57 Customer Success Management jobs in Paris.

Hiring now: Mgr Customer Exp Emea @ Nutanix, Sr Customer Success Mgr @ Forter, Customer Onboarding Team @ Bigblue, Dir Customer Success @ Odaseva, Customer Success Mgr @ Giskard, Customer Success Mgr Csm @ Silae, Customer Success Mgr @ Upflow, Revenue Growth Analyst @ Qonto, Customer Success Exec App @ Ogury, Customer Success Mgr @ Alan.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (36) SaaS (10) Onboarding (8) customer success (7) Account Management (7) customer experience (6) Collaboration (5) Adoption (5) retention (4) Customer Satisfaction (4)

đź“Ť Locations

Paris (51) Levallois-Perret (4) Tremblay-en-France (1) Issy-les-Moulineaux (1)
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Nutanix

Manager Customer Experience, EMEA Tremblay-en-France
Skills & Focus: customer experience, customer satisfaction, team management, stakeholders, customer success, technical capability, SaaS, leadership, relationship building, diversity and inclusion
Experience: 7 to 10 years of experience in customer success or customer experience roles, with 3 to 5 years in a management position.
Type: Full-time

Forter

Senior Customer Success Manager Paris
Skills & Focus: Customer Success, client stakeholders, business reviews, upsell opportunities, retention, SaaS startup, train clients, technical inquiries, data maintenance, cross-department collaboration
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? The Forter…
Experience: 5+ years of post-live, client-facing Customer Success experience
Type: Full-time
Benefits: Competitive salary and bonus plan, Restricted Stock Units (RSUs), Private health insurance (including vision and dental…

Bigblue

Customer Onboarding Team Lead Paris
Skills & Focus: Customer Onboarding, Team Management, Coaching, Process Improvements, Merchant Relationship, Upsell Strategies, Performance Metrics, Escalation Handling, Collaboration, Commercial Strategies
About the Company: Bigblue helps independent brands fight back against their struggles in e-commerce by providing logistics solutions in partnership with platforms like Shopify a…
Type: Full-time

Odaseva

Director, Customer Success Paris
Skills & Focus: Customer Success, Project Manager, Consultant, Product Expert, Customer Satisfaction, Adoption, Retention, Data Protection, Operational Integrity, Compliance
About the Company: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Giskard

Customer Success Manager Paris
Skills & Focus: Customer Success, Consulting, Project Management, AI Projects, Large Language Models, Stakeholder Management, Communication Skills, Customer-Centric, Early-Stage Startup, Diversity and Inclusivity
About the Company: Giskard defends the vision of a Responsible AI that serves the economic performance of companies while respecting the rights of citizens. They are building a h…
Experience: Minimum of 3 years' experience in Customer Success or Consulting roles.
Salary: between 50 K€ and 75 K€ / year (brut) + 0.1 - 0.2% of equity
Type: Full-time
Benefits: Remote-flex policy, health insurance plan with SideCare and AXA, significant equity package, remote office kit.

Silae

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, SaaS, HR software, partner onboarding, stakeholder communication, partner satisfaction, feedback collection, commercial relationship, problem solving, adaptability
About the Company: Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines (SIRH, de…
Experience: 2 years
Benefits: Flexibilité télétravail : 2 jours/semaine /multisites, Titres restaurant (9€/jour), 6.5 à 8 RTT/ an, Participation élev…

Upflow

Customer Success Manager Paris
Skills & Focus: Customer Success Manager, EMEA accounts, Net Revenue Retention, account expansion, customer satisfaction, strategic account plans, automations, collaborate cross-functionally, finance industry, excellent communication skills
About the Company: Upflow provides the first global Financial Relationship Management (FRM) platform - a revolutionary approach to helping B2B businesses get paid more effectivel…
Experience: 3+ years experience in a CSM role or similar position
Type: Full-time

Qonto

Revenue Growth Analyst Paris
Skills & Focus: analytical mindset, revenue optimization, client retention, monetization strategies, performance measurement, cross-functional collaboration, SaaS business model, strategic recommendations, KPIs, growth team
About the Company: Qonto is dedicated to creating a finance workspace for SMEs, offering business-class tools alongside 24/7 support, guiding businesses through finance operation…

