11 Technical And Product Support jobs in Orlando.

Hiring now: Sr Account Escalation Mgr @ Servicenow, Technical Account Mgr @ Oxa, Support Spec @ Nbc Sports, Technical Implementation @ Stryker, Sales Support Rep @ Baxter, Customer Exp Spec @ Arc Boat.Explore more at jobswithgpt.com.

🔥 Skills

Communication Skills (5) Technical Support (4) troubleshooting (4) customer service (3) Account Management (2) Escalation Management (2) Customer Satisfaction (2) Problem Management (2) SaaS Deployments (2) Customer Support (2)

đź“Ť Locations

Orlando (11)
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Servicenow

Senior Account Escalation Manager Orlando
Skills & Focus: Account Management, Escalation Management, Customer Satisfaction, Service Orientation, Problem Management, Technical Support, Stakeholder Management, Communication Skills, Team Player, SaaS Deployments
About the Company: ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent clo…
Experience: 7+ years of relevant experience in support, Account management, escalations and critical incident management.
Type: Flexible

Oxa

Technical Account Manager Orlando
Skills & Focus: Technical Account Manager, Customer Relationships, Technical Support, Problem-Solving, Linux/Unix Environments, Customer Advocacy, Operational Excellence, Communication Skills, Customer Success, AI and Robotics
About the Company: Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods an…
Experience: Recent, proven experience in technical support, customer service, technical account management, or similar role, preferably in a technology-focused company.
Type: Full-time
Benefits: Competitive salary, benchmarked frequently, Hybrid working arrangements, PTO 25 days, United Healthcare Medical Insuran…

Servicenow

Manager, Account Escalation Engineering Orlando
Skills & Focus: Customer Support, Technical Support, Service Management, Team Leadership, Process Improvement, Predictive Models, Employee Management, Communication Skills, ITIL, Problem Solving
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: A minimum of 6 years of Technical Support or Service Management experience, with a minimum of 2 years in a supervisory role is preferred.
Type: Flexible
Benefits: We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

Nbc Sports Next

Support Specialist Orlando
Skills & Focus: technical challenges, customer service, proprietary software, tablet configurations, Windows printing, Bluetooth printing, port forwarding, SQL queries, business efficiency, Salesforce cases
About the Company: NBC Sports Next is where sports and technology intersect. We’re a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and tec…
Type: Full-time

Stryker

Technical Implementation Analyst Orlando
Skills & Focus: implementation, installation, configuration, troubleshooting, project management, communication, technical skills, vendor relationships, documentation, customer service
About the Company: Care.ai is a cutting-edge healthcare technology company that is revolutionizing patient care with the power of artificial intelligence.
Type: Full Time
Benefits: Competitive salary, Comprehensive healthcare and dental coverage, 401(k) retirement plan, Professional development oppo…

Servicenow

Staff Performance Support Consultant (Escalations Engineering) Orlando
Skills & Focus: performance, scalability, technical issues, troubleshooting, consulting, Java, JavaScript, database performance, Cloud/SaaS, ITSM
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: Progressive experience in technical support, software development, performance load testing or professional services.
Type: Flexible
Benefits: Highly competitive base salaries, generous holiday allowances, bonus scheme, stock options, and flexible working arrang…

Nbc Sports Next

Ecommerce Support Team Member Orlando
Skills & Focus: customer resolution, troubleshooting, customer service, communication, investigation, proactive listening, product knowledge, workflow processes, customer feedback, cross-functional teams
About the Company: NBC Sports Next is where sports and technology intersect. We’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans …

Servicenow

Account Escalation Manager Orlando
Skills & Focus: Customer Satisfaction, Account Management, Escalation Management, Problem Management, Technical Support, Customer Engagement, Communication Skills, Project Management, SaaS Deployments, Cross-functional Collaboration
About the Company: At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in…
Experience: 5+ years of relevant experience in support, Account management, escalations and critical incident management.
Type: Flexible

Baxter

Sales Support Representative Orlando
Skills & Focus: Sales Support, Infusion Therapy, Customer Support, Training, Stakeholder Engagement, Cross-functional Collaboration, Business Results, Marketing Support, Communication Skills, Medical Devices
About the Company: Baxter is a global healthcare company that develops products and therapies to save and sustain lives, with a 85-year history of medical innovations.
Experience: Bachelor’s degree preferred or 2+ years of experience in field sales/field sales support role in the medical device field.
Salary: $43,200 to $59,400 annually
Type: Full-time
Benefits: Healthcare Insurance, 401K, Paid Time Off, Parental Leave, Employee Stock Purchase Plan, Flexible Spending Accounts, ed…

Arc Boat Company

Customer Experience Specialist Orlando
Skills & Focus: customer experience, boat demonstrations, water sports, logistics, sales support, customer interactions, documentation, communication skills, problem-solving, technical aptitude
About the Company: Our vision is to electrify all waterborne vessels, and we're starting with electric water sport boats. By contrast, electric boats are superior in nearly every…
Experience: Previous experience in customer service, sales, or the marine industry preferred; able to travel up to 50% of the time.
Salary: $75k-$105k
Type: Full-time
Benefits: Semi-annual bonuses tied to impact, meaningful equity stake, nearly free health insurance (99% covered), 401(k), genero…

Nbc Sports Next

Ecommerce Support Team Member Orlando
Skills & Focus: customer resolution, troubleshooting, excellent customer service, proactive listening, product knowledge, operational metrics, customer feedback, cross-functional teams, knowledge database, customer documentation
About the Company: NBC Sports Next is where sports and technology intersect. We’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans …
Type: Full-time