34 Customer Onboarding And Success jobs in Paris.

Hiring now: Mgr Customer Exp Emea @ Nutanix, Sr Customer Success Mgr @ Forter, Customer Onboarding Team @ Bigblue, Dir Customer Success @ Odaseva, Customer Success Mgr @ Giskard, Customer Success Mgr Csm @ Silae, Apprentice Enablement @ Salesforce, Mgr Solutions Eng @ Adyen, Customer Success Exec App @ Ogury, Account Mgr @ Pennylane.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (20) SaaS (7) Onboarding (7) Project Management (5) customer success (4) Collaboration (4) communication (4) training (4) customer experience (3) Customer Satisfaction (3)

đź“Ť Locations

Paris (32) Tremblay-en-France (1) Courbevoie (1)
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Nutanix

Manager Customer Experience, EMEA Tremblay-en-France
Skills & Focus: customer experience, customer satisfaction, team management, stakeholders, customer success, technical capability, SaaS, leadership, relationship building, diversity and inclusion
Experience: 7 to 10 years of experience in customer success or customer experience roles, with 3 to 5 years in a management position.
Type: Full-time

Forter

Senior Customer Success Manager Paris
Skills & Focus: Customer Success, client stakeholders, business reviews, upsell opportunities, retention, SaaS startup, train clients, technical inquiries, data maintenance, cross-department collaboration
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? The Forter…
Experience: 5+ years of post-live, client-facing Customer Success experience
Type: Full-time
Benefits: Competitive salary and bonus plan, Restricted Stock Units (RSUs), Private health insurance (including vision and dental…

Bigblue

Customer Onboarding Team Lead Paris
Skills & Focus: Customer Onboarding, Team Management, Coaching, Process Improvements, Merchant Relationship, Upsell Strategies, Performance Metrics, Escalation Handling, Collaboration, Commercial Strategies
About the Company: Bigblue helps independent brands fight back against their struggles in e-commerce by providing logistics solutions in partnership with platforms like Shopify a…
Type: Full-time

Odaseva

Director, Customer Success Paris
Skills & Focus: Customer Success, Project Manager, Consultant, Product Expert, Customer Satisfaction, Adoption, Retention, Data Protection, Operational Integrity, Compliance
About the Company: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Giskard

Customer Success Manager Paris
Skills & Focus: Customer Success, Consulting, Project Management, AI Projects, Large Language Models, Stakeholder Management, Communication Skills, Customer-Centric, Early-Stage Startup, Diversity and Inclusivity
About the Company: Giskard defends the vision of a Responsible AI that serves the economic performance of companies while respecting the rights of citizens. They are building a h…
Experience: Minimum of 3 years' experience in Customer Success or Consulting roles.
Salary: between 50 K€ and 75 K€ / year (brut) + 0.1 - 0.2% of equity
Type: Full-time
Benefits: Remote-flex policy, health insurance plan with SideCare and AXA, significant equity package, remote office kit.

Silae

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, SaaS, HR software, partner onboarding, stakeholder communication, partner satisfaction, feedback collection, commercial relationship, problem solving, adaptability
About the Company: Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines (SIRH, de…
Experience: 2 years
Benefits: Flexibilité télétravail : 2 jours/semaine /multisites, Titres restaurant (9€/jour), 6.5 à 8 RTT/ an, Participation élev…

Salesforce

Apprentice Enablement Paris
Skills & Focus: program management, enablement, communication, organization, problem-solving, multi cultural environment, impact reporting, program schedule, track and report, customer success
About the Company: Salesforce is an American cloud-based software company that provides customer relationship management software and applications focused on sales and customer s…
Experience: 0-1 years
Type: Full time
Benefits: Engaging events, networking opportunities, and skills development sessions.

Adyen

Manager, Solutions Engineering Paris
Skills & Focus: Implementation Engineers, Unified Commerce, customer experience, integrations, technical challenges, collaboration, coaching, strategic initiatives, global organization, proactive attitude
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: At least 2 years in building and managing a team of implementation managers, technical consultants, or technical project managers.

Ogury

Customer Success Executive Apprentice Paris
Skills & Focus: Customer Success, Advertising, Campaigns, Client Satisfaction, Sales, AdOps, Teamwork, Communication, AI, Data
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: apprenticeship

Pennylane

Account Manager Paris
Skills & Focus: Account Management, Sales, Client onboarding, Customer Relationship, SaaS, FinTech, Strategic Planning, Collaboration, Performance Analysis, Training and Support
About the Company: Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen.
Experience: 3+ years in sales functions, ideally in SaaS BtoB
Type: Full-time

Alan

Customer Success Manager Paris
Skills & Focus: Customer Success, B2B, Digital Solutions, Onboarding, Stakeholder Engagement, Product Education, Project Management, Customer Loyalty, Communication Skills, Change Management
About the Company: Alan's vision is to make prevention the new norm of care for all. We're building a vertically integrated health partner that seamlessly unites insurance and sm…
Experience: 3-5 years of proven track record in customer success or enterprise account management
Type: Contract
Benefits: Generous equity packages, flexible working hours, delightful healthcare insurance, learning & training opportunities, p…