Ogury

Customer Success Executive Apprentice Paris
Skills & Focus: Customer Success, Advertising, Campaigns, Client Satisfaction, Sales, AdOps, Teamwork, Communication, AI, Data
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: apprenticeship

Alan

Customer Success Manager Paris
Skills & Focus: Customer Success, B2B, Digital Solutions, Onboarding, Stakeholder Engagement, Product Education, Project Management, Customer Loyalty, Communication Skills, Change Management
About the Company: Alan's vision is to make prevention the new norm of care for all. We're building a vertically integrated health partner that seamlessly unites insurance and sm…
Experience: 3-5 years of proven track record in customer success or enterprise account management
Type: Contract
Benefits: Generous equity packages, flexible working hours, delightful healthcare insurance, learning & training opportunities, p…

Aircall

Customer Success Manager Paris
Skills & Focus: Customer Success, Relationship Building, Tech-savvy, Client Base, Support, Business Growth, Multicultural Team, Communication, Empower, Passionate
About the Company: Aircall creates technology that fuels accessible, transparent, and collaborative communication to empower a base of 20,000+ customers (and growing) to make aut…
Type: Full-time

Botify

SEO Success Manager Paris
Skills & Focus: SEO, Success Manager, Technical SEO, e-commerce, customer experiences, post-sales lifecycle, onboarding, project execution, customer retention, AI
About the Company: Botify is a global, enterprise software company focused on enabling the most ambitious brands to leverage organic search as a high-impact, performance marketin…
Experience: Deep understanding of Technical SEO for enterprise e-commerce websites, exceptional problem-solving skills

Sociabble

Customer Success Manager Paris
Skills & Focus: project management, customer success, change management, communication, employee engagement, performance, adoption, training, stakeholder meetings, analytics

Corcentric

Customer Success Manager (CSM) Paris
Skills & Focus: customer success, customer onboarding, SaaS, procure-to-pay, change management, technical support, stakeholder engagement, business reviews, product adoption, customer experience
About the Company: Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentri…
Experience: Experience in a customer success or account management role; Experience in a SaaS environment; Bachelor’s degree in business or relevant field, or equivalent working experience.

Notion

Dedicated Customer Success Manager, France Paris
Skills & Focus: Customer Success, onboarding, product adoption, account growth, Sales team collaboration, renewals, customer engagement, churn mitigation, user communities, SaaS products
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 5+ years experience of Customer Success at a fast growing software company
Type: Full-time

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: customer lifecycle, cybersecurity, account-centric, adoption, customer success, cloud security, DevSecOps, network security, relationship management, C-suite
About the Company: Palo Alto Networks aims to be the cybersecurity partner of choice, focusing on protecting the digital way of life.
Experience: 8+ years of professional experience in a customer-facing role
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Nielseniq

Customer Success Manager E-Commerce Paris
Skills & Focus: Customer Success, E-commerce, Data-driven, Onboarding, Product-oriented, Proactivity, Ownership, Collaboration, Market Intelligence, Customer Satisfaction
About the Company: NielsenIQ Digital Purchases specializes in providing data-driven insights and solutions to enhance customer experience in E-commerce.
Experience: between 2 years minimum and 5 years
Type: CDI
Benefits: hybrid working model: 2 days of remote work per week and flexible hours

Mirakl

Junior Customer Success Consultant B2C Paris
Skills & Focus: Customer Success, Marketplace, Consulting, e-commerce, Project Management, Client-facing, Business Relationships, KPI Analysis, Dynamic, Analytical Skills
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with a transformative way to drive significant growth and efficiency in thei…
Experience: A first experience is recommended, ideally in a Marketplace or Consulting
Benefits: Great Place to Work company

Odaseva

VP, Customer Success for EMEA Paris
Skills & Focus: Customer Success, EMEA, data security, Salesforce, enterprise, Zero Trust architecture, compliance, data restoration, operational integrity, data protection
About the Company: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Hokodo

Senior Customer Success Manager Paris
Skills & Focus: Onboarding, Adoption produit, Partenaire de confiance, Croissance & expansion, Voix du client, Gestion de projet, Relation client, Upsell, Stratégie, Fintech
About the Company: Nous sommes une équipe internationale et diverse d’experts de la finance, de la Tech et de la Data Science, œuvrant dans l'objectif commun de moderniser les pa…
Experience: Minimum 5 ans d’expérience en Customer Success, Account Management ou Conseil Stratégique.
Type: Full-time
Benefits: Des BSPCE, un budget de formation annuel, participation aux activités sportives, des titres restaurant, télétravail à l…

