Eight Sleep
Eight Sleep is the world’s first sleep fitness company, dedicated to fueling human potential through optimal sleep with innovative technology and proven scienc…
Internal Tooling Engineer
New York City
- Skills: Internal Tooling Engineer, technical support, customer experience, product development, collaboration, customer satisfaction, troubleshooting, scripting languages, React, on-call rotation
- Experience: 1-3 years
- Type: Full-time
Explo
Explo makes it easy for companies to build customer-facing dashboards, replacing the need for a full-fledged analytics team. We’re a well funded, early stage s…
Solutions Engineer
New York City
- Skills: customer support, technical questions, data infrastructure, customer journey, voice of the customer, technical issues, product improvements, SQL, Javascript, APIs
- Experience: Previous experience in a customer-facing role is a plus
Jane Street
Jane Street is a quantitative trading firm and liquidity provider. We use technology and quantitative research to trade across a variety of asset classes.
Market Data Specialist
New York City
- Skills: market data, infrastructure maintenance, live issue investigation, debugging tools, rollout automation, configuration management, monitoring systems, exchange coordination, vendor coordination, Linux command line
- Experience: Experience with market data feed technologies preferred
- Type: Full-time
ION Markets
The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support t…
Senior Technical Support Analyst
Jersey City
- Skills: technical support, application support, equities, derivatives, service restoration, capacity planning, Business Continuity, software defects, client support, technical account management
Mashgin
At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Deployment and Installation Specialist
New York City
- Skills: deployment, installation, customer support, technology, hardware, check out, communication skills, problem solving, customer experience, remote
- Experience: Intermediate-level
- Type: Full-time
Alchemy
Alchemy is the only complete developer platform that offers powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups. Our infrastru…
Solutions Engineer
New York City
- Skills: technical support, customer experience, customer needs, product feedback, stakeholder relationships, product development, blockchain technologies, Web3, analytical skills, troubleshoot technical issues
- Experience: 1+ years of experience in a software development role
- Type: Full-time
Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Channel Partner Engineer
New York City
- Skills: Channel Partner Engineer, AI model deployments, Technical support, Integrations, Documentation, Problem-solving, AI/ML technologies, Cloud infrastructures, Programming skills, Technical requirements
- Experience: 7+ years of experience in software engineering, partner engineering, or related technical roles
- Type: Full Time
FanDuel Group
FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Enterprise SaaS Senior Engineer
New York City
- Skills: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
- Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
- Type: Full-time
Skydio
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Deployment Engineer
New York City
- Skills: cloud connected devices, WiFi networking, network connectivity issues, customer experience, project management, technical validation, enterprise customers, deployment and installation documentation, SaaS products, mechanical / robotic systems
- Experience: 3+ years experience supporting cloud connected devices
- Type: Full-time
Ramp
Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Developer Relations Manager
New York City
- Skills: APIs, integration, technical support, developer relations, product management, troubleshooting, documentation, community engagement, collaboration, communication
- Experience: 3+ years in technical support, developer relations, product operations, product management or software engineering
- Type: Full-time
Jane Street
Citrix Engineer
New York City
- Skills: Citrix Virtual Apps, VDI, Citrix SDK, PowerShell, Performance Tuning, Security Model, Citrix Cloud, Networking Technologies, Troubleshooting, Collaboration
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Glean
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…
Designated Technical Support Engineer
New York City
- Skills: technical support, customer experience, problem solving, troubleshooting, system integrations, cloud technologies, REST API, data-driven, customer solutions, collaborative communication
Five Rings LLC
Five Rings is a proprietary trading firm founded with a vision of combining strategy, innovation and technology to succeed in today’s global markets. With offi…
EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundati…
Associate Solutions Engineer
New York City
- Skills: customer support, technical proficiency, SQL queries, data-driven, analytical skills, written communication, CRM systems, bug investigation, client onboarding, issue resolution
- Experience: Bachelor's degree in Computer Science or equivalent field; experience with support software and CRMs is a plus.
- Type: Full-time
Metronome
The leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, an…
Technical Documentation Engineer
New York City
- Skills: technical writing, documentation, APIs, SDKs, integrations, developer experience, tutorials, Git, video content, OpenAPI
- Experience: 5+ years of technical experience, with at least 3 years focused on documentation
- Type: Full-time
Reflection AI
Technical Staff, Agents
New York City
- Skills: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
- Experience: >5 Years
- Type: Full-time
Airbyte
Airbyte is the open-source standard for Data Movement, enabling teams to move data from various sources to data warehouses and other applications. With their a…
Solutions Engineer
New York City
- Skills: data movement, technical support, customer success, sales engineer, SaaS, data infrastructure, cloud applications, programming languages, interpersonal skills, customer engagement
- Experience: 5+ years in a B2B customer-facing role; 2+ years in SaaS/tech/startups
- Type: Full-time
Snowflake
Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s Account 360 team is expanding!
