67 Technical Support And Engineering jobs in New York City.

Hiring now: Application Support Analy @ Dash, Technical Support Analyst @ Ion Market, Production Support Mgr @ State Stre, Evaluation Engr @ Dover, Support Engr L1 Support @ N8N, Channel Partner Engr @ Meta, Solutions Engr @ Airbyte, Software Engr Technical S @ Everly Hea, Technical Account Mgr Sca @ Retool, Technical Consulting Lead @ Smartly.Explore more at jobswithgpt.com.

🔥 Skills

technical support (21) troubleshooting (13) SQL (13) AWS (9) Collaboration (8) programming languages (8) SaaS (7) customer experience (7) Javascript (6) Customer Success (6)

đź“Ť Locations

New York City (61) Jersey City (3) Princeton (2) Somerset (1)
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Dash

Application Support Analyst Jersey City
Skills & Focus: Application Support, Financial Technology, Technical Support, Software Applications, Automation, User Support, Collaboration, Solutions Implementation, Operational Support, DASH Teams
About the Company: DASH is a fast-paced Financial Technology service provider.

Ion Markets

Technical Support Analyst Jersey City
Skills & Focus: Technical Support, Application Support, Equities, Derivatives, Technical Investigation, Client Support, Software Defects, Service Restoration, Business Continuity, Growth Culture
About the Company: The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support t…
Experience: Up to 3 years
Type: Full-time
Senior Technical Support Analyst Jersey City
Skills & Focus: technical support, application support, equities, derivatives, service restoration, capacity planning, Business Continuity, software defects, client support, technical account management
About the Company: The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support t…

State Street

Production Support Manager Princeton
Skills & Focus: production support, application administration, configuration, troubleshooting, user administration, SQL, DevOps, Python, automation, business continuity
About the Company: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re m…
Experience: 10+ years of progressively responsible experience
Salary: $100,000 - $160,000 Annual
Type: Full-time
Benefits: Generous medical care, insurance and savings plans, flexible Work Program, development programs and educational support.

Dover Corporation

Evaluation Engineer Princeton
Skills & Focus: cloud-based applications, machine vision, engineering principles, image analysis, ticket-based queue, customer samples, technical support, standard based solutions, analytical skills, documentation
About the Company: Dover is a diversified global manufacturer with annual revenue of over $8 billion, providing product identification, packaging intelligence, and connected prod…
Experience: 2+ years of practical Engineering experience, Co-Op or internships.
Type: Hybrid

N8n

Support Engineer | L1 Support Somerset
Skills & Focus: support, JavaScript, DNS, HTTP/HTTPS, TCP/IP, customer satisfaction, communication, time management, escalation management, technical support
About the Company: n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code …
Experience: At least 1-2 years of support engineering experience
Type: Full time
Benefits: Competitive compensation, Ownership, Work/life balance, Health & wellness, Future planning, Financial security, Career …

Meta

Channel Partner Engineer New York City
Skills & Focus: Channel Partner Engineer, AI model deployments, Technical support, Integrations, Documentation, Problem-solving, AI/ML technologies, Cloud infrastructures, Programming skills, Technical requirements
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 7+ years of experience in software engineering, partner engineering, or related technical roles
Salary: $173,000/year to $247,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including bonus, equity, and compensatory packages based on skills, qualifications, experience, an…

Airbyte

Solutions Engineer New York City
Skills & Focus: data movement, technical support, customer success, sales engineer, SaaS, data infrastructure, cloud applications, programming languages, interpersonal skills, customer engagement
About the Company: Airbyte is the open-source standard for Data Movement, enabling teams to move data from various sources to data warehouses and other applications. With their a…
Experience: 5+ years in a B2B customer-facing role; 2+ years in SaaS/tech/startups
Salary: $180,000 Base + $80,000 Variable
Type: Full-time
Benefits: Unlimited paid time off, parental leave, competitive benefits package including health, dental, and vision insurance, 4…

Everly Health

Software Engineer - Technical Support Specialist New York City
Skills & Focus: Software Engineer, Technical Support, systems monitoring, issue tracking, ticket management, Ruby on Rails, PostgreSQL, AWS, collaborative, problem solving
About the Company: Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they a…

Retool

Technical Account Manager, Scale New York City
Skills & Focus: Technical Account Manager, client relationships, problem-solving, customer success, onboarding, technical challenges, post-sales processes, SQL, Javascript, APIs
About the Company: Retool is a company on a mission to bring good software to everyone by building a new type of development platform that combines traditional software developme…
Experience: 2+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, Implementation Consultant, or Support Engineer.
Salary: $148,500 - $207,000 USD
Type: Full-time
Benefits: Comprehensive benefits plan including medical, dental, vision, and 401(k).

