Last updated: 2025-08-30
179 Technical Support And Engineering jobs in New York City.
Eight Sleep
Eight Sleep is the world’s first sleep fitness company, dedicated to fueling human potential through optimal sleep with innovative technology and proven scienc…
New York City
- Skills: Internal Tooling Engineer, technical support, customer experience, product development, collaboration, customer satisfaction, troubleshooting, scripting languages, React, on-call rotation
- Level: entry
- Type: full_time
Explo
Explo makes it easy for companies to build customer-facing dashboards, replacing the need for a full-fledged analytics team. We’re a well funded, early stage s…
New York City
- Skills: customer support, technical questions, data infrastructure, customer journey, voice of the customer, technical issues, product improvements, SQL, Javascript, APIs
- Level: mid
- Type: full_time
Glean
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…
New York City
- Skills: technical support, customer experience, problem solving, troubleshooting, system integrations, cloud technologies, REST API, data-driven, customer solutions, collaborative communication
- Level: mid
- Type: full_time
Modern Treasury
Modern Treasury is the operating system for money movement. Our payment operations platform combines a suite of APIs and dashboards to help companies unlock ne…
New York City
- Skills: Technical Support, Customer Support, APIs, SQL, Incident Management, Reconciliation Operations, Project Management, Process Improvement, Data-driven, Customer Feedback
- Level: mid
- Type: full_time
Ironclad
Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year.
New York City
- Skills: customer support, technical support, troubleshooting, communication skills, customer experience, Support process improvements, analytical skills, product knowledge, cross-functional collaboration, ServiceCloud
- Level: mid
- Type: full_time
OneTrust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
New York City
- Skills: IT Operations, Microsoft Entra ID, SaaS solutions, Automation, Integration solutions, User experience, IT service delivery, Agile project management, Windows support, macOS support
- Level: mid
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
New York City
- Skills: Sales Engineer, DevOps, technical presentations, customer onboarding, pre-sales, system administration, cloud monitoring, product training, customer support, collaboration
- Level: mid
- Type: full_time
Rain
At Rain, we’re rebuilding the global financial pipes where money flows through. Our infrastructure makes stablecoins usable in the real world by powering credi…
New York City
- Skills: Solutions Engineer, system integrations, API capabilities, technical issues, JavaScript, SQL, financial APIs, real-time payment processing, customer feedback, problem-solving
- Level: mid
- Type: full_time
Pinecone
Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledge…
New York City
- Skills: Customer Success, SaaS, APIs, cloud infrastructure, data pipelines, enterprise software, SQL, Datadog, AWS, GCP
- Level: mid
- Type: full_time
Melio USA
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fast…
New York City
- Skills: SaaS, SQL, Datadog, incident management, AWS, HTML, JavaScript, REST APIs, cloud monitoring, B2B payments
- Level: mid
- Type: full_time
WRITER
WRITER aims to make great writing accessible for everyone.
New York City
- Skills: technical support, B2B SaaS, AWS, GCP, Python, RESTful API, debugging, Jira, Grafana, GenAI
- Level: mid
- Type: full_time
Tabs
Tabs is revolutionizing Accounts Receivable for B2B companies. Using the power of AI, Tabs is able to understand and extract elements from even the most comple…
New York City
- Skills: technical support, customer success, B2B contracts, automated billing, ERP systems, integration, problem-solving, data workflows, payments, SaaS
- Level: mid
- Type: full_time
Taktile
Taktile exists to create value for organizations through smarter and safer decisions at scale. They aim to become the world's leading software provider for aut…
New York City
- Skills: Support Engineer, SaaS, APIs, Python, SQL, AWS, CloudWatch, customer-centric, technical problem solving, B2B
- Level: mid
- Type: full_time
Tennr
Tennr prevents delays and denials in medical referrals by ensuring every referral gets where it needs to go with the right info, at the right time.
New York City
- Skills: technical support, sales support, SaaS, sales methodologies, cloud networking, API concepts, healthcare tech, product demonstrations, customer-focused, cross-functional
- Level: entry
- Type: full_time
Superblocks
Superblocks is reimagining software development for a billion builders. Our mission is to help every team build, deploy, and manage AI-powered software with fu…
New York City
- Skills: Solutions Engineer, technical support, Zendesk, customer success, JavaScript, Python, TypeScript, REST APIs, technical documentation, integration
- Level: mid
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
New York City
- Skills: Technical Support, SaaS, Integrations, Client Education, Documentation, Problem Solving, Cloud Monitoring, Infrastructure, Remote Support, Customer Relationship
- Level: mid
- Type: full_time
Grafana Labs
Grafana Labs is a remote-first, open-source powerhouse with a user base of more than 20M, known for its open-source visualization tool, Grafana. The company su…
New York City
- Skills: Open Source, Technical Pre-sales, Customer Engagement, Product Presentations, Metrics Monitoring, Collaboration, Documentation, Communication Skills, Technical Expertise, Customer Satisfaction
- Level: mid
- Type: full_time
Finch
We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API.
New York City
- Skills: API, employment data, customer success, implementation, technical solutions, architectural assessments, standard methodologies, collaboration, product enhancements, problem solving
- Level: mid
- Type: full_time
Smarsh
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regu…
New York City
- Skills: Technical Support, Customer Satisfaction, IT Support, SaaS, Cloud Applications, Problem Solving, CRM Systems, JIRA, Networking, Industry Certifications
- Level: senior
- Type: full_time
Take-Two Interactive Software, Inc.
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers …
New York City
- Skills: executive support, technical support, scripting, problem solving, networking, remote connectivity, infrastructure, endpoint management, data integrity, cloud platforms
- Level: senior
- Type: full_time