor, SaaS Platforms, Communication Skills
  • Experience: Proven experience managing enterprise customers with complex Consolidation or Financial Close & Reporting solutions.

Riot Security

Riot is a cybersecurity company on a mission to instill cybersecurity good practices to employees effectively and entertainingly. They provide a platform for a…

Customer Success Enterprise

Paris

  • Skills: customer success, client relations, cybersecurity, onboarding, upsell, cross-sell, strategic meetings, client portfolio, business reviews, expansion strategy
  • Experience: 5+ years in a similar function within the tech industry
  • Type: Permanent
  • Salary: €64,000 - €78,000

Procore

Procore is a leading provider of construction management software that connects teams, streamlines processes, and improves efficiency across the construction i…

Customer Success Engineer

Paris

  • Skills: Customer Success, Construction Industry, Procore Software, Data-driven Recommendations, Customer Analytics, Value-based Presentations, Responsive Customer Service, Mentoring, Collaboration, Problem-solving Skills
  • Experience: Demonstrated success in a Customer Success, Professional Services, Technical Pre-Sales setting or in a role within the Construction Industry (Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer)
  • Type: Full-time

Mirakl

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant gr…

Business Analyst - Customer Success

Paris

  • Skills: Customer Success, business analysis, KPIs, finance, project management, e-commerce, marketplace, data insights, Salesforce, AI ecosystem
  • Experience: 3 years+

Qonto

Qonto is a fintech company revolutionizing customer success by transitioning from individual approaches to a structured customer success model.

Customer Success & Development Manager

Paris

  • Skills: customer success, account management, client onboarding, upselling, product usage, client relationships, retention, churn, strategic thinking, SaaS
  • Experience: Proven experience in customer success or account management, ideally from a tech startup or SaaS company.
  • Type: Full-time

Doctolib

Doctolib is focused on improving access to healthcare for all, providing a platform that connects patients with healthcare professionals.

Customer Success Intern

Paris

  • Skills: Customer Success, CRM, Salesforce, Reporting, KPI, Process Improvement, Team Collaboration, Training, Client Satisfaction, Onboarding
  • Type: Internship

Ogury

Ogury est une entreprise mondiale de technologie publicitaire (adtech) qui propose des solutions de publicité personnalisée axées sur la confidentialité aux ma…

Customer Success Executive

Paris

  • Skills: Customer Success, Advertising, Campaign Management, Client Satisfaction, Sales Collaboration, AdOps, Data Privacy, Audience Insights, AdTech, Teamwork
  • Type: Internship

E2open

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …

Strategic Account Director

Tremblay-en-France

  • Skills: supply chain, enterprise sales, SaaS, client retention, growth, value creation, consulting, cross-sell, solutions, customer satisfaction
  • Experience: Minimum of 8 years in enterprise software sales
  • Type: Full-time

Anaplan

Anaplan is focused on optimizing business decision-making through our leading scenario planning and analysis platform. Our customers include Fortune 50 compani…

Customer Success Director (Finance Services and Industry)

Paris

  • Skills: Customer Success, SaaS, Finance, Team Management, Customer Retention, Strategic Alignment, Implementation, Business Performance, Resilience, Collaboration
  • Experience: 3-5 years of management experience

Dailymotion

Customer Success Manager

Issy-les-Moulineaux

  • Skills: Customer Success, Onboarding, Customer Guidance, Relationship Management, Client Retention, Technical Understanding, Project Coordination, Customer Engagement, Continuous Improvement, Problem Solving

spendesk

Customer Strategist Manager

Paris

  • Skills: customer success, onboarding, customer lifecycle, customer engagement, customer adoption, customer retention, account growth, collaboration, seamless experience, value maximization

Odaseva

Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Director, Customer Success

Paris

  • Skills: Customer Success, Project Manager, Consultant, Product Expert, adoption, retention, customer satisfaction, expansion, salesforce, security

Pennylane

Pennylane is a rapidly growing FinTech company based in France, specializing in accounting and financial management solutions for SMEs.

