5 Customer Operations jobs in Ottawa.

Hiring now: Customer Success Program @ Surveymonk, Implementation Consultant @ Lightspeed, Sr Prod Mgr @ Lightspeed, Mgr Of Support Ops @ Fullscript.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (2) SaaS (2) project management (2) customer retention (2) data analysis (2) Salesforce (2) program management (1) cross-functional collaboration (1) business automation (1) operational strategy (1)

đź“Ť Locations

Ottawa (5)
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Surveymonkey

Customer Success Program Manager Ottawa
Skills & Focus: Customer Success, SaaS, program management, project management, customer retention, data analysis, cross-functional collaboration, Salesforce, business automation, operational strategy
About the Company: SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive des…
Experience: 4+ years of Program Management or Customer Success experience

Lightspeed Commerce

Implementation Consultant II Ottawa
Skills & Focus: implementation, onboarding, customer success, training, data management, process improvement, time management, communication, Google Sheets, retail industry
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Intermediate experience in customer success or onboarding roles.
Type: Full-time
Benefits: Lightspeed RSU program, Unlimited paid time off policy, Flexible working policy, Health insurance, Health and wellness …

Lightspeed

Senior Product Manager Ottawa
Skills & Focus: data integration, purchase orders, API integration, supply chain, cross-functional, Agile, problem-solving, collaboration, documentation, KPI tracking
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Salary: 170,000 - 186,000 USD
Type: Full-time
Benefits: Remote with limited travel required to headquarters in Montreal; Lightspeed equity scheme; Flexible paid time off polic…

Surveymonkey

Customer Success Program Manager Ottawa
Skills & Focus: Customer Success, Program Management, SaaS, project management, customer retention, engagement, data analysis, business systems, Salesforce, program documentation
About the Company: SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive des…
Experience: 4+ years of Program Management or Customer Success experience
Benefits: SurveyMonkey offers forward-looking benefits policies including annual holiday refresh, learning and development opport…

Fullscript

Manager of Support Operations Ottawa
Skills & Focus: Support Operations, product workflows, support workflows, tooling, process improvements, customer experience, agent experience, AI-driven automation, data insights, operational efficiency