Datadog

Product Manager II - Onboarding, Product Adoption Paris
Skills & Focus: Product Manager, Onboarding, Product Adoption, SaaS, B2B, User Experience, Metrics, Team Collaboration, Data Analysis, Technology
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We enable digital transformation, cloud migration, and infrastruc…
Experience: 3+ years as a Product Manager, ideally at a SaaS B2B company
Type: Full-time
Benefits: New hire stock equity (RSUs) and employee stock purchase plan (ESPP), Continuous professional development, inclusive co…

Skello

Customer Onboarding Specialist Paris
Skills & Focus: customer onboarding, client satisfaction, SaaS, Salesforce, CRM, e-learning, training, communication, problem solving, teamwork
About the Company: Skello est une société européenne qui a pour mission de réinventer l’expérience de travail des équipes sur le terrain en leur permettant de mieux anticiper, s’…

Sociabble

Customer Success Manager Paris
Skills & Focus: project management, customer success, change management, communication, employee engagement, performance, adoption, training, stakeholder meetings, analytics

Adyen

Team Lead, Implementation Paris
Skills & Focus: Implementation Engineers, customer experience, integrations, collaborative team, project management, strategic initiatives, stakeholders, data-driven, global organization, Unified Commerce
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: At least 2 years of experience in building and managing a team of implementation managers, technical consultants, or technical project managers

Skello

Stagiaire Customer Onboarding Paris
Skills & Focus: customer onboarding, animation d'équipe, gestion administrative, migration des données, intégration clients, suivi des inscriptions, amélioration continue, formation, plateforme SaaS, optimisation des plannings
About the Company: Skello est une entreprise innovante, spécialisée dans la gestion des plannings et des ressources humaines. Nous aidons les entreprises à optimiser la gestion d…
Experience: DĂ©butant
Type: Stage
Benefits: Stage enrichissant, environnement stimulant, responsabilité dans des projets impactants

Nielseniq

Customer Success Manager E-Commerce Paris
Skills & Focus: Customer Success, E-commerce, Data-driven, Onboarding, Product-oriented, Proactivity, Ownership, Collaboration, Market Intelligence, Customer Satisfaction
About the Company: NielsenIQ Digital Purchases specializes in providing data-driven insights and solutions to enhance customer experience in E-commerce.
Experience: between 2 years minimum and 5 years
Type: CDI
Benefits: hybrid working model: 2 days of remote work per week and flexible hours

Mirakl

Junior Customer Success Consultant B2C Paris
Skills & Focus: Customer Success, Marketplace, Consulting, e-commerce, Project Management, Client-facing, Business Relationships, KPI Analysis, Dynamic, Analytical Skills
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with a transformative way to drive significant growth and efficiency in thei…
Experience: A first experience is recommended, ideally in a Marketplace or Consulting
Benefits: Great Place to Work company

Hokodo

Senior Customer Success Manager Paris
Skills & Focus: Onboarding, Adoption produit, Partenaire de confiance, Croissance & expansion, Voix du client, Gestion de projet, Relation client, Upsell, Stratégie, Fintech
About the Company: Nous sommes une équipe internationale et diverse d’experts de la finance, de la Tech et de la Data Science, œuvrant dans l'objectif commun de moderniser les pa…
Experience: Minimum 5 ans d’expérience en Customer Success, Account Management ou Conseil Stratégique.
Type: Full-time
Benefits: Des BSPCE, un budget de formation annuel, participation aux activités sportives, des titres restaurant, télétravail à l…

Pennylane

Senior Strategy & Operations Paris
Skills & Focus: Customer Success, Partner Success, Salesforce, Onboarding, Support Client, Satisfaction, Process Optimization, Data Analysis, Strategic Decision Making, Problem Solving
About the Company: Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. Nous aidons les entrepreneurs à se débarra…
Experience: 5+ years
Type: Full-time

Sociabble

Customer Success Manager Paris
Skills & Focus: Customer Success, project implementation, change management, communication strategies, client engagement, performance analysis, training, stakeholder meetings, project planning, business development
Type: Full-time

Back Market

Business Support Intern Paris
Skills & Focus: business support, intern, onboarding, sellers, support, processes, EU, UK, experience, certified
About the Company: Back Market is the leading global marketplace for refurbished devices, which help the planet by lowering our collective environmental impact — to the tune of u…

Qonto

Customer Success Onboarding Specialist Paris
Skills & Focus: Customer Success, Onboarding, KYC, KYB, Fintech, Customer Care, Communication skills, Problem-solving, Continuous improvement, Teamwork
About the Company: Qonto is an online business account that streamlines day-to-day banking for SMEs and freelancers through invoicing, bookkeeping, and spend management tools. It…
Experience: Experience in Customer Care, Support or Onboarding, focusing on KYC/KYB validation, ideally in a fintech or banking environment
Type: Full-time
Benefits: Continuous training sessions, hybrid working environment, clear paths for professional growth, international and divers…

Anaplan

Principal Customer Success Business Partner – EMEA Consolidation Customers Paris
Skills & Focus: Customer Success, Financial Close, Reporting Solutions, Consolidation, Sales, Account Management, Enterprise Customers, Strategic Advisor, SaaS Platforms, Communication Skills
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: Proven experience managing enterprise customers with complex Consolidation or Financial Close & Reporting solutions.
Benefits: Diversity, equity, inclusion, and belonging.