Pennylane

Senior Strategy & Operations Paris
Skills & Focus: Customer Success, Partner Success, Salesforce, Onboarding, Support Client, Satisfaction, Process Optimization, Data Analysis, Strategic Decision Making, Problem Solving
About the Company: Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. Nous aidons les entrepreneurs à se débarra…
Experience: 5+ years
Type: Full-time

Sociabble

Customer Success Manager Paris
Skills & Focus: Customer Success, project implementation, change management, communication strategies, client engagement, performance analysis, training, stakeholder meetings, project planning, business development
Type: Full-time

Foxintelligence

Analyst Customer Success Generalist Paris
Skills & Focus: Customer Success, E-commerce, Data Analysis, Onboarding, Client Satisfaction, Product Roadmap, Proactivity, Collaboration, Market Intelligence, Sales
Experience: 2 to 5 years in e-commerce or market intelligence

Aircall

Manager of Customer Success Paris
Skills & Focus: Customer Success, Team Leadership, Customer Experience, Retention, Adoption, Growth, Communication Technology, Collaboration, Customer Outcomes, Southern Europe
About the Company: Aircall creates technology that fuels accessible, transparent and collaborative communication to empower over 20,000 customers to make authentic, human connect…
Experience: 3+ years in customer success management
Type: Full-time

Contentsquare

Senior Manager Customer Experience Marketing Paris
Skills & Focus: customer experience, customer loyalty, brand advocacy, cross-functional teams, Sales, Product, Customer Success, Marketing, experience analytics, global team
About the Company: Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and s…
Type: Full-time

Skeepers

Customer Success Manager Paris
Skills & Focus: Customer Success, strategic relationships, SaaS, consultative approach, stakeholder management, community management, performance analysis, digital industry, adaptability, teamwork
About the Company: Skeepers is the European leader in shopper engagement solutions, providing a fully integrated one-stop-shop UGC suite for brands. They focus on authentic exper…
Experience: 3 years of experience in similar roles
Type: Full-time
Benefits: Remote work opportunities, SWILE card, 50% Navigo pass coverage, Sogarep mutual insurance, supportive team culture, and…

Lempire

Key Account Manager / Customer Success Manager Paris
Skills & Focus: Customer Success, Account Management, Onboarding, Customer Retention, Upsells, Engagement, SaaS, Business Results, Client Relationships, Problem Solving
About the Company: At lempire, we're a passionate team on a mission to help individuals and businesses grow. We are a B2B SaaS company valued at $150 million, offering a suite of…
Experience: Experience in SaaS or Customer Success is a plus
Type: Full-time
Benefits: Ownership of a high-value client portfolio, hands-on experience in customer success, dynamic international environment

Back Market

Head of Customer Experience Analytics Paris
Skills & Focus: customer experience, analytics, data-driven, customer engagement, retention, experimentation, predictive analytics, team leadership, cross-functional collaboration, performance measurement
About the Company: We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective enviro…

Anaplan

Principal Customer Success Business Partner – EMEA Consolidation Customers Paris
Skills & Focus: Customer Success, Financial Close, Reporting Solutions, Consolidation, Sales, Account Management, Enterprise Customers, Strategic Advisor, SaaS Platforms, Communication Skills
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: Proven experience managing enterprise customers with complex Consolidation or Financial Close & Reporting solutions.
Benefits: Diversity, equity, inclusion, and belonging.

Payplug

Account Manager Paris
Skills & Focus: Customer Success Management, Account Management, fintech, paiement, data analysis, client relationships, performance optimization, upsell, partnership development, high impact strategies
About the Company: Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …
Experience: 5 années d'expérience
Type: Full-time
Benefits: Organisation de travail hybride, 25 CP, 10 RTT, carte Swile, mutuelle santé, abonnements transports.