Smartly

Technical Consulting Lead New York City
Skills & Focus: Technical Consulting, Customer Success, Strategic Leadership, Team Management, Operational Excellence, Process Improvements, Cross-Functional Collaboration, Analytical Skills, AWS, Javascript
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: Prior experience managing a team
Salary: $130,000 to $150,000 USD
Type: Full-time
Benefits: Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days, Generous healthcare packages & mental he…
Technical Consulting Lead New York City
Skills & Focus: Technical Consulting, Customer Success, Strategic Leadership, Team Management, Operational Excellence, Process Improvements, Cross-Functional Collaboration, Analytical Skills, AWS, Javascript
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: Prior experience managing a team
Salary: $130,000 to $150,000 USD
Type: Full-time
Benefits: Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days, Generous healthcare packages & mental he…
Technical Consulting Lead New York City
Skills & Focus: Technical Consulting, Customer Success, Strategic Leadership, Team Management, Operational Excellence, Process Improvements, Cross-Functional Collaboration, Analytical Skills, AWS, Javascript
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: Prior experience managing a team
Salary: $130,000 to $150,000 USD
Type: Full-time
Benefits: Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days, Generous healthcare packages & mental he…

N8n

Support Engineer | L1 Support New York City
Skills & Focus: support, JavaScript, DNS, HTTP/HTTPS, TCP/IP, customer satisfaction, communication, time management, escalation management, technical support
About the Company: n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code …
Experience: At least 1-2 years of support engineering experience
Type: Full time
Benefits: Competitive compensation, Ownership, Work/life balance, Health & wellness, Future planning, Financial security, Career …

Five Rings Llc

Trading Operations Engineer New York City
Skills & Focus: trading, operations, engineer, Python, bash, MySQL, Linux, technical, support, incident management
About the Company: Five Rings is a proprietary trading firm founded with a vision of combining strategy, innovation and technology to succeed in today’s global markets. With offi…
Salary: $225,000 - $250,000
Type: Full-time

Netapp

Cloud Partner Technical Lead - Azure New York City
Skills & Focus: Cloud, Azure, Technical Lead, Remote, Data Infrastructure, Collaboration, Customer Support, Problem-solving, Innovation, Partnership
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Schonfeld Strategic Advisors

Platform Support Engineer New York City
Skills & Focus: Platform Support, Quantitative Trading, Scripting Skills, Linux Environment, FIX Protocol, Monitoring, Automation, Deployment, AWS, Kubernetes
About the Company: Schonfeld Strategic Advisors is a global multi-strategy, multi-manager investment platform that harnesses the transformative power of people to perform in all …
Experience: At a minimum, five years of experience in financial services supporting trading and post-trade systems
Salary: $150,000 - $200,000
Benefits: Competitive benefits package including performance bonus

Ramp

Developer Relations Manager New York City
Skills & Focus: APIs, integration, technical support, developer relations, product management, troubleshooting, documentation, community engagement, collaboration, communication
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: 3+ years in technical support, developer relations, product operations, product management or software engineering
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you, partially covered for your dependents, 401k (including employ…

Offchain Labs

IT Systems Administrator New York City
Skills & Focus: blockchain, decentralized, technical support, IT infrastructure, Ethereum scaling, troubleshooting, employee support, problem-solving, collaborative culture, innovation
About the Company: At Offchain Labs, we are not just building products — we’re leading a movement. We are committed to creating a decentralized, secure, and transparent future th…
Type: Full-time

