5 Customer Success Management jobs in Ottawa.

Hiring now: Customer Success Program @ Surveymonk, Eng Mgr @ Veeva Syst, Client Service Mgr Benefi @ Telus, Customer Success Mgr Temp @ Ziff Davis.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (3) SaaS (3) project management (2) customer retention (2) data analysis (2) Salesforce (2) program management (1) cross-functional collaboration (1) business automation (1) operational strategy (1)

đź“Ť Locations

Ottawa (5)
🔍 Go to full job search

Surveymonkey

Customer Success Program Manager Ottawa
Skills & Focus: Customer Success, SaaS, program management, project management, customer retention, data analysis, cross-functional collaboration, Salesforce, business automation, operational strategy
About the Company: SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive des…
Experience: 4+ years of Program Management or Customer Success experience

Veeva Systems

Engineering Manager Ottawa
Skills & Focus: Engineering Manager, team leadership, software solutions, agile environment, problem solving, life sciences, customer success, employee success, public benefit corporation, SaaS
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Type: Full-time
Benefits: flexibility to work from home or in the office

Surveymonkey

Customer Success Program Manager Ottawa
Skills & Focus: Customer Success, Program Management, SaaS, project management, customer retention, engagement, data analysis, business systems, Salesforce, program documentation
About the Company: SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive des…
Experience: 4+ years of Program Management or Customer Success experience
Benefits: SurveyMonkey offers forward-looking benefits policies including annual holiday refresh, learning and development opport…

Telus

Client Service Manager - Benefits Management & Enrollment Solutions Ottawa
Skills & Focus: Client Services, Team Development, Client Portfolio Health, Operational Excellence, Performance Management, Risk Management, Process Optimization, Stakeholder Management, Benefits Management, Customer Experience
About the Company: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solut…
Experience: 10+ years experience in benefits administration and enrollment industry, including systems, processes; 5+ years leading client-facing teams.
Salary: $92,000-$138,000
Type: Full Time
Benefits: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, …

Ziff Davis

Customer Success Manager (Temp) Ottawa
Skills & Focus: Customer Success, Onboarding, Email Marketing, Client Retention, Churn Reduction, Product Adoption, Revenue Growth, Client Issues, Education, Upsell Opportunities
About the Company: Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and …
Experience: 1-2 years of experience in the field of Customer Success, AM, or Sales in software or other solutions-based offerings (preferably SaaS)
Type: Temporary
Benefits: Health, Vision, Parental Leave, Maternity Leave, Dental, RRSP, Employee Assistance Program, Employee Stock Purchase Pro…