Senior Technical Account Manager
New York City
- Skills: Technical Account Manager, customer relationships, technical guidance, AWS, Azure, GCP, data engineering, database management, solutions engineering, emotional intelligence
- Experience: 8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
- Type: Full time
Tennr
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The …
Enterprise Sales Engineer
New York City
- Skills: Sales Engineering, SaaS, Technical Evaluations, Product Demonstrations, Client Needs, Collaboration, Technical Consultation, Cloud Networking, Healthcare Tech, API Design
- Experience: 3-5 years
- Type: Full time
ShopMy
ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns t…
Director, Product Support
New York City
- Skills: Product Support, Customer Support, Technical Support, Product Operations, Leadership, Support Team, Process Improvement, Troubleshooting, Customer Experience, SaaS
- Experience: 8+ years in Customer Support, Technical Support, or Product Operations, with at least 3+ years in a leadership role
- Type: Full-time
NYC Financial Information Services Agency
The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is responsible for maintaining the PeopleSoft based HR and Benefits s…
Application Support Technician
New York City
- Skills: UNIX, scripting, Sterling Integrator, PGP encryption, SFTP, FTPS, BPML, PeopleSoft, job submission, Java
- Experience: Experience with UNIX, including writing scripts; shell scripting (KSH) and other relevant qualifications listed.
- Type: Full-time
Contact Government Services, LLC
CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Senior Relativity SME
Newark
- Skills: Senior Relativity SME, litigation support, Relativity certification, data culling, custom indices, workflow documentation, Government Services, eDiscovery, software testing, Relativity software releases
- Experience: At least ten (10) years of litigation support experience, including preferably four (4) years of progressively more advanced Relativity experience.
- Type: Full-Time
Nominal
Nominal is a venture-backed company focused on building software and data solutions for organizations that test and validate complex systems—think drones, rock…
Mission Operations Engineer
New York City
- Skills: Mission Operations, Engineering, Customer-facing skills, Hardware mastery, Data Engineering, SQL, Python, Problem-solving, Project management, Technical consulting
- Experience: 4+ years of professional experience
- Type: Full-time
Persona
Persona is the configurable identity platform built for businesses in a digital-first world.
Sales Engineer
New York City
- Skills: sales engineering, technical advisor, product demonstrations, APIs, JSON, Python, JavaScript, Ruby, Go, Java
- Experience: 5+ years of work experience in a technical customer-facing role
- Type: Full-time
Regard
Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Senior Support Engineer
New York City
- Skills: support, technical issues, customer experience, root cause analysis, AWS, databases, SQL, APIs, hybrid work, health technology
- Experience: 4+ years of experience supporting software, 2+ years in a higher tier support role
- Type: Full-time
ModernFi
ModernFi is a team dedicated to onboarding financial institutions to its platform, focusing on delivering seamless and delightful technical onboarding experien…
Solutions Engineer
New York City
- Skills: technical onboarding, infrastructure setup, collaborate, API documentation, client experience, customer success, integration, SFTP, Python, AWS
- Experience: Engineering background, CS degree or equivalent experience preferred
- Type: Full-time
Forerunner
Forerunner helps local communities better understand and manage climate risks through powerful software.
Forward Deployed Engineer
New York City
- Skills: API Integration, JavaScript, TypeScript, Data Management, Automation, Collaboration, Technical Guidance, Geospatial Technology, Software Development, Customer Success
- Experience: Experience with API design, implementation, and integration; strong JavaScript/TypeScript programming skills, etc.
- Type: Full-time
Intenseye
Intenseye is a disruptive employee health and safety (EHS) SaaS platform powered by cutting-edge AI. Using existing cameras, Intenseye’s AI empowers EHS leader…
Application Support Specialist
New York City
- Skills: Application Support, Customer Service, Troubleshooting, Design Assistance, Integration Assistance, Health & Safety, SaaS, AI, Enterprise Customers, Global
Canary Technologies Corp
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Sales Engineer
New York City
- Skills: sales engineering, SaaS, technical support, customer training, product demonstrations, mid-market sales, hospitality industry, technical evaluations, Javascript, SQL
- Experience: Minimum 5+ years working with Mid-market level sales prospects in a SaaS pre-sales/sales engineering capacity
- Type: Full-time
Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Developer Support Operations Manager, Proactive and Social
New York City
- Skills: developer support, customer support, operations expert, technical developer support, cross-functional teams, process improvement, social listening, developer experience, project management, data centric
- Experience: 5+ years of experience in developer support, customer support, customer experience, or similar roles.