Pinecone

Technical Success Engineer New York City
Skills & Focus: technical support, vector database, programming languages, cloud providers, customer service, problem-solving skills, embeddings, similarity search, LangChain, OpenAI
About the Company: Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database…
Experience: Bachelor’s degree (or equivalent experience) in computer science or a related field
Type: Full-time
Benefits: Competitive salary and benefits package, including health, dental, and vision insurance; Opportunity to work with a wor…
Technical Success Engineer New York City
Skills & Focus: technical support, vector database, programming languages, cloud providers, customer service, problem-solving skills, embeddings, similarity search, LangChain, OpenAI
About the Company: Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database…
Experience: Bachelor’s degree (or equivalent experience) in computer science or a related field
Type: Full-time
Benefits: Competitive salary and benefits package, including health, dental, and vision insurance; Opportunity to work with a wor…
Technical Success Engineer New York City
Skills & Focus: technical support, vector database, programming languages, cloud providers, customer service, problem-solving skills, embeddings, similarity search, LangChain, OpenAI
About the Company: Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database…
Experience: Bachelor’s degree (or equivalent experience) in computer science or a related field
Type: Full-time
Benefits: Competitive salary and benefits package, including health, dental, and vision insurance; Opportunity to work with a wor…

Nomura Holdings, Inc.

Principal Production Services New York City
Skills & Focus: Equity Derivatives, Trading, Risk Management, Application Support, Problem Management, ServiceNow, SQL, UNIX, Communication Skills, Automation
About the Company: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. The firm provides services to individua…
Experience: 5+ years experience in trade floor or related support experience with Front Office trading systems
Salary: $120,000 - $145,000/year
Benefits: Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefit…

Galaxy

Production Support Engineer New York City
Skills & Focus: production support, cryptocurrency, troubleshooting, Java, Python, system monitoring, client support, DevOps, blockchain technology, financial services
About the Company: At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and i…
Experience: Relevant work experience either in production support or software development, preferably in the financial services industry
Salary: $140,000 — $160,000 USD
Type: Full-time
Benefits: Competitive base salary and discretionary bonus, Flexible Time Off (i.e. unlimited paid vacation days), Company paid Ho…

Google

Customer and Partner Solutions Engineer, third-party Google Identity New York City
Skills & Focus: technical solutions, authentication, authorization, Google products, client-side web technologies, coding, programming languages, technical troubleshooting, partners, operational efficiency
About the Company: Google is proud to be an equal opportunity and affirmative action employer, committed to building a workforce that is representative of the users we serve, cre…
Experience: Minimum qualifications: Bachelor's degree in Computer Science or related technical field; equivalent practical experience in technical support or product operations management.
Salary: $97,500-$140,000
Type: Full-time
Benefits: Bonus + equity + benefits.

Fanduel Group

Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time
Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time
Enterprise SaaS Senior Engineer New York City
Skills & Focus: SaaS, Microsoft 365, security protocols, enterprise-level configurations, technical leadership, subject matter expert, integration, troubleshooting, compliance, user experience
About the Company: FanDuel Group is the premier mobile gaming company in the United States, consisting of leading brands across mobile wagering including FanDuel Sportsbook and F…
Experience: 10+ years of experience with SaaS Application Engineering and ownership of Enterprise IT applications
Type: Full-time

Meta

Developer Support Engineer New York City
Skills & Focus: developer support, technical solutions, complex issue resolution, knowledge base, cross-functional coordination, app developers, problem-solving skills, customer relations management, support journeys, 2D and mobile apps
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years in technical support
Salary: $141,000/year to $197,000/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits.

Pitchbook

Senior Sales Engineer New York City
Skills & Focus: Technical Support, API Solutions, Data Feed, SQL, Sales Engineering, Customer Success, Data Analysis, Collaboration, Project Management, Stakeholder Management
About the Company: PitchBook is a company that fosters innovation, collaboration, and a culture of curiosity, providing extensive learning and mentorship opportunities to its emp…
Experience: 5+ years of experience in sales/solutions engineering, customer success, or technical sales
Type: Full-time
Benefits: Comprehensive health benefits, paid sabbatical program after four years, paid family and paternity leave, annual educat…

Gong

Customer Support Engineer New York City
Skills & Focus: Customer Support, Technical Issues, Zendesk, B2B SaaS, SQL, Troubleshooting, Integrations, Customer Experience, Process Improvement, Collaboration
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 5-10+ years in technical support, product support, or developer support roles
Salary: $88,000 - $98,000 USD
Type: Full-time
Benefits: Medical, dental, and vision plans; Wellbeing Fund; Mental Health benefits; 401(k); Education & learning stipend; Flexib…

Kyivstar.Tech

N/A New York City
Skills & Focus: IT company, technology solutions, product development, high-performance systems, innovation, entrepreneurial culture, mobile solutions, web solutions, technical support, challenge traditional approaches
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company, a resident of Diya City. It is a subsidiary of Kyivstar, one of the largest Ukrainian communications operators.…

