Skills & Focus: Incident Management, Crisis Management, Technical Support, Customer Communication, Escalation Management, Cross-organizational Coordination, Resolution Management, Process Improvement, Technical Environments, Team Collaboration
About the Company: ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent clo…
Experience: Minimum of 4 year’s experience in critical/crisis situation management for technical customer escalations
Benefits: competitive compensation, generous benefits, collaborative and inclusive work environment