Splunk

Customer Success Executive Paris
Skills & Focus: Customer Success, Technology, Cybersecurity, IT Operations, Observability, SaaS, Customer Engagement, Business Reviews, Value Realization, Customer Experience
About the Company: Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep t…
Experience: Experienced, tenured, SaaS-focused CSM with a track record of delivering technology-based outcomes.
Type: Hybrid Remote

Anaplan

Principal Platform Adoption Specialist Paris
Skills & Focus: customer success, platform adoption, technical advisor, software adoption, EPM, SPM, SCM products, data analytics, facilitation skills, continuous improvement
About the Company: Anaplan is a leading scenario planning and analysis platform that focuses on optimizing business decision-making. They are dedicated to customer success and ch…
Experience: Experience in customer success, consulting, or professional services, with a proven track record in driving software adoption; hands-on Anaplan model-building experience; strong understanding of complex planning functions.
Benefits: Diversity, equity, inclusion, and belonging initiatives; reasonable accommodation for individuals with disabilities.

Yext

Customer Success Manager (CSM) Paris
Skills & Focus: Customer Success, Adoption, Retention, Customer Satisfaction, Digital Marketing Technologies, Customer Data Analysis, Renewals Management, KPI Achievement, Analytical Skills, Project Management
About the Company: Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands …
Experience: A minimum of 5 years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers.
Type: Full-time

Finary

Head of Customer Care & Operations Paris
Skills & Focus: customer care, operations, leadership, scaling teams, B2C, analytical thinking, regulatory compliance, communication, collaboration, customer retention
About the Company: At Finary, we are on a mission to create the money management experience we’ve always dreamt of. We are building a one-stop shop that empowers a new generation…
Type: Full time
Benefits: A competitive compensation package, freedom and responsibilities to express your talent, ability to have a real impact.

Palo Alto Networks

Service Delivery Leader Paris
Skills & Focus: Customer Success, Account Management, Cybersecurity, Cloud, Network Ops, DevSecOps, AI Security, Customer Journey, Customer Deployment, Cross-Functional Collaboration
About the Company: Palo Alto Networks is a global cybersecurity leader advancing the way people and organizations operate. They specialize in comprehensive cybersecurity solution…
Type: Full-time

Nielseniq

Assistant Customer Success Manager Paris
Skills & Focus: Customer Success, client support, digital strategies, product evolution, training, upsell, consulting, analyses, problem resolution, new features

Freshworks

Lead Customer Success Manager Paris
Skills & Focus: Customer Success, consultative, strategic consultant, account expansion, C-level stakeholders, customer engagement, Freshworks adoption, relationship building, coaching, product implementation

Anaplan

Customer Success Business Partner Paris
Skills & Focus: Customer Success, SaaS, Project leadership, Technical consulting, User adoption, Customer health, Client relationship, Cross-functional teams, ROI, Sales pipeline
About the Company: Anaplan is a team of innovators focused on optimizing business decision-making through their scenario planning and analysis platform. Their customers include n…
Experience: Proven experience in Technical Customer Success, SaaS platforms, Project leadership, Technology Consulting, Technology Solutions Development, Advisory Consulting.
Type: Full-time

Dext

Customer Success Paris
Skills & Focus: Customer Success, Onboarding, Adoption, Expert-comptable, Digital tools, Training, Strategy, Team collaboration, Problem-solving, English proficiency
About the Company: Dext est une entreprise de la FinTech créée à Londres et implantée en France depuis 2015. Présente dans 6 pays et avec près de 400 salariés dans le monde, nous…
Experience: Avoir une première expérience en tant que CSM ou sur un poste similaire.
Type: Full-time
Benefits: Avantages classiques mais essentiels (Carte Swile titres-restaurants de 10€ par jour, mutuelle Alan prise en charge à 1…

Iqvia

Alternance - Customer Success F/ H Courbevoie
Skills & Focus: Customer Success, Data, Project Management, Automation, Process Improvement, Collaboration, Communication, Client Support, Documentation, Teamwork
About the Company: IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industrie…
Experience: Bac +4/5 au sein d’une école d’ingénieur, avec une dominante Data / Tech / Biomédicale / Généraliste…
Type: Part time
Benefits: Benefits programs are designed to meet your total well-being needs so you can thrive at work and at home.