Eight Sleep

Internal Tooling Engineer New York City
Skills & Focus: Internal Tooling Engineer, technical support, customer experience, product development, collaboration, customer satisfaction, troubleshooting, scripting languages, React, on-call rotation
About the Company: Eight Sleep is the world’s first sleep fitness company, dedicated to fueling human potential through optimal sleep with innovative technology and proven scienc…
Experience: 1-3 years
Type: Full-time
Benefits: Full access to health, vision, and dental insurance, supplemental life insurance, flexible PTO, commuter benefits, paid…

Snap Inc

Senior Solutions Engineer New York City
Skills & Focus: solutions engineer, advanced solutions, technical advisor, API integrations, systems design, programmatic advertising, cloud platforms, SaaS, collaboration, debugging
About the Company: Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to…
Experience: 6+ years of experience
Salary: $178,000-$313,000 annually
Type: Full-time
Benefits: paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation pac…

Icapital

Support Engineer New York City
Skills & Focus: incident response, monitoring, New Relic, Prometheus, Grafana, Jira, Confluence, incident management, DevOps, technical support
About the Company: iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, a…
Experience: 2+ years of experience in technical support engineering, operations, NOC or similar role
Salary: $100,000 to $130,000
Type: Full-time
Benefits: iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual perform…

Envoy

Solutions Engineer New York City
Skills & Focus: Solutions Engineering, Technical Sales, Customer Success, API development, Security, Compliance, Technical demos, Customer feedback, SQL, Problem-solving
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 6+ years in Solutions Engineering, Customer Engineering, Technical Sales Engineering, or equivalent roles; or 7+ years in a Technical Account Management
Salary: $166,600 - $190,000 OTE
Type: Hybrid
Benefits: Market competitive salary, equity for full-time roles, and great benefits.

Google

Customer and Partner Solutions Engineer III, gTech New York City
Skills & Focus: customer solutions, technical troubleshooting, programming languages, web technologies, databases, data analysis, scripting, project management, collaboration, automation
About the Company: Google creates products and services that make the world a better place, bringing them to life through technical skill, product expertise, and a thorough under…
Experience: 3 years
Salary: $123,000-$176,000 + bonus + equity + benefits
Type: Full-time
Benefits: Comprehensive benefits including bonus, equity, and work location adjustments

Glean

Designated Technical Support Engineer New York City
Skills & Focus: technical support, customer experience, problem solving, troubleshooting, system integrations, cloud technologies, REST API, data-driven, customer solutions, collaborative communication
About the Company: We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will…
Benefits: Competitive compensation, Medical, Vision and Dental coverage, Flexible work environment and time-off policy, 401k, Com…

Ramp

Automation Engineer New York City
Skills & Focus: automation, integration, APIs, workflow, scalable solutions, technical support, no-code, low-code, problem-solving, collaboration
About the Company: Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor ma…
Experience: 4+ years
Type: Full-time
Benefits: 100% medical, dental & vision insurance coverage for you; Partially covered for your dependents; One Medical annual mem…

Ashby

IT Specialist New York City
Skills & Focus: Customer Service Orientation, Attention to detail, International remote environment, Okta SAML, SCIM, Kandji, MDM, Apple Mac best practices, Google Workspace, Improvement mindset
About the Company: Ashby is focused on Information Security and IT, helping companies to scale effectively by setting up processes and technology.
Experience: 3 years in a similar role
Salary: Competitive salary and equity
Type: Full-time
Benefits: 10-year exercise window for stock options, twelve weeks of fully paid family leave, generous equipment budget, $100/mon…
IT Specialist New York City
Skills & Focus: Customer Service Orientation, Attention to detail, International remote environment, Okta SAML, SCIM, Kandji, MDM, Apple Mac best practices, Google Workspace, Improvement mindset
About the Company: Ashby is focused on Information Security and IT, helping companies to scale effectively by setting up processes and technology.
Experience: 3 years in a similar role
Salary: Competitive salary and equity
Type: Full-time
Benefits: 10-year exercise window for stock options, twelve weeks of fully paid family leave, generous equipment budget, $100/mon…
IT Specialist New York City
Skills & Focus: Customer Service Orientation, Attention to detail, International remote environment, Okta SAML, SCIM, Kandji, MDM, Apple Mac best practices, Google Workspace, Improvement mindset
About the Company: Ashby is focused on Information Security and IT, helping companies to scale effectively by setting up processes and technology.
Experience: 3 years in a similar role
Salary: Competitive salary and equity
Type: Full-time
Benefits: 10-year exercise window for stock options, twelve weeks of fully paid family leave, generous equipment budget, $100/mon…