Splunk

Customer Success Executive Paris
Skills & Focus: Customer Success, Technology, Cybersecurity, IT Operations, Observability, SaaS, Customer Engagement, Business Reviews, Value Realization, Customer Experience
About the Company: Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep t…
Experience: Experienced, tenured, SaaS-focused CSM with a track record of delivering technology-based outcomes.
Type: Hybrid Remote

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: Customer Success, Post-Sales, Account Management, Cloud Security, DevSecOps, Network Security, Security Operations, Customer Guidance, Value Realization, C-suite Engagement
About the Company: Palo Alto Networks is committed to being the cybersecurity partner of choice, protecting our digital way of life. We are focused on challenging and disrupting …
Experience: 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account with over 1,000 eligible items, mental and financial health resources, personal…

Mollie

Customer Success Manager Paris
Skills & Focus: Customer Success, Retention, Account Growth, Relationships, Problem-solving, Customer Satisfaction, Upsell, Payments Industry, CRM, Fluency in French and English
About the Company: At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We serve more than 250,000 businesses across Europ…
Experience: 5+ years

Botify

SEO Success Manager Paris
Skills & Focus: SEO, Technical SEO, customer success, onboarding, project execution, enterprise e-commerce, problem-solving, customer experience, performance marketing, retention
About the Company: Botify is a global, enterprise software company focused on enabling the most ambitious brands to leverage organic search as a high-impact, performance marketin…
Experience: Deep understanding of Technical SEO for enterprise e-commerce websites

360learning

Client Success Partner Paris
Skills & Focus: Client Success, Enterprise, digital training, relationship, HR executives, usage, adoption, impact, contracts, renewal

Yext

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, Adoption, Retention, Customer Satisfaction, Digital Marketing Technologies, Customer Data Analysis, Renewals Management, KPI Achievement, Analytical Skills, Project Management
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: A minimum of 5 years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers.
Type: Full-time

Splunk

Customer Success Executive Paris
Skills & Focus: Customer Success, Customer Engagement, Technology, Cybersecurity, IT Operations, Observability, SaaS, Customer Experience, Enterprise Accounts, Strategy
About the Company: The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.
Experience: Experienced, tenured, SaaS-focused CSM with a track record of delivering technology-based outcomes
Type: Full-time

Pennylane

Head of Account Management Paris
Skills & Focus: customer success, relationship management, growth strategy, team leadership, performance monitoring, coaching, commercial deployment, TPE/PME engagement, service optimization, data-driven
About the Company: Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. Ils aident les entrepreneurs à se débarras…
Experience: Expérience managériale illustrée dans des contextes à forte croissance
Type: Full-time

Ogury

Customer Success Manager Paris
Skills & Focus: Customer Success, Mobile Advertising, Client Satisfaction, Media Strategies, Account Monitoring, Client Growth, Portfolio Management, Re-booking, Up-selling, International Team
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: Full-time

Algolia

Customer Success Advocate (Renewals Manager) Paris
Skills & Focus: renewals, SaaS, customer success, negotiation, account management, growth opportunities, contract, renewal process, collaboration, pipeline management
About the Company: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at i…
Experience: 3+ years of relevant experience
Type: Hybrid

Finary

Head of Customer Care & Operations Paris
Skills & Focus: customer care, operations, leadership, scaling teams, B2C, analytical thinking, regulatory compliance, communication, collaboration, customer retention
About the Company: At Finary, we are on a mission to create the money management experience we’ve always dreamt of. We are building a one-stop shop that empowers a new generation…
Type: Full time
Benefits: A competitive compensation package, freedom and responsibilities to express your talent, ability to have a real impact.

Payplug

Customer Success Manager Paris
Skills & Focus: Customer Success Management, Account Management, Customer relationship, Payment solutions, E-commerce, Fintech, Data analysis, Client performance, Upsell, Partnership development
About the Company: Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de …
Experience: 2+ years in Customer Success Management or Account Management, ideally in fintech.
Type: Full-time
Benefits: Hybrid work organization, 25 days annual leave, health insurance, transport subsidies, and wellness activities.

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: Customer Success, Account Management, Cybersecurity, Cloud, Network Ops, DevSecOps, AI Security, Customer Journey, Customer Deployment, Cross-Functional Collaboration
About the Company: Palo Alto Networks is a global cybersecurity leader advancing the way people and organizations operate. They specialize in comprehensive cybersecurity solution…
Type: Full-time

Nutanix

Staff Customer Experience Manager Paris
Skills & Focus: customer experience, customer satisfaction, relationship building, technical expertise, data center technology, virtualization, hyper-converged solutions, customer success plans, NCX certification, cross-functional teams
Experience: 5+ years