- Type: Full Time
Tabs
Tabs is revolutionizing Accounts Receivable for B2B companies using AI to streamline operations and improve accuracy. It is a hyper-growth Series A company bas…
Technical Support Analyst
New York City
- Skills: Technical Support, B2B, AI, Customer Success, ERP, Payments, Troubleshooting, Ticketing Systems, Problem Solving, SaaS
- Experience: 3-8 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment.
- Type: Full time
Take-Two Interactive Software, Inc.
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe, known for its …
Senior ServiceNow Engineer
New York City
- Skills: ServiceNow, application deployment, JavaScript, integration, agile development, testing, technical artifacts, migration runbooks, end-to-end deployment, collaboration
- Experience: 3+ years of hands-on, end-to-end application deployments within the ServiceNow platform; 6+ years of overall ServiceNow experience.
- Type: Full-time
Enterpret
Enterpret is unlocking impactful data by centralizing customer feedback across various platforms to build custom ML models and enable analysis.
Sales Engineer
New York City
- Skills: Sales Engineering, Solutions Consulting, Technical Pre-sales, APIs, Data Modeling, Web Architecture, Technical Demos, Customer Feedback, AI/MLProducts, Technical Point of Contact
- Experience: 3–6 years
- Type: Full-time
Tines
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers workflows through automation and AI platform, serving a diverse range of customers incl…
Sr. Solutions Engineer
New York City
- Skills: automation, API, SaaS, pre-sales, solutions engineering, customer engagement, API calls, no-code automation, security, IT
- Experience: 8+ years in solutions/sales engineering at a SaaS company
- Type: Full-time
NBCUniversal
A media and entertainment company supporting brands like Peacock, NBCUniversal, Sky, and more.
Chalk
Building the data platform that powers the future of machine learning applications, aiming to remove complexity, latency, and scale barriers.
Support Engineer
New York City
- Skills: technical support, Python, SQL, troubleshooting, problem-solving, customer support, platform, diagnosing issues, collaboration, ML infrastructure
- Type: Full-time
Datadog
Senior TS Operations Engineer - Zendesk
New York City
- Skills: Zendesk Support, automation, system integrations, API-based integrations, support data analytics, system upgrades, enterprise SaaS, support stack, system governance, automation initiatives
Bilt Rewards
Bilt Rewards offers a platform that unlocks rewards and benefits for renters, allowing members to earn points on rent payments, condo and co-op fees, and more,…
Director, Technical Integrations
New York City
- Skills: integrations, APIs, troubleshoot, SQL, Postman, product, engineering, test plans, validation, data
EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Technical Support Analyst
New York City
- Skills: support, technical, client, issue, troubleshoot, documentation, AI chatbot, SQL, support software, customer
- Experience: 0-2 years
Wix Channels
Delivery Engineer
New York City
- Skills: technical advisor, product expert, Customer Success, onboarding, solution architecture, product demos, technical workshops, integration issues, Wix API, QA
NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, …
Principal Engineer
New York City
- Skills: content delivery services, streaming, engineering leadership, technical reviews, interpersonal communication, SRE, TCP/IP, DNS, HTTP, BGP
- Type: full_time
Method
We built Method to propel the next decade of consumer finance. Method's APIs are redefining financial connectivity with real-time read-write access to consumer…
Technical Integration Engineer
New York City
- Skills: technical integration, API, fintech, Node.js, JavaScript, React, Postgres, MongoDB, customer success, problem-solving
- Type: full_time
New York City Department of Correction
The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and st…
Director of Application Support
Queens
- Skills: application support, cloud-based applications, legacy applications, innovative technology, service level agreements, data integration, agile methodologies, technology ideation, user satisfaction, cross-functional collaboration
- Type: full_time
K Health
K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite…
Enterprise Product Support Engineer
New York City
- Skills: product support, full stack applications, workflow design, product testing, QA, training, communication, problem-solving, product documentation, dynamic environment
- Type: full_time
Pico
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions.
Technical Account Manager
New York City
- Skills: market data, Trading Applications, AWS cloud, software bugs, project rollouts, troubleshooting, automation, software development, communication, coordination
- Type: other
Flex
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience.