Mashgin

Deployment and Installation Specialist New York City
Skills & Focus: deployment, installation, customer support, technology, hardware, check out, communication skills, problem solving, customer experience, remote
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Snowflake

Senior Technical Account Manager New York City
Skills & Focus: Technical Account Manager, customer relationships, technical guidance, AWS, Azure, GCP, data engineering, database management, solutions engineering, emotional intelligence
About the Company: Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s Account 360 team is expanding!
Experience: 8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
Salary: $143K – $218.5K
Type: Full time
Benefits: For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefi…

Datadog

Staff Software Engineer - Event Correlation New York City
Skills & Focus: AIOps, machine learning, data scientists, architecture, root cause analysis, automation, product development, team mentoring, user feedback, cloud technology
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: BS / MS / PhD in a Computer Science, Engineering or related scientific field or equivalent experience
Salary: $234,000 — $300,000 USD
Type: Full-time
Benefits: healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursem…

Via

Tier 3 Engineer New York City
Skills & Focus: technical support, troubleshooting, documentation, Linux, Cloud, SaaS, AWS, SQL, automations, communication
About the Company: Via is using technology to transform transportation around the world. We build solutions to digitize, automate, and enable data-driven decision making for tran…
Experience: Minimum of 2 years of experience in a technical product management, technical support, solutions engineering, software engineering or related role
Salary: $85,000 - $100,000 per year
Benefits: Generous and comprehensive benefits package, including free medical plans and 401K matching.

Google

Customer Engineer, Infrastructure Modernization, SAISV, Google Cloud New York City
Skills & Focus: cloud computing, infrastructure engineering, customer-facing, technical solutions, cloud architecture, networking concepts, security concepts, application modernization, enterprise architecture, cloud platforms
About the Company: Google is a global technology company focused on offering cloud computing solutions, aiming to enhance productivity and collaboration for businesses and instit…
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $147,000-$218,000
Type: Full-time
Benefits: Salary + bonus + equity + comprehensive benefits package.

Sigma Computing

Technical Support Engineer New York City
Skills & Focus: analytics, SQL, data modeling, technical support, customer experience, collaboration, cloud service, troubleshooting, performance optimization, visualization
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 2+ years of industry experience supporting enterprise products for data analytics.
Salary: $90k - $125k
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Cloudflare

Customer Solutions Engineer (CSE) New York City
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Jane Street

Programmer Writer / Writer Coder New York City
Skills & Focus: documentation, programming, technical writing, training material, tutor creation, tutorials, error messages, logs, internal developer handbook, programming podcast
About the Company: Jane Street is a global trading firm with a focus on technology and innovation. We believe that developers should prioritize documentation and effective commun…
Experience: Solid writing and coding skills, ability to navigate codebases, and an interest in functional programming techniques.
Type: Full-time

Datadog

Technical Support Engineer - Skillbridge Veteran Program (Contract) New York City
Skills & Focus: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Active duty service member approved via the Skillbridge Program
Type: Contract
Benefits: Best-in-breed onboarding, intra-departmental mentor and buddy program, continuous professional development, product tra…
Technical Escalations Engineer 2 (Cloud Integrations) New York City
Skills & Focus: technical support, cloud integrations, AWS, Azure, GCP, problem-solving, customer experience, technical calls, escalations, engineering
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: 2+ years of related experience
Salary: $85,000 — $113,000 USD
Type: Full-time
Benefits: healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursem…

Eliseai

Associate Solutions Engineer New York City
Skills & Focus: customer support, technical proficiency, SQL queries, data-driven, analytical skills, written communication, CRM systems, bug investigation, client onboarding, issue resolution
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundati…
Experience: Bachelor's degree in Computer Science or equivalent field; experience with support software and CRMs is a plus.
Salary: $75,000 - $100,000
Type: Full-time
Benefits: Equity in the company in the form of stock options, Medical, Dental, and Vision premiums covered at 100%, Fully paid pa…