Anaplan

Customer Success Business Partner (CSBP) Paris
Skills & Focus: Customer Success, SaaS, Technical Customer Success, Project Leadership, Technology Consulting, Advisory Consulting, Stakeholder Management, Cross-functional Teams, Sales Pipeline Development, ROI Maximization
About the Company: At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform.
Experience: Proven experience in Technical Customer Success, SaaS platforms, Project leadership, Technology Consulting, Technology Solutions Development, Advisory Consulting.
Type: Full-time

Nielseniq

Assistant Customer Success Manager Paris
Skills & Focus: Customer Success, client support, digital strategies, product evolution, training, upsell, consulting, analyses, problem resolution, new features

Botify

SEO Success Manager Paris
Skills & Focus: SEO, Success Manager, Technical SEO, e-commerce, customer experiences, onboarding, project execution, post-sales lifecycle, insights, retention
About the Company: Botify is a global, enterprise software company focused on enabling the most ambitious brands to leverage organic search as a high-impact, performance marketin…
Experience: deep understanding of Technical SEO for enterprise e-commerce websites

Freshworks

Lead Customer Success Manager Paris
Skills & Focus: Customer Success, consultative, strategic consultant, account expansion, C-level stakeholders, customer engagement, Freshworks adoption, relationship building, coaching, product implementation

Anaplan

Customer Success Business Partner Paris
Skills & Focus: Customer Success, SaaS, Project leadership, Technical consulting, User adoption, Customer health, Client relationship, Cross-functional teams, ROI, Sales pipeline
About the Company: Anaplan is a team of innovators focused on optimizing business decision-making through their scenario planning and analysis platform. Their customers include n…
Experience: Proven experience in Technical Customer Success, SaaS platforms, Project leadership, Technology Consulting, Technology Solutions Development, Advisory Consulting.
Type: Full-time

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: customer lifecycle, Account Management, relationship management, Cloud, DevSecOps, Network, AI security, customer deployment, success plans, customer health

Dext

Customer Success Paris
Skills & Focus: Customer Success, Onboarding, Adoption, Expert-comptable, Digital tools, Training, Strategy, Team collaboration, Problem-solving, English proficiency
About the Company: Dext est une entreprise de la FinTech créée à Londres et implantée en France depuis 2015. Présente dans 6 pays et avec près de 400 salariés dans le monde, nous…
Experience: Avoir une première expérience en tant que CSM ou sur un poste similaire.
Type: Full-time
Benefits: Avantages classiques mais essentiels (Carte Swile titres-restaurants de 10€ par jour, mutuelle Alan prise en charge à 1…

Devoteam

Customer Success Manager Levallois-Perret
Skills & Focus: Customer Success, Whoz, data quality, data cleaning, testing features, user support, incident management, service catalog, training sessions, community engagement
About the Company: Devoteam is a multinational consulting firm specializing in digital transformation and IT services.

Sap

Solution Advisor Senior Specialist - F/M Levallois-Perret
Skills & Focus: Customer Experience, Sales Cycle, Business Process Discovery, Solution Recommendations, Account Strategy, Storytelling, Customer Engagement, Deployment, Adoption, Revenue Growth
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Experience: at least 5 years experience with increasing amount of responsibility
Type: Regular Full Time
Benefits: a variety of benefit options for you to choose from

Devoteam G Cloud

Customer Success Manager GCP Levallois-Perret
Skills & Focus: Customer Success, Google Cloud Platform, Content Creation, Churn Prevention, Strategic Monitoring, Internal/External Communication, Collaboration, Market Trends, Content Marketing, Relationship Building
About the Company: Devoteam G Cloud is a dynamic and challenging environment focused on customer success and Google Cloud Platform expertise.
Customer Success Manager GCP Levallois-Perret
Skills & Focus: Customer Success, Google Cloud Platform, Client Relationships, Churn Prevention, Technical Expertise, Ecosystem Navigation, Usage Analysis, Client Communication, Optimization Opportunities, Proactive Support
About the Company: Devoteam G Cloud specializes in Google Cloud solutions, focusing on client success and technical expertise.

Dailymotion

Customer Success Manager Issy-les-Moulineaux
Skills & Focus: Customer Success, Onboarding, Customer Relationship Management, Client Retention, Technical Understanding, Problem Solving, Project Coordination, Customer Engagement, Continuous Improvement, Action Plans