Senior Associate, Partner Network Support
New York City
- Skills: Technical Support, Network Performance, PMS integrations, Troubleshooting, Customer Service, Communication Skills, Incident Management, API Integrations, Documentation, Problem Solving
- Type: full_time
WPP
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
End User Services Engineer
New York City
- Skills: IT support, cloud services, micro-service architectures, AV technology, customer-focused, ticketing system, asset management, collaboration, vendor management, problem-solving
- Type: full_time
Assembled
Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Technical Support - Workforce Management
New York City
- Skills: technical support, SaaS, SQL, APIs, troubleshooting, customer empathy, communication, problem-solving, collaboration, process improvement
- Type: full_time
Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Atlassian Service Engineer
New York City
- Skills: Atlassian, Jira Software, Confluence, Service Management, automation, ITSM, ITIL, performance tuning, cloud deployments, Agile
- Type: full_time
Galaxy
Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy.
Production Support Engineer
New York City
- Skills: production support, cryptocurrency, blockchain technology, trading systems, debugging, automation projects, client satisfaction, risk management, system performance, DevOps
- Type: full_time
Octaura
Octaura is reimagining the way these markets trade, with efficiency, transparency and simplicity at the heart of what we do. We bring trading capabilities, dat…
Platform Support Engineer
New York City
- Skills: Platform Support Engineer, application support, financial industry, Linux, Shell scripting, Java, Python, SQL, Nagios, ServiceNow
- Type: full_time
KIPP NYC
KIPP NYC is a non-profit network of free, public charter schools that prepares students for success in college and life.
Summer Project Employee
New York City
- Skills: technical support, hardware maintenance, customer service, staff professional development, network connectivity, Windows, ChromeOS, documentation, equipment delivery, IT Associate
- Type: internship
Movado Group, Inc.
Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN…
GIT Support Analyst
Paramus
- Skills: Helpdesk support, Desktop support, Microsoft Office, Mac OS support, POS System Support, Technical troubleshooting, Project management, Customer service, Analytical skills, IT industry certification
- Type: full_time
persuit-1
Customer Support Associate
New York City
- Skills: SaaS, customer support, troubleshooting, APIs, integrations, technical support, product support, collaboration, communication skills, continuous improvement
- Type: full_time
Maven Clinic
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs p…
ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Sr. Solutions Engineer
New York City
- Skills: Web service APIs, cloud integrations, JSON, XML, integration, automation, client lifecycle, test plans, JavaScript, MySQL/Postgres
- Type: full_time
Gong.io
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…
Technical Account Manager
New York City
- Skills: SaaS, API integrations, CRM platforms, Technical Account Management, Customer Success, Technical Support, Database concepts, Software configurations, Customer Engineering, Enterprise software integrations
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Technical Escalations Engineer 2 (Agent)
New York City
- Skills: Datadog, technical support, Agent performance, deployment, automation, troubleshooting, integrations, scripting, cloud monitoring, customer experience
- Type: full_time
Talan
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through techno…
Support Engineer
New York City
- Skills: trading, support, SQL, Linux, Python, Equities Derivatives, Commodities, risk management, traders, analytical skills
- Type: full_time
Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
Technical Account Manager
New York City
- Skills: Technical Account Manager, Customer Success Engineer, SaaS, Cloud Computing, APIs, Databases, Python, Django, Energy Industry, Technical Implementation
- Type: full_time
impact.com
At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us …
Implementation Engineer
New York City
- Skills: SaaS, implementation, integration, digital marketing, HTML, JavaScript, SQL, REST APIs, problem-solving, client support
- Type: full_time
Sigma Computing
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Technical Support Engineer
New York City
- Skills: Technical Support, Data Analytics, SQL, Database Management, Business Intelligence, Problem Solving, Cloud Services, Customer Service, Collaboration, Automation
- Type: full_time
EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Support Lead
New York City
- Skills: conversational AI, customer support, SQL, Zendesk, technical issues, operational efficiency, coaching, team leadership, CSAT, debugging
- Type: full_time
Finch
We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API.
Developer Success Engineer
New York City
- Skills: API, employment data, technical journey, architectural assessments, standard methodologies, solutions, collaboration, product enhancements, customer guidance, implementation
- Type: full_time
Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Atlassian Service Engineer II
New York City
- Skills: Atlassian, Jira, Confluence, Service Management, cloud deployments, automation, ITSM, DevOps, Agile, SaaS
- Type: full_time
Darktrace
Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. Founded by ma…
Cyber Support Engineer
New York City
- Skills: cybersecurity, AI, customer support, technical support, customer queries, software development, troubleshooting, incident response, networking, analytical tools
- Type: full_time
Talan
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through techno…
Support Engineer
New York City
- Skills: Support Engineer, Front-office environments, SQL, Linux, Python, Equities Derivatives, Commodities, Risk management systems, Trade support, Technical documentation
- Type: full_time