Skydio

Deployment Engineer New York City
Skills & Focus: cloud connected devices, WiFi networking, network connectivity issues, customer experience, project management, technical validation, enterprise customers, deployment and installation documentation, SaaS products, mechanical / robotic systems
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 3+ years experience supporting cloud connected devices
Salary: $124,950 - $158,025
Type: Full-time
Benefits: Skydio full-time employees are eligible to enroll in our benefit plans.
Deployment Engineer New York City
Skills & Focus: cloud connected devices, WiFi networking, network connectivity issues, customer experience, project management, technical validation, enterprise customers, deployment and installation documentation, SaaS products, mechanical / robotic systems
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: 3+ years experience supporting cloud connected devices
Salary: $124,950 - $158,025
Type: Full-time
Benefits: Skydio full-time employees are eligible to enroll in our benefit plans.

Google

Solutions Engineer III, Demos, Google Cloud New York City
Skills & Focus: Cloud Applications, Infrastructure, Demos, Machine Learning, Java, C/C++, Python, Web Frameworks, Technical Troubleshooting, GenAI technologies
About the Company: Google Cloud Consulting Professional Services team helps customers transform and evolve their business through the use of Google’s global network, web-scale da…
Experience: 10 years of experience coding and 10 years of experience with cloud technologies
Salary: $227,000-$320,000
Type: Full-time
Benefits: equity + benefits

Meta

Developer Support Engineer New York City
Skills & Focus: developer support, programming languages, JavaScript, coding, technical documentation, troubleshooting, bug fixes, customer feedback, product management, effective communication
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience with a programming language and 2+ years in developer support or outreach
Salary: $95,000/year to $138,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including a bonus, equity, and additional compensation details can be found at Meta's benefits pag…

Retool

Support Engineering Lead New York City
Skills & Focus: Technical Customer Experience, Support Engineering, management, customer support, B2B enterprise software, data architecture, networking, KPI, cross-functional, continuous improvement
About the Company: Retool is building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, mak…
Experience: 4+ years leading technical customer facing teams at a senior manager or director level, 6+ years of experience working in a Support Engineering function for developer focused products.
Salary: $169,300 - $229,100 USD
Type: Full-time
Benefits: comprehensive benefit plan, including medical, dental, vision, and 401(k)

Melio Usa

Technical Services Lead New York City
Skills & Focus: Technical support, Production engineering, SaaS environment, Team leadership, Troubleshooting, Debugging, SQL, Monitoring tools, Incident management, Collaboration
About the Company: Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fast…
Experience: 5+ years of experience in technical support, production engineering, or similar roles, preferably in a SaaS environment.
Salary: $140,000-$155,000
Type: Full-time
Benefits: Competitive compensation packages, Medical, Dental, and Vision insurance, 401K matching and stock options, wellness pro…
Technical Services Lead New York City
Skills & Focus: Technical support, Production engineering, SaaS environment, Team leadership, Troubleshooting, Debugging, SQL, Monitoring tools, Incident management, Collaboration
About the Company: Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fast…
Experience: 5+ years of experience in technical support, production engineering, or similar roles, preferably in a SaaS environment.
Salary: $140,000-$155,000
Type: Full-time
Benefits: Competitive compensation packages, Medical, Dental, and Vision insurance, 401K matching and stock options, wellness pro…
Technical Services Lead New York City
Skills & Focus: Technical support, Production engineering, SaaS environment, Team leadership, Troubleshooting, Debugging, SQL, Monitoring tools, Incident management, Collaboration
About the Company: Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fast…
Experience: 5+ years of experience in technical support, production engineering, or similar roles, preferably in a SaaS environment.
Salary: $140,000-$155,000
Type: Full-time
Benefits: Competitive compensation packages, Medical, Dental, and Vision insurance, 401K matching and stock options, wellness pro…

Explo

Solutions Engineer New York City
Skills & Focus: customer support, technical questions, data infrastructure, customer journey, voice of the customer, technical issues, product improvements, SQL, Javascript, APIs
About the Company: Explo makes it easy for companies to build customer-facing dashboards, replacing the need for a full-fledged analytics team. We’re a well funded, early stage s…
Experience: Previous experience in a customer-facing role is a plus
Salary: Competitive compensation range from $120k to $180k
Benefits: Unlimited PTO, Monthly lunch stipend, One Medical membership, 401k, Comprehensive health, vision and dental insurance