Account Manager

Paris

  • Skills: Client management, Upsell, Cross-sell, Customer retention, Product feedback, SAAS, Financial technology, B2B sales, Account development, Customer success
  • Experience: Over 3 years in complex B2B sales, with interest in SaaS and Fintech products
  • Type: Full-time

Nutanix

Staff Customer Experience Manager

Paris

  • Skills: customer success, relationship building, customer satisfaction, product adoption, technical knowledge, customer feedback, customer advocacy, collaboration, remote work, travel

Kiln

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into thei…

Customer Success Manager (EMEA)

Paris

  • Skills: Customer Success, Blockchain, Fintech, Account Management, Web3, Crypto, Staking, DeFi, Customer Support, Technology
  • Experience: 4+ years of experience with a minimum of 2+ years in B2B customer success, account management, or a similar role in the technology sector, preferably in blockchain or fintech industries.
  • Type: Full-time

NielsenIQ

Customer Success Manager

Paris

  • Skills: relation client, croissance commerciale, leadership éclairé, upsell, plans de croissance, feuilles de route, documentation, amélioration continue, CRM, analyse de données

Riot Security

We are a product-first team on a mission to help grow the cybersecurity culture with innovative training platforms and phishing simulations.

Customer Success Manager Mid-Market

Paris

  • Skills: cybersecurity, customer success, client management, renewal, expansion, upselling, cross-selling, phishing, training, platform
  • Type: On-site (with up to 2 days remote per month)
  • Salary: €50,000 - €69,000 a year (total package including base salary and commissions)

Nutanix

Staff Customer Experience Manager

Tremblay-en-France

  • Skills: customer relationships, customer success, relationship-building, customer satisfaction, product adoption, technical expertise, virtualization, hyper-converged solutions, customer-centric, collaborative
  • Experience: 5+ years in customer-facing technical roles

Sociabble

Customer Account Manager

Paris

  • Skills: customer satisfaction, client portfolio, strategic accounts, business challenges, account management, growth opportunities, C-level relationships, sales cycle, project support, platform improvements

Doctolib

Doctolib is a digital health company focused on improving healthcare for everyone.

Customer Retention Specialist

Levallois-Perret

  • Skills: customer retention, client relations, data analysis, problem-solving, communication, technical skills, autonomy, analytical mindset, coaching, training
  • Type: Full-time
  • Salary: 45000

Brandbank

Brandbank (a NielsenIQ company) is one of the world’s largest providers of trusted digital product content for eCommerce sites, mobile shopping apps and virtua…

Customer Onboarding Analyst

Bezons

  • Skills: customer onboarding, relationship management, data analysis, customer satisfaction, performance metrics, issue resolution, process improvement, cross-department collaboration, B2B, FMCG
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Alan

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, …

Customer Success Manager

Paris

  • Skills: Customer Success, B2B, Onboarding, Stakeholder Engagement, Product Education, Project Management, Change Management, Customer Centricity, Health Insurance, SaaS
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinc…

Customer Success Manager

Paris

  • Skills: Customer Success, SaaS, CRM, Salesforce, Email Marketing, Communication Technologies, Account Management, Presentation Skills, Business Growth, Client Retention
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Dust

We're creating a new AI operating system that has the potential to change the way companies operate.

Customer Success Manager

Paris

  • Skills: Customer Success, SaaS, GenAI, adoption strategies, retention, stakeholders, digital strategies, technical concepts, product knowledge, AI-driven products
  • Type: full_time
  • Salary: {'min': 60000.0, 'max': 90000.0, 'period': 'annual', 'currency': 'EUR'}

Alan

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, …

Customer Success Manager

Paris

  • Skills: customer success, B2B, digital solution, engagement, onboarding, stakeholders, project management, communication, product education, analytics
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}